Job Search is Poughkeepsie in New Haven, CT

Overview

Hudson Valley Credit Union is currently recruiting for a Commercial Workout Manager. The primary function of this role is to manage and optimize HVCU’s commercial lending portfolio by developing, recommending, and implementing effective workout strategies for commercial loans and mortgages. This includes monitoring accounts to ensure timely debt repayment or strategic asset liquidation, with the goal of minimizing loss and maximizing recovery. The position involves thorough analysis of loan accounts to determine optimal resolutions while maintaining strict compliance with federal and state regulations as well as HVCU policies. Additional duties include conducting site visits, participating in member meetings, and providing ongoing support to the Director of Member Debt Solutions and the Chief Credit Officer.

Responsibilities

Oversee a portfolio of criticized/classified small business, SBA, participation, and commercial loans, ensuring effective resolution and performance tracking.
Lead workout strategies for distressed commercial loans, including restructuring, repayment plans, and asset liquidation to mitigate risk and maximize recovery.
Conduct in-depth financial reviews of borrowers and guarantors, assess repayment capacity, and prepare thorough credit presentations aligned with HVCU standards.
Perform detailed underwriting and present workout proposals and renewals, including full documentation of borrower financials and collateral.
Negotiate repayment agreements with borrowers and work closely with legal counsel to ensure compliance with regulatory and internal policies.
Collaborate with the finance team to evaluate criticized and classified assets rated 6 or worse, supporting impairment analysis and determining specific reserve requirements.
Collaborate with internal teams and external professionals (e.g., appraisers, brokers, consultants) to support loan recovery and optimize collateral value.
Prepare monthly watch list reports, lead portfolio review meetings, and provide impairment analyses to support reserve adequacy and risk management.
Ensure adherence to state and federal regulations and internal guidelines while staying informed on market trends and regulatory developments impacting commercial lending.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience is preferred.
Minimum 5 years experience with Commercial credit (underwriting, credit risk management, workout) is required.
Minimum 2 years direct commercial lending experience required.
SBA loan workout experience preferred.

Why Choose HVCU?

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Hudson Valley Federal Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

Bachelor’s Degree at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience is preferred.
Minimum 5 years experience with Commercial credit (underwriting, credit risk management, workout) is required.
Minimum 2 years direct commercial lending experience required.
SBA loan workout experience preferred.

Oversee a portfolio of criticized/classified small business, SBA, participation, and commercial loans, ensuring effective resolution and performance tracking.
Lead workout strategies for distressed commercial loans, including restructuring, repayment plans, and asset liquidation to mitigate risk and maximize recovery.
Conduct in-depth financial reviews of borrowers and guarantors, assess repayment capacity, and prepare thorough credit presentations aligned with HVCU standards.
Perform detailed underwriting and present workout proposals and renewals, including full documentation of borrower financials and collateral.
Negotiate repayment agreements with borrowers and work closely with legal counsel to ensure compliance with regulatory and internal policies.
Collaborate with the finance team to evaluate criticized and classified assets rated 6 or worse, supporting impairment analysis and determining specific reserve requirements.
Collaborate with internal teams and external professionals (e.g., appraisers, brokers, consultants) to support loan recovery and optimize collateral value.
Prepare monthly watch list reports, lead portfolio review meetings, and provide impairment analyses to support reserve adequacy and risk management.
Ensure adherence to state and federal regulations and internal guidelines while staying informed on market trends and regulatory developments impacting commercial lending.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/29/25

Card Operations Representative I#123225827

Overview

Hudson Valley Credit Union is currently recruiting for the position of Card Operations Representative I. Primary Function: The Card Operations Representative I supports Debit, Credit, and ATM card operations by executing established standard work to issue and reissue cards, maintain accurate system data, respond to card‑related inquiries, service dispute and fraud claims, and process account settlement transactions in a timely and compliant manner.

Responsibilities

Set up new debit and credit card accounts and perform ongoing card maintenance using internal and third party systems in accordance with established standard work and quality controls.
Respond to card related inquiries and process debit, credit, and ATM card dispute and fraud claims in compliance with departmental procedures and regulatory requirements.
Provide timely, accurate, and professional service to internal and external members, utilizing effective communication to resolve issues and improve efficiency.
Monitor assigned work queues to identify processing delays or errors and notify leadership, and recommend process improvements that enhance efficiency, compliance, and member satisfaction.
Maintain and expand job knowledge through active listening, asking clarifying questions, and applying continuous improvement practices.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Minimum 1 Year Work history Credit Union or Financial Institution experience required
Minimum 1 Year Card or Payment Operations experience preferred

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Minimum 1 Year Work history Credit Union or Financial Institution experience required
Minimum 1 Year Card or Payment Operations experience preferred

Set up new debit and credit card accounts and perform ongoing card maintenance using internal and third party systems in accordance with established standard work and quality controls.
Respond to card related inquiries and process debit, credit, and ATM card dispute and fraud claims in compliance with departmental procedures and regulatory requirements.
Provide timely, accurate, and professional service to internal and external members, utilizing effective communication to resolve issues and improve efficiency.
Monitor assigned work queues to identify processing delays or errors and notify leadership, and recommend process improvements that enhance efficiency, compliance, and member satisfaction.
Maintain and expand job knowledge through active listening, asking clarifying questions, and applying continuous improvement practices.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Collector#123225707

Overview

Hudson Valley Credit Union is currently recruiting for the position of Collector. Primary Function: Collect delinquent consumer. Make appropriate arrangements on delinquent accounts, determine probable reasons for account status. Utilize various techniques, as circumstances indicate, to promptly collect on delinquent accounts.

Responsibilities

Contact members with a past due loan by phone, email and letters to discuss repayment.
Contact charged off members for recovery payments or settlements.
Meet assigned monthly contact and promise ratios.
Recommend deferred payments, refinance, loan consolidations and other repayment options, as needed.
Recommend repossessions and liquidate collateral, when necessary.
Skip trace evasive members using outside resources such as credit reports, phone, address and public records.
Recommend credit counseling when appropriate.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Minimum 1 Year Customer service experience in a financial institution or retail environment experience required
Minimum 6 months Previous collection experience experience preferred

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Minimum 1 Year Customer service experience in a financial institution or retail environment experience required
Minimum 6 months Previous collection experience experience preferred

Contact members with a past due loan by phone, email and letters to discuss repayment.
Contact charged off members for recovery payments or settlements.
Meet assigned monthly contact and promise ratios.
Recommend deferred payments, refinance, loan consolidations and other repayment options, as needed.
Recommend repossessions and liquidate collateral, when necessary.
Skip trace evasive members using outside resources such as credit reports, phone, address and public records.
Recommend credit counseling when appropriate.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/29/25

Commercial Credit Analyst II#123225021

Overview

Hudson Valley Credit Union is currently recruiting for the position of Commercial Credit Analyst II. Primary Function: Perform in-depth commercial credit analyses, generally on the more complex or time sensitive files, on a timely basis that are consistent with HVCU format, policy and procedures, including making recommendations on approval and determining appropriate risk ratings for all types of commercial products, with little guidance from the Commercial Lending leadership team.

