- Hayward, WI
Medical Support Assistant (Hayward Community Based Outpatient Cl
This position is assigned to the Mental Health Service Line at the Hayward, Wisconsin Community Based Outpatient Clinic (CBOC). The Hayward CBOC is one of thirteen CBOC's which fall under the Minneapolis Veterans Affairs Healthcare System. The MSA is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments at this level include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait...