A customer service representative's primary duties include: answering customer inquiries, resolving complaints, providing information about products and services, processing orders, handling returns and exchanges, maintaining customer records, and ensuring overall customer satisfaction by effectively communicating and troubleshooting issues through various channels like phone, email, or chat.

Skills required for customer service:
Excellent communication skills
Active listening skills
Problem-solving abilities
Empathy and patience
Product knowledge
Computer proficiency
Ability to handle stress and difficult situations

Qualifications:
Ability to work independently while meeting deadlines
High school diploma or equivalent.

Benefit:
Compensation And Benefits
Competitive salary commensurate with experience
Health and wellness benefits
Paid time off and holiday entitlements
Flexible working hours and remote work options.