Pearl Companies Jobs
  • Peoria, IL
  • 11/18/15
External Job Description POSITION SUMMARY Primary objectives for an Associate IT Consultant are:
  • Providing customer service for Tier 1-2 support issues for the following systems:
    • Windows desktops and laptops
    • Mobile devices – phones, tablets, etc.
    • Printers and peripherals
    • Network, server, and application support tickets and service requests
  • Respond to and escalate support issues and alerts per established service levels.
  • Good communication skills including the ability to interface with...

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