Job Search is Field Service Technician in Eau Claire, WI

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Are you passionate about fireplaces and dedicated to providing top-notch service to customers? Look no further! Join the dynamic team at Fireside Hearth & Home as a Service Technician and become part of a customer-focused business committed to excellence.

As a Service Technician with Fireside Hearth & Home, you'll be at the forefront of our mission to provide the best service possible to our valued customers. Your role will be pivotal in ensuring that every fireplace installation, repair, and maintenance service exceeds expectations, leaving our customers feeling satisfied and delighted.

What makes Fireside Hearth & Home stand out? We're not just in the business of selling fireplaces; we're dedicated to building lasting relationships with our customers. From the moment they walk through our doors to long after their fireplace is installed, we strive to deliver an unparalleled level of care and support.

Job Summary:
As a Service Technician at Fireside Hearth & Home, you'll be stepping into a dynamic role that's both challenging and rewarding. Here's a glimpse of what your responsibilities will entail:

Installation Expertise: You'll be tasked with installing a variety of fireplace systems and equipment in customers' homes. This will involve carefully following installation guidelines, ensuring proper positioning, and testing functionality to guarantee a seamless experience for our customers.
Repair Mastery: When a fireplace system encounters issues, you'll be the go-to expert for troubleshooting and repairs. Whether it's diagnosing mechanical issues, replacing components, or performing adjustments, your technical skills will be put to the test as you restore functionality and ensure customer satisfaction.
Maintenance Marvel: Regular maintenance is key to keeping fireplace systems running smoothly and efficiently. You'll conduct routine inspections, cleanings, and tune-ups to prevent potential problems and prolong the lifespan of our customers' equipment.
Customer Service Excellence: Throughout every interaction, you'll exemplify our commitment to providing the best service possible. From greeting customers with a friendly demeanor to explaining technical details in a clear and understandable manner, you'll leave a positive impression that reinforces our reputation for exceptional customer care.
Problem-Solving Pro: As challenges arise, you'll leverage your problem-solving skills to identify root causes and implement effective solutions. Whether it's a complex technical issue or a customer concern, you'll approach each situation with diligence and determination to achieve resolution.
Safety First: Safety is paramount in everything we do. You'll adhere to safety protocols and guidelines to ensure a secure work environment for yourself, your colleagues, and our customers. Your commitment to safety will be reflected in every aspect of your work.
Continuous Improvement: As technology evolves and best practices emerge, you'll stay informed and adaptable, continuously improving your skills and knowledge to deliver the highest quality service possible.

In this hands-on role, your technical expertise, attention to detail, and dedication to customer satisfaction will be the driving forces behind your success as a Service Technician at Fireside Hearth & Home. Get ready to roll up your sleeves and make a meaningful impact in the lives of our customers every day.

If you're considering joining our team as a Service Technician at Fireside Hearth & Home, here are the qualifications we're looking for:

Previous Experience: You should have prior experience in a similar role as a Service Technician or in a related field. This experience will provide you with the foundational knowledge and skills needed to excel in this position.
Valid Driver's License: A valid driver's license and a clean driving record are required for this role. You'll be responsible for traveling to customers' homes to perform installations, repairs, and maintenance.
Mechanical Aptitude: You should possess a proven mechanical aptitude, demonstrating a strong understanding of how systems and equipment work. This knowledge will enable you to effectively diagnose and address issues with fireplace systems.
Proficiency with Tools: You should be proficient in using power tools and other equipment relevant to the job. From drills and saws to diagnostic instruments, your ability to safely and effectively operate tools is crucial to your success as a Service Technician.
Problem-Solving Skills: Excellent problem-solving skills are essential for this role. You should be able to troubleshoot complex issues, identify root causes, and implement effective solutions to ensure customer satisfaction.
Detail-Oriented: Attention to detail is key in providing quality workmanship. You should have a keen eye for detail and take pride in your ability to deliver precise and meticulous work.
Independence and Initiative: You should have the ability to work independently with minimal supervision. While you'll have the support of our team, you'll also need to demonstrate initiative and take ownership of your responsibilities.
Willingness to Learn: A willingness to learn is vital in a constantly evolving industry. You should be eager to expand your knowledge and skills, staying up-to-date with the latest technologies and best practices.
Strong Communication Skills: Effective communication is essential for interacting with both team members and clients. You should be able to clearly and concisely convey information, listen actively, and collaborate effectively to achieve common goals.

