Jobs listed in the entire New River Valley

Southwest Key Customer Service Remote Job Position

We are relentless in our pursuit of excellence. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.

Responsibilities:
A customer service representative's primary duties include: answering customer inquiries, resolving complaints, providing information about products and services, processing orders, handling returns and exchanges, maintaining customer records, and ensuring overall customer satisfaction by effectively communicating and troubleshooting issues through various channels like phone, email, or chat.

Skills required for customer service:
Excellent communication skills
Active listening skills
Problem-solving abilities
Empathy and patience
Product knowledge
Computer proficiency
Ability to handle stress and difficult situations

Qualifications:
Ability to work independently while meeting deadlines
High school diploma or equivalent.

Benefit:
Compensation And Benefits
Competitive salary commensurate with experience
Health and wellness benefits
Paid time off and holiday entitlements
Flexible working hours and remote work options.

Full Time, Part Time
Immediately
37.15 Hour
1041 S Mission St, Mount Pleasant, MI 48858, Blacksburg, VA 24060
2/28/25

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