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Small Eau Claire Based Construction Company in search of Carpenters. Experience in framing and siding is preferred but willing to train motivated applicants.
$1,200 sign on bonus
Working 4 - 10 hr days
Paid vacation based on hrs worked
Healthcare reimbursement program after 60 days
Job completion bonus eligibility after 60 days
$17-25 / HR Based On Experience
Reliable transportation is required.
- Full Time
- Immediately
- Eau claire, Eau Claire, WI 54703
- 5/28/24
Curb Machine Operator - Experience Preferred
CDL License Required
Works with Foreman to determine proper placement
Performs periodic maintenance of curb machine
Double checks machine set up for pouring
Eligible for Bonus Benefit Package which includes: Health Insurnace, Profit Sharing and Performance Bonus
Understands plans and specifications
- Full Time
- Immediately
- N4449 469th Street, Menomonie, WI 54751
- 5/27/24
IS LOOKING FOR A HEAVY EQUIPMENT MECHANIC
Essential Job Functions and Requirements:
- This person will work in the shop and also do service in the field
- Diagnose, adjust or overhaul truck and heavy equipment
- Maintain and repair any type of diesel engine
- Must have experience with dozers, loaders, excavators
- High School Diploma or GED/2 years of technical experience
- Willing to work a flexible schedule
- Possess a valid Driver License, have a good driving record
- Ability to obtain CDL within one year
- Pass pre-employment drug screening
- Must possess own hand tools
Benefits Include:
- Competitive wage, based on experience
- Benefit package includes 401K matching up to 3%, health and dental insurance, Vacation & Personal Leave
- $1,000 Sign On Bonus
Please Apply online at www.pembercompanies.com or in person at:
N4449 469th Street, Menomonie, WI 54751
EEO/AA (W/M/Vets/Disability) Employer
- Full Time
- Immediately
- N4449 469th Street, Menomonie, WI 54751
- 5/27/24
The University of Wisconsin-Stout is seeking an Application Review Specialist to serve as a key member of the Admissions team, within the Enrollment and Strategic Initiatives division. The Application Review Specialist is responsible for managing the process of importing all electronic applications, and reviewing, examining, and evaluating student applications. They will work collaboratively with Admissions team members and campus partners to provide exemplary customer service to students during the application process. This position exercises independent judgment, manages multiple priorities, and has a strong attention to detail. UW-Stout is a M/F/D/V employer. Employment is contingent upon passing a criminal background check, and reference checks. The anticipated start date is May 27, 2024.
- Full Time
- Immediately
- 712 S. Broadway St., Menomonie, WI 54751
- 5/26/24
The University of Wisconsin-Stout (UW-Stout) is seeking applications for Accountant III. The Accountant III is the primary general ledger accountant for the university. The position performs complex accounting duties, prepares financial and statistical reports, and develops and documents controls for accounting systems to ensure the accurate recording and reporting of the university's financial transactions. May lead and be a resource for others in the department. This individual also develops and delivers recommendations for policies and processes and answers questions and provides accounting related information to internal and external stakeholders.
Deadline to apply is Sunday June 2nd.
Anticipated Start Date: July 2024
QUALIFICATIONS
Minimum / Required
- 3+ years of related accounting experience.
- Knowledge and experience with Generally Accepted Accounting Principles.
- Excellent communication and interpersonal skills.
- Strong ability to multi-task, meet deadlines, and work independently with interruptions.
- Detail oriented with a strong emphasis on accuracy.
- Strong collaborator with excellent customer service skills.
- Current experience using financial software and accounting systems.
- Experience with query tools and reporting software.
Highly Desired/Preferred
- Bachelor's degree in accounting or finance.
- Governmental or Fund Accounting experience.
RESPONSIBILITIES
- Primary accountant to lead and execute the development, organization, preparation, and updating of complex financial statements, journals, accounts, ledgers, and reports for various financial needs within the automated financial system to ensure accurate recording and reporting of financial transactions.
- Review journal entries for accuracy, proper funding string and account code combinations, and post to the general ledger. Coordinate corrective action if needed.
- Review, develop and approve transaction processing through outside systems to be interfaced with the campus financial system.
- Banking and cash management including daily check run, processing wire transactions, and reconciliation of bank accounts.
- Prepare and analyze monthly, quarterly, annual, and ad hoc financial reports, identify discrepancies, investigate, and recommend solutions as needed.
- Create, maintain, and process quarterly and annual assessments and maintain queries used to generate these reports.
ADDITIONAL INFORMATION
This is a full-time, annual appointment exempt from overtime. Hybrid work may be an option after a three-month review period and based on the needs of the department in accordance with UW-Stout Telecommuting Policy.