At Fireside Hearth & Home, we are committed to excellence, and that includes investing in the ongoing training and development of our Service Technicians. As part of our team, you can expect to participate in factory training sessions to enhance your skills and stay current with industry advancements.

These off-site trainings are essential opportunities for our technicians to receive specialized instruction directly from manufacturers. By attending these sessions, you'll gain valuable insights into the latest technologies, best practices, and product updates. Whether it's mastering new installation techniques, learning about innovative features, or troubleshooting advanced issues, factory training equips you with the knowledge and expertise needed to deliver top-notch service to our customers.

As a member of our team, you'll have the support and resources necessary to thrive in your career as a Service Technician. So get ready to roll up your sleeves, dive into the latest training modules, and emerge as a certified expert in fireplace installation, repair, and maintenance.

If you meet these qualifications and are ready to embark on a fulfilling career as a Service Technician with Fireside Hearth & Home, we encourage you to apply and become part of our dedicated team!

Job Type: Full-time

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off

Schedule:

Monday to Friday
No nights

Education:

High school or equivalent (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

Full Time
Immediately
2540 S Hastings Way, Eau Claire, WI 54701
5/13/24

Field Service Technician - Owatonna, Mn#123215140

Midco

Innovative - Adventurous - Genuine - Focused - Let's Go!

$2,500 Hiring Bonus!

$20 per hour! No experience needed! PAID training! Join our team as a Field Tech - where your Midco career goes from there is up to you! Career advancement with pay increases including quarterly bonuses! Free and discounted fiber internet & cable tv. Competitive pay and benefits. Company vehicle, clothing and tools provided. This position can be located in or within 15 miles of Owatonna, Faribault, Ellendale, Albert Lea or Waseca, MN.

Field Techs are the face of Midco working with cutting edge technology to create a great customer experience. They work with our customers to ensure they receive the best value for their needs. If you consider yourself a problem-solving pro who enjoys interacting with people, this is the ideal role for you.

JOB PURPOSE:

Perform basic service installations, disconnects and changes for residential and business customers. Preferred candidates live within 15 miles of service area.

Our field techs drive a company vehicle and wear company clothing. As a Midco team member, you will enjoy free internet and cable; competitive benefits & pay; quarterly incentives; progressive career opportunities with pay increases; and training & advancement opportunities!

Visit https://www.midco.com/careers/field-technician-jobs/ to learn about employment opportunities and apply today.

KEY FUNCTIONS:

Perform installation work including but not limited to voice, video and data installs, and service changes and disconnects in customer homes and places of business.
Complete Midco First Time Right Broadband I certification within 90 days of hire. Consistently apply First Time Right principles in all aspects of work.
Troubleshoot and repair services from tap to Customer Premise Equipment (CPE), and signal leakage repairs.
Maintain records, including daily logs and gas sheets.
Record all required information on work orders, surveys, and referrals.
Promote cable, internet, and other Company services and educate customers on the proper use of Midco’s services, including how to add additional services, access help online, channel lineups, and proper equipment usage.
Ensure proper signal levels and picture quality on all television sets; clear the premises of all debris and materials after the installation is complete.
Appropriately manage difficult or emotional customer situations and respond promptly to customer needs.
Respond to requests for service and assistance in a timely manner.
Perform on-call duties as required.
Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures; operate all equipment in a safe manner.
Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
Maintain regular attendance as required by your position.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

Function as an effective team member while supporting the efforts and concepts of other departments.
Function as an effective team member while supporting the efforts and strategies, initiatives and projects of other departments.
Support the mission, vision, and values of Midco.
Apply personal ethics, honesty, initiative, flexibility, responsibility, and confidentiality in all areas of responsibility.
Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
Possess strong problem-solving, critical-thinking and decision-making skills while using good judgment.
Multi-task without loss of efficiency or composure.
Maintain a positive work atmosphere by acting and communicating in a manner that develops positive relationships with team members, customer and leadership.
Adhere to and actively follow Midco policies and procedures.
Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

