SUMMARY AND OBJECTIVE:

The person in this position is responsible for analyzing, defining and proposing client software problem fixes, search for results regarding performance, reliability, bugs and any other failures. This person records details metrics and monitors them to track the progress and outcomes of the testing process. The testing status is communicated either verbally or in writing to the programmers. Software Testers help develop training and specification documentation. At the conclusion of testing, software testers may make recommendations, document failures, and perform other tasks as required.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Software testers are responsible for actively using company software to ensure that every function of the software works as designed.

• Provide a strong desire to learn and stay on top of technology changes and how they affect our products and processes.
• Tests software for engineering team as appropriate; for the purpose of providing insight and recommendations.
• Escalate complex issues to the area lead or manager when necessary.
• Improves practical software application by recommending methods and techniques for overall system performance.
• Provides guidance, direction, and training to less-experienced staff including technical advice to non-technical staff, for the purposes of providing staff support and to facilitate project completion.

EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS:

• Advanced data analysis and software trouble-shooting.
• Demonstrated effective analytical and problem solving skills.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, standards and accepted practices.
• Excellent critical thinking, analytical thinking, and advanced problem-solving skills.
• Excellent computer proficiency (MS Office – Word, Excel and Outlook).
• Must be able to handle multiple processes while testing cases and develop plan “fixes”.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Intermediate proficiency in Microsoft Excel™, MS Word™, SQL Servers, DB2 databases, Windows Server Professional, and Windows Operating Systems.
• Associate Degree in Computer Science or relevant certification is required.
• Bachelor degree preferred.

• Under supervision perform HeadEnd and facility Technical Quality Assurance (TQA) inspections; ensure all cabling, equipment installation, power and cooling is in compliance with TQA standards
• Assist with monitor services for quality delivery assurance.
• Perform analog and digital RF channel level measurement and quality testing.
• Follow “Did I?” checklist and perform daily checks to ensure ISP Equipment functionality.
• Under supervision maintain awareness of network activities affecting local elements.
• Assist with troubleshoot video, communication architectures, topologies, hardware, software, transmission and signaling links and protocols.
• Learn basic set up and operation of headend equipment including but not limited to RF distribution, signal processors, modulators, demodulators, IRD's and IRT's.
• Assist with Ethernet cabling installation - follow proper engineering practices for the preparation, routing and termination of CAT 5 and/or CAT 6 cabling.
• Under supervision install fiber cabling - follow proper engineering practices for the preparation, routing and termination of various types of fiber connectors in both multi-mode and single mode applications.
• Assist with installation and alignment of various types of off-air antennas for VHF and UHF television and radio reception.
• Work on projects / systems / issues of basic to moderate complexity surrounding network planning, configuration and optimization.
• Utilize ISP Workforce management tools
• Perform other duties as requested by supervisor.

• Must be currently enrolled in an accredited College or University completing a Bachelors Degree in Engineering or related field, or Associate Technical vocational program at an accredited school.
• Must have at least a 3.0 GPA or greater in current program

Our company has around for over 35 and is looking to expand. Part time openings (with an option to go full time) meeting with customers, going over products, and writing up any orders. No experience needed! Vector Marketing are interviewing for entry level positions in customer sales and service. Competitive base pay, incentives possible. We work with Cutco products that are used in the home focusing on the kitchen and some gardening tools as well. Previous experience & knowledge about home goods isn’t needed. We provide all of the tools and training needed for success.

What are the benefits?

• Solid Training - we believe in building our people from the ground up and allowing them to expand on their natural abilities in order launch them into a successful career.
• Excellent pay – competitive starting base pay, incentives available based on performance.
• Flexible schedules –  we help our reps create a schedule that works best for them. Some work as much as possible while others choose to be super part time around other commitments such as classes or other jobs. Ask the manager about our winter break program for students.
• Advancement – reps who make this a career position are able to move along several different paths even if they work part time.

What are the requirements?

• Enjoy working with people

• All ages 18+ or a high school graduate
• Conditions apply
• Able to interview within the next 7 to 10 days

Who would do well in this position?