Minimum starting salary of $60,000, commensurate with qualifications and experience. UW System provides an excellent benefits package including participation in the Wisconsin State retirement plan, 35.5 days of paid time off per year, and ample sick leave, demonstrating our commitment to the diverse needs of our employees.
Apply at: https://www.uwstout.edu/about-us/careers-jobs
UW-Stout is an M/F/D/V employer. Employment contingent upon passing reference and criminal background checks.
- Full Time
- July 2024
- 817 Broadway St S, Menomonie, WI 54751
- 5/16/24
Oversees the management of budget development processes and account-related issues; offers advice and consultation to University leadership and IT staff; is responsible for financial reconciliation, ensuring unit compliance with policies, procedures and Generally Accepted Accounting Principles (GAAP).
Coordinates enterprise software and hardware procurement, adhering to University regulations.
Customer-centered, requires multi-level engagement in LIT; ability to execute multiple tasks and projects simultaneously; exercises considerable independent judgment.
Must possess strong ethical, analytical and administrative skills.
Deadline is May 31; all applications considered until position is filled.
Apply at: https://www.uwstout.edu/about-us/careers-jobs
Contact: metzlerg@uwstout.edu or janickit@uwstout.edu with questions
UW-Stout is an M/F/D/V employer. Employment contingent upon passing reference and criminal background checks.
- Full Time
- Immediately
- $52,000 Year
- 121 10th Ave E, Sorensen Hall 105, Menomonie, WI 54751
- 5/15/24
Base wage + monthly sales incentive for selling Midco internet, TV, and phone services! Are you a friendly, outgoing person who enjoys being rewarded for your success? Midco continues to grow and seeks a motivated seller! Paid training is provided. Enjoy great perks, including free internet and TV, a monthly auto allowance, flexible hours, and stellar benefits! Apply today!
JOB PURPOSE:
Drive residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV. Residential Sales Associates will also network with apartment managers, local builders, insurance agents and realtors to drive referrals and increase sales.
KEY FUNCTIONS:
- Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.
- Identify individual customer’s current and potential product needs and make recommendations. Increase the customers understanding of Midco products and pricing options.
- Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone and in an effort to sell and upsell to new and existing customers by going door-to-door within territory.
- Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
- Maintain and update turf management plan without assistance, able to work independently.
- Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
- Apply a positive customer service attitude in interactions with all customer and establish positive rapport.
- Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).
- Follow up with customers in a timely manner, if necessary.
- Be patient and understanding in all customer interactions.
- Dress in a professional manner to positively represent Midco’s image throughout the community.
- Clearly explain and demonstrate equipment connectivity and functionality.
- Travel to new and growing markets for sales campaigns.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Maintain regular attendance as required by your position.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
ADDITIONALFUNCTIONSANDRESPONSIBILITIES:
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Support the mission, vision and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated and detail-oriented approach toward work and all work projects.
- Possess strong problem solving and decision-making skills while using good judgement.
- Multitask without the loss of efficiency or composure.
- Actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- High school diploma or GED required. Some college preferred.
- Sales or related experience preferred, but not required.
- Possess knowledge of Microsoft Office Suite and the Internet.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- Team members may be required to frequently reach, lift and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials.
- In-person visits to customers’ residences are frequent in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- The noise level in the work environment is moderate.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- Employees may be required to be on feet walking up to or exceed 40 hours per week.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- Hudson, WI
- 5/14/24
Base wage + monthly sales incentive for selling Midco internet, TV, and phone services! Are you a friendly, outgoing person who enjoys being rewarded for your success? Midco continues to grow and seeks a motivated seller! Paid training is provided. Enjoy great perks, including free internet and TV, a monthly auto allowance, flexible hours, and stellar benefits! Apply today!
JOB PURPOSE:
Drive residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV. Residential Sales Associates will also network with apartment managers, local builders, insurance agents and realtors to drive referrals and increase sales.
KEY FUNCTIONS:
- Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.
- Identify individual customer’s current and potential product needs and make recommendations. Increase the customers understanding of Midco products and pricing options.
- Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone and in an effort to sell and upsell to new and existing customers by going door-to-door within territory.
- Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
- Maintain and update turf management plan without assistance, able to work independently.
- Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
- Apply a positive customer service attitude in interactions with all customer and establish positive rapport.
- Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).
- Follow up with customers in a timely manner, if necessary.
- Be patient and understanding in all customer interactions.
- Dress in a professional manner to positively represent Midco’s image throughout the community.
- Clearly explain and demonstrate equipment connectivity and functionality.