The salary range for this role is between $88,000.00 and $104,500.00 annuallly.

Responsibilities

Perform in-depth commercial credit analyses, generally on the more complex and time sensitive files that are consistent with HVCU format, policy and procedures, comprehensive and contain thorough and relevant analysis, and are free of typographical, grammatical and mathematical errors that require limited or no editing by the Supervisor, Commercial Credit/AVP, Commercial Lending. To include identifying recurring and non-recurring sources of cash flow, the Borrower’s ability to cover debt service, and the ability of the guarantor to support the Borrower.
Assign the appropriate risk rating based on identified financial trends, risks, mitigants and policy exceptions. Recommendations are to be supported by financial spreads, investigative data (credit reports; lien & litigation searches, etc.) and where applicable global cash flows, covenant compliance assessments or other such analytical measures.
Assist with loan structure and mentoring of other credit staff, on an as needed basis.
Complete commercial credit analyses within specified deadlines.
Maintain the Credit Union’s commercial loan portfolio by performing annual reviews, renewals, extensions and modifications on existing borrowing relationships.
Respond to inquiries relating to his/her particular area, or to requests from other HVCU personnel, members, etc. within given timeframes and within established policy.
Achieve goals assigned to the Credit Analyst II as part of the departments’ annual operating plan. To include initiating and implementing process improvements to enhance member experience and increase department efficiencies.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree Accounting, Finance ore a related field of study; business underwriting education training required
Minimum 5 Years Direct Commercial Credit Analysis experience required

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree Accounting, Finance ore a related field of study; business underwriting education training required
Minimum 5 Years Direct Commercial Credit Analysis experience required

Perform in-depth commercial credit analyses, generally on the more complex and time sensitive files that are consistent with HVCU format, policy and procedures, comprehensive and contain thorough and relevant analysis, and are free of typographical, grammatical and mathematical errors that require limited or no editing by the Supervisor, Commercial Credit/AVP, Commercial Lending. To include identifying recurring and non-recurring sources of cash flow, the Borrower’s ability to cover debt service, and the ability of the guarantor to support the Borrower.
Assign the appropriate risk rating based on identified financial trends, risks, mitigants and policy exceptions. Recommendations are to be supported by financial spreads, investigative data (credit reports; lien & litigation searches, etc.) and where applicable global cash flows, covenant compliance assessments or other such analytical measures.
Assist with loan structure and mentoring of other credit staff, on an as needed basis.
Complete commercial credit analyses within specified deadlines.
Maintain the Credit Union’s commercial loan portfolio by performing annual reviews, renewals, extensions and modifications on existing borrowing relationships.
Respond to inquiries relating to his/her particular area, or to requests from other HVCU personnel, members, etc. within given timeframes and within established policy.
Achieve goals assigned to the Credit Analyst II as part of the departments’ annual operating plan. To include initiating and implementing process improvements to enhance member experience and increase department efficiencies.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/6/26

Contact Center Specialist I#123225825

Overview

Hudson Valley Credit Union is currently recruiting for the position of Contact Center Specialist I. Primary Function: Serve as the primary liaison between HVCU and our members by delivering high-quality service through telephone and digital communication channels. Handle a broad range of inquiries related to account management, transaction processing, and banking products. Build and strengthen member relationships by identifying financial needs and recommending tailored solutions that support their financial well-being.

Responsibilities

Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Proven ability to quickly learn and adapt to new software tools, platforms, and digital systems
Demonstrated experience using productivity and collaboration tools such as Microsoft 365
Minimum 1 Year Experience in a call center environment experience preferred
Minimum 2 years Sales experience, preferably in the financial service industry preferred

Remote Work Requirements

Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
Must have access to reliable and high speed Internet.
Home office/ work environment should be in a quiet and professional setting.
Must be able to commute to HQ building when necessary.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development Training through HVCU University & Academy

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Proven ability to quickly learn and adapt to new software tools, platforms, and digital systems
Demonstrated experience using productivity and collaboration tools such as Microsoft 365
Minimum 1 Year Experience in a call center environment experience preferred
Minimum 2 years Sales experience, preferably in the financial service industry preferred

Remote Work Requirements

Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
Must have access to reliable and high speed Internet.
Home office/ work environment should be in a quiet and professional setting.
Must be able to commute to HQ building when necessary.

Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Financial Consultant Mass Market#123225713

Overview

Hudson Valley Credit Union is currently recruiting for the position of Financial Consultant Mass Market. Primary Function: Present members of HVCU with a growing array of financial services and investment products, while delivering unparalleled value and outstanding service to the members. Base salary $70,000 + commission

Responsibilities

Sell effectively by establishing relationships with members, finding their needs and then offering appropriate solutions in a compelling way so the customer sees the value, understands the features and benefits and purchase the solution.
Drive successful member outcomes by assisting new and existing mass market members through active communication.
Responsible for meeting and exceeding established revenue goals.
Strengthen relationships with existing top-tier HVCU Financial Services clients (A&B) and brings in additional outside assets from these clients.
Serve as the main point of contact to facilitate trades throughout the transaction process by supporting members with their financial needs.
Develop expertise on all investment products.
Liaise with other Wealth Management members, Marketing, Contact Center, and Outbound regarding financial needs of the mass market.
Host webinars for members.
Maintain and record detailed notes including next steps/follow-ups during member calls.
Build excellent working relationships across multiple lines of business and corporate functions to enhance
member experience.
Develop new processes to further automate member workflows and create a seamless experience.
Additional responsibilities will be determined based on capacity, skill, and interest.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelors Degree in Finance or Buisness Administration is required.
FINRA Registrations SIE, Series 7, 66 required within 6 months of hire.
Minimum 3 Years Industry experience, preferably within Credit Union or Financial Institution experience required.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelors Degree in Finance or Buisness Administration is required.
FINRA Registrations SIE, Series 7, 66 required within 6 months of hire.
Minimum 3 Years Industry experience, preferably within Credit Union or Financial Institution experience required.

Sell effectively by establishing relationships with members, finding their needs and then offering appropriate solutions in a compelling way so the customer sees the value, understands the features and benefits and purchase the solution.
Drive successful member outcomes by assisting new and existing mass market members through active communication.
Responsible for meeting and exceeding established revenue goals.
Strengthen relationships with existing top-tier HVCU Financial Services clients (A&B) and brings in additional outside assets from these clients.
Serve as the main point of contact to facilitate trades throughout the transaction process by supporting members with their financial needs.
Develop expertise on all investment products.
Liaise with other Wealth Management members, Marketing, Contact Center, and Outbound regarding financial needs of the mass market.
Host webinars for members.
Maintain and record detailed notes including next steps/follow-ups during member calls.
Build excellent working relationships across multiple lines of business and corporate functions to enhance
member experience.
Develop new processes to further automate member workflows and create a seamless experience.
Additional responsibilities will be determined based on capacity, skill, and interest.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/29/25

Manager Core Infrastructure#123225822

Overview

Hudson Valley Credit Union is currently recruiting for the position of Manager Core Infrastructure. Primary Function: Lead HVCU infrastructure team in designing, building, and maintaining scalable, secure, and highly available systems. This role is ideal for a seasoned engineer with strong leadership skills and a passion for operational excellence, automation, and cloud-native technologies.

