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Strategic Account manager - Spectrum Enterprise
At a glance:
- Are you a client-focused sales account manager familiar with the networking needs of large enterprise companies?
- Can you commit to a consultative sales position developing enterprise accounts while acquiring new ones?
- Do you desire a competitive salary with an uncapped sales commission and a focus on professional development?
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve greater business success by providing solutions designed to meet their evolving needs. The broad Spectrum portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. For more information visit enterprise.spectrum.com.
As a motivated Strategic Account Manager, you continually focus on exceeding client expectations. You have strong persuasive abilities that cater to the complex technology and communications needs of large companies. You are dedicated to proactively managing and simplifying client operations in order to ensure long-term retention. You possess a keen ability for continuously evaluating a client’s networking capabilities and recommending technologies for improvement. You excel at traveling extensively to retain business accounts within a specified footprint. You report directly to Strategic Sales Management for goals, guidance and assistance.
- Competitive Salary with Sales Incentives
- Health, Vision and Dental Insurance
- 100% Company Match 401(k) up to 6%
- Company Funded Retirement Accumulation Plan for an additional 3%
- Education Assistance
- Pretax Child Care Spending Account
- Paid Holidays, Vacation Days, Personal Days and Sick Days
- Employee Discount on Spectrum Services Where Available
What you will do:
- Be an effective member of the sales team by achieving or exceeding monthly sales and revenue goals.
- Advocate for clients and their fast-growing business by developing tailored product solutions highlighting product benefits.
- Foster long-term client relationships through face-to-face meetings while being mindful of renewal opportunities, new services and upsell potential.
- Elicit new revenue streams by creating and presenting client product proposals that align with their needs.
- Maintain an accurate client database to ensure accurate sales activity reports.
- Conduct tactful and mutually beneficial contract negotiations and conversations with C-Level executives and key decision-makers.
- Ensure state and federal compliances by establishing data control procedures and working with regulatory agencies.
- Uphold quality service and encourage long-term retention through coordinated efforts with Account Executive, Sales Support, Sales Engineering and Marketing teams.
- Simplify the account collection process by assisting with fund acquisitions.
- Develop key sales techniques and skills by attending training sessions and meetings.
- Perform additional duties related to this position as assigned.
Required keys for success:
- Five or more years of experience with strategic sales or account management with a proven sales record meeting a $3,000 monthly goal
- Deadline-driven with the ability to multi-task and manage change with shifting priorities
- Proven ability to learn quickly and apply that knowledge within a team environment
- Ability to conduct consultative analysis and quickly provide recommendations
- Accomplished at identifying and cultivating market opportunities
- Familiarity with Salesforce, ICOMS/CSG or other billing systems
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Visio
- Valid driver’s license, safe driving record and availability to travel often
- Fluent in written and spoken English
How you will stand out from the crowd:
- Three or more years of strategic account sales or account management experience
- Three or more years of experience with advanced voice and data networking experience
- Positive attitude and a strong self-motivator
- Analytical mindset and excellent interpersonal communication skills
- History of identifying and cultivating opportunities and working under pressure to achieve goals
- Proven experience in data, voice, cloud, video solution sales or premise-based sales
- Confidently present technical information to high-level clients
- Coachable with a proven ability to work independently
- Familiar with Spectrum Enterprise product suite and culture
- High School Diploma or equivalent (required)
- Bachelor’s Degree in a business-related field (preferred)