This entry level position is a good fit for people who are looking to make some extra income in the upcoming year. Great for someone looking to supplement their income or a student looking for work on their break and/or continue part time around classes. It doesn’t matter if you have a Bachelor’s Degree, an Associate’s Degree, or no degree at all - we can train you to do well with us.

People who have done well with us in the past have had experience in retail, fast food, cashier, call center or telemarketing (which by the way, we don’t do), administrative assistant at an accounting office, landscaping, and in just about any field you can imagine.  Because of the quality of our training, we’re able to take on people who are still in school or who entered the job market right out of high school and train them to quickly become successful.

If you think you would be a great fit for our team apply now and a receptionist will follow up with you about setting up a time to meet with a manager. We contact applicants based on a 1st applied, 1st considered basis, so don’t delay!

1. Our Spectrum Retail Sales Associates are full-time and part-time, entry and mid-level retail sales roles, focusing on wireless, TV and internet products in the communications and entertainment technology space. Advancement potential and generous commission opportunities are available.
2. Retail Sales Associate: An organized, digitally savvy communicator with a competitive spirit eager to learn and grow. A results-driven achiever comfortable in a busy retail sales environment. Wireless sales experience preferred.
3. Benefits include paid training and time off, comprehensive health packages, retirement savings, free and discounted Spectrum services (for full-time employees) and more.

• Meet or exceed monthly sales goals, including wireless sales (where applicable)
• Ensure a great customer experience
• Educate and engage customers through product demonstrations
• Be a team player (because we spend way too much time together)
• Know your stuff - maintain strong knowledge of all TV, internet and wireless products, pricing plans, promotions and service features for Spectrum, as well as our competitors

• Thrive in a fast-paced team environment
• Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone and by written communications
• Lifting up to 35 lbs.
• Standing for prolonged periods of time
• Wearing a required uniform
• High School Diploma or equivalent

• Sales Experience: 1 - 5 years
• Knowledge of latest technology and devices
• Commissioned sales experience
• Retail sales or wireless sales
• Valid driver’s license

• Are you a client-focused and growth-motivated business-to-business (B2B) sales expert?
• Can you commit to a consultative sales position guiding businesses through the selection of high-capacity and fiber-based networking services?
• Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?

• Competitive Salary with Sales Incentives
• Health, Vision and Dental Insurance
• 100% Company Match 401(k) up to 6%
• Company Funded Retirement Accumulation Plan for an additional 3%
• Education Assistance
• Pretax Child Care Spending Account
• Paid Holidays, Vacation Days, Personal Days and Sick Days
• Employee Discount on Spectrum Services Where Available
• Formal Training and Development

• Be an impactful member of the sales team through the achievement of monthly sales and revenue goals.
• Consult with prospective clients to develop tailored product solutions for their complex business needs.
• Develop long-term client relationships to support renewals and upsell opportunities.
• Drive the sales process by identifying target markets, industries and contacts for the product portfolio.
• Generate sales leads and build a network through persuasive sales calls, company visits, industry events and peers.
• Entice clients by designing and delivering informative and lucrative product proposals and presentations.
• Maintain an accurate client database to generate sales activity reports.
• Qualify leads through the submission of a return on investment (ROI) analysis and determine serviceability for prospects by requesting site surveys.
• Maintain quality service and encourage retention through coordinated efforts with the Account Executive, Account Management, Sales Engineering, Sales Support and Marketing teams.
• Develop key sales skills by attending sales meetings and participating in training sessions.