- Travel to new and growing markets for sales campaigns.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Maintain regular attendance as required by your position.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
ADDITIONALFUNCTIONSANDRESPONSIBILITIES:
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Support the mission, vision and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated and detail-oriented approach toward work and all work projects.
- Possess strong problem solving and decision-making skills while using good judgement.
- Multitask without the loss of efficiency or composure.
- Actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- High school diploma or GED required. Some college preferred.
- Sales or related experience preferred, but not required.
- Possess knowledge of Microsoft Office Suite and the Internet.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- Team members may be required to frequently reach, lift and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials.
- In-person visits to customers’ residences are frequent in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- The noise level in the work environment is moderate.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- Employees may be required to be on feet walking up to or exceed 40 hours per week.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- New Richmond, WI
- 5/14/24
JOB PURPOSE:
Design, develop, customize, and maintain the Microsoft Dynamics 365 Finance and Operations Platform.
KEY FUNCTIONS:
Execute
- Develop, maintain and test software systems (websites, applications and API) with minimal support and guidance.
- Continuously improve time estimation skills while delivering efficient and reliable code.
- Participate in software design and requirement gathering process.
- Write original program code based on defined specifications.
Build talent
- Be eager and proactive to learn and actively seek out opportunities to receive and provide feedback to support individual and team growth and development
- Leverage the training resources that Midco has to offer.
- Possess up-to-date knowledge of technological developments in the industry.
- Conduct code reviews and guide junior developers to improve quality and consistency.
- Provide mentoring to more junior developers on the team.
Demonstrate business acumen
- Have a desire to understand the business and the part our software plays in making it successful.
- Develop empathetic, user-centric solutions that enable our users to accomplish their work most effectively and efficiently.
- Using data to design, provide knowledgeable solutions that best meet the needs of the business.
- Resolve complex problems and requests using general knowledge of Midco IT systems and business rule/processes.
Innovate
- Possess up-to-date knowledge of technological developments in the industry and the willingness to learn more.
- Identify opportunities to use these technologies and present those ideas to peers and leadership.
- Make good technical decisions that provide creative solutions to solve business challenges.
- Collaborate with developers to define and implement team processes and coding standards.
Agility
- Be open and willing to adapt to changing direction and business priorities to best support the overall needs of our business and customers.
Think strategically
- Hone skills to understand the business rules behind the requirements to develop solutions that meet and exceed our business goals and priorities.
Demonstrate courage
- Recognize and utilize opportunities to share ideas with peers and leadership on how we can improve and innovate our software solutions.
Collaborate across boundaries
- Build relationships with other departments to better understand and empathize with the needs of the business and the challenges that they face.
- Actively participate in agile development process.
- Collaborate with other IT teams (Server Admins, Data Engineering and other Development teams) to configure and develop custom applications.
- Modify program code to correct errors or enhance an existing program’s capacity.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Maintain regular attendance as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
- Provide comprehensive support to achieve resolution to outstanding problems or issues.
- Compile timely, comprehensive, and accurate documentation and or reports, as requested.
- Demonstrate the ability to work both independently and as a team member.
- Support the mission, vision and values of Midco.
- Collaborate effectively with internal and external customers to ensure exceptional service.
- Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
- Remove obstacles for team members. Encourage creative solutions.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
- Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
- Demonstrate business acumen by using data to drive decisions and actions.
- Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
- finding ways to cut through ambiguous problems.
- Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
- Actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
Software Developer I:
- Bachelor’s Degree (U.S. or foreign equivalent) in Information Technology or a closely related degree in a closely related filed OR Associate’s degree (U.S. or foreign equivalent) in Information Technology or a closely related degree in a closely related field with 1 years for programming or front end development experience.
- 1 year programming experience in .NET, C# and/or ASP.NET is preferred.
- 1 year front-end development experience in HTML5/CSS, JavaScript, JQuery, Bootstrap and/or Angular framework is preferred.
- 1+ years of D365 F&O development experience is preferred.
- General knowledge of Webservices such as RESTAPI, JSON or SOAP.
- General knowledge of databases, preferably SQL or T-SQL.
- General knowledge of agile development and scrum processes.
Software Developer II:
- Bachelor’s Degree (U.S. or foreign equivalent) in Information Technology or a closely related degree in a closely related filed OR Associate’s degree (U.S. or foreign equivalent) in Information Technology or a closely related degree in a closely related field with 3 years for programming or front end development experience.
- 3 years programming experience in .NET, C# and/or ASP.NET is required.
- 3 years front-end development experience in ReactJS, HTML5/CSS, JavaScript, JQuery, Bootstrap and/or Angular framework is required.
