ANNOUNCEMENT OF POSITION OPENING

Date of Notice for Tompkins Cortland Faculty Association Members:  February 19, 2024

Date of Notice for All Other Applicants:  March 4, 2024

POSITION OFFERED: Coordinator of Information Delivery Services

EMPLOYMENT DATE: April 2024 TERM OF EMPLOYMENT:

Renewable, Full-Time, 12-months

JOB DESCRIPTION: Provides leadership and supervision for all operational aspects of the library’s service desk, course reserves, electronic reserves, interlibrary loan, purchase-on-demand, video-on-demand and document delivery services. Responsible for setting the standard for service desk services in the Baker Commons Library. Plans, coordinates, develops, interprets, and implements policies and procedures for all information delivery services. Coordinates the monitoring of all chat, text, phone, email, and in-person communications that take place at the Service Desk and routes questions to appropriate staff members. Coordinates the delivery of information resources to all distance populations including Concurrent Enrollment, extension center, global, and community members. Participates in the cataloging and processing of physical and electronically received materials. Maintains close communication with faculty to promote library services and identify information resource needs. Compiles statistics and generates reports on the use of the physical collection, interlibrary loan and document delivery services. Utilizes and troubleshoots the variety of software used in the department.

This position is within the Faculty Association Union. Candidates must currently reside or be willing to relocate to New York State at time of employment. Additionally, maintaining New York State residency will be required for the duration of employment.

MINIMUM QUALIFICATIONS: Bachelor’s Degree and four years of related experience or a master’s degree in a related field.

DESIRED QUALIFICATIONS: Master’s degree in Library Science (MLS/MLIS) and related work experience. (MLS/MLIS applicants may also be expected to participate in other Library tasks, like reference, instruction, and liaison duties.) Experience in a Community College Library. Experience with library management software programs. Supervisory experience.

EXPECTED HIRING SALARY RANGE:  $61,480-$92,221  Starting salary will be commensurate with qualifications and experience. As a College employee, this appointment includes NYS retirement benefit options with a choice of a pension or generous matches to 414H, attractive Health Care options with 80% of premiums covered by the College, post-retirement health insurance and supportive work-life balance with holidays and sick days along with tuition assistance and ability of application to Public Service Loan Forgiveness (PSLF) in addition to other benefits offered by the College. Inquire for additional details. 

Review of applicants to begin March 19, 2024 and continue until position is filled.

To view the full position description and apply, visit www.tompkinscortland.edu/college-info/employment. 

Note: Additional application materials/essays will be requested.

Tompkins Cortland Community College is a culturally diverse campus with over two decades of strong partnerships with international colleges and universities and a commitment to preparing our students for citizenship in a global society. Tompkins Cortland Community College is accredited by the Board of Regents of the State of New York and by the Middle States Association of Colleges and Schools and awards associate degrees in career-oriented and liberal arts/sciences programs of study. Enrollment is approximately 3,500 students. To learn more about the College, visit our website at www.tompkinscortland.edu. Visa sponsorship not available. Women and minorities are strongly encouraged to apply. AA/EOE

Location:Tompkins Cortland Community College is located in the naturally beautiful and culturally rich Finger Lakes region of upstate New York, near Syracuse, Rochester, Ithaca, and Binghamton. The area is host to many colleges, including Cornell University, as well as excellent healthcare, museums, festivals, and business enterprises.

Human Resources Department | P.O. Box 139, 170 North Street | Dryden, NY 13053-0139 

Phone: 607.844.8211 | Fax: 607.844.6551 | tompkinscortland.edu

The State University of New York | Tompkins Cortland Community College is an Equal Opportunity Employer