Plan, prepare, and execute AV support for campus events.

• • Manage the AV execution and support for commencement, orientation, alumni weekend, and other major campus events.
  • Provide AV support and guidance for various minor events, including weekend and evening events.
  • Ensure all AV event needs are met by maintaining technology in proper working order, setup, and operational as needed.
  • Communicate effectively with event stakeholders to ensure needs are understood and met.

Assist with supporting and designing AV systems for classrooms, meeting spaces, event spaces, and athletics.

• • Respond quickly to and resolve classroom technology emergencies, including computer projection, sound, and related equipment issues.
  • Design, implement, and support AV systems using industry-standard best practices.
  • Read and design schematic diagrams and design drawings.

Support the IT service request system by evaluating, assigning, completing, advising, and following up on incidents and service requests.

• • Interact with campus users via in-person meetings, email, phone, and remote support tools to resolve technology problems.
  • Serve as a consultant to advise users on best practices for maintaining their technology.
  • Contribute to the departmental knowledge base.

Provide software support, including Microsoft and Mac OS, Microsoft Office, Adobe Creative Cloud, and other software to support academic and university operations.

Assess, repair, and maintain networked printers and Multi-Function Copiers across campus.

Manage equipment inventory, ensuring all AV equipment is accounted for and in good condition.

• • Conduct training sessions for faculty and staff on using AV equipment and classroom technology.
  • Perform regular preventative maintenance on AV systems.

Work with and mentor student technicians.

• • Mentor student technicians providing on-campus support.
  • Assist with the development and ongoing training program for student technicians.

Respond to unplanned circumstances that may interrupt services.

• • Use critical thinking skills to identify and respond to problems quickly.
  • Collaborate with colleagues to resolve problems as quickly as possible.
  • Provide exceptional customer service communication.

Work as a team on various departmental working/project groups.

Evening and weekend hours as required.

Other duties as assigned.

The salary range is $23.00 - $27.00 per hour. The actual rate will be determined based on experience and qualifications and other factors permitted by law.

Minimum Qualifications

• Associate degree or an equivalent combination of education and experience in audio-video technology operation and support.
• Experience providing technical support across various technologies, including Windows, MacOS, iOS, Android, and printers.
• Experience with audio-visual control systems such as Crestron, Extron, or AMX, including installation, configuration, and programming (Extron experience is strongly preferred).
• Experience supporting AV for high-profile events that require high attention to detail and diligent planning and preparation.
• High attention to detail with the ability to make quick and accurate decisions.
• Ability to operate a university vehicle.
• Ability to lift and carry necessary equipment and utilize ladders to perform tasks.
• Ability to install cable in various conduits, tight spaces, crawl spaces, etc.
• Proven ability to troubleshoot complex technical issues quickly and effectively under pressure.
• Experience with virtual event platforms (e.g., Zoom, Microsoft Teams) for hybrid events.
• Ability to prioritize and manage multiple tasks while providing exceptional and reliable customer service.
• Creative problem solver able to diagnose and replace hardware components in campus technology.
• Excellent communication skills to assist peers, faculty, staff, and students clearly and effectively.
• Commitment to DE&I with the ability to work inclusively with a diverse team and serve a diverse clientele.
• Strong passion for technology and eagerness to learn and maintain current knowledge in an ever-changing technology landscape.

Preferred Qualifications

• AVIXA CTS, CTS-I, or CTS-D Certification.
• Experience in designing, installing, and integrating AV technology into meeting, event, classroom, and athletics environments.
• Extron programming certification.
• Familiarity with Microsoft SCCM, JAMF, and ITSM tools (preferably Team Dynamix).
• Experience providing technical support in a higher education environment.

Interested applicants must apply online at http://employment.stlawu.edu uploading all required materials which are defined in the “special instructions to applicant” section.  Review of applications will begin immediately and continue until the position is filled. Questions about the position may be directed to Jamie Richardson, Director of Infrastructure and Operations, jrichardson@stlawu.edu.

All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.

ANNOUNCEMENT OF POSITION OPENING

Date of Notice for Tompkins Cortland PAA Members: July 18, 2024

Date of Notice for All Other Applicants: July 25, 2024

POSITION OFFERED: Admissions Advisor

EMPLOYMENT DATE: ASAP TERM OF EMPLOYMENT: Renewable, Full-Time, 12-Months

JOB DESCRIPTION: Responsible for assisting in the implementation of the College’s comprehensive strategic enrollment management and recruitment plans. Conducts school visits and works with school counselors to identify, promote, recruit, and enroll students to the College. Provides information to applicants and others on the College’s admissions criteria, academic programs, career and transfer opportunities, and student services. Works with students, parents and guardians, faculty, staff, community groups, and special populations regarding admissions. Requires extensive recruitment travel.

This position is within the Professional Administrators Union. Candidates must currently reside or be willing to relocate to New York State at time of employment. Additionally, maintaining New York State residency will be required for the duration of employment.

MINIMUM QUALIFICATIONS: A Bachelor’s or Associate’s Degree with one (1) year of work experience is required. A valid driver’s license is required, and maintenance of driving record is required per college driver requirements. Must demonstrate the ability to meet the travel requirements of the position, which requires frequent and overnight travel to off-site locations. Efficient oral and written communication skills. Strong organization skills, independent judgment, professional maturity, and attention to detail. Ability to build strong relationships and collaborate as part of a team with individuals, departments, and organizations.

