Hudson Valley Credit Union is currently recruiting for the position of Supervisor Payment Operations. Primary Function: Oversee the daily operations of the payment processing team, ensuring accurate, timely, and compliant execution of transaction processing. Responsible for overseeing staff productivity, resolving escalations, and collaborating with internal departments to support business objectives and member satisfaction.

• Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
• Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
• Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
• Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
• Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
• Maintain and update SOPs, training materials, and audit documentation.
• Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
• Manage internal escalations and exceptions, ensuring timely resolution and communication.
• Support system upgrades, testing, and implementation of new payment technologies or platforms.
• Participate in audits, risk assessments, and regulatory reviews as needed.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
• Minimum 3 Years Fraud payment operations, banking, or financial services experience required
• Prior supervisory or team leader experience preferred
• Experience with real-time payments (RTP), FedNow, or digital wallets preferred
• Familiarity with fraud detection and prevention tools preferred
• Lean Six Sigma or process improvement certification preferred

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree or at least 2 years equivalent experience for each undergraduate year not completed; undergraduate degree cannot substitute for minimum number of years of experience preferred
• Minimum 3 Years Fraud payment operations, banking, or financial services experience required
• Prior supervisory or team leader experience preferred
• Experience with real-time payments (RTP), FedNow, or digital wallets preferred
• Familiarity with fraud detection and prevention tools preferred
• Lean Six Sigma or process improvement certification preferred

Click here to view full job description

• Supervise and lead a team of payment operations specialists, providing coaching, performance feedback, and development opportunities.
• Monitor daily payment processing activities including ACH, wire transfers, check processing, and internal settlements.
• Ensure compliance with internal policies, regulatory requirements (e.g., NACHA, PCI-DSS), and industry standards.
• Identify and support process inefficiencies and implement improvements to enhance accuracy, speed, and cost-effectiveness.
• Collaborate with IT, Risk, Compliance, and Customer Service teams to resolve issues and support cross-functional initiatives.
• Maintain and update SOPs, training materials, and audit documentation.
• Prepare and analyze operational reports, KPIs, and metrics to inform leadership and help inform strategic decisions.
• Manage internal escalations and exceptions, ensuring timely resolution and communication.
• Support system upgrades, testing, and implementation of new payment technologies or platforms.
• Participate in audits, risk assessments, and regulatory reviews as needed.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Manager Member Operations Analytics. Primary function: Lead the Member Operations Analytics team in developing and executing a data-driven strategy that supports operational efficiency and member experience. Deliver timely, actionable insights through data consolidation, reporting, advanced analytics, and dashboard management for each line of business aligned under the Member Operations department. Create clear and compelling presentations to communicate findings, trends, and recommendations.

• Translate leadership reporting needs and integrate industry data analytic trends to define and deliver a business analytics strategy and roadmap. Champion and lead data consolidation, reporting, dashboard, and business analytics programs.
• Oversee the technical operations of the Member Operations analytical area including report and dashboard project management, code review, and data warehouse architecture decisions.
• Responsible for timely implementation, testing, integration and monitoring of new custom programming to support Member Operations’ initiatives.
• Work with the Director of Member Operations Administration to assist in the development and implementation of long-range strategic plans to address the evolving information processing needs of the Member Operations teams.
• Remain current in emerging data analytic trends primarily related to the financial services industry.
• Liaison with other departments across the Credit Union including IT, Banking Division, Risk, Finance, and others to ensure Member Operations’ data needs are being met.
• Develop and maintain effective and productive working relationships with Member Operations departments as well as across the other Credit Union departments. Work with the Director of Member Operations Administration, key stakeholders, and the user community to create, modify and test the Credit Union’s data visualization software.
• Ensure employees’ adherence to service guidelines and that superior service is provided at all times. Interview, hire, and develop Member Operations Analytics staff, and is responsible for quality work output of employees.
• Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback. Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree in Finance, Business Administration preferred
• Six Sigma Lean Certification preferred
• Minimum 6 Years Operations experience required
• Minimum 6 Years Leadership experience required
• Minimum 5 Years Financial Services experience required
• Minimum 4 Years Technology/Reporting experience required
• Minimum 2 Years Project Management experience required

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree in Finance, Business Administration preferred
• Six Sigma Lean Certification preferred
• Minimum 6 Years Operations experience required
• Minimum 6 Years Leadership experience required
• Minimum 5 Years Financial Services experience required
• Minimum 4 Years Technology/Reporting experience required
• Minimum 2 Years Project Management experience required

