POSITION SUMMARY:  Contacts customers to determine level of satisfaction with service provided. Maintains goodwill between the dealership  and all customers;  follows up on sales and delivery of vehicles,  service and customer  satisfaction  with the process;  ensures that  all repair  and promised  work was completed  for customers  in a timely  and  satisfactory manner,  maintains  accurate records  of customer's  contacted,  and their responses; coordinates follow-up programs for service and sales; works with sales staff to ensure that customer contacts are made in a timely manner; update files for consistency and tracking; works with sales and service managers to resolve customer complaints; maintains up-to-date  records  for manufacturer  and dealer audits.

ESSENTIAL JOB FUNCTIONS:

1. Calls or receives calls from customers to obtain answers to a series of pre-determined questions.
2. Maintains accurate records of customer's contact and their responses.
3. Coordinates all follow-up programs for service.
4. Works with service management to be certain customer contacts are made in a timely manner and updates files for consistency and tracking.
5. Works with management to resolve customer complaints.
6. Maintains up-to-date records for manufacturer and dealer audits.

ESSENTIAL JOB REQUIREMENTS:

1. Clearly communicates by telephone and simultaneously record information, being given during the conversation process, accurately and legibly.
2. English reading and math skills sufficient to read all technical related documents, Material Safety Data Sheets, insurance, and manufacture's information. (Approximately the 10th grade level.
3. Daily attendance which is both consistent, regular and timely as determined by the weekly schedule.
4. Works with more than once person and/or task simultaneously, maintaining a cordial and friendly manner at all times without internalizing frustration anger or pressure.
5. Uses personal computer to prepare documents and reports as required.
6. Works on several assignments simultaneously with accurate results.
7. Reads and accurately records or copy up to "18" alphanumeric series, dollar figures, words, and/or description.
8. Accurately compares numbers, digits, and/or monetary amounts.
9. Takes direction on future assignments/tasks and follows through in a timely and accurate manner.
10. Works on a personal computer with VDT for extended periods of time, utilizing a variety of programs and systems.
11. Accurately works in an enclosed area with moderate but consistent amount of background noise and interruption.
12. Utilizes a telephone to simultaneously record information being given during the conversation process; prepares documents and reports as required on a regular and consistent basis.
13. Ability to maintain good employee relations by acting courteously and amicably towards other co-workers.

Apply online @ jimclickjobs.com

-OR-

Come in to apply! 

Email Your Resume or Apply today at 780 W. Competition Road, Tucson, Arizona 85705.  

Equal Opportunity Employer

M/F/D/V

EXPRESS SERVICE AUTOMOTIVE TECH (TUCSON, AZ)

Performs assigned vehicle maintenance in a safe manner consistent with Federal, State, Manufacturer and Company safety guidelines. Automotive experience either from a High School program or a technical school preferred.

Responsibilities (include but are not limited to):

•Perform all lubrication services (changing oil transmission fluids and filters) in a safe manner.

•Perform thorough check of customer’s car (i.e. check additional fluid levels, battery, lights, tire pressure) referring all needed repairs and preventive maintenance to the Service Advisor.

•Operates and maintains all lubrication equipment.

•Ensure that the customer’s car is kept clean.

•Maintain an organized and neat shop area. 

•Comply with all company safety policies and procedures.

•Make certain all equipment is in proper working order, especially the lifts.

•Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Requirements (include but are not limited to):

•Oil changing and quick lube experience a plus but not required.

•General knowledge of vehicle mechanical operations.

•A high level of energy and strong motivation to learn and succeed.

•High school diploma or equivalent.

•Valid Arizona driver license and a good driving record.

This is a full-time, hourly position. We offer competitive pay and a comprehensive benefits package.

Apply online @ jimclickjobs.com

Applications accepted Monday through Friday from 8AM to 3PM at Jim Click Automotive; 780 W Competition Dr.

