Part Time Flexible Work, Interviewing Now

We are rapidly filling our part time positions. Positions are in customer sales/service – work with people one on one in a low pressure environment. Flexible schedules around classes and other commitments. Looking to fill positions right away, so don’t delay!

Vector Marketing is currently interviewing for seasonal, part time, and full time positions. Basic responsibilities include meeting with customers one on one, explaining our American made CUTCO products, and writing up any orders. There is no experience needed because we provide all of the training and tools for success.

This entry level position is a good fit for people who are looking to make some extra income in the upcoming year. Great for a student looking for work on their holiday break or part time around classes. It doesn’t matter if you have a Bachelor’s Degree, an Associate’s Degree, or no degree at all - we can train you to do well with us.

What we offer:

• Excellent training – our company that has been around for over 35 years has been training people to do well before they get started, even if they don’t have any experience.
• Great starting base pay – not based on sales or results, with opportunities to earn incentives based on performance.
• Flexible work – interview now, start after finals. Schedule around classes and other obligations. Talk to the manager about your ideal schedule.
• Resume experience – build up communication and sales skills that look great on any high school graduate’s resume.
• Opportunity for Advancement – opportunities to move into career positions, even for part timers.

Requirements:

• Enjoys working with people
• At least 18 or a high school graduate
• Conditions apply
• Willing to learn and apply new skills
• Able to interview within the next 7 to 10 days (students can start after finals)

Who can do well here:

People who do well with us have experience in just about every field you can imagine – cashier at Aldi, administrative assistant at a local law firm, server at a food restaurant like Buffalo Wild Wings, worked fast food at Wendys or McDonalds, worked retail at Target, was a barista at Starbucks, worked in an Amazon warehouse, or a receptionist at a doctor’s office.

Even if all your past experience is just a temp job, babysitting, landscaping, internship, work from home, office work, or customer service we can train you to do well with us.

If you think you would be a good fit for our company fill out a quick application (usually takes about a minute or two) and someone will follow up with you about your interview request.

Sales Associates Needed – Apply Today

Vector Marketing is interviewing for entry level sales positions to be filled immediately. Great starting base pay. Flexible schedules – work around classes and other commitments. No experience is needed, all training and tools are provided.

We are currently filling seasonal, part time, and full time positions. Basic responsibilities include meeting with customers one on one, explaining our American made CUTCO products, and writing up any orders. Most of our sales representatives start with no experience, just need to be comfortable working with people.

Benefits:

• Excellent training – our company that has been around for over 35 years has been training people to do well before they get started, even if they don’t have any sales experience.
• Great starting base pay – not based on sales or results, incentives available based on performance.
• Flexible work – interview now, start after finals. Schedule around classes and other obligations. Talk to the manager about your ideal schedule.
• Resume experience – build up communication and sales skills that look great on any high school graduate’s resume.
• Opportunity for Advancement – opportunities to move into career sales positions, even becoming a manger (starting at the entry level position).

Requirements:

• Enjoys working with people
• At least 18 or a high school graduate
• Conditions apply
• Willing to learn and apply new skills
• Able to interview within the next 7 to 10 days (students can start after finals)

Who can do well here:

This entry level sales position is a good fit for people who are looking to make some extra income in the upcoming year. Great for a student looking for work on their holiday break or part time around classes. It doesn’t matter if you have a Bachelor’s Degree, an Associate’s Degree, or no degree at all - we can train you to do well with us.

People who do well with us have experience in just about every field you can imagine – cashier at Aldi, administrative assistant at a local law firm, server at a food restaurant like Buffalo Wild Wings, worked fast food at Wendys or McDonalds, worked retail at Target, was a barista at Starbucks, worked in an Amazon warehouse, or a receptionist at a doctor’s office.

Even if all your past experience is just a temp job, babysitting, landscaping, internship, work from home, office work, or customer service we can train you to do well with us.

If you think you would be a good fit for our company fill out a quick application (usually takes about a minute or two) and someone will follow up with you about your interview request.

JOB TITLE: Technician, IT I, II, III, IV, V

Department: IT Infrastructure Operations                                   

FLSA Status: Non-Exempt            

Division: Information Technology                                               

Location: North Fort Myers, FL           

Position Number: S5N038, S6N040, S7N016, S8N013, S9N007 

Supervisor’s Title: Lead, IT Operations or Lead, IT Security        

Work hours: Varied Shifts

Position Summary:

This position is responsible for providing support in more than one of the IT Services and Support functional areas including Computer Operations, PC Tech support, IT Service Desk and Mobile Device/Telephony Management. Each IT Technician will be assigned a primary role and may actively support other areas within the IT Services and Support Teams. The demands for IT support are dynamic by nature based on personnel availability, operations and project activity. IT Technicians are expected to meet the needs of the organization as the situation dictates and per the direction of their primary and secondary team lead and the Head of IT Infrastructure, Operations and ISO.