- 2+ years of D365 F&O development experience is preferred.
Experience preferred with:
Webservices such as RESTAPI, JSON or SOAP.
Databases, preferably SQL or T-SQL.
- Agile development and scrum processes
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
- The noise level in the work environment is moderate.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- Bloomington, MN 55435
- 5/14/24
JOB PURPOSE:
Project manage multiple customer projects simultaneously while being accountable for successful implementation, billing commencement and overall customer satisfaction. Success in this position requires serving as the single point of contact (POC) to the customer, coordinating across multiple groups and systems, professional and effective communication, timeline and critical task management, validating accuracy of all work completed, ongoing customer interaction and superior organizational skills.
KEY FUNCTIONS:
- Effectively and efficiently project manage all business customer contracts, taking full responsibility for the customer experience from the time a contract is signed to service installation and billing commencement and verification.
- Review and fulfill contracts for basic services with accuracy, ensuring compliance with current rate card, company policy and regulatory requirements.
- Coordinate site surveys, installs, and other customer onboarding activities ensuring customers clearly understand project status throughout all phases, including outstanding, pending and completed tasks.
- Meet or exceed defined key performance indicators (KPIs).
- Facilitate customer relocations, renewals and service changes as they occur.
- Partner with Account Executives to ensure we deliver a superior customer experience for all customers.
- Proactively contact customers following installation to ensure customer satisfaction.
- Proactively offer bill review assistance to all customers adding new services to ensure full understanding of monthly recurring charges, taxes and fees.
- Ensure all special provisions, requests and instructions are recorded and executed per the signed contract.
- Provide assistance and training to other team members.
- Document customer interactions in a timely manner according to company and departmental policies and procedures.
- Assist with special projects as required by performing duties such as creating, editing and proof-reading documents, performing research, soliciting feedback from others, or other duties as assigned.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Maintain regular attendance as required by your position.
- Actively follow Midco policies and procedures
ADDITIONALFUNCTIONSANDRESPONSIBILITIES:
- Collaborate effectively with internal and external customers and vendors to ensure exceptional service.
- Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
- Remove obstacles for team members. Encourage creative solutions.
- Execute the essential elements of company and departmental standards, policies and procedures while creating a positive work environment.
- Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
- Demonstrate business acumen by using data to drive decisions and actions.
- Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and finding ways to cut through ambiguous problems.
- Utilize CRM to execute essential functions and maintain a general understanding of sales activity.
- Support the mission, vision, and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality to all of your work and interactions.
- Maintain a positive work atmosphere by acting and communicating in a manner that builds positive relationships with client, team-members and leadership
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- Bachelor’s Degree or related work experience required.
- Three years of customer service experience required.
- One year of telecommunications industry experience preferred.
- One year of project management experience preferred with proven success organizing complex information and managing multiple priorities simultaneously in a dynamic environment across various locations.
- Experience with MS Office, including Word, Excel & Outlook required.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch.
- The noise level in the work environment is low to moderate.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- Bloomington, MN 55435
- 5/14/24
Are you passionate about fireplaces and dedicated to providing top-notch service to customers? Look no further! Join the dynamic team at Fireside Hearth & Home as a Service Technician and become part of a customer-focused business committed to excellence.
As a Service Technician with Fireside Hearth & Home, you'll be at the forefront of our mission to provide the best service possible to our valued customers. Your role will be pivotal in ensuring that every fireplace installation, repair, and maintenance service exceeds expectations, leaving our customers feeling satisfied and delighted.
What makes Fireside Hearth & Home stand out? We're not just in the business of selling fireplaces; we're dedicated to building lasting relationships with our customers. From the moment they walk through our doors to long after their fireplace is installed, we strive to deliver an unparalleled level of care and support.
Job Summary:
As a Service Technician at Fireside Hearth & Home, you'll be stepping into a dynamic role that's both challenging and rewarding. Here's a glimpse of what your responsibilities will entail:
- Installation Expertise: You'll be tasked with installing a variety of fireplace systems and equipment in customers' homes. This will involve carefully following installation guidelines, ensuring proper positioning, and testing functionality to guarantee a seamless experience for our customers.
- Repair Mastery: When a fireplace system encounters issues, you'll be the go-to expert for troubleshooting and repairs. Whether it's diagnosing mechanical issues, replacing components, or performing adjustments, your technical skills will be put to the test as you restore functionality and ensure customer satisfaction.
- Maintenance Marvel: Regular maintenance is key to keeping fireplace systems running smoothly and efficiently. You'll conduct routine inspections, cleanings, and tune-ups to prevent potential problems and prolong the lifespan of our customers' equipment.
