General Summary: 

Supports full-service banking to Orange Wealth Management and business clients.  Coordinates credit, deposit-related services, lending, investment and trust services, and maintains customer awareness of company services.  Provide assistance with daily duties in underwriting, manage existing portfolio, draw downs, wire transfers, and business statements, personal financial statements, business tax, trust and estates documents and financial planning documents.
Private Banking Portfolio Manager provides support to Private Bankers and Private Banking Lending Relationship Manager. This support includes preparing, opening and reviewing loan and deposit documentation, trust documentation and interface with affiliated RIA while working with Private Bankers to ensure adherence to standards and regulatory requirements. The Private Banking Portfolio Manager may work directly with clients and internal partners to solve problems and provide superior client service.
 

Essential Duties and Job Responsibilities:

1. Monitors Clients’ on-boarding process including but not limited to completing client resumes.  Assists in relationship development of Private Banking clients, Investment Services, financial planning, personal trusts, and estate planning services.
2. Maintains frequent contact with clients, returning all incoming calls and addressing problems/questions.  Serves as an Assistant to Private Banking Officers, in coordination with client sponsors to provide consumer and commercial banking services, advisory services, trusts and estates.
3. Calls on potential or existing customers to develop new business by promoting company services and products.  Maintains integrity of program by targeting only qualified prospects and referring unqualified clients to the appropriate branch.  Seeks referrals from current client base.
4. Has access to complete credit, banking files, investment and trust and estate client information.
5. Identifies and evaluates client needs by utilizing financial profiles to determine cross-sale opportunities to meet production objectives.
6. Works directly with clients in partnership with Private Bankers and internal business partners to answer complex questions and solve operational issues while providing superior client service
7. Work with Private Bankers to understand transactions and make sure that all relevant documentation is obtained to facilitate a timely closing. Act as liaison between lender, Branch Managers, HVIA Portfolio Managers and Trust Officers.
8. Familiarity with and updating of CRM system (Salesforce) for private bankers
9. Assist and prepare Treasury Cash Management applications and processing.
10. Coordinate Private Banking events
11. Manage annual client engagement reviews and appointments.
12. Participate in selected community activities and organizations to enhance the company’s prestige with customers and generate new business.
13. Handle special projects as assigned. Work closely with all members of the Orange Wealth Management.
14. Relies on extensive experience and judgment to plan and accomplish goals.
15. Attends appropriate seminars and training classes to remain knowledgeable about all company products, programs, pricing, underwriting guidelines, procedures and documentation requirements.
16. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control

EDUCATION, CERTIFICATION, EXPERIENCE:

Bachelor’s degree required with 3-5 years Banking experience. Any advanced degrees or certifications preferred.  Candidates will be considered if they have a two year degree with at least 5+ years well rounded working banking experience in different areas of a bank (banking, trust, lending and investments).

KNOWLEDGE, SKILLS, ABILITIES:

1. General knowledge of all related private banking services, especially credit, lending, deposit, asset management and trust/estates matters.
2. Excellent communication skills, effective writer with high-touch professional demeanor.
3. Ability to communicate both inside and outside of bank.
4. Quality control of all products used by the customer.
5. Proficiency in sales and service techniques – prospecting and networking.
6. Strong financial acumen, general knowledge of commercial lending to small businesses.
7. Ability to establish credibility and rapport, excellent customer contact skills.
8. Contacts in the market, especially Centers of Influence are helpful.
9. Superior writing skills; public speaking required.
10. Extensive experience with Salesforce CRM platform.

WORK ENVIRONMENT:

1. General office environment with frequent client facing contact.

PHYSICAL DEMANDS:

1. Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 20 lbs.  Must be capable of climbing. Descending stairs in emergency situation.  Must be able to operate routine office equipment including telephone, copier, and calculator.  Must be able to work extended hours whenever required or requested by management.  Must be capable of regular, reliable and timely attendance.

Special Note:

External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above.  Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank.  Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. 

This job description in no way states or implies that these are the only duties to be performed by an employee.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.