Five9 Network Systems
  • Full Time
  • Immediately
  • 25 Hour
  • 300 Main St, East Rochester, NY 14445
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Computer Technician


Five9 Network Systems is looking for a Computer Technician who enjoys a friendly working environment and an energetic company culture. As a Computer Technician, you will be responsible for configuring recently assembled servers, debugging, and other tasks as seen below.

Responsibilities include but are not limited to:

  • Load firmware, operating systems, BIOS settings and other software required to bring up computer systems.
  • Write and run test scripts to automate test procedures
  • Perform debug on computer systems to identify root cause of failure and component replacements as needed
  • Perform repairs to get new systems operational
  • Write detailed computer system configuration instructions to be followed by others.
  • Capture test logs and catalog them for future access of the test history.
  • Downgrade or upgrade firmware on devices using utilities provided by suppliers
  • Install and maintain multiple computer operating systems including Linux and Windows
  • Maintain, update, and patch firmware and software to be consistent with configuration instructions
  • Evaluates and installs developed software during various phases of testing
  • Reviews and prepares documentation for systems, tests and installation of software
  • Providing Information and support on computer systems and other technologies
  • Communicate at a level to solicit or explain information that is moderately complex or technical, and composes correspondence, electronic mail, and reports


Skills required:

  • Excellent organizational skills and exceptional attention to detail
  • Effective verbal and written communication skills
  • Manual dexterity to assemble very small components, either with microscope or other magnification
  • Ability to perform prototype testing per written protocol or verbal instruction
  • Experience with soldering, electrical / small mechanical assembly, and component-level electronics debug and repair
  • Hands-on experience building mechanical assemblies, sub-assemblies, or equipment, with some electrical assembly
  • Experience with electronic test equipment such as oscilloscopes, signal generators, power supplies
  • Ability to understand electrical schematics and mechanical drawings
  • Ability to perform functional testing and failure analysis to a component level
  • Computer skills in Windows and Linux based systems, ability to learn to navigate internal computer systems
  • Ability to read, write, and speak English fluently
  • US Citizen or Permanent Resident
  • Ability to work with plans and detailed specifications
  • Must be able to perform physical activities, such as, but not limited to, lifting equipment (up to 50 lbs, unassisted), bending, standing, climbing and walking
  • Must be able to safely use manual tools and power equipment common in the construction trades
  • Work safely with electrical and other environmental hazards
  • Able to undergo a comprehensive background check
  • Be able to pass a Drug Screening test
  • Good manual dexterity requiring the use of both hands
  • Visual acuity or correctable vision, color vision
  • Reliable transportation


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Education Requirements

High School Diploma or Equivalent from an Institution accredited by the US Dept of Education (GED)

Associates Degree or Equivalent

Job Type: Full-time

Benefits available:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance


  • 8 hour shift
  • Monday to Friday

Expected Start Date


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