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Join Our Team as a Medical Receptionist in Poughkeepsie, NY!
Are you an experienced medical administrative professional looking for a rewarding opportunity? We are seeking a skilled Medical Receptionist to join our team in Poughkeepsie, NY. This is a temporary-to-permanent position offering competitive pay rates of $18-$19 per hour.
Position: Medical Receptionist
Location: Poughkeepsie, NY
Employment Type: Temp to Perm
Hours: Monday - Friday, 8:45 AM - 5:00 PM
Salary: $18-$19 per hour
Medical Receptionist Qualifications:
- Minimum of two years of medical administrative experience required
- Proficiency in medical office procedures and terminology
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Ability to multitask and prioritize responsibilities effectively
- Experience with electronic health records (EHR) systems preferred
Medical Receptionist Responsibilities:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and assist with patient inquiries
- Verify patient information and insurance coverage accurately
- Collect co-pays and payments from patients, and process billing as needed
- Maintain patient records and ensure confidentiality of sensitive information
- Assist with administrative tasks such as filing, faxing, and data entry
- Collaborate with healthcare providers and staff to ensure efficient operations of the front desk
If you meet the qualifications and are ready to join a dynamic healthcare team in Poughkeepsie, NY, apply now!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18- $19 Hour
- Poughkeepsie, NY 12601
- 6/10/24
Job Title: Customer Service Representative (Temporary to Permanent)
Location: Highland Mills, NY
Work Schedule: Monday to Friday, 8:00 am - 5:00 pm
Pay Range: $18-$20 per hour
Bilingual Requirement: Fluent in Spanish (Required)
Preferred Experience: Insurance Industry
Are you a customer-focused individual with excellent communication skills? We are currently seeking a Customer Service Representative for a temporary-to-permanent position to join our dynamic team. If you thrive in a fast-paced environment, have a passion for providing exceptional customer service, and are bilingual in Spanish, we want to hear from you!
Customer Service Representative Qualifications:
- Bilingual proficiency in English and Spanish (Required).
- Previous customer service experience is a plus.
- Insurance industry experience is preferred.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Ability to adapt and thrive in a fast-paced environment.
Benefits:
- Competitive hourly wage ($18-$20 per hour).
- Opportunity for permanent placement.
- Professional development and growth opportunities.
Customer Service Representative Responsibilities:
- Assist with general administrative tasks.
- Provide excellent customer service to current and potential clients.
- Respond to inquiries and resolve customer concerns in a timely and efficient manner.
- Collaborate with team members to ensure a positive customer experience.
If you are a dedicated individual who enjoys helping others and is ready to take the next step in your career, apply now.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $18-$20 Hour
- Highland Mills, NY 10930
- 6/10/24
Customer Account Specialist Position
Location: Wappingers Falls, NY
Type: Direct Hire
Salary: $47,000 per year
Work Schedule: Monday to Friday, flexible 8-hour shifts between 8 am to 8 pm, occasional rotating Saturdays.
Customer Account Specialist Requirements:
- Minimum of 2 years' experience in customer service or a related position.
- Two-year (or higher) college degree preferred.
- Strong multitasking and attention to detail skills.
- Exceptional verbal and written communication skills.
- Proficient with Microsoft Suite and technical expertise in Salesforce or TalkDesk.
- Experience with CRM tools like Monday.com, Pipedrive, Zendesk, Hubspot, Oracle, etc., is strongly desired.
- Home internet access is required for off-site/remote operations.
Customer Account Specialist Responsibilities:
- Problem Resolution: Coordinate and implement solutions for customers, ensuring timely and professional communication to achieve satisfaction.
- Order Management: Handle order placement, inquiries, invoices, shipping details, product availability, and compliance with credit policies.
- CRM Management: Enter and oversee data in Salesforce, manage account setup, tax information, and contractual components of Purchase Order management.
- Technical Support: Utilize product knowledge to troubleshoot and resolve customer issues, initiate sales conversations, and provide product support.
- Cross-Functional Collaboration: Work seamlessly with departments such as Sales, Customer Success, Logistics, and Supply Chain to enhance the overall customer journey.