- Customer Service Excellence: Throughout every interaction, you'll exemplify our commitment to providing the best service possible. From greeting customers with a friendly demeanor to explaining technical details in a clear and understandable manner, you'll leave a positive impression that reinforces our reputation for exceptional customer care.
- Problem-Solving Pro: As challenges arise, you'll leverage your problem-solving skills to identify root causes and implement effective solutions. Whether it's a complex technical issue or a customer concern, you'll approach each situation with diligence and determination to achieve resolution.
- Safety First: Safety is paramount in everything we do. You'll adhere to safety protocols and guidelines to ensure a secure work environment for yourself, your colleagues, and our customers. Your commitment to safety will be reflected in every aspect of your work.
- Continuous Improvement: As technology evolves and best practices emerge, you'll stay informed and adaptable, continuously improving your skills and knowledge to deliver the highest quality service possible.
In this hands-on role, your technical expertise, attention to detail, and dedication to customer satisfaction will be the driving forces behind your success as a Service Technician at Fireside Hearth & Home. Get ready to roll up your sleeves and make a meaningful impact in the lives of our customers every day.
If you're considering joining our team as a Service Technician at Fireside Hearth & Home, here are the qualifications we're looking for:
- Previous Experience: You should have prior experience in a similar role as a Service Technician or in a related field. This experience will provide you with the foundational knowledge and skills needed to excel in this position.
- Valid Driver's License: A valid driver's license and a clean driving record are required for this role. You'll be responsible for traveling to customers' homes to perform installations, repairs, and maintenance.
- Mechanical Aptitude: You should possess a proven mechanical aptitude, demonstrating a strong understanding of how systems and equipment work. This knowledge will enable you to effectively diagnose and address issues with fireplace systems.
- Proficiency with Tools: You should be proficient in using power tools and other equipment relevant to the job. From drills and saws to diagnostic instruments, your ability to safely and effectively operate tools is crucial to your success as a Service Technician.
- Problem-Solving Skills: Excellent problem-solving skills are essential for this role. You should be able to troubleshoot complex issues, identify root causes, and implement effective solutions to ensure customer satisfaction.
- Detail-Oriented: Attention to detail is key in providing quality workmanship. You should have a keen eye for detail and take pride in your ability to deliver precise and meticulous work.
- Independence and Initiative: You should have the ability to work independently with minimal supervision. While you'll have the support of our team, you'll also need to demonstrate initiative and take ownership of your responsibilities.
- Willingness to Learn: A willingness to learn is vital in a constantly evolving industry. You should be eager to expand your knowledge and skills, staying up-to-date with the latest technologies and best practices.
- Strong Communication Skills: Effective communication is essential for interacting with both team members and clients. You should be able to clearly and concisely convey information, listen actively, and collaborate effectively to achieve common goals.
At Fireside Hearth & Home, we are committed to excellence, and that includes investing in the ongoing training and development of our Service Technicians. As part of our team, you can expect to participate in factory training sessions to enhance your skills and stay current with industry advancements.
These off-site trainings are essential opportunities for our technicians to receive specialized instruction directly from manufacturers. By attending these sessions, you'll gain valuable insights into the latest technologies, best practices, and product updates. Whether it's mastering new installation techniques, learning about innovative features, or troubleshooting advanced issues, factory training equips you with the knowledge and expertise needed to deliver top-notch service to our customers.
As a member of our team, you'll have the support and resources necessary to thrive in your career as a Service Technician. So get ready to roll up your sleeves, dive into the latest training modules, and emerge as a certified expert in fireplace installation, repair, and maintenance.
If you meet these qualifications and are ready to embark on a fulfilling career as a Service Technician with Fireside Hearth & Home, we encourage you to apply and become part of our dedicated team!
Job Type: Full-time
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- No nights
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
- Full Time
- Immediately
- 2540 S Hastings Way, Eau Claire, WI 54701
- 5/13/24
Base wage + monthly sales incentive for selling Midco internet, TV, and phone services! Are you a friendly, outgoing person who enjoys being rewarded for your success? Midco continues to grow and seeks a motivated seller! Paid training is provided. Enjoy great perks, including free internet and TV, a monthly auto allowance, flexible hours, and stellar benefits! Apply today!
JOB PURPOSE:
Drive residential sales opportunities through door-to-door sales efforts and networking throughout the community to provide individual consumers with basic services such as telephone, internet, and cable TV. Residential Sales Associates will also network with apartment managers, local builders, insurance agents and realtors to drive referrals and increase sales.