DESIRED QUALIFICATIONS: Experience in higher education, college admissions, or a sales and/or recruitment-related position. Experience working with Technolutions Slate or other CRM tools. Demonstrated ability to work on simultaneous projects in a fast-paced environment.

EXPECTED HIRING SALARY RANGE:  $58,458-$65,866  Salary subject to change pending outcome of Professional Administrators Union negotiations. Starting salary will be commensurate with qualifications and experience. As a College employee, this appointment includes NYS retirement benefit options with a choice of a pension or generous employer match to a 414 retirement plan, attractive Health Care options with 80% of premiums covered by the College, post-retirement health insurance and supportive work-life balance with 16 holidays, 20 vacation and 12 sick days per year along with tuition assistance in addition to other benefits offered by the College. Inquire for additional details.

Review of applicants to begin August 19, 2024 and continue until position is filled.

To view the full position description and apply, visit www.tompkinscortland.edu/college-info/employment. 

Note: Additional application materials/essays will be requested.

Tompkins Cortland Community College is a culturally diverse campus with over two decades of strong partnerships with international colleges and universities and a commitment to preparing our students for citizenship in a global society. Tompkins Cortland Community College is accredited by the Board of Regents of the State of New York and by the Middle States Association of Colleges and Schools and awards associate degrees in career-oriented and liberal arts/sciences programs of study. Enrollment is approximately 3,500 students. To learn more about the College, visit our website at www.tompkinscortland.edu. Visa sponsorship not available. Women and minorities are strongly encouraged to apply. AA/EOE

Location:Tompkins Cortland Community College is located in the naturally beautiful and culturally rich Finger Lakes region of upstate New York, near Syracuse, Rochester, Ithaca, and Binghamton. The area is host to many colleges, including Cornell University, as well as excellent healthcare, museums, festivals, and business enterprises.

Human Resources Department | P.O. Box 139, 170 North Street | Dryden, NY 13053-0139 

Phone: 607.844.8211 | Fax: 607.844.6551 | tompkinscortland.edu

The State University of New York | Tompkins Cortland Community College is an Equal Opportunity Employer

The Kitchen Manager is the lead support to the Chef Manager of Dana Dining Hall, Catering, Concessions and respective satellite locations at St. Lawrence University. The Kitchen Manager reports to the Chef Manager and collaborates with other members of the management team to manage the day-to day operations. The person will efficiently supervise culinary staff in all food preparation activities, will train staff to use new recipes, cooking techniques, and proper equipment use. This position will have the responsibilities of purchasing under the direction of the Chef Manager. The candidate must be able to demonstrate culinary, supervisory and administrative skills at a high level.

Annual salary $59,000 - $63,000. Actual salary will be determined based on experience and other factors permitted by law.

General Duties:

In addition to the requirements for personal conduct which are common to all positions in the University, the following duties outline the major factors of the position. They are not all inclusive, do not set a priority sequence, or establish a ratio of work to be performed. Duties may vary in importance between departments and may be altered within the general framework of the primary function to satisfy changes in departmental activity.

• Manage inventory to ensure the kitchen has the necessary ingredients, supplies, and equipment.
• Ensure the kitchen meets health and safety standards and that staff are trained in these areas.
• Place food orders, overseeing food preparation and cooking, and ensuring timely delivery.
• Supervise all culinary staff to ensure proper recipe adherence, cooking and prepping techniques and food production.
• Assist with hiring and training of new employees, and continuous training of all culinary staff on an ongoing basis.
• Drive guest satisfaction by checking food quality, recipe adherence, and optimizing inventory.
• Assist Chef Manager in standardizing and testing recipes for all campus operations.
• Assist Chef Manager to forecast and adjust all menu production as needed.
• Uphold the established presentation techniques, expectations and set quality standards.
• Support the Chef Manager in controlling the budgeted goals and objectives.
• Responsible for using CBORD Net Fusion to enter production information, run reports and update recipes and menus as needed.
• Always demonstrate knowledge and application of ethical business practices
• Assist with catering as needed.
• Assist in other areas of the department as needed.

Minimum Qualifications:

• Must possess an associate’s degree or higher from an accredited college, university, culinary school or other institute of higher learning in the culinary field or a high school diploma with a minimum of five (5) years of experience in a similar role.
• Minimum of five (5) years of related food service experience required. At least three (3) years of supervisory experience in related institutional food service.
• Excellent interpersonal skills: ability to interact with a diverse group of constituents (staff, students, peers and university personnel).
• Ability to work effectively in a strong service-oriented environment with frequently changing priorities and deadlines.
• Demonstrated commitment to high quality in food procurement and service.
• Ability to work effectively as a team member as well as independently.

Preferred Qualifications:

• Experience in higher education preferred.

Interested applicants must apply online at http://employment.stlawu.edu uploading all required materials which are defined in the “special instructions to applicant” section.  Review of applications will begin immediately and continue until the position is filled. Questions about the position may be directed to Marijo Haggett, Director of Dining Services, mhaggett@stlawu.edu.

All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.