Responsibilities

Oversee the planning, deployment, and maintenance of servers, networks, storage, and cloud infrastructure
Develop and execute a forward-looking infrastructure roadmap aligned with business goals, scalability needs, and emerging technologies
Design and manage secure, resilient cloud and hybrid environments, ensuring optimal performance and cost-efficiency
Ensure 24/7 availability of core systems, networks, and services through proactive monitoring, redundancy planning, and incident response protocols
Engineer and maintain disaster recovery plans and backup strategies to minimize downtime and data loss
Evaluate and manage relationships with hardware/software vendors and oversee infrastructure budgets and procurement
Lead, mentor, and grow a high-performing infrastructure team, fostering a culture of innovation, accountability, and continuous improvement
Partner with DevOps, Security, and Application teams to support deployments, troubleshoot issues, and align infrastructure with product needs
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed required; undergraduate degree cannot substitute for minimum number of years of experience in computer science, information technology, or related field required.
ITIL v3 or v4 foundation (or within 1 year of joining) required.
Certified Information Technology Manager (CITM) or comparable (or within 1 year of joining) required.
Minimum 10 years progressive experience in IT infrastructure required.
Minimum 5 years leadership (Supervisor or higher) required.
Minimum 4 years Cloud Engineering required.
Minimum 4 years Systems Engineering required.
Mimimum 4 years Network Infrastructure required
Minimum 4 years Telephony & Unified Communications required.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed required; undergraduate degree cannot substitute for minimum number of years of experience in computer science, information technology, or related field required.
ITIL v3 or v4 foundation (or within 1 year of joining) required.
Certified Information Technology Manager (CITM) or comparable (or within 1 year of joining) required.
Minimum 10 years progressive experience in IT infrastructure required.
Minimum 5 years leadership (Supervisor or higher) required.
Minimum 4 years Cloud Engineering required.
Minimum 4 years Systems Engineering required.
Mimimum 4 years Network Infrastructure required
Minimum 4 years Telephony & Unified Communications required.

Oversee the planning, deployment, and maintenance of servers, networks, storage, and cloud infrastructure
Develop and execute a forward-looking infrastructure roadmap aligned with business goals, scalability needs, and emerging technologies
Design and manage secure, resilient cloud and hybrid environments, ensuring optimal performance and cost-efficiency
Ensure 24/7 availability of core systems, networks, and services through proactive monitoring, redundancy planning, and incident response protocols
Engineer and maintain disaster recovery plans and backup strategies to minimize downtime and data loss
Evaluate and manage relationships with hardware/software vendors and oversee infrastructure budgets and procurement
Lead, mentor, and grow a high-performing infrastructure team, fostering a culture of innovation, accountability, and continuous improvement
Partner with DevOps, Security, and Application teams to support deployments, troubleshoot issues, and align infrastructure with product needs
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Manager Facilities Maintenance#123225716

Overview

Hudson Valley Credit Union is currently recruiting for the position of Manager Facilities Maintenance. Primary Function: Manage properties, physical security and daily operations, including after-hour (24 hours per day/7 days per week) calls of the General Services Department. Oversee General Services operating budget, assist with major building projects and Disaster Recovery Plan.

Responsibilities

Responsible for the daily operations of the General Services Department, including after-hour calls (24/7) as they arise. Respond and direct necessary support and resources to an emergency, including but not limited to, fire, first aid, building systems failure, breakdown, power outages, etc. Respond rapidly to any operational issues uncovered during property inspections.
Maintain all buildings and grounds owned by HVCU, directing staff and vendors and overseeing upkeep of HVAC systems, equipment and supplies. Ensure physical safety and security of all facilities, as well as adherence to all Federal and State Laws (i.e. OSHA, ATM Safety, ADA, etc.).
Interview, hire, manage and develop department staff. Set staff goals and monitor performance to goals. Conduct regular department and one-on-one meetings to communicate organizational and/or departmental changes, updates and process improvements as well as to collaborate with employees on their on-going development plans.
Assist the AVP, General Services and Physical Sec Officer with complex projects involving new construction, building renovations and relocations. Ensure adherence to budget and schedule. Attend municipal planning board meetings, as needed.
Manage vendor relationships. Ensure deadlines are met and quality of service is maintained. Conduct vendor analysis to measure competitiveness and recommend changes or modifications, as necessary, for management review. Negotiate vendor contracts and present recommendations for Management approval.
Organize and conduct fire and emergency drills at all Credit Union facilities. Provide remedial correction when required.
Ensure appropriate departmental policies and procedures are developed, maintained and followed.
Manage tenant relationships and property maintenance for tenant occupied buildings, and foreclosure properties.
Provide recommendations for departmental expenditures and participate in the annual budget process.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience Facilities Management required
Valid driver's license required
Minimum 3 Years Managerial experience experience required
Minimum 3 Years Facility Operations Experience required
Minimum 5 Years HVAC, Electrical, Plumbing and/or Site Work experience preferred

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience Facilities Management required
Valid driver's license required
Minimum 3 Years Managerial experience experience required
Minimum 3 Years Facility Operations Experience required
Minimum 5 Years HVAC, Electrical, Plumbing and/or Site Work experience preferred

Responsible for the daily operations of the General Services Department, including after-hour calls (24/7) as they arise. Respond and direct necessary support and resources to an emergency, including but not limited to, fire, first aid, building systems failure, breakdown, power outages, etc. Respond rapidly to any operational issues uncovered during property inspections.
Maintain all buildings and grounds owned by HVCU, directing staff and vendors and overseeing upkeep of HVAC systems, equipment and supplies. Ensure physical safety and security of all facilities, as well as adherence to all Federal and State Laws (i.e. OSHA, ATM Safety, ADA, etc.).
Interview, hire, manage and develop department staff. Set staff goals and monitor performance to goals. Conduct regular department and one-on-one meetings to communicate organizational and/or departmental changes, updates and process improvements as well as to collaborate with employees on their on-going development plans.
Assist the AVP, General Services and Physical Sec Officer with complex projects involving new construction, building renovations and relocations. Ensure adherence to budget and schedule. Attend municipal planning board meetings, as needed.
Manage vendor relationships. Ensure deadlines are met and quality of service is maintained. Conduct vendor analysis to measure competitiveness and recommend changes or modifications, as necessary, for management review. Negotiate vendor contracts and present recommendations for Management approval.
Organize and conduct fire and emergency drills at all Credit Union facilities. Provide remedial correction when required.
Ensure appropriate departmental policies and procedures are developed, maintained and followed.
Manage tenant relationships and property maintenance for tenant occupied buildings, and foreclosure properties.
Provide recommendations for departmental expenditures and participate in the annual budget process.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/29/25

Manager Lending Quality Control#123225723

Overview

Hudson Valley Credit Union is currently recruiting for the position of Manager Lending Quality Control . Primary Function: The Lending Quality Control Manager leads a team dedicated to ensuring integrity, accuracy, and compliance of lending originations, servicing activities, and credit reporting operations. This role oversees Hudson Valley Credit Union’s enterprise-wide quality control programs, including pre- and post-close reviews, servicing audits, and credit dispute resolution. The manager sets a culture of continuous improvement and “curiosity over certainty,” surfacing problems early, testing alternatives, measuring impact, and iterating to drive better outcomes. They ensure adherence to investor and regulatory guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, FHLB) and foster cross-functional collaboration to mitigate risk and enhance operational efficiency.

Responsibilities

Oversee and continuously enhance quality control programs across loan originations, servicing, collections, and credit reporting, applying expert-level knowledge of investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, FHLB), TRID, ATR/QM, ECOA, HMDA, and servicing regulations to ensure full compliance with regulatory requirements, secondary market standards, and internal policies and procedures.
Provide strategic direction and leadership for QC functions including audits of Real Estate, Home Equity, and Consumer loans, HMDA, and credit reporting and dispute resolution, ensuring accuracy and compliance.
Recommend and execute strategic and tactical goals to increase quality and productivity, reduce deficiencies, and ensure alignment with regulatory and investor standards.
Cultivate and sustain collaborative relationships with internal departments, external partners, and regulatory stakeholders; serve as the primary representative for QC in enterprise-level discussions. Oversee the selection, engagement, and performance of third-party QC vendors to ensure alignment with organizational standards and regulatory expectations
Partner with Compliance, Credit Risk, Servicing, Legal, and Operations to identify systemic issues, implement remediation strategies, and drive strategic improvements.
Interview, hire, train, and continuously develop QC staff. Set departmental goals, manage performance, and foster a culture of accountability and continuous improvement.
Direct sampling methodologies and conduct monthly/quarterly reviews in accordance with investor and regulatory expectations.
Monitor and report red flags and potential misrepresentation; lead defect resolution efforts and ensure corrective actions are implemented and tracked effectively.
Compile and present QC metrics, audit deficiency reports, and narrative summaries to key stakeholders; recommend resolutions and curing instructions for identified issues.
Assist VP, Director of Member Debt Solutions with preparing annual budget. Analyze approved budget variances and expenditures throughout the year.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
Minimum 5 Years Mortgage or lending operations, credit administration, QC, audit, or risk management required
Minimum 3 Years Management experience in lending quality control or financial services industry required
Proficiency with lending platforms and quality tools, including Dark Matter LOS, ICE MSP, Meridian Link, Baker Hill Commercial LOS, Questsoft and ACES Quality Management required

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development Training through HVCU University & Academy

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required
Minimum 5 Years Mortgage or lending operations, credit administration, QC, audit, or risk management required
Minimum 3 Years Management experience in lending quality control or financial services industry required
Proficiency with lending platforms and quality tools, including Dark Matter LOS, ICE MSP, Meridian Link, Baker Hill Commercial LOS, Questsoft and ACES Quality Management required

Oversee and continuously enhance quality control programs across loan originations, servicing, collections, and credit reporting, applying expert-level knowledge of investor guidelines (Fannie Mae, Freddie Mac, FHA, VA, USDA, FHLB), TRID, ATR/QM, ECOA, HMDA, and servicing regulations to ensure full compliance with regulatory requirements, secondary market standards, and internal policies and procedures.
Provide strategic direction and leadership for QC functions including audits of Real Estate, Home Equity, and Consumer loans, HMDA, and credit reporting and dispute resolution, ensuring accuracy and compliance.
Recommend and execute strategic and tactical goals to increase quality and productivity, reduce deficiencies, and ensure alignment with regulatory and investor standards.
Cultivate and sustain collaborative relationships with internal departments, external partners, and regulatory stakeholders; serve as the primary representative for QC in enterprise-level discussions. Oversee the selection, engagement, and performance of third-party QC vendors to ensure alignment with organizational standards and regulatory expectations
Partner with Compliance, Credit Risk, Servicing, Legal, and Operations to identify systemic issues, implement remediation strategies, and drive strategic improvements.
Interview, hire, train, and continuously develop QC staff. Set departmental goals, manage performance, and foster a culture of accountability and continuous improvement.
Direct sampling methodologies and conduct monthly/quarterly reviews in accordance with investor and regulatory expectations.
Monitor and report red flags and potential misrepresentation; lead defect resolution efforts and ensure corrective actions are implemented and tracked effectively.
Compile and present QC metrics, audit deficiency reports, and narrative summaries to key stakeholders; recommend resolutions and curing instructions for identified issues.
Assist VP, Director of Member Debt Solutions with preparing annual budget. Analyze approved budget variances and expenditures throughout the year.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/30/25

Member Support Services Rep I#123225722

Overview

Hudson Valley Credit Union is currently recruiting for the position of Member Support Services Rep I. Primary Function: perform a variety of administrative operational duties and serve as a resource specialist by responding to internal and external member service requests. Responsibilities require a moderate volume of phone communication and interactions with third party vendors and government agency personnel. Daily operations can include processing new accounts, reviewing custom reports, conducting maintenance on existing accounts, problem resolution, death claims, processing garnishments, levies and third party confirmations, GL reconciliation, check and savings bond adjustments, Abandoned Property and backup withholding interest reporting, etc.

Responsibilities

Process new accounts and work custom reports to conduct account maintenance for share accounts, term certificate accounts, Individual Retirement Accounts (IRA), Health Savings Accounts (HSA), Fiduciary accounts, etc.
Respond to internal/external member inquiries/services requests received by phone/mail/fax using available systems, resource documents and third party vendors.
Process death claims by communicating with the designated contact person, reviewing the received documentation, researching the member account relationship, processing insurance claims, placing holds on accounts and distributing funds, as applicable.
Respond to court restraints/levies/subpoenas by reviewing legal documentation, researching member account relationship, completing/mailing required documents, placing system holds/restraints, monitoring accounts, distributing funds to adhere with Credit Union procedure and legal requirements, updating Excel tracking reports. Moderate communication with attorneys, federal/state/court personnel and employee may be required to appear in court.
Process Individual Retirement Account required minimum distribution (RMD) and necessary corrections. Employee is responsible for communicating with members, calculating RMD, updating system with election and ensuring distribution.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Minimum 1 Year Data entry or clerical experience experience required

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Minimum 1 Year Data entry or clerical experience experience required

Process new accounts and work custom reports to conduct account maintenance for share accounts, term certificate accounts, Individual Retirement Accounts (IRA), Health Savings Accounts (HSA), Fiduciary accounts, etc.
Respond to internal/external member inquiries/services requests received by phone/mail/fax using available systems, resource documents and third party vendors.
Process death claims by communicating with the designated contact person, reviewing the received documentation, researching the member account relationship, processing insurance claims, placing holds on accounts and distributing funds, as applicable.
Respond to court restraints/levies/subpoenas by reviewing legal documentation, researching member account relationship, completing/mailing required documents, placing system holds/restraints, monitoring accounts, distributing funds to adhere with Credit Union procedure and legal requirements, updating Excel tracking reports. Moderate communication with attorneys, federal/state/court personnel and employee may be required to appear in court.
Process Individual Retirement Account required minimum distribution (RMD) and necessary corrections. Employee is responsible for communicating with members, calculating RMD, updating system with election and ensuring distribution.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/30/25

Payment Operations Representative I#123225826

Overview

Hudson Valley Credit Union is currently recruiting for the position of Payment Operations Representative I. Primary Function: Support end‑to‑end electronic payment processing by operating ACH, wire, check, and related payment systems with a focus on accuracy, timeliness, and exception resolution. Provide responsive service to internal teams and members while coordinating with third‑party partners to resolve issues efficiently.

Responsibilities

Execute daily ACH processing, including file validation, transmission, and system report review to ensure accuracy and timeliness.
Perform routine ACH activities such as returns, reversals, death notices, and reclamations in accordance with established procedures.
Process incoming and outgoing wire transactions by following documented controls and regulatory requirements.
Complete exception processing for share draft and ACH postings, payroll items, and stop payments using approved internal and third party systems.
Prepare and distribute standard member notifications and maintain accurate records, logs, and reports to support compliance and audits.
Provide timely, courteous support to internal teams and members by resolving routine inquiries and escalating issues as appropriate.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
AAP Accreditation preferred
Minimum 1 Year Work history Credit Union or financial institution required
Payment Operations experience preferred

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
AAP Accreditation preferred
Minimum 1 Year Work history Credit Union or financial institution required
Payment Operations experience preferred

Execute daily ACH processing, including file validation, transmission, and system report review to ensure accuracy and timeliness.
Perform routine ACH activities such as returns, reversals, death notices, and reclamations in accordance with established procedures.
Process incoming and outgoing wire transactions by following documented controls and regulatory requirements.
Complete exception processing for share draft and ACH postings, payroll items, and stop payments using approved internal and third party systems.
Prepare and distribute standard member notifications and maintain accurate records, logs, and reports to support compliance and audits.
Provide timely, courteous support to internal teams and members by resolving routine inquiries and escalating issues as appropriate.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Project Manager#123225823

Overview

Hudson Valley Credit Union is currently recruiting for the position of Project Manager. Primary Function: responsible to lead and manage the planning, execution, and delivery of projects, collaborate with key stakeholders to define project requirements, scope, deliverables, and success metrics.

Responsibilities

Responsible to lead medium to large projects in partnership with Program Managers to drive project completion. Create an environment of fostering cooperation and collaboration while focusing on project deliverables.
Lead project teams in a matrixed environment, fostering cooperation and collaboration while maintaining a focus on project objectives and outcomes. Provide guidance and direction to project team members throughout the project lifecycle and report necessary performance feedback to their functional manager.
Develop and maintain accurate and up-to-date project documentation, including project charters, plans, schedules, budgets, change requests, artifacts, and lessons learned.
Monitor project progress and tracks milestones, ensuring adherence to project methodology, timelines and budgets. Ensure that project stay within their initial scope and works with stakeholders to expand the scope, if necessary.
Identify and track risks, issues, and decisions throughout the project lifecycle and develops communication strategies in partnership with stakeholders and Program Manager.
Create and maintain an environment of transparency, collaboration, and sharing. Proactively address project issues and obstacles, and facilitates decision-making and conflict resolution among stakeholders for a successful outcome.
Communicate project updates, progress, resource utilization, and potential risks in a timely and transparent manner.
Foster a culture of continuous improvement, promoting lessons learned and applying them to future projects.
Facilitate project retrospectives to reflect on project performance and identify opportunities for improvement.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience In business, mathematics, analytical or technical discipline required
Agile or Professional project management certification/designation preferred
Quality or LEAN Six Sigma experience preferred
Minimum 3 Years of project management leading or co-leading teams, with strong track record of managing projects using Agile and Waterfall methologies experience required

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience In business, mathematics, analytical or technical discipline required
Agile or Professional project management certification/designation preferred
Quality or LEAN Six Sigma experience preferred
Minimum 3 Years of project management leading or co-leading teams, with strong track record of managing projects using Agile and Waterfall methologies experience required

Responsible to lead medium to large projects in partnership with Program Managers to drive project completion. Create an environment of fostering cooperation and collaboration while focusing on project deliverables.
Lead project teams in a matrixed environment, fostering cooperation and collaboration while maintaining a focus on project objectives and outcomes. Provide guidance and direction to project team members throughout the project lifecycle and report necessary performance feedback to their functional manager.
Develop and maintain accurate and up-to-date project documentation, including project charters, plans, schedules, budgets, change requests, artifacts, and lessons learned.
Monitor project progress and tracks milestones, ensuring adherence to project methodology, timelines and budgets. Ensure that project stay within their initial scope and works with stakeholders to expand the scope, if necessary.
Identify and track risks, issues, and decisions throughout the project lifecycle and develops communication strategies in partnership with stakeholders and Program Manager.
Create and maintain an environment of transparency, collaboration, and sharing. Proactively address project issues and obstacles, and facilitates decision-making and conflict resolution among stakeholders for a successful outcome.
Communicate project updates, progress, resource utilization, and potential risks in a timely and transparent manner.
Foster a culture of continuous improvement, promoting lessons learned and applying them to future projects.
Facilitate project retrospectives to reflect on project performance and identify opportunities for improvement.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Relationship Advisor Bilingual#123225712

Overview

Hudson Valley Credit Union is recruiting for the position of Relationship Advisor - Bilingual. Primary Function: provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services. Verbal and written fluency in English and Spanish is required, and rewarded! Ask your recruiter about our bilingual pay stipend.

Responsibilities

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
Verbal and written fluency in English and Spanish, required
NYS Notary Public license achieved within 12 months of obtaining position, required
Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
Previous Teller or cash handling experience in a financial institution or retail environment, preferred

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
Verbal and written fluency in English and Spanish, required
NYS Notary Public license achieved within 12 months of obtaining position, required
Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
Previous Teller or cash handling experience in a financial institution or retail environment, preferred

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/29/25

Security Solution Architect#123225708

Overview

Hudson Valley Credit Union is currently recruiting for the position of Security Solution Architect. Primary Function: The Security Solution Architect is a critical leadership role responsible for designing, implementing, and maintaining the Security Solution Architecture for the organization’s technology landscape. This role will report directly to the Senior Vice President (SVP) of Enterprise Architecture and will collaborate closely with architects, business leaders, IT teams, and risk and compliance stakeholders to ensure robust security postures across all platforms, products, and services. The Security Solution Architect will be a trusted advisor, shaping the company's strategy to safeguard assets, sensitive data, and systems in a rapidly evolving financial services environment.

Responsibilities

Develop, document, and maintain enterprise-wide Security Solution Architecture frameworks aligned with business goals and regulatory requirements. Ensure that all technology solutions meet company security standards and industry best practices.
Collaborate with the SVP of Enterprise Architecture to establish long-term security strategies that support the organization’s growth, innovation, and digital transformation initiatives.
Conduct detailed threat modeling, risk analysis, and security gap assessments for new and existing systems. Recommend practical solutions and mitigation strategies, and ensure these are integrated into architectural designs.
Develop and continuously improve security policies, standards, and guidelines. Ensure these frameworks are embedded in system and software development lifecycles
Evaluate proposed solutions and changes to infrastructure for security compliance. Work with solution architects and engineering teams to recommend secure design patterns and controls.
Design security models for cloud, hybrid, and on-premises environments, including identity and access management, encryption, and monitoring controls.
Architect robust IAM solutions, including single sign-on (SSO), multi-factor authentication (MFA), privileged access management, and identity governance.
Ensure all Security Solution Architectures meet or exceed regulatory requirements (e.g., PCI-DSS, SOX, GLBA, GDPR). Partner with compliance teams during audits and reporting cycles.
Ensure all Security Solution Architectures meet or exceed regulatory requirements (e.g., PCI-DSS, SOX, GLBA, GDPR). Partner with compliance teams during audits and reporting cycles.
Advocate for security best practices and facilitate training for engineering and business teams. Represent Security Solution Architecture expertise across cross-functional groups
Assess emerging security technologies, frameworks, and platforms. Make recommendations for adoption and integration based on business value and risk reduction.
Evaluate third-party vendors, products, and managed services for security posture. Participate in contract negotiations and define security-related requirements
Lead efforts to continuously evolve and mature the organization’s Security Solution Architecture. Benchmark against industry trends and foster a culture of security-first thinking.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience in Information Technology, Computer Science or related field.
Minimum 7 years experience working in complex technical environments is required.
Minimum 7 years experience in Security Solution Architecture, engineering, or related roles, preferably within financial services or regulated industries is required.
Relevant technical certification(s) in the area of enterprise architecture frameworks (i.e. TOGAF, Zachman, BIAN) are preferred.
Relevant security certifications such as CISSP, CISM, SABSA, or CCSP are highly desirable

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience in Information Technology, Computer Science or related field.
Minimum 7 years experience working in complex technical environments is required.
Minimum 7 years experience in Security Solution Architecture, engineering, or related roles, preferably within financial services or regulated industries is required.
Relevant technical certification(s) in the area of enterprise architecture frameworks (i.e. TOGAF, Zachman, BIAN) are preferred.
Relevant security certifications such as CISSP, CISM, SABSA, or CCSP are highly desirable

Develop, document, and maintain enterprise-wide Security Solution Architecture frameworks aligned with business goals and regulatory requirements. Ensure that all technology solutions meet company security standards and industry best practices.
Collaborate with the SVP of Enterprise Architecture to establish long-term security strategies that support the organization’s growth, innovation, and digital transformation initiatives.
Conduct detailed threat modeling, risk analysis, and security gap assessments for new and existing systems. Recommend practical solutions and mitigation strategies, and ensure these are integrated into architectural designs.
Develop and continuously improve security policies, standards, and guidelines. Ensure these frameworks are embedded in system and software development lifecycles
Evaluate proposed solutions and changes to infrastructure for security compliance. Work with solution architects and engineering teams to recommend secure design patterns and controls.
Design security models for cloud, hybrid, and on-premises environments, including identity and access management, encryption, and monitoring controls.
Architect robust IAM solutions, including single sign-on (SSO), multi-factor authentication (MFA), privileged access management, and identity governance.
Ensure all Security Solution Architectures meet or exceed regulatory requirements (e.g., PCI-DSS, SOX, GLBA, GDPR). Partner with compliance teams during audits and reporting cycles.
Ensure all Security Solution Architectures meet or exceed regulatory requirements (e.g., PCI-DSS, SOX, GLBA, GDPR). Partner with compliance teams during audits and reporting cycles.
Advocate for security best practices and facilitate training for engineering and business teams. Represent Security Solution Architecture expertise across cross-functional groups
Assess emerging security technologies, frameworks, and platforms. Make recommendations for adoption and integration based on business value and risk reduction.
Evaluate third-party vendors, products, and managed services for security posture. Participate in contract negotiations and define security-related requirements
Lead efforts to continuously evolve and mature the organization’s Security Solution Architecture. Benchmark against industry trends and foster a culture of security-first thinking.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/29/25

Senior Corporate Strategy Advisor#123225711

Overview

Hudson Valley Credit Union is currently recruiting for the position of Senior Corporate Strategy Advisor. Primary Function: Shapes and advances the long-term strategic direction of the credit union. Partners with senior leaders across business units to identify growth opportunities, evaluate emerging industry trends, and guide enterprise-wide transformation initiatives. Acts as an internal consultant and trusted advisor, providing data-driven insights, facilitating strategic decision-making, and ensuring alignment between enterprise priorities and the credit union's mission of delivering long-term member value

Responsibilities

Partner with leadership to develop, refine, and track enterprise strategic plans.
Conduct market, member, and competitor analysis to identify risks, opportunities, and emerging trends.
Develop business cases, financial models, and strategic recommendations for new initiatives, partnerships, and growth opportunities.
Translate complex analysis into clear, concise narratives and recommendations for executive management and board-level audiences.
Serve as a trusted advisor to senior leaders on enterprise priorities and transformation initiatives.
Support the design and execution of cross-functional initiatives that drive efficiency, innovation, and measurable member impact.
Support workshops, strategic off-sites, and decision-making sessions with executives and stakeholders.
Provide thought partnership and support on organizational change, strategic frameworks, and financial services best practices.
Recommend and monitor KPIs and success metrics to track progress against strategic objectives.
Partner with Finance, Risk, and Business Intelligence teams to ensure alignment of strategic and financial planning.
Support enterprise portfolio management by helping to prioritize initiatives and allocate resources toward the highest-impact projects.
Act as a connector between enterprise strategy, business units, and enabling functions such as Transformation Office, PMO, and CUSO partners.
Provide support and peer mentorship that contributes to the growth of internal consulting and advisory capabilities across the organization.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree in Business, Finance, Economics or related field required. Masters preferred.
Minimum 7 Years experience in corporate strategy, management consulting, financial services, or related strategic roles required.
Strong business acumen with demonstrated ability to analyze complex data, develop insights, and communicate clear recommendations required.
Proven success facilitating executive-level discussions and influencing senior decision-makers required.
Experience driving cross-functional initiatives in large, complex organizations required.
Knowledge of credit union or broader financial services industry preferred.
Project Management (PMP), Lean Six Sigma, or Change Management (Prosci) preferred.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree in Business, Finance, Economics or related field required. Masters preferred.
Minimum 7 Years experience in corporate strategy, management consulting, financial services, or related strategic roles required.
Strong business acumen with demonstrated ability to analyze complex data, develop insights, and communicate clear recommendations required.
Proven success facilitating executive-level discussions and influencing senior decision-makers required.
Experience driving cross-functional initiatives in large, complex organizations required.
Knowledge of credit union or broader financial services industry preferred.
Project Management (PMP), Lean Six Sigma, or Change Management (Prosci) preferred.