KEY FUNCTIONS:
- Work targeted sales campaigns through door-to-door efforts and networking within the community to drive results.
- Identify individual customer’s current and potential product needs and make recommendations. Increase the customers understanding of Midco products and pricing options.
- Possess strong knowledge of product features, benefits, pricing, and campaigns for cable TV, high-speed internet, phone and in an effort to sell and upsell to new and existing customers by going door-to-door within territory.
- Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
- Maintain and update turf management plan without assistance, able to work independently.
- Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
- Apply a positive customer service attitude in interactions with all customer and establish positive rapport.
- Meet or exceed defined sales goals (weekly, monthly, yearly, etc.).
- Follow up with customers in a timely manner, if necessary.
- Be patient and understanding in all customer interactions.
- Dress in a professional manner to positively represent Midco’s image throughout the community.
- Clearly explain and demonstrate equipment connectivity and functionality.
- Travel to new and growing markets for sales campaigns.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Maintain regular attendance as required by your position.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
ADDITIONALFUNCTIONSANDRESPONSIBILITIES:
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Support the mission, vision and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated and detail-oriented approach toward work and all work projects.
- Possess strong problem solving and decision-making skills while using good judgement.
- Multitask without the loss of efficiency or composure.
- Actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- High school diploma or GED required. Some college preferred.
- Sales or related experience preferred, but not required.
- Possess knowledge of Microsoft Office Suite and the Internet.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- Team members may be required to frequently reach, lift and/or carry loads of approximately 15lbs., such as laptop, literature, and office essentials.
- In-person visits to customers’ residences are frequent in the performance of this job. Specific abilities required include accessing a customer's home by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- The noise level in the work environment is moderate.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- Employees may be required to be on feet walking up to or exceed 40 hours per week.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- Stillwater, MN
- 5/13/24
$2,500 Hiring Bonus!
$20 per hour! No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided. This position can be located in or within 15 miles of Owatonna, Faribault, Ellendale, Albert Lea or Waseca, MN.
Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you.
JOB PURPOSE:
Perform basic service installations, disconnects and changes for residential and business customers. Preferred candidates live within 15 miles of service area.
Our field techs drive a company vehicle and wear company clothing. As a Midco team member, you will enjoy free internet and cable; competitive benefits & pay; quarterly incentives; progressive career opportunities with pay increases; and training & advancement opportunities!
Visit https://www.midco.com/careers/field-technician-jobs/ to learn about employment opportunities and apply today.
KEY FUNCTIONS:
- Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
- Complete Midco First Time Right Broadband I certification within 90 days of hire. Consistently apply First Time Right principles in all aspects of work.
- Troubleshoot and repair services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
- Maintain records, including daily logs and gas sheets.
- Record all required information on work orders, surveys, and referrals.
- Promote cable, internet, and other Company services and educate customers on the proper use of Midco’s services, including how to add additional services, access help online, channel lineups, and proper equipment usage.
- Ensure proper signal levels and picture quality on all television sets; clear the premises of all debris and materials after the installation is complete.
- Appropriately manage difficult or emotional customer situations and respond promptly to customer needs.
- Respond to requests for service and assistance in a timely manner.
- Perform on-call duties as required.
- Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures; operate all equipment in a safe manner.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Maintain regular attendance as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
- Support the mission, vision, and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
- Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
- Multi-task without loss of efficiency or composure.
- Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership.
- Adhere to and actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- HS Diploma/G.E.D. required.
- Maintain a current and valid driver’s license and good to excellent driving record. A DUI within the last 5 years disqualifies you from employment in this position.
- Preferred candidate identified.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
- The noise level in the work environment is moderate to loud.
- While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
- In-person visits to a customer’s home or place of business are normal in the performance of this job. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- Must be able to climb poles, ladders, and other structures with proper equipment.
- Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- Owatonna, MN
- 5/13/24
IS LOOKING FOR A CONCRETE LABORERS
Essential Job Functions and Requirements:
- Read and understand plans
- Possess good communication skills
- Knowledge of setting forms for handicapped ramps
- Layout and set up concrete stairs
- Know how to scale plans
- Understand production requirements
- Possess a valid Driver License, have a good driving record
- Ability to obtain CDL within one year
- Pass pre-employment drug screening
Benefits Include:
- Company paid Apprenticeship Training to motivated individual
- Competitive wage, based on experience
- Benefit package includes 401K matching up to 3%, health and dental insurance,
- $1,000 Sign On Bonus
Please Apply online at www.pembercompanies.com or in person at:
N4449 469th Street, Menomonie, WI 54751
EEO/AA (W/M/Vets/Disability) Employer
- Full Time
- Immediately
- N4449 469th Street, Menomonie, WI 54751
- 5/12/24
IS LOOKING FOR A EXCAVATION LABORERS
Essential Job Functions and Requirements:
- Read and understand plans
- Install sewer, water and storm drain pipes
- Dig ditches or trenches
- Clean or prepare construction sites
- Know how to scale plans
- Understand production requirements
- Possess a valid Driver License, have a good driving record
- Ability to obtain CDL within one year
- Pass pre-employment drug screening
Benefits Include:
- Company paid Apprenticeship Training to motivated individual
- Competitive wage, based on experience
- Benefit package includes 401K matching up to 3%, health and dental insurance,
- $1,000 Sign On Bonus
Please Apply online at www.pembercompanies.com or in person at:
N4449 469th Street, Menomonie, WI 54751
EEO/AA (W/M/Vets/Disability) Employer
- Full Time
- Immediately
- N4449 469th Street, Menomonie, WI 54751
- 5/12/24
$2,500 Hiring Bonus!
$20 per hour!No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided.
Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you.
JOB PURPOSE:
Perform basic service installations, disconnects and changes for residential and business customers. Preferred candidates live within 15 miles of service area.
Our field techs drive a company vehicle and wear company clothing. As a Midco team member, you will enjoy free internet and cable; competitive benefits & pay; quarterly incentives; progressive career opportunities with pay increases; and training & advancement opportunities!
Visit https://www.midco.com/careers/field-technician-jobs/ to learn about employment opportunities and apply today.
KEY FUNCTIONS:
- Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
- Complete Midco First Time Right Broadband I certification within 90 days of hire. Consistently apply First Time Right principles in all aspects of work.
- Troubleshoot and repair services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
- Maintain records, including daily logs and gas sheets.
- Record all required information on work orders, surveys, and referrals.
- Promote cable, internet, and other Company services and educate customers on the proper use of Midco’s services, including how to add additional services, access help online, channel lineups, and proper equipment usage.
- Ensure proper signal levels and picture quality on all television sets; clear the premises of all debris and materials after the installation is complete.
- Appropriately manage difficult or emotional customer situations and respond promptly to customer needs.
- Respond to requests for service and assistance in a timely manner.
- Perform on-call duties as required.
- Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures; operate all equipment in a safe manner.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Maintain regular attendance as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
- Support the mission, vision, and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
- Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
- Multi-task without loss of efficiency or composure.
- Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership.
- Adhere to and actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- HS Diploma/G.E.D. required.
- Maintain a current and valid driver’s license and good to excellent driving record. A DUI within the last 5 years disqualifies you from employment in this position.
- Preferred candidate identified.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
- The noise level in the work environment is moderate to loud.
- While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
- In-person visits to a customer’s home or place of business are normal in the performance of this job. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- Must be able to climb poles, ladders, and other structures with proper equipment.
- Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- Cambridge, MN
- 5/8/24
$2,500 Hiring Bonus!
$20 per hour! No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided. This position can be located in or within 15 miles of Clearwater or St Augusta, MN.
Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you.
JOB PURPOSE:
Perform basic service installations, disconnects and changes for residential and business customers. Preferred candidates live within 15 miles of service area.
Visit https://www.midco.com/careers/field-technician-jobs/ to learn about employment opportunities and apply today.
KEY FUNCTIONS:
- Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
- Complete Midco First Time Right Broadband I certification within 90 days of hire. Consistently apply First Time Right principles in all aspects of work.
- Troubleshoot and repair services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
- Maintain records, including daily logs and gas sheets.
- Record all required information on work orders, surveys, and referrals.
- Promote cable, internet, and other Company services and educate customers on the proper use of Midco’s services, including how to add additional services, access help online, channel lineups, and proper equipment usage.
- Ensure proper signal levels and picture quality on all television sets; clear the premises of all debris and materials after the installation is complete.
- Appropriately manage difficult or emotional customer situations and respond promptly to customer needs.
- Respond to requests for service and assistance in a timely manner.
- Perform on-call duties as required.
- Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures; operate all equipment in a safe manner.
- Operate and drive a Company vehicle in accordance with Midco’s “Use of Vehicle for Company Business” policy.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Maintain regular attendance as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
- Support the mission, vision, and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
- Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
- Multi-task without loss of efficiency or composure.
- Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership.
- Adhere to and actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- HS Diploma/G.E.D. required.
- Maintain a current and valid driver’s license and good to excellent driving record. A DUI within the last 5 years disqualifies you from employment in this position.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
- The noise level in the work environment is moderate to loud.
