Ravalli Head Start, Inc.
  • Part Time
  • 15.64 Hour
  • Missoula, MT 59803
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Missoula, MT

ERSEA (Enrollment) Specialist

POSITION:  ERSEA (Enrollment) Specialist – Missoula Early Head Start – Missoula, MT

26 Hours per week

BENEFITS: low-cost voluntary benefit options; vision, life insurance, vacation & personal leave; paid holidays; & 401 k eligible after 1 year of employment.

JOB SUMMARY:  This person assists the ERSEA manager in implementing eligibility, recruitment, selection, enrollment and admission requirements for Ravalli Head Start, Inc.                       This person is responsible for specific ERSEA program performance standards at either Missoula Early Head Start or Ravalli Early Head Start. Responsibilities include recruitment     and enrollment services for prenatal mothers, children and families.


Under supervision of the ERSEA Manager responsibility for ERSEA program Performance Standards: ERSEA - Eligibility, Recruitment, Selection, Enrollment and Attendance.

Recruitment and Enrollment:

  • Assists in planning and implementing the ERSEA process
  • Share in recruitment and outreach efforts
  • Responsible for accurate and confidential record keeping
  • May be asked to assist families in accessing enrollment documentation and completing applications



  1. Must maintain confidentiality.  Use discretion and confidentiality in all matters related to families and program as appropriate.  A signed confidentiality agreement form is required.
  2. Establish and maintain a relationship of trust with enrolled families.
  3. Establish and maintain professional boundaries with families when handling program and personal issues.
  4. Communication techniques and expectations:
    1. Model effective communication
    2. Use appropriate channels and staff to problem-solve and refer families.
    3. Meet problem situations with understanding and diplomacy.
    4. Use a professional attitude and approach to working with, families, co-workers and community volunteers.
    5. Participate in and promote a positive working relationship with all staff and Early Head Start families.


  1. Must attend and actively participate in required meetings, workshops,

trainings, in-service trainings, committees, etc.

    1. Initiate and assume responsibility for own learning to keep current of job related issues and best practices.
    2. Seek training and/or assistance to implement improvements when needed.
  1. Support all program activities, know and promote the goals and objectives of Ravalli Head Start Inc.  Be completely familiar with and adhere to the Head Start Performance Standards and Work Plans.
  2. Be familiar with and adhere to Program Policies and Procedures.
  3. Cooperate with co-workers and respect their opinions and contributions.  Share materials and ideas readily with co-workers.
  4. Use a professional attitude and approach to working with families, co-workers and community volunteers.
  5. Be prepared and punctual for meetings and work.
  7. Assist in developing and implementing a system of continuous monitoring and evaluation of activities within the program.
  8. Help develop program communication for recruitment, publicity and public relations.
  9. Participate in annual program planning; including developing training plans,

           self-assessment, work plans, Program Information Report (PIR), and goal planning.



  1. Assist in recruitment and enrollment for the assigned Head Start and/or Early Head Start locations.
  2. Assist in enrollment practices following the criteria set by the Board and Policy Council.

3.   Assist staff in the implementation of Head Start services by providing information to appropriate staff members.



1.  Maintain updated ERSEA records in ChildPlus.

2.  Coordinate a waiting list of applications for program options.



1.   Attend in-service training as scheduled and/deemed necessary by supervisor.

2.   Obtain First Aid and CPR certification during probationary period and keeps current.

3.   Obtain knowledge of state and federal regulations pertaining to child abuse and neglect and abide by reporting standards.   

4.   Perform other related duties as assigned.



The above knowledge, skills and abilities are usually acquired through a BS or BA in Human Services, Social Work, Early Childhood Education or a related field and some adult education and early childhood experience. Other combinations of education and experience, which could provide these knowledge, skills and abilities, will be evaluated on an individual basis.



  • Knowledge of human development.
  • Knowledge of the functions of social service agencies.
  • Knowledge of Head Start/Early Head Start or other comparable early childhood development programs.
  • Knowledge of family systems


  • Use of computers, office machines. 
  • Effective verbal and written communication skills with staff, families and volunteers.
  • Effective program and project coordination skills.
  • Organizational skills to manage a busy schedule and workload.
  • Generate creative products for ERSEA materials.
  • Accuracy and attention to detail


  • Ability to recognize social service needs.
  • Ability to relate well to and maintain effective working relationships with children, families, staff, and other agencies.
  • Ability to communicate effectively, ability to gather and analyze information and make concise, accurate reports and recommendations.
  • Ability to exercise professional judgment, and maintain all information in strict confidentiality.
  • Able to manage time and prioritize a busy schedule.
  • Able to practice stress management that is job related.


The position requires the employee to:

  • Walk, sit, talk, hear and see
  • Lift up to 50 pounds
  • Have clear vision for close tasks such as working with computer keyboard/screens and paper documents.

The position is within a business office and Early Childhood Education setting with computers, printers and light traffic noise levels.

This position may require night or weekend hours for recruitment activities.

Or, apply to this job:

By Mail

81 Kurtz Lane Hamilton, MT 59840