• Three or more years of B2B sales experience as a proven top sales performer
• Knowledgeable of networking, LAN/WAN technologies, high-capacity and fiber connected networks
• Strong relationship building, negotiation and closing skills
• Deadline-driven with the ability to multi-task and manage change with shifting priorities
• Ability to learn quickly and apply knowledge in a team environment
• Excellent verbal, written and interpersonal communication skills
• Valid driver’s license, safe driving record and the availability to travel

• Telecommunications B2B sales experience selling data, voice or video solutions
• Familiar with Salesforce, ICOMS/CSG or other billing systems
• Proficient with Microsoft Word, Excel, PowerPoint and Outlook

• High School Diploma or equivalent (required)
• Bachelor’s Degree in a business-related field (preferred)

SUMMARY & OBJECTIVE

Do you crave a great opportunity for advancement in a fast-paced and growing work environment? Are you inquisitive by nature and have a passion for learning?  Does the prospect of utilizing computer technology and systems that are new to you pique your interest?  Education Logistics is seeking a new team member to assist with an epic quest in our admin office.  The faint of heart need not apply! We are willing to train the right person!

ESSENTIAL JOB FUNCTIONS

JOB DUTIES AND RESPONSIBILITIES:

• Answer and direct phone calls
• Organize and schedule meetings and appointments
• Maintain contact lists
• Produce and distribute correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Book travel arrangements
• Submit and reconcile expense reports
• Provide information by answering questions and requests
• Generate reports
• Handle multiple projects
• Contribute to team effort by accomplishing related results as needed
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
• Book conference calls, rooms, taxis, couriers, hotels etc.
• Cover the reception desk when required
• Maintain computer and manual filing systems
• Handle sensitive information in a confidential manner
• Answer telephone calls and pass them on
• Photocopy and print out documents on behalf of other colleagues

SKILLS/QUALIFICATIONS:

• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Are a quick learner, capable of adapting to an ever-changing work environment
• Strong organizational and planning skills
• Proficient in MS Office
• Problem Solving
• Verbal Communication
• Attention to Detail
• Accuracy
• Multitask
• Teamwork
• Discretion and Judgment
• Patience

SUMMARY AND OBJECTIVE:

Provide customer and technical support of LogiSYS software.  Assigned clients, must manage own workflow. Services team staff are responsible for application  support, triage and special product functions, typically those provided for a fee.  Team members develop creative and effective ways of addressing customer concerns, escalating to management and project leads when necessary, in order to maintain a high level of customer satisfaction.

Essential Duties and Responsibilities

• Provide customer and technical support of LogiSYS software.
• Responds to clients following problem identification; researching possible “fixes”; and guiding clients through corrective steps in advanced functions of the application.
• Improves client references by writing and maintaining documentation.
• Demonstrate attention to customer needs and technical quality improvements.
• Maintain composure when responding to clients.
• Escalate complex issues to the lead or manager when necessary.
• Provide a strong desire to learn and stay on top of technology changes and how they affect our products and processes.
• May require occasional travel. May require on call responsibilities (evenings/weekends).

Essential Skills and Abilities

• Working knowledge of Windows technical skills: Install, troubleshoot, configure, etc.
• Attention to detail and problem solving abilities.
• Ability to learn new things quickly.
• Excellent written and verbal communication skills, including ability to effectively communicate with internal and external customers.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

Education and/or Work Experience Requirements

• Training, computer software technical support, and/or customer service experience.
• High school diploma or GED required
• Two years of experience in training, support, and/or customer service or two years post-secondary education.

PLEASE NOTE:  This position will receive extensive training and instruction.

SUMMARY & OBJECTIVE
The person in this position leads a team responsible for analyzing, defining and proposing software problem fixes, search for results regarding performance, reliability, bugs and any other failures. This person records details metrics and monitors them to track the progress and outcomes of the testing process and test team, which is communicated verbally or in writing to management. Testing Manager may help develop training and specification documentation. This person works with Operations and Engineering management to define and improve processes and products.