Click here to view full job description

• Translate leadership reporting needs and integrate industry data analytic trends to define and deliver a business analytics strategy and roadmap. Champion and lead data consolidation, reporting, dashboard, and business analytics programs.
• Oversee the technical operations of the Member Operations analytical area including report and dashboard project management, code review, and data warehouse architecture decisions.
• Responsible for timely implementation, testing, integration and monitoring of new custom programming to support Member Operations’ initiatives.
• Work with the Director of Member Operations Administration to assist in the development and implementation of long-range strategic plans to address the evolving information processing needs of the Member Operations teams.
• Remain current in emerging data analytic trends primarily related to the financial services industry.
• Liaison with other departments across the Credit Union including IT, Banking Division, Risk, Finance, and others to ensure Member Operations’ data needs are being met.
• Develop and maintain effective and productive working relationships with Member Operations departments as well as across the other Credit Union departments. Work with the Director of Member Operations Administration, key stakeholders, and the user community to create, modify and test the Credit Union’s data visualization software.
• Ensure employees’ adherence to service guidelines and that superior service is provided at all times. Interview, hire, and develop Member Operations Analytics staff, and is responsible for quality work output of employees.
• Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback. Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Automation Platforms Manager. Primary Function: manage a team responsible for the development planning, design, operational readiness, and support cloud computing of the automation platform including, but not limited to RPA, Batch, and CI/CD. This will require both technical and leadership competencies to manage and help coordinate major initiatives, coordinating multiple departments, service lines, platforms, and various administrative interfaces with overall business/financial solutions. Manage projects involving high business risk, scope, and impact to the organization; leads and facilitates strategic projects and is involved in evaluating and researching new and existing products, procedures, workflows and needs associated with environments. The individual will help execute the strategy and will provide insight to leaders, peers, and team members on the delivery. 

• Oversee and manage all automation development projects, ensuring they are completed on time and within budget.
• Develop and implement automation strategies to improve efficiency and productivity.
• Lead, mentor, and manage a team of software developers, promoting a culture of continuous improvement and innovation.
• Plan, manage, troubleshoot, and deploy client/server-based applications.
• Automate workflows using Python, Jenkins, GIT, BASH, Ansible, and third-party API's along with RPA, Batch technologies, and other available tools.
• Building micro services based on containerized applications.
• Familiarity with major cloud providers (Azure, AWS) and hybrid environments. 
• Work closely with stakeholders to identify, prioritize business requirements, and create functional user stories that align with business requirements.
• Act as a subject matter expert on how our internal systems/processes relate to one another to manage, prioritize, and respond to ad-hoc requests from a large and diverse group of individuals in a timely manner.
• Partner with cross-functional teams to define and implement scalable, repeatable lead management processes that enable efficiencies across all platforms and business areas.
• Manages projects involving high business risk, scope, and impact on the organization.
• Leads and facilitates strategic projects and is involved in evaluating and researching new and existing products, procedures, workflows and needs associated with environments.
• Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback.
• Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• Bachelor’s Degree or 2 years experience in computer science or related field required. 
• Minimum 7 Years experience in software development/lead or management position is required. 
• Minimum 2 Years experiece developing and/or managing REST & SOAP web service API(s) is preferred.
• Minimum 5 Years leading the design, implementation and integration of open hybrid cloud platforms  is required.
• Minimum 2 Years experience working in an Agile, Scum, and/or DevOps environment, working to improve the cloud life cycle, infrastructure & application uptime, availability, etc., is required.

Click here to view full job description

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!  

Employee Perks: 

• Base & Variable Pay Structures 

• Paid Personal, Holiday & Volunteer Time Off 

• Professional Development Training through HVCU University & Academy 

• Student Loan Repayment & Tuition Reimbursement Programs 

• Medical, Dental & Vision Coverage 

• 401(k) With Employer Match & Non-Elective Employer Contribution 

• Life, Short-term & Long-term Disability Insurances 

• Discounted Loan Rates & Fees  

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law. 

• Bachelor’s Degree or 2 years experience in computer science or related field required. 
• Minimum 7 Years experience in software development/lead or management position is required. 
• Minimum 2 Years experiece developing and/or managing REST & SOAP web service API(s) is preferred.
• Minimum 5 Years leading the design, implementation and integration of open hybrid cloud platforms  is required.
• Minimum 2 Years experience working in an Agile, Scum, and/or DevOps environment, working to improve the cloud life cycle, infrastructure & application uptime, availability, etc., is required.