PC Technician Responsibilities:

Tier I (Entry Level – 2 Years of Experience):

• Configure and maintain PCs, laptops, and peripheral hardware equipment.
  • Thorough knowledge of PC hardware to include memory, CD-ROMs, floppy disks, hard drives, network cards, modems, monitors, printers, and scanners.
  • Ability to perform hardware upgrades to existing PCs.
  • Ability to perform first level problem determination.
  • Demonstrate dexterity using hand tools necessary for basic maintenance
  • Configure and maintain PC systems and application software.
  • Thorough knowledge of the Microsoft Client operating system.
  • Ability to install and configure PC application software.
  • Thorough knowledge of directory structures.
  • Working Knowledge of anti-virus software.
  • Maintain and observe password security.
• Under direction of the Network Engineer, install and configure PC network hardware and software.
  • Develop a basic knowledge of network architecture.
  • Develop a basic knowledge of telephone-related services and equipment and how they function in a network.
  • Ability to follow technical instructions and maintain Local Area Network (LAN) hardware and software.
  • Help install and maintain the physical cable connections between the network switches and client PCs.
• Provide first level user support for PC- and network-related problems.
  • Answer user inquiries regarding the operation of their PCs. Respond to user requests for PC and LAN problem resolution services.
  • Work with vendors supplying maintenance services to resolve PC and LAN problems. Maintain Issue, Change, and Request service logs using the appropriate software, record all requests for service.
• Knowledge of Internet access and operation.
  • Ability to transfer files and information using Internet programs and tools.
  • Ability to use web sites to facilitate hardware and software maintenance.
  • Assist with managing software and hardware inventories.

Tier II (2 – 4 Years of Experience) and:

• Ability to perform second level problem determination.
• Basic knowledge of Microsoft server operating systems and Citrix Server.
• Senior-level Knowledge of anti-virus software.
• Assists with server and network support as appropriate.
• Can work independently with little supervision.
• Comp TIA A+ Certification

Tier III (4+ Years of Experience) and:

• Responsible for maintaining LCEC specific applications that utilize database synchronization techniques to enable a mobile workforce. Applications utilize SQL Anywhere and SQL Server to replicate data throughout the LCEC wired and wireless network.
• Work with the Lead, IT Security to keep abreast of new desktop hardware and software changes.
• Work with the Lead, IT Security to ensure that desktop operating system and application patches are deployed as required to ensure supportability and security.
• Create, maintain and deploy standard profiles and desktop images

Computer Operations Responsibilities:

Tier I (Entry Level – 2 Years of Experience):

Responsible for the operation of the centralized computer equipment and associated peripherals. While Computer Operators work on an assigned-shift basis, it must be understood that any operator may be asked to work on any other shift if the Lead, Computer Operations deems this to be a necessity in order to maintain a consistent level of productivity and meet established schedules.

• Perform all duties required of the assigned shift operator per the current shift checklist and as directed by the Lead, Computer Operations and IT Leaders. Take necessary action to resolve production issues as directed by IT technical team members.
• Monitor and process on and off-site back-ups per the current back-up schedule
• Monitor and process daily billing jobs and file transfers to ensure successful and timely completion. Notify the appropriate on-call technical or functional team members of any processing issues that impact the normal billing and file transfer schedules.

Tier II (2 – 4 Years of Experience) and:

•  Ability to perform all duties required of all operator shifts.
• Ability to configure back-up jobs, policies and schedules
• Ability to configure daily billing jobs and file transfers to ensure successful and timely operations support in production and test environments.

Tier III (4+ Years of Experience) and:

• Ability to Lead the Computer Operations team as needed.

 IT Service Desk Responsibilities:

Tier I (Entry Level – 2 Years of Experience):

• Provide first-level user support for IT Services and escalate issues as needed.
• Answer user inquiries regarding the operation of their PCs
• Respond to user requests for PC and application issue resolution services.
• Work with vendors supplying maintenance services to resolve PC and application issues.
• Respond to critical support requests on off-hours, if required, on an infrequent basis using the appropriate software, record all requests for service.
• Maintain effective working relationships with personnel in all LCEC departments.
• Maintain good oral and written communications.
• Follow up on requests for information and services in a timely manner.
• Maintain written records and logs as required with the IT department.
• Effectively communicate to others using e-mail and the telephone system.
• Ability to use MS Office to write memos, letters, and create spreadsheets.
• Ability to work with users and explain user-level PC and application technical material.
• Ability to clearly document problem causes and resolutions in writing.

 Tier II (4+ Years of Experience) and:

•  Monitor IT Services and escalate as appropriate to ensure Service Levels are achieved.
• Create reports/queries to assist in the management of IT Services and established IT Metrics.
• Provide new employee orientation sessions to ensure a smooth on-boarding process and adoption of LCEC standards and procedures.

Mobile Device & Telephony Management:

Tier I:

• Manage the deployment and support of VoIP, analog and digital telephones.
• Provide end-user functional training as required and provide user level configuration management for the telephony infrastructure, voice mail and contact center application environments.
• Smart phone and cellular phone support & lifecycle management.
• Mobile broadband card support & lifecycle management.
• Mobile device asset management & reporting.

Qualifications:

Level 1

Required

·        High School Diploma or Equivalent.

·        One tier I skill & competency.

Desired

·        AS/AA degree in related field.

Level 2

Required

·        High School Diploma or Equivalent.

·        One tier II competency or two tier I skills & competencies.

·        Two (2) years of experience.

Desired

·        AS/AA degree in related field.

·        Microsoft Certified Professional (MCP).

Level 3

Required

·        High School Diploma or Equivalent.

·        One tier III competency or a combination of skill and competency tiers whose sum is three (3).

·        Four (4) years of experience.

Desired

·        AS/AA degree in related field.

·        Microsoft Certified Professional (MCP).

·        Comp TIA Network + Certification.

Level 4

Required

·        High School Diploma or Equivalent.

·        A combination of skill and competency tiers whose sum is four (4).

·        Six (6) years of experience.

Desired

·        BS/BA or AS/AA degree in related field.

·        Microsoft Certified Professional (MCP).

·        Comp TIA Network + Certification.

·        Microsoft Certified Solutions Associate (MCSA).

Level 5

Required

·        High School Diploma or Equivalent.

·        A combination of skill and competency tiers whose sum is five (5) or more.

·        Eight (8) years of experience.

Desired

·        BS/BA or AS/AA degree in related field.

·        Microsoft Certified Professional (MCP).

·        Comp TIA Network + Certification.

·        Microsoft Certified Solutions Associate (MCSA).

 Physical Demands and Work Environment:

The physical demands and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

•  Physical Demands: May be required to lift up to 30 pounds, and sit for extended periods of time at a desk/computer terminal. Able to view computer monitor from a reasonable distance.
• Work Environment: Air conditioned office environment, computer room.

Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check and a drug screening.

JOB TITLE:Business Intelligence Developer

Location: North Fort Myers, FL

Work hours: 8am – 5pm, M-F with occasional extra work hours

Lee County Electric Cooperative (LCEC) provides reliable, cost-competitive electricity to more than 210,000 customers throughout a five county service territory located in Southwest Florida. We employ approximately 400 skilled employees and are one of more than 750 electric distribution cooperatives located throughout the United States.  LCEC has been recognized locally and statewide as an industry leader and continually receives acknowledgment for the work that our employees do in the community along with other civic, environmental and professional honors. 

We are searching for a Business Intelligence Developer to join our Information Technology team located at the LCEC main campus in North Fort Myers, Florida. 

Position Summary:

The Business Intelligence Developer is an integral member of the Business Intelligence team and will play a critical role across the full project lifecycle of BI projects at LCEC. This position is responsible for designing and creating ETL interfaces to and from data warehouse, pre and post processing tasks, providing second level technical support for all ETL interfaces, database programming, performing data analysis, developing forecasting models and reports using the LCEC Enterprise Reporting and Analysis Tools. The BI Developer is also responsible for patching, upgrading ETL and reporting tools, creating custom programs in Java (or other languages) as well as creating custom reports using Crystal Reports, Oracle Business Intelligence (OBI) and BI Publisher.

Team Member Responsibilities:

• Analyze customer needs and work with the team to deliver enterprise software solutions to the Cooperative
• Code extract and summarization routines
• Code, test and implement complex programs; develop appropriate programs and system documentation in accordance with established IT standards.
• Support and troubleshoot production systems as required, optimizing performance, resolving production problems and providing timely follow-up no problem reports.
• Work with Data Architect on physical model designs for star schemas
• Foster and maintain good relationships with customers and IT colleagues and meet or exceed customer service expectations
• Develop restructure process routines; create index and view scripts

Required Qualifications:

• B.S. in Computer Science, Software Engineering or related field of study (Appropriate combination of education and hands on work experience within BI Development will also be considered)

• Proficient knowledge and understanding of structured analysis and technical design techniques

• Knowledge of database management and file access methods in addition to online analytical processing.

• Working knowledge of at least one RDBMS (e.g. Oracle, Sysbase) SQL Serve

• Understand normalized and star-schema (dimensional) physical models and logical modeling concepts.

• Experience with all facets of the systems lifecycle including requirements, design, development, testing and implementation

• Strong analytical and problem solving skills

• Excellent team-oriented interpersonal and communication skills

• Effectively adapt to and apply rapidly changing technology to business needs

• Establish and maintain a high level of customer trust and confidence in the DW/BI’s team’s knowledge of and concern for the customers’ business needs

• Ability to learn and motivated by professional curiosity

• Minimum 2 years’ experience in any of the following:

1. Designing, developing, supporting and maintaining enterprise level business intelligence applications
2. Developing ETL jobs using Oracle Data Integrator (ODI)
3. Performing OBIEE Server Maintenance to include catalog and role based security
4. Performing Oracle database development using PL/SQL and SQL
5. Creating SAP Crystal or BI Publisher

Desired Qualifications:

• Additional experience in any of the following: 
  1. Developing Java based applications on WebLogic for BI
  2. Developing and implementing projects for Big Data
  3. Installing, configuring and implementing OBIEE
  4. Creating formatted Technical and User Guides
  5. Supporting financial, utilities and accounting systems

Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check and a drug screening.

JOB TITLE: Customer Service Representative

Department: Customer Care Operation                                     

Position Number: S4N039

Division: Administration                                                           

FLSA Status:  Non-Exempt

Supervisor’s Title: Supervisor, Customer Care Center               

Location:  North Fort Myers, FL

Work hours: Varied Shifts

Employment Status: Full Time

Position Summary: This position is responsible for communication (calls or in person) with the customer regarding initiating and processing service orders, responding to billing inquiries, cashiering, and promoting LCEC’s products and services. This position is required to work irregular hours, be on the on-call list, and respond to and assist with emergency restoration work needs.  Position may be required to perform temporary assignments in other areas. Customer calls are monitored for quality assurance.

Position Responsibilities:

• Respond to customer inquiries by phone, e-mail, or in person. Maintain an acceptable login and call-answered volume to achieve predetermined goals and objectives. Provide service to customers according to Customer Performance Relation Guidelines and by following existing goals & objectives.  No more than two documented justifiable complaints from internal or external customers within a rolling 12-month period.

• Perform required actions to process service requests using established procedures and ensure that service requests are initiated, completed, and all billing and information systems are maintained. Assist with training and work as a team player both within the work group and with other departments.

• Manage administrative processes for all areas, including but not limited to, customer letters and faxes, address changes, customer files, automated bill payment forms, customer survey follow ups, payment reconciliation, cash only / incomplete check research and action, returned mail, scheduling vault / safe combination changes, coordinate repair and maintenance of office equipment, and coordinating IT requests as needed. This responsibility includes compiling information, researching history, and taking appropriate action to resolve each situation.

• Resolve and document all revenue recovery situations. Negotiate payment arrangements and provide financial counseling to ensure bills/outstanding debts are current.

• Perform cashiering functions as needed with no more than three documented overages or shortages within a rolling 12-month period. Adhere to Daily Cash Collection and Financial Transaction policy.

• Respond to emergency work requirements and assist with the coordination of restoring electric service to our customers. Required to be on-call two weeks during the year and must respond 100 percent of the time. Must be on either the Primary or Secondary call out list when not on call. Must respond 90% of time when on the primary list and not on call. Required to stay after normal scheduled hours if an outage is in progress. No more than two documented unjustifiable instances where requirements to stay were not met.

• Maintain effective working relationships with employees and customers at all levels within LCEC. Ensure smooth operations, productive communications, and effective understanding during all interpersonal contacts. Provide current and accurate information to all requesters courteously and in a timely manner.

Required Qualifications:

• High school diploma or the equivalent with courses in Business Math, Business English, Communications, Human Relations, and Computer Science.
• Two (2) years’ general office experience including but not limited to: Responding to customers on the phone or in-person, via e-mails or chat, Accounting, and Cashiering.
• Position may require bilingual abilities in English and another language that is prevalent among our customers such as Spanish or German. Depending on staffing needs, applicants may be given the opportunity to complete a language course within a specified timeframe after being hired.
• Applicants must take the Florida Ready to Work assessments and earn the following scores:

• Score of 4 in Locating Information
• Score of 4 in Reading for Information
• Score of 3 in Applied Mathematics

Desired Qualifications:

• Four (4) years’ experience in Customer Information Services which included use of a computerized billing and information system.
• Four (4) years’ experience working with the collection of past-due accounts and providing financial counseling.
• Four (4) years’ experience as a Customer Information Services Representative in a utility environment working with all phases of electric service and billing information by phone or in person.

Physical Demands and Work Environment:  The physical demands and work environment characteristics described here must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Physical Demands: Job requires sitting for extended periods of time at a desk/computer terminal.
• Work Environment: Air-conditioned office environment.

Please note that at the time a candidate is made a job offer, the candidate will be subject to a background check and a drug screening.