Take the next step in your career. Apply today!
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $47,000 Year
- Wappingers Falls, NY 12590
- 6/14/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Level: Entry Job Location: Woodland Pond Inc - New Paltz, NY Salary Range: $18.25 - $19.25 Hourly DescriptionPosition Summary The Concierge Porter is responsible for functioning as concierge and receptionist as requested and scheduled. Completes hands-on maintenance tasks as assigned ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Is9*CF) fully trained and competent in the tasks and duties of Concierge and Reception and fills in as scheduled and requested, primarily for meal periods (*CF) Presents a professional, pleasant demeanor at all times to residents and guests Completes assigned and varied basic maintenance functions Assists Maintenance staff as requested Logs on to Worxhub and complete work orders assigned. Tasks to be related to Concierge and Maintenance Responds to varied calls throughout facility during shift (lockouts, TV issues, etc) (*CF) Drafts, creates and distributes internal and external written communication as requested Completes all other related duties as assigned Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including evenings, weekends and/or holidays Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned Qualifications High school diploma, or HSE Excellent customer service and verbal communication skills Ability to read and comprehend instructions, short correspondence, and memos Demonstrated ability to function within a Windows based computer program Ability to multitask Demonstrated knowledge of appropriate skills for communicating by telephone and in person with individuals of all ages, especially the geriatric population Entry
- Immediately
- New Paltz, NY 12561
- 6/11/24
Human Resources Generalist
On-site, Poughkeepsie, New York
Overview:
The Human Resources Generalist provides clients with product offerings in a consultative fashion while also ensuring overall client satisfaction with products and services provided by NYS Certified PEO. Serves as a Subject Matter Expert (SME) with small to mid-size clients with HR business needs. Maintains ongoing relationship with client contacts and acts as the primary point of contact for Professional Employer Organization (PEO). Works collaboratively with internal partners to provide clients with effective resources for HR compliance requirements andassist in enhancing employee culture and relations. This role will be responsible to assist in providing guidance to clients in relation to Federal and State (NY) HR/Employment Law in conjunction with the Director of Human Resources. The goal of the HR Generalist and department is to empower and educate clients in the myriad of HR issues facing small to moderate sized businesses.
Human Resources Generalist Qualifications:
- Bachelor's Degree or relevant experience (5+ years) in a HR Generalist or managerial capacity with Employee Relations experience and varied industry understanding.
- Ability to work onsite Monday thru Friday in Poughkeepsie.
- Exceptional attention to detail with strong communication acumen; written and verbal.
- Motivation to develop skills to keep pace with changing landscape of HR.
- Capacity to commute locally, during normal working hours, up to 25% of the time
Human Resources Generalist Responsibilities:
- Services clients and provides consultative guidance to ensure appropriate resolution of client issues. Partners and collaborates with internal departments/subject matter experts in delivering actionable responses or plans to client’s concerns.
- Collaborates with clients on Employee Handbooks updates for legal compliance, industry standards and clarity of benefit implementation. This includes the creation, review, and enhancement of employee handbooks utilizing relevant software.
- Provides consultative guidance and advice to clients in the areas of Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement, Employee Relations, Compliance, Regulations, and Culture Enhancement.
- Responsible for ensuring shared employees are compliant with all required training/certifications.
- Communicates and interprets HR policies and procedures while providing remedies for any employee relations issue that may arise. Seeks appropriate guidance and support from Director of HR and Legal counsel as applicable.
- Maintains an awareness of HR trends and conducts training based on available resources.
- Promotes high-quality customer service to clients.
Compensation:
Benefits offered to employees include Medical, Dental, Vision, Paid Family Leave, Life Insurance, 401(k) Retirement, Holidays, Vacation and Sick days. Compensation for this position will be commensurate with experience and provide the successful candidate with extensive experience in a large number of industries.
This is an exceptional opportunity for an HR Professional that is looking to provide consultative HR expertise to business leaders throughout the Hudson Valley.