Click here to view full job description

• Oversee and manage all automation development projects, ensuring they are completed on time and within budget.
• Develop and implement automation strategies to improve efficiency and productivity.
• Lead, mentor, and manage a team of software developers, promoting a culture of continuous improvement and innovation.
• Plan, manage, troubleshoot, and deploy client/server-based applications.
• Automate workflows using Python, Jenkins, GIT, BASH, Ansible, and third-party API's along with RPA, Batch technologies, and other available tools.
• Building micro services based on containerized applications.
• Familiarity with major cloud providers (Azure, AWS) and hybrid environments. 
• Work closely with stakeholders to identify, prioritize business requirements, and create functional user stories that align with business requirements.
• Act as a subject matter expert on how our internal systems/processes relate to one another to manage, prioritize, and respond to ad-hoc requests from a large and diverse group of individuals in a timely manner.
• Partner with cross-functional teams to define and implement scalable, repeatable lead management processes that enable efficiencies across all platforms and business areas.
• Manages projects involving high business risk, scope, and impact on the organization.
• Leads and facilitates strategic projects and is involved in evaluating and researching new and existing products, procedures, workflows and needs associated with environments.
• Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback.
• Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Career Coach - PT (Grant Funded)

• Conduct one-on-one career coaching sessions to assist students with job search strategies, career exploration and goal setting.
• Guide students though career inventories and assessments to help identify career interests and strengths.
• Provide job navigation support.
• Assist students in security internships and employment opportunities related to their academic programs.
• Collect and analyze data on student career outcomes, job placement, and program effectiveness to inform career services initiatives and continuous improvement.
• Prepare reports and assessments to evaluate program effectiveness through student feedback, job placement rates and career coaching metrics as needed to measure the impact of career coaching.

• Ability to guide students in career decision-making and goal setting.
• Knowledge of career development tools, job search strategies, and employment trends.
• Proficiency in resume and cover letter writing, interview preparation and networking strategies.
• Familiarity with career assessment tools and student engagement platforms (e.g. Starfish, Handshake, LinkedIn)

Assistant Director of Career Success

• Liaison to academic departments, faculty and professional staff to promote delivery of career coaching, training and support.
• Conducts student outreach regarding career planning and related opportunities.
• Offers on-going career training and workshops for staff and faculty advisors.
• Coordinates career coaching workshops and targeted messaging for students.
• Assists the office and academic departments in identifying and implementing transitional services and initiatives that cater to the needs of students.
• Develops and maintains resources for career coaching.
• Works with the Associate Director of Career Success to review, update and revise training materials including use of career coaching tools.
• Utilizes technology to enhance the delivery of career coaching.
• Compiles, organizes and contributes to the analysis of assessment data related to career activities and initiatives.
• Maintain connections with local employers, professional and state organizations to remain current with workplace opportunities and promote educational opportunities at SUNY Orange.
• Assists students with Career Exploration Process by introducing them to available online tools.
• Collaborates with the FYE Advisory Board on FYE course activities related to career exploration and tools.
• In collaboration with the Pathway and Success Coaches ensure that students on the FYE course have Success plans that encompass their career goals.

• MBTI Certified Practitioner program
• Community college or higher education experience delivering career advising training.
• Experience with Career Coach, Career FOCUS 2, Big Interview, Ellucian Banner, Banner Communications, DegreeWorks, Starfish.
• Proficiency with Google suite and virtual conferencing
• Bilingual Skills.

• Excellent low-cost health insurance
• Generous leave policy (including Winter and Spring Breaks)
• Tuition Reimbursement
• Retirement Plans
• Retiree Health Insurance
• Supplemental Insurance
• Public Service Loan Forgiveness eligible

PROSPERAR Pathway Coach - PT

• Experience with developing, conducting and evaluating educational programs.
• Experience Implementing tools to track student progress towards academic and personal goals and/or student success.
• Knowledge of higher education, training and vocational programs.
• Knowledge about community and college resources.
• Experience working with low-income, first-generation populations.
• Strong organizational skills, attention to detail, ability to complete tasks accurately and in a timely manner.
• Proactive problem solver that demonstrates initiative and the ability to work individually and, in a team, setting when necessary.
• Ability to effectively establish and maintain working relationships with supervising personnel, coworkers, all constituents and the public.
• Perform well under pressure, within time constraints, with a high degree of accuracy, diplomacy and confidentiality.
• Ability to coordinate work flow while dealing with multiple projects and deadlines.
• Ability to present complex information and data in coherent fashion.
• Bilingual-Spanish.
  