HS Diploma/G.E.D. required.
Maintain a current and valid driver’s license and good to excellent driving record. A DUI within the last 5 years disqualifies you from employment in this position.
Preferred candidate identified.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 84 lbs.
The noise level in the work environment is moderate to loud.
While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
In-person visits to a customer’s home or place of business are normal in the performance of this job. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
Must be able to climb poles, ladders, and other structures with proper equipment.
Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.

ABOUT MIDCO:

Midco:

Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

Free Midco internet & TV
Great opportunities to get involved in volunteerism
Generous 401(k) match and paid time away from work programs
And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.

Full Time
Immediately
Owatonna, MN
5/13/24

Apply Now

Citizens Connected

IT Managed Service Provider (MSP) Technician#123217873

Citizens Connected

Join our team and be part of a dynamic organization!

Overview

We are seeking a skilled and experienced IT Managed Service Provider (MSP) Technician to join our dynamic team. As an MSP Technician, you will play a crucial role in delivering high-quality IT services to our clients. The ideal candidate should possess a strong technical background, excellent communication skills, and a customer-centric approach. This position offers an exciting opportunity to work with cutting-edge technologies and contribute to the success of our clients' IT infrastructure.

Responsibilities

Client Support
- Provide proactive and reactive technical support to clients, ensuring timely and effective issue resolution.
- Respond to service requests, incidents, and inquiries, and escalate when necessary to meet SLA commitments.
- Perform remote troubleshooting through diagnostic techniques and resolve issues on various IT systems.
Network and Infrastructure Management
- Monitor and maintain client networks, servers, and infrastructure to ensure optimal performance and reliability.
- Implement and manage security measures to safeguard client data and systems.
- Conduct regular system audits to identify and address vulnerabilities.
Technical Consultation
- Collaborate with clients to understand their IT needs and provide expert advice on technology solutions.
- Assist in the planning, design, and implementation of IT projects, including upgrades and migrations.
Documentation and Reporting
- Maintain accurate documentation of client systems, configurations, and procedures.
- Generate regular reports on system performance, incident resolution, and other relevant metrics.
Vendor Management
- Interface with third-party vendors to coordinate hardware and software procurement, as well as warranty support.
- Evaluate and recommend new technologies and solutions to enhance client IT environments.
Training and Knowledge Sharing
- Provide training to end-users on IT best practices and use of systems.
- Stay informed about industry trends, emerging technologies, and best practices, and share knowledge within the team.

Qualifications

Associate or Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
Proven experience in a similar role, preferably within an MSP environment.
Strong proficiency in networking, system administration, and IT security.
Certifications such as CompTIA A+, Network+, Security+, or relevant vendor certifications (e.g., Microsoft, Cisco) are a plus.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Strong problem-solving and troubleshooting abilities.

Join our team and be part of a dynamic organization that values innovation, collaboration, and excellence in IT service delivery!

Please submit your resumes to jobs@citizens-connected.com.

Full Time
Immediately
328 West Main Street, New Auburn, WI, WI 54757
5/7/24

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PLATINUM SUPPLEMENTAL INSURANCE

If youre exploring sales careers, you already know sales is the way to get ahead. You can sell just about anywhere, but the key is knowing how to spot the right opportunity. Have you ever noticed that the most successful sales...

6/7/24

Uline

Eau Claire, Wisconsin Outside Sales Representative Strong customer relationships built on trust - that s the foundation of Uline s sales culture! As an Outside Sales Representative, build out your territory supported...

6/9/24

GFL Environmental

GFL Benefits: Compensation - $25-$28/hr 15 days of paid time off Competitive medical, dental, and vision plan options Paid Parental Leave 401(k) with an employer match up to 4% AND MORE! The Residential Driver will...

6/3/24

Mom to Virtual Assistant

We are in the process of staffing a Virtual Assistant where a client needs someone to handle the following responsibilities. If you are interested, please complete the Virtual Assistant application. For other job information and updates on Virtual...

