Your search resulted in 2 "Supervisor Payment Operations" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Supervisor Payment Operations
Hudson Valley Credit Union is currently recruiting for the position of Supervisor Payment Operations. Primary Function: Oversee the daily operations of the payment processing team, ensuring accurate, timely, and compliant execution of transaction processing. Responsible for overseeing staff productivity, resolving escalations, and collaborating with internal departments to support business objectives and member satisfaction.
Responsibilities
- Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
- Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
- Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
- Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
- Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
- Maintain and update SOPs, training materials, and audit documentation.
- Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
- Manage internal escalations and exceptions, ensuring timely resolution and communication.
- Support system upgrades, testing, and implementation of new payment technologies or platforms.
- Participate in audits, risk assessments, and regulatory reviews as needed.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
- Minimum 3 Years Fraud payment operations, banking, or financial services experience required
- Prior supervisory or team leader experience preferred
- Experience with real-time payments (RTP), FedNow, or digital wallets preferred
- Familiarity with fraud detection and prevention tools preferred
- Lean Six Sigma or process improvement certification preferred
Click here to view full job description
Why Choose HVCU?
Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!
Employee Perks:
- Base & Variable Pay Structures
- Paid Personal, Holiday & Volunteer Time Off
- Professional Development & Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental & Vision Coverage
- 401(k) With Employer Match & Non-Elective Employer Contribution
- Life, Short-term & Long-term Disability Insurances
- Discounted Loan Rates & Fees
Hudson Valley Federal Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
- Minimum 3 Years Fraud payment operations, banking, or financial services experience required
- Prior supervisory or team leader experience preferred
- Experience with real-time payments (RTP), FedNow, or digital wallets preferred
- Familiarity with fraud detection and prevention tools preferred
- Lean Six Sigma or process improvement certification preferred
Click here to view full job description
- Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
- Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
- Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
- Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
- Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
- Maintain and update SOPs, training materials, and audit documentation.
- Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
- Manage internal escalations and exceptions, ensuring timely resolution and communication.
- Support system upgrades, testing, and implementation of new payment technologies or platforms.
- Participate in audits, risk assessments, and regulatory reviews as needed.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 1/16/26
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Controller Responsible to: Position Classifications: Director of Finance Salaried/Exempt Directly Supervises and Evaluates: None WOODLAND POND CONFORMANCE STATEMENT: In the performance of their respective duties and responsibilities, all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary: Responsible for the overall operations and supervision of the accounting function with specific responsibility for the revenue cycle, purchasing cycle, financial statement / general ledger cycle. Will have substantial responsibility related to annual audit of financial statements, preparation of the cost reports for Medicare, Medicaid, and Adult Care Facility (ACF), completion of the NYS Department of Financial Services annual blanks and interrogatories. Responsible for the implementation of a monthly billing and collections cycle for Woodland Pond, maintenance of a strong system of internal controls, regulatory compliance and financial management. Essential Duties and Responsibilities: (*Indicates Critical Function) Responsibility for the revenue cycle, including oversight of private pay billing and collections, billing and collection for Medicare and Medicaid and commercial payors for the skilled nursing facility and outpatient therapy clinic, properly recording revenue cycle transactions in the general ledger, managing the allowance for doubtful accounts, monthly revenue analysis (*) Responsibility for the purchasing cycle, including oversight of vendor relations, invoicing, payment. Responsible to ensure that all vendor compliance matters are adhered to (excluded vendor database review, management of Business Partnership Agreements, etc) (*) Responsible for expense cycle and accounting for accruals, including depreciation analysis and management (*) Responsibility for the financial statement / general ledger cycle, including evaluation of the functionality of the general ledger software, and utilization of the same to prepare monthly and annual financial statements in accordance with GAAP. Ensure that financial reports meet the needs of the WP Exec Team and Board of Directors. (*) Substantial responsibility related to: (*) The annual audit of financial statements, Preparation of the cost reports for Medicare, Medicaid, and Adult Care Facility (ACF), Preparation of the 990 – Return of Organization Exempt from Income Tax, Completion of the NYS Department of Financial Services annual blanks and interrogatories. Maintenance of a strong system of internal controls, especially around cash management and vendor management, with a focus on risk identification and proactive risk avoidance, to include all required account and bank reconciliation. (*) Substantial responsibility for periodic Medicare and Medicaid revalidations and aiding in response to any notices of Medicare or Medicaid claims. Maintenance of a system that ensures no violations of law, regulations, financial best practices, GAAP, and the Fair Claims Act (*) Regulatory compliance (*) All other duties as assigned GENERAL SKILLS AND ABILITIES: Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications: Bachelor’s degree in accounting with concentration in accounting preferred, with minimum of five years relevant experience; or equivalent education and experience. Health care / long-term care experience required; NYS health care / long-term care preferred. Demonstrated knowledge on the appropriate skills for communicating with all ages, especially the geriatric population. Proficient in Microsoft excel Proficient in use of one or more general ledger / financial statement software Valid New York driver’s license and good driving record. Degree of Travel: Occasional local travel for bank deposits and mailings, and regional travel for conferences and seminars. Disruption to Routine: Must be able to adapt to resident and staff member interests and occasionally conflicting needs. Occasional schedule changes due to resident and staff requests and/or special events. Occasional additional hours. Occasional evenings and weekend hours. Frequent interruptions. Safety Hazards in Job: Stress due to need to meet multiple, varying needs of residents and staff and need to meet deadlines. Eye and position strain from work on computers. Physical Demands Never Occasionally Frequently Continually Sit X Stand X Walk X Bend/Stoop X Squat X Crawl X Climb X Reach Above Shoulder Level X Kneel X Balance X Lift, Carry, Push, Pull Maximum 10 Lbs. X Maximum 20 Lbs. X Maximum 50 Lbs. X Maximum Over 50 Lbs. X Must Be Able To See X Hear X Speak X Use One Hand X Use Both Hands X Environmental Conditions Never Occasionally Frequently Continually Involves Being Inside X Outside X Exposed to Temperatures of 32ûF and less X 100ûF and more X Wet & Humid Conditions X Noise, Vibration X Fumes, Dust X Hazards, Exposure Never Occasionally Frequently Continually Infectious Wastes X Toxic Chemicals X Needles/Body Fluids X Radiation X Chemotherapeutics X Occasionally = 1% to 33% of the time Frequently = 34% to 66% of the time Continually = 67% to 100% of the time I have read and understand the responsibilities of my position at Woodland Pond as outlined in this Position Description. _____________________________________ _____________________ Employee Signature Date ____________________________________ ____________________ Supervisor Signature Date
- Full Time
- Immediately
- New Paltz, NY 12561
- 1/31/26