ROLES & RESPONSIBILITIES

•   Lead, manage, develop test teams.
•   Specify, design, implement, automated test framework to achieve higher test throughput with increased accessibility and test execution flexibility.
•   Conducting system diagnostic analysis and troubleshooting to identify areas for continuous improvements and resolve complex software issues.
•   Coach,  mentor, and guide members of  growing testing team.
•   Research, develop and/or recommend tools to assist testers in test creation, execution and reporting.
•   Advocate for test priorities and sprint planning.
•   Design, maintain and execute manual and automated test cases for functional, API and end-to-end tests.
•   Design and execute complex troubleshooting and debugging tasks.
•   Report and track defects in the JIRA tracking system
•   Collaborate with project managers, software designers, developers, and customers to define and develop use cases, testing scenarios to assure adequate coverage based on software requirements
•   Develop test plans, test cases and testing scripts, for manual and automated testing, maintain testing records, document and report discovered problems
•   Conduct analysis of performance testing results, evaluate the application performance and system capacity, and compile performance test reports
•   Define the scope of testing within the context of each release / delivery.

•   Deploy, manage, and develop scope, plans, resource allocation for testing to meet the organization and clients’ needs.
•   Apply appropriate test measurements and metrics in the product and the TestingTeams.
•   Plan, deploy, and manage the testing effort for any given engagement.
•   Work with various service centers like Engineering, Operations, Sales, Support and Account managers.
•   Provide regular status reports on all projects.

SKILLS & ABILITIES

•   Demonstrate general database design and database concepts knowledge
•   Able to handle projects of varied sizes. These projects can range in scope from few weeks to 6 months or more.
•   Configure and maintain production-like test environments.
•   Advance knowledge of software testing practices and proven ability to handle multiple projects simultaneously to successful completion.

EDUCATION & EXPERIENCE
•   Degree in Computer Science or relevant certification is required.
•   Bachelor’s degree preferred.
•   3-5 years’ experience in a software Quality Engineering and Testing capacity.
•   Experience in software development methodologies and structured approaches to system development,
•   Extensive software test and troubleshooting experience and demonstrated effectiveanalytical and problem solving skills.
•   Experience with Selenium and WebDriver.
•   Excellent problem-solving, analytical and presentation skills .
•   Willing and able to learn functions, operation, interoperability of complex software solution.
•   Leadership experience, including communicating and defining team’s objectives, milestones as well as eliminating any productivity barriers.
•   Excellent written and verbal communication with team members, clients and project stakeholders.
•   Self-starter with good time management skills and attention to detail.
•   Familiarity with all phases of the software life cycle
•   Ability to quickly and effectively build trusting relationships with culturally diverse people, engaging a collaborative work style Effective interpersonal, verbal and written communication and presentation skills .
•   Team-oriented leadership experience.

•   Proven ability to work independently and drive results.
•   Demonstrating sound judgment and supporting decisive actions from both business and technology perspective.
 

SUMMARY AND OBJECTIVE:

Technical Writers are responsible for collaborating with LogiSYS teams to obtain in-depth software product understanding to produce supporting software documentation. High-quality documentation supports existing information architecture for clients as well as to meet LogiSYS operational requirements. Job expectations include becoming a subject matter expert on LogiSYS software, content analysis, design and production of user-friendly interface text and tutorials, and other various documentation projects within assigned deadlines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The purpose of this position is to develop written guidance in the form of user manuals, tutorials, and training guides that gives direction to our clients on the usage of our software.

• Must be technical minded and have experience with both PC hardware and software (install, troubleshoot, maintain),familiarity with text files, XML.
• Improves client references by writing and maintaining documentation.
• Demonstrate attention to customer needs and technical quality improvements.
• Write easy-to-understand user interface text and tutorials that will facilitate end-user practical application.
• Proactively research and review all upcoming LogiSYS release notes, incorporating changes in order to update user manuals and tutorials. Track changes in MS Excel™ spreadsheets and JIRA.
• Complete document production within agreed upon deadlines.

EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS

• Excellent computer proficiency, including general software (MS Office – Word, Excel and Outlook), and Windows installation/maintenance/troubleshooting.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Proven ability to grasp complex technical concepts and make them easily understandable in text and pictures.
• Technical writing experience related to software documentation.
• Intermediate proficiency in Microsoft Excel™, FrameMaker™ (preferred), InDesign™, PageMaker™, MS Word™.
• Associate degree in English, Journalism, or a related field is required.
• Bachelor degree in English, Journalism, or a related field is preferred.