The Director of the Bookstore is responsible for all the operations of the university bookstore, which in addition to course materials and educational supplies offers a wide variety of trade books, clothing, electronics, software, sundries, and gifts. In addition, the Director is responsible for managing the relationships with on-campus stakeholders, vendors, and contractors.

Management

• Lead and foster a positive team culture.
• Sustain an industry leading level of customer service.
• Manage 9 direct reports and students who staff the bookstore.
• Provide support, training, and resources to the bookstore staff.
• Manage and support a strong student worker training program.
• Develop and maintain compliance with security, sales, record keeping, and all other necessary procedures.
• Ensure all processes and job duties are formally documented and maintained up to date in an operation manual.

Strategic Relations in Support of the University Mission

• Formally create and support a bookstore vision statement and ensure each staff member understands the relationship of their work and the greater mission of the University.
• Serve as a liaison for the bookstore to University departments in support of the development of strategic partnerships and create and support new initiatives.
• Support, develop, and manage relationships with the off-campus community.
• Represent the bookstore and the University with consortiums and group organizations.
• Develop annual goals for the bookstore operation.

Efficiencies

• The Director facilitates a culture of continual improvement by identifying, quantifying, and implementing efficiency opportunities.
• Maintains a mastery level of technical knowledge of all systems utilized and leverage those systems to their maximum potential.
• Maintain a high level of current knowledge of industry trends, standards, and innovations.

Economic Performance

• A primary responsibility is to achieve the greatest economic performance through adherence to strategic best practices and strategies. The bookstore’s financial performance will be recorded, benchmarked, and reported to division leadership and the bookstore team periodically.
• Produce periodic financial statements and reports.
• Establish annual revenue, expense and capital budgets within University guidelines.
• After hours work, weekend, holiday, and during campus events is required. Backup duties are required, and additional duties as assigned.

Annual salary $68,000 - $71,000. The actual rate will be determined based on experience and other factors permitted by law.

Minimum Qualifications

Bachelor’s degree in business administration or related field. At least five years management/supervisory experience in a college bookstore or equivalent retail setting. Equivalent combinations of education and experience will be considered for those with extensive relevant retail management experience.

Demonstrated ability to lead and motivate employees toward a common goal. A track record of fostering positive change and delivering favorable outcomes, the ability to produce quantitative analysis, both operationally and financially and the acumen to navigate a complex work environment.

Knowledge of merchandising, advertising, marketing, promotion, and display.

Familiarity with generally accepted accounting principles to include interpreting financial statements and preparing budget statements.

Technology

• Broad technology background required with experience working in a technology driven work environment.
• Detailed knowledge of retail operations including retail accounting systems/procedures, electronic Point-of-Sale/inventory, and internet and e-commerce systems and applications.
• Experience training and supporting employees’ use of technology.
• Experience creating reports and analyzing data.
• A high level of proficiency with Microsoft Excel and experience with other Microsoft Office Applications.

Required Skills

• Excellent leadership and collaboration skills.
• Excellent organizational skills with precise attention to detail required and the highest quality standards.
• Strong communication skills required, including oral, written, and listening skills.
• Demonstrable good judgment and the ability to work under pressure.
• Must be a well-organized, high-energy individual with excellent customer service skills.
• Must be able to set priorities, make decisions and work independently and as part of a team.
• Proven ability to develop positive and productive working relationships across divisions.
• Experience with customer service standards and procedures.

Preferred Qualifications

• Detailed knowledge of the college textbook industry.
• Experience with digital course material inclusive access programs.
• Experience developing innovative programs and services.

Interested applicants must apply online at http://employment.stlawu.edu uploading all required materials which are defined in the “special instructions to applicant” section.  Review of applications will begin immediately and continue until the position is filled.

All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.

JOIN OUR TEAM! Hanes Supply, Inc. is a well-established full -line industrial manufacturer of slings and contractor supplier specializing in lifting solutions. Hanes Supply offers a comprehensive and diverse product line to its customers including: rigging, fall protection, power tools, fasteners, hand tools, construction and safety equipment. Headquartered in Buffalo, NY, Hanes Supply has six other branches in the United States.

Position Summary :* Drives a truck or other vehicle over established routes or within an established territory to deliver goods. May be required to load and unload vehicle. **

Essential Duties and Responsibilities :

• Observes all safety procedures, rules and regulations, and instruction in performance of job duties.
• Obey traffic laws and follow established traffic and transportation procedures.
• Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition.
• Report any mechanical problems encountered with vehicles.
• Present bills and receipts and collect payments for goods delivered or loaded.
• Load and unload trucks, vans, or automobiles.
• Verify the contents of inventory loads against shipping papers.
• Turn in receipts and money received from deliveries.
• Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
• Read maps and follow written or verbal geographic directions.
• Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.
• Pulls orders and transfers with 100% accuracy.

Knowledge, Skills and Abilities :

• Must have working knowledge of road safety procedures for vehicle operation.
• Must have prior experience with operating vehicles or material-moving equipment.
• Must have a valid, un-expired driver’s license.

Level of Education and Experience:

• Must have a high school diploma or equivalency; prefer six months experience working in a warehouse environment.

Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Frequency

• Constant: driving a forklift, lifting <25 lbs., carrying <25 lbs., seeing and hearing
• Frequent: sitting, walking, lifting 25 to 50 lbs., carrying 25 to 50 lbs., pushing, pulling, bending and twisting at the waist, kneeling, squatting and crouching, handling and grasping
• Occasional: standing, lifting .50 lbs., carrying >50 lbs., climbing stairs, reaching above shoulder, repetitive hand and arm movement, talking

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• While performing the duties of this job, the employee frequently works in outside weather conditions and is exposed to wet and/or humid conditions and fumes.
• The noise level in the work environment is usually quiet while in the office, or light to moderately loud when out in the field driving.
• Drivers are likely to drive on motorways for long periods of time.
• Drivers are expected to work in all weather conditions including snow and icy conditions therefore they need to be alert and careful at all times.

We offer a comprehensive benefits package including Medical, Dental, Vision, FSA, HRA, Life Insurance, Disability, PTO, 401k, Holidays, and much more.

Successful passing of a pre-employment drug, alcohol and physical screening test is required as a condition of employment. We reserve the option to do a reference and/or background check.

Positions are available in person only; No remote work is available at this time.

The actual compensation is determined by experience and other factors of the law.

*Consideration will not be given to any responses that do not include a resume.

Hanes Supply Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.