Partner with leadership to develop, refine, and track enterprise strategic plans.
Conduct market, member, and competitor analysis to identify risks, opportunities, and emerging trends.
Develop business cases, financial models, and strategic recommendations for new initiatives, partnerships, and growth opportunities.
Translate complex analysis into clear, concise narratives and recommendations for executive management and board-level audiences.
Serve as a trusted advisor to senior leaders on enterprise priorities and transformation initiatives.
Support the design and execution of cross-functional initiatives that drive efficiency, innovation, and measurable member impact.
Support workshops, strategic off-sites, and decision-making sessions with executives and stakeholders.
Provide thought partnership and support on organizational change, strategic frameworks, and financial services best practices.
Recommend and monitor KPIs and success metrics to track progress against strategic objectives.
Partner with Finance, Risk, and Business Intelligence teams to ensure alignment of strategic and financial planning.
Support enterprise portfolio management by helping to prioritize initiatives and allocate resources toward the highest-impact projects.
Act as a connector between enterprise strategy, business units, and enabling functions such as Transformation Office, PMO, and CUSO partners.
Provide support and peer mentorship that contributes to the growth of internal consulting and advisory capabilities across the organization.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
12/29/25

Senior Director HR Administration#123225828

Overview

Hudson Valley Credit Union is currently recruiting for a Senior Director HR Administration. Primary Function: Rooted in people- and member-first values, this role provides strategic and operational leadership across multiple HR Center of Excellences (COEs). Responsible for championing a culture of care, accountability, and continuous improvement while ensuring HR programs are consistent, compliant, and responsive to the needs of a growing, community-focused organization.

Responsibilities

Develop and execute an HR administrative strategy that supports the credit union’s mission, culture, and long-term workforce needs.
Partner closely with the CHRO and executive team to strengthen HR’s operating model and service delivery.
Ensure COEs operate cohesively and consistently.
Anticipate workforce trends and help to guide the organization in evolving HR practices that support HR and Organizational strategies.
Oversee the design, optimization, and governance of HR processes and policies.
Ensure HR Operations delivers reliable, efficient, and employee-centric services.
Lead continuous improvement initiatives to enhance efficiency, compliance, and the overall employee experience.
Act as a key stakeholder in establishing and monitoring HR metrics and support data-informed decision-making.
Drive change as a change agent and ambassador.
Lead and develop a high-performing team across multiple HR COEs.
Foster a culture of trust, collaboration, and service — reflecting the cooperative values of the credit union movement.
Partner with HR Business Partners and leaders across the organization to ensure HR programs are well-integrated and responsive to employee needs.
Ensure Employee Relations issues are addressed with fairness, empathy, and consistency.
Oversee the creation, maintenance, and communication of HR policies that support fairness, consistency, and legal compliance. Ensuring compliance with federal, state, and local employment laws and credit-union-specific regulatory requirements.
Lead proactive risk-mitigation strategies related to HR operations, employee relations, and workforce practices. Promote practices that strengthen employee engagement, retention, and organizational health.
Partner with IT and HR Operations and applicable partners to optimize HR technology platforms and self-service tools.
Champion the use of data and analytics to improve HR service delivery and workforce insights.
Support modernization efforts that enhance employee experience and operational efficiency.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s degree or equivalent relevant experience required.
Minimum 10 years progressive HR leadership experience, with significant responsibility in HR operations required.
Minimum 5 years in a leadership role within a banking or financial services environment, required.
Deep understanding of employment law, HR technology systems, and service delivery models.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s degree or equivalent relevant experience required.
Minimum 10 years progressive HR leadership experience, with significant responsibility in HR operations required.
Minimum 5 years in a leadership role within a banking or financial services environment, required.
Deep understanding of employment law, HR technology systems, and service delivery models.

Develop and execute an HR administrative strategy that supports the credit union’s mission, culture, and long-term workforce needs.
Partner closely with the CHRO and executive team to strengthen HR’s operating model and service delivery.
Ensure COEs operate cohesively and consistently.
Anticipate workforce trends and help to guide the organization in evolving HR practices that support HR and Organizational strategies.
Oversee the design, optimization, and governance of HR processes and policies.
Ensure HR Operations delivers reliable, efficient, and employee-centric services.
Lead continuous improvement initiatives to enhance efficiency, compliance, and the overall employee experience.
Act as a key stakeholder in establishing and monitoring HR metrics and support data-informed decision-making.
Drive change as a change agent and ambassador.
Lead and develop a high-performing team across multiple HR COEs.
Foster a culture of trust, collaboration, and service — reflecting the cooperative values of the credit union movement.
Partner with HR Business Partners and leaders across the organization to ensure HR programs are well-integrated and responsive to employee needs.
Ensure Employee Relations issues are addressed with fairness, empathy, and consistency.
Oversee the creation, maintenance, and communication of HR policies that support fairness, consistency, and legal compliance. Ensuring compliance with federal, state, and local employment laws and credit-union-specific regulatory requirements.
Lead proactive risk-mitigation strategies related to HR operations, employee relations, and workforce practices. Promote practices that strengthen employee engagement, retention, and organizational health.
Partner with IT and HR Operations and applicable partners to optimize HR technology platforms and self-service tools.
Champion the use of data and analytics to improve HR service delivery and workforce insights.
Support modernization efforts that enhance employee experience and operational efficiency.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Senior IT Security Engineer#123225480

Click here for a full view of the job description

Overview

Hudson Valley Credit Union is currently recruiting for the position of Senior IT Security Engineer. Primary Functions: Design, implement, and maintain security systems to protect the organization’s computer networks and data from unauthorized access, cyber threats, and breaches. This includes coordinating and ensuring remediation of identified vulnerabilities, participating in all internal and external security audits and penetration testing, creating or enhancing security policies, procedures, and standards, and partnering with other teams at HVCU to mature our cyber security program.