Equal Opportunity Employer. M/F/D/V

(Located Behind Automall Drive)

We are looking for both experienced and entry level detailers. This position is full time and is a paid by flag hours. It requires working outside in a non air-conditioned environment.

Competitive Compensation!

Must have a valid Arizona Driver's License.

POSITION SUMMARY:
Cleans and refurbishes new and used vehicles. Washes exterior of vehicles with cleaning solutions and water, using cloths, brushes and spraying equipment; cleans all interior fabric, vinyl and leather surfaces using vacuum equipment, cleaning agents, brushes, mechanized cleaning equipment and hand tools; applies waxes and protectants to exterior surfaces and utilizes mechanized and hand application processes; uses a variety of cleaners, polishes, preservation agents throughout the vehicle to obtain highest quality/"new vehicle" look; uses limited paint, dyes and reconditioning chemicals to interior and exterior of vehicle; obeys all state and federal OSHA regulations and understand and complies with Material Safety Data Sheets (MSDS) requirements; adheres to all company policies, procedures and ethical standards, and established industry guidelines; operates standard and automatic transmission vehicles.

ESSENTIAL JOB FUNCTIONS:

• Washes exterior of vehicles with cleaning solutions and water using cloths, brushes and spraying equipment.
• Cleans all interior fabric, vinyl and leather surfaces using vacuum equipment, cleaning agents, brushes, mechanized cleaning equipment and hand tools.
• Applies wax and protectants to exterior surfaces, utilizing mechanized and hand application processes.
• Utilizes variety of cleaners, polishers, preservation agents throughout vehicles to obtain highest quality/ "new vehicle" look.
• Obeys all state and federal OSHA regulations, understand and complies with Material Safety Data Sheets requirements.
• Regularly and consistently adheres to all Company policies, procedures and ethical standards and established industry guidelines.
  
  Important Note:
  We offer a competitive benefit package including: 401K Plan; medical insurance; paid vacation days and more. The Jim Click and Holmes Tuttle Automotive Team is an Equal Opportunity Employer. M/F/D/V
• Apply online @ jimclickjobs.com
  
  Applications are available in person only at 780 W. Competition Road, Tucson AZ 85705. Available application hours are Monday through Friday from 8am until 3pm.

Immediate Opening for Experienced Heavy Line Automotive Technician - Jim Click Ford Green Valley.

• Experienced Automotive Technicians
• Manufacturer Certifications and ASE Certifications required
• Clean, Modern Facilities
• Professional, Positive, Respectful Team Working Environment
• Customer Oriented
• Yearly Master Technician Bonuses
• Sign on and/or reLocation bonus based on experience
• We Promote from Within
• 401 K Plan
• Medical Insurance
• Up to 3 Weeks Paid Vacation
• College Tuition Assistance for Children of Employees
• Professional and Respectful Work Environment
• Clean and Modern Facilities
• Customer Service Oriented Organization
• Excellent Training Program
• Ongoing Training
  POSITION SUMMARY:
  
  Performs vehicle repairs; oversees the work of apprentice technicians as assigned; recommends needed and necessary service and repairs; maintains an honest relationship with satisfied and dissatisfied customers; follows and adheres to the Company's Code of Ethical Behavior and Dealings. Performs assigned work in a safe manner that is consistent with both federal, state, and manufacturer and Company safety guides; advises management of any damaged or unsafe equipment or tools; safely drives vehicles on pre-established evaluation routes; physically inspects vehicles and identify any defects, flaws, blemishes or damage, either on the exterior or interior; obeys all state, federal and DMV laws and regulations. Utilizes PPE and all safety devices.
  ESSENTIAL JOB FUNCTIONS:
  
  1. Performs assigned work with speed, accuracy and quality in accordance with factory and dealership standards.
  2. Maintains consistent level of competence on vehicle repairs and maintenance.
  3. Completes all assigned work in a safe manner consistent with both federal, state, manufacturer and . Company safety guides.
  4. Advises management on any damaged or unsafe equipment or tools.
  5. Safely drives vehicles on pre-established demonstration route.
  6. Physically inspects vehicles and identifies any defects, flaws, blemishes and damage either on the exterior or interior.
  7. Obeys all state, federal and Department of Motor Vehicles laws and regulations, adheres to all Company policies, procedures and ethical standards and established industry guidelines.
  