Why choose Ethan Allen Workforce Solutions? We offer many entry level administrative positions that are great for candidates who are looking to expand their skill set or get their foot in the door with many companies in the Hudson Valley. We’ve built our relationships with clients based on the candidates we send them, and they trust that we will send them top quality candidates. Candidates love working with us because we are able to find them work quickly. Our employees are paid on a weekly basis and are afforded the opportunity to enroll in our health insurance plan. Many of our positions are temp-to-hire, meaning that after a certain amount of time, the client can choose to hire our employee as one of their own.
Equal Opportunity Statement
Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.
- Full Time
- Immediately
- $95,000 Year
- Poughkeepsie, NY 12601
- 6/14/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Desk Clerk performs receptionist and customer service work helping to represent Mohonk Mountain House in the best way possible as they often serve as the guest’s first impression of the resort. The Desk Clerk is responsible for checking guests in/out of rooms graciously, efficiently, and accurately. They are responsible for processing charges and payments and demonstrating knowledge of billing and payment options. The ideal candidate would be courteous, self-motivated, friendly, and detail-oriented and provide accurate information about all resort amenities and services. Computer proficiency and the ability to effectively communicate via telephone, email, and in person are essential.
ESSENTIAL JOB FUNCTIONS:
- Process guest check-ins using established resort procedures. Verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
- Promote and recognize customer loyalty and provide exceptional service.
- Set-up guest reservation billing accounts for each person checking-in according to requests/requirements (shares, separate room rates/tax/incidentals, routing, comps)
- Collect information for guest billing, including tax exempt status information, credit card, check, or cash
- Assist customers with questions regarding their existing reservations. Make future reservations
- Understand reservation codes, other input codes, and special traces.
- Enter and confirm reservations in the property management system with the utmost accuracy and detail to capture important information.
- Generate and communicate daily traced requests, special attention guests, and VIPs for the front desk and other departments.
- Make Dining Reservations for hotel guests of the resort.
- Prepare key packets and registration card arrival boxes for reserved designated group business.
- Organize guest registration cards by filing all cards accurately in room number order.
- Provide information to guests on luggage storage, parking and retrieval of vehicles, and loading of luggage into cars for departure.
- Maintain a complete knowledge of all resort features, services, and activities (i.e. hours of operation, daily house counts, number of arrivals and departures, scheduled group and transient events, room availability, room types, rates, promotions, and amenities, locations of services and facilities).
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Understand and comply with resort and departmental policies and procedures including required uniform and dress code policies. Maintain a professional, neat, and well-groomed appearance and wear required department-issued uniform.
- Provide professional customer service with a desire to exceed, including exceptional verbal and written communication skills.
- Demonstrate computer proficiency with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus.
- Utilize Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
- Attend required coaching and training sessions as scheduled to review service quality and productivity.
- Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
- Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
- Transfer special unrelated front desk telephone calls to the appropriate departments
- Advise guests of messages (telephone, fax, etc.) and package deliveries.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain an assigned cash bank and insure accuracy of contracted amount. Follow proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits. Adhere to cashiering and accounting policies.
- Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges. Cash guests personal checks according to Mohonk Mountain House procedure. Settle guest room accounts.
- Perform an audit via Opera (PMS) programming (balance receipts) and return bank at close of shift in accordance with Mohonk Mountain House standards.
- Take information on shopping orders and relay information to the Guest Services Shopper.
- Process guest and employee dry cleaning requests accurately according to procedures. Inspect and confirm receipt of laundry from the cleaner.
- Provide transportation information and directions to guests. Book trip arrivals and departures via Mohonk Mountain House Transportation.
- Follow opening and closing procedure checklists.
- Document guest requests, concerns, and needs; and immediately communicate with appropriate departments/personnel. Follow-up to make sure the guest is satisfied with the resolution using Mohonk Mountain House Second Effort procedures.
- Keep a clean and neat work station, restock office supplies and paper supplies as necessary.
- Work in office setting subject to continuous interruptions and background noises.
- Work extended periods of time viewing a computer video monitor and input information with a keyboard.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions. Maintain a calm demeanor when under pressure.
- Maintain professional composure and use good manners on the telephone and in person.
- Be dependable, responsible, and punctual and; and maintain good attendance.
