This is a full-time remote role for a Live Chat Agent. The Live Chat Agent will be responsible for responding to customer inquiries and requests via live chat, providing excellent customer service, and escalating issues when necessary. The Live Chat Agent will also be responsible for maintaining accurate records of customer interactions and feedback, as well as continuously improving and updating customer service procedures and standards.

Qualifications

    Excellent communication and interpersonal skills
    Ability to multitask and prioritize tasks effectively
    Customer service experience, preferably in a live chat or similar environment
    Problem-solving skills and ability to think quickly on your feet
    Good typing and computer skills, with knowledge of Microsoft Office
    Experience with CRM software is a plus
    Bachelor's degree in a related field or equivalent work experience

  Benefits:
*  Benefits package available
* 401k plan

Relevant experience in property management and/or development is beneficial but not required.

Note that this is a full-time role and is fully remote.