6/3/24

Burnett Medical Center

Description: Burnett Medical Center is located in Grantsburg, Wisconsin and is seeking a full-time or part-time MLT or MT to work in our busy lab. We are a small rural hospital just a few miles from the St. Croix River, and only a little over an...

6/1/24

Cargill

Responsibilities Train and operate applicable equipment associated with the laborer process: including skid steer tractor (bobcat), forklift and sweeper Perform housekeeping duties in a designated area on site: including sweeping and...

6/7/24

David's Bridal, LLC.

BEST. JOB. EVER! Minimal weekday hours required Generous Team Member discount $400 bonus for every referral hired with NO LIMIT* Competitive hourly pay rates &...

6/7/24

Humana

Posted onJun 14, 2021Apply for this jobyour email: upload resume: ProfileDescription The Chief Medical Officer, Group Medicare relies on the medical background to create and oversee clinical strategy for the Group Medicare...

6/9/24

SCHEELS

Scheels - 4710 Golf Road [Retail Cashier / Team Member] As a Cashier at Scheels, you'll: Be responsible for processing accurate and efficient sales transactions while engaging with customers to ensure a pleasant experience; Greet all customers...

6/9/24

Berry

Overview Berry Global Berry Global, headquartered in Evansville, Indiana, is committed to its mission of 'Always Advancing to Protect What's Important.' With $13billionin revenue for fiscalyear 2019 on a combined pro forma basis from operations,...

6/9/24

CVS

No experience requited, hiring immediately, appy now.At CVS Health, our Pharmacy Technicians are at the forefront of our purpose of helping people on their path to better health. As a Pharmacy Technician in one of our retail stores, you...

6/8/24

Pilgrim's

About Pilgrim s Pilgrim s is a leading global provider of high-quality food products, including well-recognized brands and value-added premium products. As one of the world s largest poultry producers and a fully...

6/9/24

Vaco

We are hiring a Client Support Engineer to troubleshoot and resolve client-facing incidents that happen with our healthcare client's integration work. Our client is rebranding and transitioning their software for their healthcare clients - this...

6/9/24

Milwaukee Valve

Milwaukee Valve Company is looking for a 2nd Shift Marine Junior Assembler to join our Prairie Du Sac, WI team in Department 030. This position has a starting hourly wage of $19.12 with a 3.5% shift premium. * This position is eligible...

6/9/24

E.O. Johnson Company

** Customer Care Representative** **Job Category****:** Administration **Requisition Number****:** CUSTO001447 Showing 1 location **Job Details** **Description** **JOB SUMMARY** The Customer Care Representative (CCR) greets...

6/7/24

Walgreens

Now Hiring - Great pay & Benefits. Click to Apply. About Walgreens Strategically aligned with Europe's Alliance Boots, Walgreens are a part of the first international health and wellness enterprise. The white scripted W on a red card is the logo...

6/5/24

Ashley Furniture Industries, Inc.

Build Your Career with Ashley Manufacturing Associates Grow your manufacturing career with a team of industry leaders that are rich with innovation and have a winning attitude. With the combination of advanced...

6/6/24

DHL Express

Now Hiring - Great pay & Benefits. Click to Apply. About DHL DHL was founded in 1969 by Larry Hillblom, a student at UC Berkeley, as a courier service between LA and San Francisco. Within a decade, its area of service had expanded to encompass the...

6/5/24

Kwik Trip

Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Food/ Guest Service coworkers give the best customer and food service experience in clean, state of the art facilities.

6/7/24

Streamline Innovations, LLC

Job Purpose: Streamline Innovations, Inc. is seeking a highly motivated and adaptable Renewable Natural Gas (RNG) Plant Operator with a background in Research & Development (R&D) to join our dynamic team. This position will...

6/1/24

Dollar General

Now Hiring - Great pay & Benefits. Click to Apply. About Dollar General Headquartered in Tennessee, Dollar General is one of America_s biggest chain dollar stores. They often reside in small towns and cities that don_t have room or the population...

6/5/24

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