Dietician Assistant - Workforce Training Instructor - Part Time, Grant Funded

• Review the curriculum provided and teach classes as outlined and scheduled, consistent with Orange County FoodTEC's philosophy, policies, and guidelines and those of the grant funders.
• Work individually, and in conjunction with the Executive Director and Coordinator of FoodTEC, to coach and advise trainees who may need extra help, have questions about course information, want career guidance, or need assistance in their studies.
• Provide weekly curriculum and student evaluation feedback to the Executive Director and Coordinator of FoodTEC.
• File course grades, records, and documents consistently, and promptly within the specified timeframe.
• Maintain a record of trainee attendance, progress, and grade distributions and share it with the Coordinator of FoodTEC and Success Coach.
• Supervise trainees in preparing quality food within the Institute's guidelines.

• Experience teaching or training in a multicultural youth or adult setting.
• Effective oral communication skills.
• Academic degrees or professional credentials in a related discipline.
• Knowledge and experience in program planning for adult learners, workforce development, and/or the food, beverage, and hospitality industry.
• Familiarity with basic nutrition and nutrition throughout the stages of life.
• Knowledge of basic nutrition, macro-nutrients, micro-nutrients, vitamins/minerals, and food/medication Interactions.
• Relevant work experience in teaching nutrition or in one or more of the following areas: Clinic Dietician/Nutritionist, Dietician Assistant, Nutrition Educator, Healthcare Food Service.
• Strong communication skills, including public speaking and producing high quality written reports.
• Strong problem-solving skills with the ability to identify the appropriate processes for addressing particular issues, arrive at supportable recommendations, build consensus, and ensure successful implementation.
• Knowledge or willingness to learn procedures, operations, organizational structures, and principles of higher education institutions.
• A commitment to the principles of equity and inclusion and understanding of and sensitivity to diversity issues related to effective communication and interaction with persons from diverse cultural backgrounds, age ranges, social backgrounds, and experience levels.

Environmental Health Safety Workforce Training Instructor - Part Time, Grant Funded

• Review the curriculum provided and teach classes as outlined and scheduled, consistent with Orange County FoodTEC's philosophy, policies, and guidelines and those of the grant funders.
• Utilize the established curriculum, syllabus and textbook(s) for the course being taught.
• Work individually and in conjunction with the Executive Director, Coordinator of FoodTEC and Kitchen Assistant, to coach and advise trainees who may need extra help, have questions about course information, want career guidance, or need assistance in their studies.
• Provide weekly curriculum and student evaluation feedback to the Executive Director and Coordinator of FoodTEC.
• File course grades, records, and documents consistently, promptly and within the specified timeframe.
• Maintain a record of trainee attendance, progress, and grade distributions and share it with the Coordinator of FoodTEC and the Success Coach.
• Supervise trainees in the classroom, kitchen, and field activities.
• Enforce sanitation principles (appropriate to teaching assignment), attendance policies, Institute's Professionalism, Uniform, and Hygiene Policy, and other academic policies.

• Academic degrees or professional credentials in a related discipline.
• Experience teaching or training in a multicultural youth or adult setting.
• Knowledge and experience in program planning for adult learners, workforce development, and/or the Food, Beverage, and Hospitality industry.
• Knowledge of Food Safety, HACCP systems, GMP & SQF Food Safety Standards.
• Relevant work experience in one or more of the following areas: Food Safety and Quality Assurance in food processing/manufacturing plants, chain restaurant operations.
• Relevant experience teaching and expert knowledge of and practical experience in HACCP, GMP/SQF, ISO-9000, GHS,FDA Nutrition Labeling Act, USDA Grant of Inspection compliance.
• Strong communication skills including public speaking, and producing high quality written reports.
• Strong problem-solving skills with the ability to identify the appropriate processes for addressing particular issues, arrive at supportable recommendations, build consensus, and ensure successful implementation.
• Knowledge or willingness to learn procedures, operations, organizational structures, and principles of higher education institutions.
• A commitment to the principles of equity and inclusion and understanding of and sensitivity to diversity issues related to effective communication and interaction with persons from diverse cultural backgrounds, age ranges, social backgrounds, and experience levels.