- Learn and effectively process job responsibilities efficiently and confidently.
- Demonstrate organizational skills, proofreading skills, an attention to detail, and produce well-written, error-free copies.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Maintain a flexible work schedule including days/nightsweekdays/weekends, holidays, and during peak periods of business.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Escort guests and show various room types.
- Lift up to 15 pounds (i.e. brochure, folio paper, registration card, and envelope boxes) from ground level to above head and carry distance of up to 100 feet with/ without assistance. Walk up to 3 miles per day.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, or stand for up to 5 hours at a time. Navigate up to six flights of stairs.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Maintain focus on the job task at hand to think clearly and quickly.
QUALIFICATIONS:
- High school diploma or equivalent required
- Hospitality or customer service experience required or degree in hospitality, business finance, or accounting.
- Cashiering or banking experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/30/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for check-in and check-out of hotel guests courteously and efficiently while maintaining a high level of guest satisfaction. Maintain the resort’s communication by processing incoming and outgoing calls for guests and employees. Responds to emergency situations in a calm, efficient manner by following Mohonk’s Emergency Guide and Response Manuals. Responsible for accounting functions as they relate to processing the business day and accompanying reports.
ESSENTIAL JOB FUNCTIONS:
•Represent Mohonk to the guest so as to promote customer loyalty and provide an exceptionally high level of service.
•Understand and comply with resort and departmental policies, procedures, and customs including required uniform and dress code policies.
•Provide professional customer service with a desire to exceed including exceptional verbal and written communication skills.
•Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
•Transfer incoming telephone calls to the appropriate extensions and departments.
•Display effective computer literacy skills and be familiar with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus. Use Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
•Attend required coaching and training sessions as scheduled to review service quality and productivity.
•Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
•Understand proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits.
•Understand reservation codes, other input codes, and special traces.
•Adhere to cashiering and accounting policies.
•Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges.
•Cash guests personal checks via established Mohonk procedure.
•Settle guest room accounts.
•Count a bank and ensure proper amount is present.
•Perform an audit via Opera (PMS) programming (balance receipts) then put cash envelope (with witness present) in the drop safe.
•Process guest check-ins using established resort procedures. Ability to verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
•Maintain a working knowledge of, but not limited to: Avaya PBX System, Portable Radio System, Paging System, Opera PMS software, Reservations Assistant software.
•Communicate clearly in a precise manner on the telephone, paging system, pagers, and in person with a clear and pleasant speaking voice.
•Operate the emergency alarm notifier and/or implement appropriate emergency procedures and remain calm in an emergency situation.
•Analyze problems and develop and implement action plans to address problems.
•Act as the Manager on Duty (MOD) in the event of an emergency until the on-call overnight MOD arrives on the scene.
•Record and maintain the Second Effort log for maintenance, housekeeping, and conference services requests and follow-up to guest and employee request/issues.
•Log/write and deliver incoming/outgoing messages/faxes for guests and employees.
•Access all functions of the property management software as it relates to guest service/information to answer questions.
•Reserve day-of dinner reservations for overnight guests.
•Work well with guests and fellow employees to resolve complaints/issues in a positive manner.
•Demonstrate enjoyment working with people in a service position.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Remain stationary at assigned posts for extended periods of time either standing or sitting.
•Lift as much as 20 pounds from ground level to waist level and carry a distance of up to 50 feet with/ without assistance. Walk up to 5 miles per day.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Read a computer monitor and enter pertinent data into the computer with a keyboard.
•Hear requests from guests as well as co-workers and management.
•Maintain focus on the job task at hand to think clearly and quickly.
•Flexible with work schedule.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Be dependable, responsible, and punctual and; and maintain good attendance.
•Learn and effectively process job responsibilities efficiently and confidently.
•Demonstrate good organization skills and attention to detail efficiently.
•Maintain a professional, neat, and well-groomed during work shifts.
QUALIFICATIONS:
•Prior hospitality or customer service experience preferred
•Prior overnight shift experience preferred
•Prior experience with PBX or similar communication consuls preferred
•High School Diploma
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/30/24