Summary Profile: The Clerical Assistant (CA) is a highly organized person committed to helping a company’s office run smoothly. This entry-level position is made for a team player who can step in wherever necessary and knows that every duty is important to OIF’s overall success. The CA helps other office staff in performing a wide variety of administrative duties and program support activities. The CA works with the Administrative Coordinator and Case Worker in coordination and completion of various community projects and/or events.

Specific Responsibilities:
• Performs research and analysis on specific issues related to DHS licensing requirements.
• Independently prepares reports on analysis when requested by CEO.
• Ensures that operations are in compliance with the State of Minnesota Department of Health & Human Services policy provisions and standards.
• Works with Administrative Coordinator on various clerical tasks.
• Organize, prepare, and facilitate annual training for all staff.
• Learn duties and responsibilities of Case Worker resident intake process.
• Assist Case Worker with responsibilities to cover as needed.

Qualifications and Education Requirements
• Must be dependable, responsible, honest, and experienced.
• Higher education such as college credits or a degree is preferred with some clerical training.
• Previous experience in an office setting, with good written and verbal communication skills.
• Highly organized and detail-oriented with the ability to work independently.
• Able to follow company policies and procedures.
• Must maintain ongoing education provided by OIF or an outside educator.
• Must be First Aid / CPR certified (provided by employer)

Preferred Skills
• Strong communication skills, coordinating skills, and extremely self-motivated.
• Ability to organize resources and establishing priorities.
• Knowledge of office management principles and procedures.
• Skill in the use of database management, word processing, spreadsheet,
and/or presentation software, (i.e. Microsoft Office Suite, including Word, PowerPoint, and Excel)
• Experience using email services, such as AOL and eFax
• Experience with common office equipment, such as modern phone systems, printer/fax/copy machines
• Comfort multitasking and handling multiple requests from different individuals and departments
• Ability to work quickly (when necessary) and in a potentially high-stress environment at times

Agreement with Program Philosophy:
 People who are homeless, use drugs and may live with a mental health issue can successfully keep and maintain their housing.
 Recovery from substance addiction and mental health issues is possible.

Summary Profile: Work with adult men with mental health issues and/or chemical dependency issues. See that medications are dispensed at required times. Make sure that all residents are doing their weekly/daily chores. Qualified candidates must be compassionate, caring, ready to listen, and provide quality advice and instruction when needed. May be asked to lift heavy objects (if needed). Able to control tense situations and have good boundaries.

Specific Responsibilities:
• Completes rounds and logs information in logbook concerning activities noticed.
• Provide regular and quality contact with residents to maintain trust, assist in crisis prevention, and to meet individual personal/spiritual needs.
• Attend and participate in weekly staff meetings.
• See that residents are taking their medications (when on duty).

Qualifications and Education Requirements
• Must be dependable, responsible, honest, and experienced.
• Higher education such as college credits or a degree is preferred.
• Able to work with adult men with mental health issues and/or chemical dependency issues.
• 1+ year experience is preferred but not required.
• Able to follow company policies and procedures.
• Must maintain ongoing education provided by OIF or an outside educator.
• Must be First Aid / CPR certified (provided by employer).

Preferred Skills
• Must be able to control adverse situations.
• Able to work independently, with good skills in teamwork and collaboration.
• Able to be flexible and manage time.
• Able to communicate effectively, positively, and professionally with residents, and others.
• Able to work with individuals from very diverse backgrounds.
• Able to lift heavy objects when appropriate.
• Able to step in and cover resident chores if needed.

Agreement with Program Philosophy: People who are homeless, who use drugs and who may live with a mental health issue can successfully keep and maintain their housing. Recovery from substance addiction and mental health issues is possible.