- While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
- In-person visits to a customer’s home or place of business are normal in the performance of this job. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- Must be able to climb poles, ladders, and other structures with proper equipment.
- Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- Clearwater, MN
- 5/8/24
Overview
We are seeking a skilled and experienced IT Managed Service Provider (MSP) Technician to join our dynamic team. As an MSP Technician, you will play a crucial role in delivering high-quality IT services to our clients. The ideal candidate should possess a strong technical background, excellent communication skills, and a customer-centric approach. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the success of our clients' IT infrastructure.
Responsibilities
- Client Support
- Provide proactive and reactive technical support to clients, ensuring timely and effective issue resolution.
- Respond to service requests, incidents, and inquiries, and escalate when necessary to meet SLA commitments.
- Perform remote troubleshooting through diagnostic techniques and resolve issues on various IT systems.
- Network and Infrastructure Management
- Monitor and maintain client networks, servers, and infrastructure to ensure optimal performance and reliability.
- Implement and manage security measures to safeguard client data and systems.
- Conduct regular system audits to identify and address vulnerabilities.
- Technical Consultation
- Collaborate with clients to understand their IT needs and provide expert advice on technology solutions.
- Assist in the planning, design, and implementation of IT projects, including upgrades and migrations.
- Documentation and Reporting
- Maintain accurate documentation of client systems, configurations, and procedures.
- Generate regular reports on system performance, incident resolution, and other relevant metrics.
- Vendor Management
- Interface with third-party vendors to coordinate hardware and software procurement, as well as warranty support.
- Evaluate and recommend new technologies and solutions to enhance client IT environments.
- Training and Knowledge Sharing
- Provide training to end-users on IT best practices and use of systems.
- Stay informed about industry trends, emerging technologies, and best practices, and share knowledge within the team.
Qualifications
- Associate or Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Proven experience in a similar role, preferably within an MSP environment.
- Strong proficiency in networking, system administration, and IT security.
- Certifications such as CompTIA A+, Network+, Security+, or relevant vendor certifications (e.g., Microsoft, Cisco) are a plus.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a team environment.
- Strong problem-solving and troubleshooting abilities.
Join our team and be part of a dynamic organization that values innovation, collaboration, and excellence in IT service delivery!
Please submit your resumes to jobs@citizens-connected.com.
- Full Time
- Immediately
- 328 West Main Street, New Auburn, WI, WI 54757
- 5/7/24
$2,500 Hiring Bonus!
$20 per hour! No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided. This position can be located in or within 15 miles of Chisago City or Stacy, MN.
Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you.
JOB PURPOSE:
Perform basic service installations, disconnects and changes for residential and business customers. Preferred candidates live within 15 miles of service area.
Our field techs drive a company vehicle and wear company clothing. As a Midco team member, you will enjoy free internet and cable; competitive benefits & pay; quarterly incentives; progressive career opportunities with pay increases; and training & advancement opportunities!
Visit https://www.midco.com/careers/field-technician-jobs/ to learn about employment opportunities and apply today.
KEY FUNCTIONS:
- Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
- Complete Midco First Time Right Broadband I certification within 90 days of hire. Consistently apply First Time Right principles in all aspects of work.
- Troubleshoot and repair services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
- Maintain records, including daily logs and gas sheets.
- Record all required information on work orders, surveys, and referrals.
- Promote cable, internet, and other Company services and educate customers on the proper use of Midco’s services, including how to add additional services, access help online, channel lineups, and proper equipment usage.
- Ensure proper signal levels and picture quality on all television sets; clear the premises of all debris and materials after the installation is complete.
- Appropriately manage difficult or emotional customer situations and respond promptly to customer needs.
- Respond to requests for service and assistance in a timely manner.
- Perform on-call duties as required.
- Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures; operate all equipment in a safe manner.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Maintain regular attendance as required by your position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
- Function as an effective team member while supporting the efforts and concepts of other departments.
- Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
- Support the mission, vision, and values of Midco.
- Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
- Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
- Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
- Multi-task without loss of efficiency or composure.
- Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership.
- Adhere to and actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- HS Diploma/G.E.D. required.
- Maintain a current and valid driver’s license and good to excellent driving record. A DUI within the last 5 years disqualifies you from employment in this position.
- Preferred candidate identified.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
- The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
- The noise level in the work environment is moderate to loud.
- While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
- In-person visits to a customer’s home or place of business are normal in the performance of this job. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
- Must be able to climb poles, ladders, and other structures with proper equipment.
- Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
Visit Midco.com/Careers to learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.
- Full Time
- Immediately
- Chisago City, MN
- 5/7/24
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