  ESSENTIAL JOB REQUIREMENTS:
  
  1. Verbal communication ability, to clearly communicate in person and by telephone with co-workers and customers regarding the service requirements of the vehicle.
  2. Daily attendance that is consistent, regular and timely.
  3. English reading and math skills sufficient to read all contracts and manufacturer's information (approximately 10th grade level)
  4. Extensive (up to 6 consecutive hours) standing, climbing, walking and fast walking (approximately a combined 4 miles daily) on cement, usual parking lot surfaces, tile, lino and other interior and exterior flooring surfaces.
  5. Repeated, regular and extended bending, twisting, sliding, pushing, pulling, stooping, stretching and reaching.
  6. Mentally recalls, tracks and accurately recounts work in progress; the ability to accurately apply pertinent repair information.
  7. Completes required forms, documents and reports as needed.
  8. Extensive out-of-doors work during daytime and nighttime hours in a variety of weather conditions and temperatures.
  9. Cooperative and courteous manner with customers, co-workers and management personnel.
  10. Valid driver's license and insurability by employer's carrier.
  11. Accurately compares, reads and records identification numbers up to 18" alphanumeric series (i.e., Vehicle Identification Number, part numbers).
  
  Important Note:
  We offer a competitive benefit package including: 401K Plan; medical insurance; paid vacation days and more. The Jim Click and Holmes Tuttle Automotive Team is an Equal Opportunity Employer. M/F/D/V

Immediate Opening for Experienced Automotive Technicians 
 

• Experienced Automotive Technicians
• Manufacturer Certifications and ASE Certifications required
• Clean, Modern Facilities
• Professional, Positive, Respectful Team Working Environment
• Customer Oriented
• Yearly Master Technician Bonuses
• Sign on and/or reLocation bonus based on experience
• We Promote from Within
• 401 K Plan
• Medical Insurance
• Up to 3 Weeks Paid Vacation
• College Tuition Assistance for Children of Employees
• Professional and Respectful Work Environment
• Clean and Modern Facilities
• Customer Service Oriented Organization
• Excellent Training Program
• Ongoing Training
  POSITION SUMMARY:
  
  Performs vehicle repairs; oversees the work of apprentice technicians as assigned; recommends needed and necessary service and repairs; maintains an honest relationship with satisfied and dissatisfied customers; follows and adheres to the Company's Code of Ethical Behavior and Dealings. Performs assigned work in a safe manner that is consistent with both federal, state, and manufacturer and Company safety guides; advises management of any damaged or unsafe equipment or tools; safely drives vehicles on pre-established evaluation routes; physically inspects vehicles and identify any defects, flaws, blemishes or damage, either on the exterior or interior; obeys all state, federal and DMV laws and regulations. Utilizes PPE and all safety devices.
  ESSENTIAL JOB FUNCTIONS:
  
  1. Performs assigned work with speed, accuracy and quality in accordance with factory and dealership standards.
  2. Maintains consistent level of competence on vehicle repairs and maintenance.
  3. Completes all assigned work in a safe manner consistent with both federal, state, manufacturer and . Company safety guides.
  4. Advises management on any damaged or unsafe equipment or tools.
  5. Safely drives vehicles on pre-established demonstration route.
  6. Physically inspects vehicles and identifies any defects, flaws, blemishes and damage either on the exterior or interior.
  7. Obeys all state, federal and Department of Motor Vehicles laws and regulations, adheres to all Company policies, procedures and ethical standards and established industry guidelines.
  
