Your search resulted in 5085 "Customer Service Associate" jobs in Rochester, NY. Save Job SearchSave SearchSave Job Search: Customer Service Associate
Northern Comfort Heating and Cooling of Walworth, NY is looking to hire an HVAC Service Technician to join our team. Are you an HVAC professional who is interested in starting a career with a stable and respected HVAC company that has been in business for almost 40 years? Do you enjoy working with a team? Do you like to interact with others and assist them with their needs? Are you a creative and critical thinker? If so, please keep reading!
The starting pay for this position is competitive and based on job experience. You would also be eligible for benefits including opportunities to earn additional incentive compensation and a benefits plan that includes PTO and a matching retirement plan. If this sounds like the opportunity that you've been looking for, apply now!
ABOUT NORTHERN COMFORT HEATING AND COOLING
Northern Comfort Heating and Cooling, Inc. is a family-owned and operated business servicing the heating and cooling needs of Rochester and the surrounding areas. Since 1986, we have stuck to our mission statement: "Our greatest reward is to build our team personally and professionally to excel and ultimately benefit our community in multiple facets. Our team provides protection to our clients by educating them about HVAC guidelines, manufacturer standards, and the service/installation process to guard one of their greatest assets, their home, and business. We strive for excellence in communication, commitments, and implementation, all while upholding the highest level of integrity."
We provide a supportive, teamwork environment that empowers staff to succeed in all avenues of their lives through training, mentorship, and a positive nurturing environment. We foster healthy competition through our incentives for our staff and make it a priority to see each one of our team members reach their full potential through personal and professional growth opportunities. Together Everyone Achieves More, the TEAM comes first. Join us at the table, we will save you a seat.
A DAY IN THE LIFE AS AN HVAC Tech
As an HVAC Technician, you arrive each day ready to take on a number of duties from assisting customers with their HVAC needs to working with our the owner as you learn about all the equipment we service as a company. The Northern Team works on all types of HVAC equipment including furnaces, air conditioners, heat pumps, generators, pool heaters, boilers and related equipment.
A successful HVAC techanican must have the ability to function as a part of a team and be able to think creatively and critically. You can feel great accomplishment in these efforts that contribute to the success of our growing and essential HVAC business!
QUALIFICATIONS
- High school diploma / Associate degree preferred but not required.
- Clean Driver’s License and acceptable background check.
- 2 or more years’ experience in the HVAC trade preferred but not required.
- Self-starter, reliable, flexibility with hours.
- Strong customer service skills plus excellent interpersonal communication skills on a technical level.
- Must pass random drug testing and background test.
- Understanding of the current regulations within the field.
- Able to work both independently and as part of a team.
- General knowledge of power tools and techniques for care and safe use.
- Maintain a valid driver’s license and acceptable driving record.
WORK SCHEDULE
Pay is competitive and based on experience. Hours are 40 hours per week.
ARE YOU READY TO JOIN OUR TEAM?
- Full Time
- Immediately
- 1966 Sherburne Rd, WALWORTH, NY 14568
- 5/11/24
JOIN OUR TEAM! Hanes Supply, Inc. is a well-established full -line industrial manufacturer of slings and contractor supplier specializing in lifting solutions. Hanes Supply offers a comprehensive and diverse product line to its customers including: rigging, fall protection, power tools, fasteners, hand tools, construction and safety equipment. Headquartered in Buffalo, NY, Hanes Supply has six other branches in the United States.
Position Summary : Manages the overall functions of the Rochester Repair and Maintenance department.
Essential Duties and Responsibilities :
- Observes all safety procedures, rules and regulations, and instruction in performance of job duties.
- Manages the repair and maintenance departments and ensures all locations have an effective preventive maintenance schedule and program.
- Evaluates priorities for rental and repair work in Buffalo and Rochester for maximum capacity utilization and best customer service; communicates the work status of repairs to customers.
- Oversees invoicing of rentals and repairs and provides price quotes to customers.
- Seeks reference documents and researches assembly documents for replacement parts and troubleshooting information.
- Evaluates if product and/or attachments are appropriate for customer application; contacts customer representative for clarification and acceptance.
- Ensures that Repair and Maintenance Associates perform the following tasks effectively and in a timely manner:
- Trouble shooting of internal equipment for repairs, replacement or upgrading
- Appropriate testing is designated to be performed
- All items have product identification recorded with the proper disposition and assigned location
- All repaired equipment complies with customer quality requirements as defined on work orders
- Evaluation of units for proper operational use
- Ensures the effective tracking application is utilized for processing the receipt of equipment, tools and rental returns.
- Provides internal consultation and guidance for breakdowns and repairs, service calls and troubleshooting.
Knowledge, Skills and Abilities :
- Prior supervisory experience in a manufacturing environment is required.
- Background in production machinery and mechanical equipment assembly including electrical, welding and lubrication is required.
- Working knowledge of maintenance, tool repair, machinery and utilities is required.
- Ability to operate machinery and powered materials handling equipment is required.
- Strong knowledge of computer based equipment manuals and parts replacement sources is required.
Level of Education and Experience:
- High School diploma or equivalency is required.
- Vocational and technical school or apprentice certification is preferred or 3 to 5 years’ experience in equipment usage along with a repair background.
- Minimum of one year experience with Hanes rigging, crane and construction equipment along with Hanes product and applications knowledge is required.
- Prior experience working in an ISO certified manufacturing environment along with facilities maintenance experience is highly desired.
Physical Demands :
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Frequency
- Occasional : carrying and lifting 20 to 50 lbs. and lifting 50 to 100 lbs. with assistance, reaching above the shoulder, bending and stooping,
- Frequent: lifting and carrying 10 to 20 lbs., walking, using hands for pushing and pulling, fine finger manipulation
Working Conditions :
The working conditions described below are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
- Involves some exposure to hazardous which require following basic safety procedures.
- May involve moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and loud noises.
We offer a comprehensive benefits package including Medical, Dental, Vision, FSA, HRA, Life Insurance, Disability, PTO, 401k, Holidays, and much more.
Successful passing of a pre-employment drug, alcohol and physical screening test is required as a condition of employment. We reserve the option to do a reference and/or background check.
Positions are available in person only; No remote work is available at this time.
The actual compensation is determined by experience and other factors of the law.
*Consideration will not be given to any responses that do not include a resume.
Hanes Supply Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
- Full Time
- Immediately
- 59000 Year
- 20 Jetview Dr, Rochester, NY 14624
- 5/1/24
Along with the 2 jobs posted by RochesterHelpWanted.com employers, we found the following positions:
- 5/18/24
- 5/17/24
- 5/14/24
- 5/18/24
- 5/18/24
- 5/18/24
- 5/5/24
- 5/18/24