Responsibilities

Develop and implement security architectures, including firewalls, access controls, encryptions standards, and intrusion detection systems.
Ensure cyber security tools and solutions are highly available and up to date.
Accountable for remediation of any Security Incidents, Identified Vulnerabilities, an implementation of any security system Hardening activities.
Create and enforce IT Cyber Security Standards and Practices.Champion collaboration between IT teams, Risk Management, and 3^rd party Security Partners.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Associate’s Degree in Cybersecurity is required.
Bachelor's Degree in Computer Science, Information Security preferred.
Minimum 10 years' experience working in IT Cyber Security, required.
Minimum 8 year's experience working as an IT Cyber Security Engineer, required.
Minimum 4 years' experience working in Financial Services (Banking, CU, Fintech, annuities, other), required.
Familiarity with regulatory and industry standards (NIST or CIS), required.
Certified Information Systems Security Professional (CISSP), preferred.
ITILv3 Foundation or higher, preferred.
System Security Certified Practitioner (SSCP), preferred.
CompTIA Security+, preferred.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Associate’s Degree in Cybersecurity is required.
Bachelor's Degree in Computer Science, Information Security preferred.
Minimum 10 years' experience working in IT Cyber Security, required.
Minimum 8 year's experience working as an IT Cyber Security Engineer, required.
Minimum 4 years' experience working in Financial Services (Banking, CU, Fintech, annuities, other), required.
Familiarity with regulatory and industry standards (NIST or CIS), required.
Certified Information Systems Security Professional (CISSP), preferred.
ITILv3 Foundation or higher, preferred.
System Security Certified Practitioner (SSCP), preferred.
CompTIA Security+, preferred.

Click here for a full view of the job description

Develop and implement security architectures, including firewalls, access controls, encryptions standards, and intrusion detection systems.
Ensure cyber security tools and solutions are highly available and up to date.
Accountable for remediation of any Security Incidents, Identified Vulnerabilities, an implementation of any security system Hardening activities.
Create and enforce IT Cyber Security Standards and Practices.Champion collaboration between IT teams, Risk Management, and 3^rd party Security Partners.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/16/26

Supervisor Home Equity Underwriting#123225824

Overview

Hudson Valley Credit Union is currently recruiting for the position of Supervisor Home Equity Underwriting. Responsibilities: supervise the daily operations and staff related to the underwriting of home equity loans and lines of credit. Coordinate the workflow for assigned personnel, monitor goals to ensure excellent member service is provided and reviews processes and procedures for continuous improvement. Responsible for promoting excellence in underwriting standards and ensuring adherence to Credit Union policies, department procedures and internal guidelines.

Responsibilities

Interview, hire, and develop home equity underwriting staff and conduct individual performance reviews. Build employee engagement through consistent communication, coaching and reinforcement of organizational values and modeling of critical behaviors.
Set clear expectations to monitor and coach staff contributions to Real Estate Lending department goals. Conduct regular one on one meetings with home equity underwriting staff.
Respond to internal and external customers regarding complaints, problem resolution, home equity underwriting guideline clarification and procedural issues.
Monitor home equity loan queues and ensure adequate
Initiate and implement process improvement to enhance employee and member experience and increase department efficiencies.
Participate in developing/enhancing home equity products and procedures.
Collaborate with post-closing QC auditor and provide timely responses on errors monthly and communicate results to staff.
Monitor underwriters’ approved loan dispositions to ensure adherence to Credit Union issued loan approval authority. Approve loans within Credit Union loan approval Conduct second review of declined home equity applications.
Lead weekly underwriting meetings to ensure underwriting review consistency and discuss any issues or concerns.
Perform loan origination system (LOS) update functions for home equity product guidelines, rate changes, document updates and other loan parameter changes. Coordinate testing of updates in LOS prior to production implementation.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required.
Registration with the National Mortgage Licensing System and Registry (NMLS) required.
Minimum 2 Years consumer and/or residential mortgage underwriting experience preferred.
Minimum 1 Year supervisory leadership or similar work experience required.

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience required.
Registration with the National Mortgage Licensing System and Registry (NMLS) required.
Minimum 2 Years consumer and/or residential mortgage underwriting experience preferred.
Minimum 1 Year supervisory leadership or similar work experience required.

Interview, hire, and develop home equity underwriting staff and conduct individual performance reviews. Build employee engagement through consistent communication, coaching and reinforcement of organizational values and modeling of critical behaviors.
Set clear expectations to monitor and coach staff contributions to Real Estate Lending department goals. Conduct regular one on one meetings with home equity underwriting staff.
Respond to internal and external customers regarding complaints, problem resolution, home equity underwriting guideline clarification and procedural issues.
Monitor home equity loan queues and ensure adequate
Initiate and implement process improvement to enhance employee and member experience and increase department efficiencies.
Participate in developing/enhancing home equity products and procedures.
Collaborate with post-closing QC auditor and provide timely responses on errors monthly and communicate results to staff.
Monitor underwriters’ approved loan dispositions to ensure adherence to Credit Union issued loan approval authority. Approve loans within Credit Union loan approval Conduct second review of declined home equity applications.
Lead weekly underwriting meetings to ensure underwriting review consistency and discuss any issues or concerns.
Perform loan origination system (LOS) update functions for home equity product guidelines, rate changes, document updates and other loan parameter changes. Coordinate testing of updates in LOS prior to production implementation.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/19/26

Supervisor Payment Operations#123225486

Overview

Hudson Valley Credit Union is currently recruiting for the position of Supervisor Payment Operations. Primary Function: Oversee the daily operations of the payment processing team, ensuring accurate, timely, and compliant execution of transaction processing. Responsible for overseeing staff productivity, resolving escalations, and collaborating with internal departments to support business objectives and member satisfaction.

Responsibilities

Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
Maintain and update SOPs, training materials, and audit documentation.
Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
Manage internal escalations and exceptions, ensuring timely resolution and communication.
Support system upgrades, testing, and implementation of new payment technologies or platforms.
Participate in audits, risk assessments, and regulatory reviews as needed.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
Minimum 3 Years Fraud payment operations, banking, or financial services experience required
Prior supervisory or team leader experience preferred
Experience with real-time payments (RTP), FedNow, or digital wallets preferred
Familiarity with fraud detection and prevention tools preferred
Lean Six Sigma or process improvement certification preferred

Why Choose HVCU?

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
Minimum 3 Years Fraud payment operations, banking, or financial services experience required
Prior supervisory or team leader experience preferred
Experience with real-time payments (RTP), FedNow, or digital wallets preferred
Familiarity with fraud detection and prevention tools preferred
Lean Six Sigma or process improvement certification preferred

Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
Maintain and update SOPs, training materials, and audit documentation.
Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
Manage internal escalations and exceptions, ensuring timely resolution and communication.
Support system upgrades, testing, and implementation of new payment technologies or platforms.
Participate in audits, risk assessments, and regulatory reviews as needed.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Poughkeepsie, NY 12603
1/16/26