Customer Service Representative – Internal Opportunity

We have an exciting opportunity in our Poughkeepsie office for a Customer Service Representative to join our growing team. This role is perfect for someone who thrives in a fast-paced environment, enjoys working with people, and can balance both teamwork and independent tasks. If you have a go-getter attitude, strong problem-solving skills, and a natural ability to make people feel welcome, we want to hear from you!

This position offers room for growth within Ethan Allen Staffing and is a great opportunity for those looking to build a career in staffing and recruiting. Candidates with experience in hospitality, retail, or other customer-focused industries tend to excel in this role!

What You’ll Be Doing:

• Being the first point of contact for job seekers and employees, ensuring a positive experience
• Answering and directing phone calls with professionalism and confidence
• Maintaining accurate employee records, including references and documentation
• Processing weekly timecards for over 400 employees
• Supporting Staffing Specialists with interview coordination and onboarding
• Assisting with general office operations, including opening and closing the office

What You’ll Need to Succeed:

• A positive attitude, self-sufficiency, and the ability to adapt to a fast-paced environment
• Bilingual in English and Spanish is strongly preferred
• 1+ year of administrative, hospitality, or customer service experience
• Strong communication skills and a professional phone presence
• Excellent attention to detail and ability to multitask
• Proficiency in Microsoft Office and Windows Operating System
• Experience with Applicant Tracking Systems is a bonus

This full-time, Monday-Friday (8:00am-5:00pm) role offers a pay rate of $22 per hour and is ideal for someone eager to learn, grow, and take ownership of their work. If you're ready to be part of a dynamic and supportive team, apply today!

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.