  ESSENTIAL JOB REQUIREMENTS:
  
  1. Verbal communication ability, to clearly communicate in person and by telephone with co-workers and customers regarding the service requirements of the vehicle.
  2. Daily attendance that is consistent, regular and timely.
  3. English reading and math skills sufficient to read all contracts and manufacturer's information (approximately 10th grade level)
  4. Extensive (up to 6 consecutive hours) standing, climbing, walking and fast walking (approximately a combined 4 miles daily) on cement, usual parking lot surfaces, tile, lino and other interior and exterior flooring surfaces.
  5. Repeated, regular and extended bending, twisting, sliding, pushing, pulling, stooping, stretching and reaching.
  6. Mentally recalls, tracks and accurately recounts work in progress; the ability to accurately apply pertinent repair information.
  7. Completes required forms, documents and reports as needed.
  8. Extensive out-of-doors work during daytime and nighttime hours in a variety of weather conditions and temperatures.
  9. Cooperative and courteous manner with customers, co-workers and management personnel.
  10. Valid driver's license and insurability by employer's carrier.
  11. Accurately compares, reads and records identification numbers up to 18" alphanumeric series (i.e., Vehicle Identification Number, part numbers).
  
  Important Note:
  We offer a competitive benefit package including: 401K Plan; medical insurance; paid vacation days and more. The Jim Click and Holmes Tuttle Automotive Team is an Equal Opportunity Employer. M/F/D/V

POSITION SUMMARY: Receives and ships vehicle parts daily, completes accurate paper work daily an stocks new and returned parts daily.  Insures that the detail work of the Parts Department is carried out to the Parts Manager's satisfaction; receives parts to be returned for credit or to be exchanged for technician; cleans and packages for shipment all parts being returned; prepares necessary paperwork and ships to designated consignee; keeps all bins, aisles and storage areas clean, neat and clearly labeled; notifies management of inventory, supply and staffing needs as they occur; answers telephones to respond to inquiries.

Spanish speaking a plus.


ESSENTIAL JOB FUNCTIONS:
1. Completes all paperwork accurately and in a readable manner either utilizing computer equipment or manually depending on the work required.
2. Accurately compares part, numbers and part names to printed invoices and order forms.
3. Counts, weighs and measures parts.
4. Answers telephone and respond to inquiries.
5. Maintains shipping and receiving logs on a computer terminal and completes departmental paperwork from them.
6. Effectively and accurately completes return or delivery paperwork.
7. Determines best method of shipping calculates shipping charges, packages material being shipped and constructs shipping containers for parts to send to correct consignee.
8. Reads basic maps, follows written directions to off-site locations.


ESSENTIAL JOB REQUIREMENTS:
1. Math and English reading skills sufficient to perform job duties (approximately at 1Oth grade general education level).
2. Valid driver's license.
3. Repeatedly moves up to 50 pounds from ground level. To chest height, carries 30 feet and places on shelf or counter.
4. Regular, timely and daily attendance; arrive at work by 7:00 a.m. or as scheduled.
5. Uses personal computer and VDT, accurately and in a timely manner, utilizing a variety of programs and systems.
6. Experienced with dealership in-house computer system and factory communication system.
7. Compares and reads IID numbers up to "18" alphanumeric series accurately (i.e. VIN numbers, part numbers and driver's license numbers) from a printed and VDT format.
8. Records order information (taken by phone or in person) accurately.
9. Works in BOTH indoor and outdoor environments in a variety of weather conditions.
10. Moves parts aisles.
11. Consistently works in dusty environment with constant noise and distractions.
12. Works with more than one person and/or task simultaneously, maintaining a cordial and friendly manner at all times without internalizing frustration, anger or pressure.
13. The ability to maintain good employee relations by acting courteously and amicably towards other co-workers.

