Job Status: Full Time

Benefits:
401K / Retirement Plan, Dental Insurance, Disability Insurance, Health Insurance, Life Insurance, Paid Holidays, Paid Tuition Reimbursement, Paid Vacation, Vision Insurance

Pay: $25.00 Hourly

Job Description

Security, Law Enforcement, and/or Military experience preferred.

A Little About Us:

At Block by Block, we don’t just show up in communities. We stand with them.

For nearly three decades, we’ve been the boots-on-the-ground crew that keeps downtowns welcoming, safe, and thriving. Our teams are made up of everyday legends who take pride in looking out for people, cleaning up what others overlook, and bringing a sense of calm, order, and hospitality to public spaces.

We’ve built our reputation the old-school way: through service, consistency, and actually caring about the people who live, work, and visit the districts we serve. And we’re still evolving—because real community work requires both tradition and innovation. That’s why we’re growing, adapting, and creating new roles like this one, and if you’re someone who believes in purpose over ego, presence over posturing, and leadership that shows up for others, you’re going to fit right in.

PAY IS $25.00 PER HOUR – WEEKLY PAY

Job Summary:

The Community Response Officer will patrol and monitor an assigned area on bike and foot to report any suspicious activities to local authorities. The Community Response Officer will engage with area stakeholders, visitors, and residents to determine safety concerns and develop problem-solving strategies to effectively resolve these issues.

Key Responsibilities:

• Patrol properties, verify access, and monitor areas to maintain safety and security
• Provide a strong security presence to deter criminal activity, enforce client rules, and address unwanted behaviors
• Firmly and courteously request compliance from individuals violating client rules or committing crimes
• Monitor designated areas while identifying and addressing security concerns
• Respond to incidents, investigate disturbances, and report findings accurately and professionally
• Engage with the public and stakeholders to address security concerns and provide effective resolutions
• Create written, detailed, and accurate incident and property condition reports
• Provide accurate descriptions of persons, vehicles, and other identifiers to law enforcement when needed

Required Skills / Abilities:

• Excellent observational skills to identify security concerns and implement solutions
• Ability to remain calm in high-pressure situations
• Strong communication skills with an emphasis on de-escalation
• Ability to speak, read, and write English; Spanish proficiency is preferred but not required
• Strong critical thinking skills
• Ability to articulate accurate descriptions of people, vehicles, and incidents
• Ability to create detailed, accurate, and professional written reports
• Maintain a positive and professional environment in compliance with all applicable laws and Block by Block standards

Education and Experience:

• High School diploma or GED equivalent required
• Certifications in de-escalation, defensive tactics, baton, chemical irritant or pepper spray, crime prevention, surveillance systems, or FAA Part 107 drone pilot certification are beneficial
• Valid State Guard Card where applicable

Physical Abilities:

• Physical ability to capture and detain individuals if necessary
• Ability to patrol continuously on bike or foot during an eight-hour shift
• Ability to stand for extended periods of time
• Ability to work outdoors in all conditions with provided inclement weather gear
• Ability to lift up to 50 lbs., twist, bend, and stoop occasionally

Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job.

We are proud to offer the following benefits:

Insurance:
Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, Accidental Death and Dismemberment, Critical Illness, and Accident.

Paid Time Off:
Vacation, Sick Time and/or PTO (where required by law or contract), Paid Leave, Holidays, Floating Holidays, Birthday Pay (after one year of service at most locations), and Jury Duty (where required by law).

Other:
401K Retirement Savings Plan

Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.