Clinical Site Supervisor, Mobile Crisis

Licensed Social Workers are eligible for a $7500 signing bonus!

Relocation package available within New York State

As a Mobile Clinical Site Supervisor, you will oversee daily management and oversight of all staff to ensure management of the crisis line and onsite response to all 6 counties is coordinated. You will report to the Director of Crisis Services and you will work on-site.

Responsibilities:

• Provide daily management and oversight to staff including:
• Manage the crisis line.
• Monitor triages to ensure appropriate call management response.
• Assist with coordinating team response based on staffing per call.
• Maintain knowledge of the schedule for team response.
• Monitor Teams Chat and provide supervision/coordination.
• Interview, hire, and coordinate the onboarding of new staff with the Director.
• Oversee the training of new staff according to each discipline.
• Provide daily clinical supervision for staff by observing and coaching management of crisis calls. Regular individual supervision.
• Collaborate with the Director around concerns or program needs.
• Work with program coordinators and case managers on file maintenance, billing, referrals, and response to clients' needs.
• Participate in debriefs for critical incidents and review information to determine opportunities for staff development.
• Collaborate with the Director on creating team-building opportunities and develop staff to provide cohesive direct care in a team atmosphere.
• Act as a liaison to community partners to support program service.
• Maintain knowledge of Human Resources policies and procedures.
• Participate in advanced trainings to the position.
• Complete Performance Evaluations yearly of supervisees.
• Monitor all Documentation of staff as oversite to ensure quality documentation.
• Enhance collaborative teamwork between all staff.
• Cross shifts with evening hours expected to provide support to both shifts across the hours of 7-11pm for Mobile Crisis Services; evening hour coverage responsibility shared with another site supervisor.

Requirements and Education:

• MSW/MHC required
• 3 - 4 year's experience
• LCSW required; may consider LMHC
• Valid NYS Driver's License

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.