Important Note:
Applications taken Monday through Friday from 8AM to 3PM. Jim Click Automotive; 780 W Competition Dr.
We offer a competitive benefit package including: 401K Plan; medical insurance; paid vacation days and more.  The Jim Click and Holmes Tuttle Automotive Team is an Equal Opportunity Employer. M/F/D/V

POSITION SUMMARY:
Maintains a smooth flow of incoming and outgoing deliveries. Collects accurate amounts of money from C.O.D. deliveries. Loads parts into vehicle for deliveries. Drives various kinds of vehicles to make deliveries. Monday - Friday with rotation every 3rd weekend.

ESSENTIAL JOB FUNCTIONS:
1. Completes all paperwork accurately and in a readable manner either utilizing computer equipment or manually depending on the work required. Enters retrieves and locates data on computer system.
2. Accurately compares part numbers and part names to printed invoices and order forms. Compares and checks all invoices for accuracy on all sales.
3. Solicits customers for parts and accessories sales using phone and personal contacts.
4. Answers telephone and respond to inquiries.
S. Makes decisions on best method for maintaining neatness and order in inventory area.
6. Reads basic maps, follows written directions to off-site locations; schedules deliveries and pick-ups in a timely and cost effective manner.
7. Calls in from each stop made adjusting schedule as needed.
8. Insures money received is correct; ability to perform in a safe and secure manner.

ESSENTIAL JOB REQUIREMENTS:
1. Valid Arizona driver's license and 5 years of driving experience to drive a company vehicle.
2. Math and English reading skills sufficient to perform job duties (approximately at 10th grade general education level).
3. Compares and reads part ID numbers up to "18" series accurately (i.e. VIN numbers and driver's license numbers) from a printed, written and VDT format.
4. Regularly and repeatedly moves a minimum of 50 pounds from ground level to chest height, carries 30 feet and places on shelf or counter.
5. Regular, timely and daily attendance; arrives at work by 7:00 a.m. or as scheduled.
6. Uses personal computer and VDT, accurately and in timely manner, utilizing a variety of programs and systems.
7. Experienced with dealership in-house computer system and factory communication system.
8. Compares and reads ID numbers up to "18" series accurately (i.e., VIN numbers and driver's license numbers) from a printed and VDT format.
9. Arrives at work as scheduled.
10. Accurately records order information (taken by phone or in person).
11. Reads a map, determines quickest and safest routes to travel.
12. Works cooperatively and courteously with a diverse population of co-workers. Clearly and effectively communicates with diverse work group; handles frustration, anger and pressure without internalizing.
13. Receives directions regarding assignments and then follows through on assignments in an accurate and timely manner.
14. Extensive out-of-doors work during daytime and nighttime hours in a variety of weather conditions, noise levels and temperatures.
15. Ability to maintain good employee relations by acting courteously and amicably towards other co-workers.

Important Note:
We offer a competitive benefit package including: 401K Plan; medical insurance; paid vacation days and more.  The Jim Click and Holmes Tuttle Automotive Team is an Equal Opportunity Employer. M/F/D/V

Applications are available in person only at 780 W. Competition Road, Tucson AZ  85705. Available application hours are Monday through Friday from 8am until 3pm. 

POSITION SUMMARY: Manually organizes, prepares, records, follows-up and reconciles all warranty
claims.

ESSENTIAL JOB FUNCTIONS:

1. Insures that all warranty repairs and other work is performed accurately and within the established time
frame to comply with manufacturer requirements and dealership standards.
2. Advises management regularly of any claims which are unusual, aging or require intervention.
3. Verifies accuracy of claim and criteria required by factory or distributor.
4. Insures credits and all claims information is posted accurately and in a timely manner.

Must have a valdi Arizna Drivers License
 

We offer competitive pay and a comprehensive benefits package. Applications taken Monday through Friday from 8AM to 3PM. Jim Click Automotive, 780 W Competition Dr. in the Auto Mall.

Apply online at jimclickjobs.com

Equal Opportunity Employer. M/F/D/V