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JOB TITLE: Cross Country Ski Shop / Snow Tubing Attendant
DEPARTMENT: Ski
BASIC FUNCTIONS AND RESPONSIBILITIES:
Assist the Ski Manager with meeting specific operational goals, general ski shop procedures, skiing, snowshoeing, traction devices and snow tubing safety measures.
ESSENTIAL JOB FUNCTIONS:
Maintain a safe, enjoyable, and welcoming ski environment for all guests.
- Promote Mohonk Mountain House’s unique cross-country skiing and snowshoeing experiences through positive guest engagement and knowledgeable service.
- Communicate clearly with the Ski Manager regarding guest needs, trail conditions, upcoming events, and any issues or concerns requiring attention.
- Record, organize, and coordinate all ski lesson reservations accurately and efficiently.
- Perform daily office procedures, including answering phones, completing condition reports, processing assumption of risk forms and rental sheets, and maintaining voicemail and related administrative systems.
- Operate the Point-of-Sale (POS) system accurately to process rental transactions, lessons, and merchandise sales.
- Maintain a clean, organized, and professional appearance in the Ski Shop and Snow Tube Hill at all times.
- Organize and oversee an efficient rental system for cross-country skiing and snowshoeing equipment.
- Interact with all guests and co-workers in a courteous, professional, and service-oriented manner.
- Communicate clearly and effectively with the ski, skate, and activities teams, as well as all other Mohonk Mountain House departments.
- Perform minor maintenance and repairs on ski and snowshoe rental equipment, including installing or replacing bindings, riveting, and repairing decking as needed.
- Recommend appropriate ski and snowshoe trails to guests, prioritizing safety and matching suggestions to each guest’s ability level.
- Inspect trail conditions regularly and provide recommendations for maintenance and usage.
- Assist with snow and ice removal at the front and rear entrances of the Ski Shop and on the Boat Dock to ensure safe guest access.
- Lead snow tubing operations, ensuring guest safety, adherence to Mohonk Mountain House policies, and delivery of an engaging and fun recreational experience.
- Snow Tubing: assist with inflation, inspection, maintenance of Snow Tubes. Assist with inspection, maintenance and installation of mats, pads and fencing.
- Demonstrate an outgoing, friendly, and professional demeanor when interacting with guests and team members.
- Exhibit trustworthiness, dependability, and honesty in all responsibilities and guest interactions.
- Maintain a flexible work schedule, including days, evenings, weekends, holidays, and peak business periods.
- Perform duties in a safe and responsible manner to prevent injury to self or others.
- Operate snow blowers and other snow maintenance equipment safely.
- Assist guests with merchandise sales and transactions in the Ski Shop.
- Refill fuel containers for snowmobiles and related equipment as needed.
- Perform daily cleaning and maintenance procedures to uphold a safe, clean, and well-organized work environment.
- Demonstrate composure, professionalism, and sound judgment when handling change, adversity, or high-pressure situations.
- Identify and analyze problems effectively, developing and implementing appropriate action plans to resolve issues promptly and efficiently.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time. Reach areas as high 8 feet with the use of a step ladder.
- Lift up to 75 pounds from ground level to waist level and carry a distance of up to 200 feet with/ without assistance. Walk up to 5 miles per day.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
- Carry a two-way portable radio and earpiece to communicate and provide immediate response to emergency situations.
- Perform basic mathematic calculations and cash handling skills.
QUALIFICATIONS:
Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Eligible to legally work in the U.S.
- CPR and First Aid Certification preferred.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Immediately
- New Paltz, NY 12561
- 11/21/25
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $22.54 - $24.54 Hourly Job Shift: Days/Eves Job Category: Health Care DescriptionGarden View Program Coordinator Responsible to Position Classifications Activities Director Hourly/Non-Exempt Directly Supervises and Evaluates None Is Back Up To: Activities Coordinator & Music Therapist Is Backed Up By: Activities Coordinator & Music Therapist WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities, all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Program Coordinator is responsible for assisting in the development and provision of daily structured leisure services for the GV unit throughout the course of the day. Assists in coordinating residents, volunteers, and staff in such planning and implementation of programs and activities of the Health Center ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Assists in planning, organizing and leading activities that promote dignity and independence while encouraging resident socialization and overall well-being (*CF) Enlists the assistance of the HHA/CNA that promote a set routine, cognitive stimulation, socialization and physical activity engagement (*CF) Provides guidance and oversight to HHA/CNA as it relates to their engaging residents in activities Participates in dementia training (*CF) Works collaboratively with all departments at Woodland Pond Assists in the development of resident and family orientation for new admissions Is a liaison with residents, families, and other departments to support resident engagement and quality of life (*CF) Conducts initial assessments and adheres to Resident Care and Service Plans and dietary orders (*CF) Communicates with family and care givers for support and to foster sense of community Actively participates in activity planning meetings; including presenting a standing report of challenges, successes and recommendations for upcoming events (*CF) Encourages residents to participate in activities based on known specific resident interest levels (*CF) Encourages social exchanges between residents through participation (*CF) Maintains daily resident attendance records Ensures resident newspapers and mail is delivered daily (*CF) Monitors and makes requests for necessary supplies/equipment; organize same and store securely Decorates monthly bulletin board and assists in publicity for events Assists in publicity of activities Contributes to the monthly newsletter Assists in initiating and maintaining personal music equipment for music and memory program Arranges and sets up virtual video calls according to schedule; updates list as needed Understands and follows the process/procedures related to resident outings Assists in the orientation of new volunteers; works collaboratively with same Escorts new Pet Therapy volunteers as directed Completes all required training and in-services All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Demonstrated knowledge and skills necessary to provide programming to and communicate with primarily elderly population Demonstrated knowledge of the principles of growth and development over the life span Ability to assess data reflecting the resident’s status and interpret the appropriate information needed to identify each resident’s requirements Ability to read, analyze, and interpret general and professional periodicals and journals Ability to write reports, newsletters, and general correspondence, using standard word processing and publishing software Ability to respond to questions from groups of managers, residents, staff, and the general public Ability to remain calm in all types of situations, including emergencies Must be creative and energetic; willing to work as part of a team Ability to utilize various A/V equipment, computers, and systems as well as baking/cooking equipment to assist in the delivery of activity programming Demonstrate appropriate basic food handling skills and food safety knowledge Availability to work a flexible schedule including regular evening/weekend hours and alternating holidays Maintains predictable and reliable attendance QualificationsQualificationsHigh school diploma or HSE. Associates Degree preferredCertification as a Dementia Practitioner, or certification in progress is acceptableComputer proficiency, specifically with Microsoft Office programs.Current CNA certification, preferredMinimum one year related experience, experience working with people with dementia, desiredValid NYS driver’s license
- Full Time
- Immediately
- New Paltz, NY 12561
- 11/17/25
Hudson Valley Credit Union is currently recruiting for the position of Quality Assurance Lead. Primary Functions: Analyzes business and technical requirements, identifies program/project needs, develops the testing strategy, plan, approach, scenarios, test cases, and performs or coordinates the functional testing and performance testing for the credit union technologies. This position works closely with peers, stakeholders and end users to ensure quality deliverables have technical compatibility and user satisfaction. The Quality Assurance Lead ensures software testing and QA best practices are built and followed.
Responsibilities
Assist in creating an overall IT quality strategic roadmap and approach to quality assurance that will ensure required performance and functionality of HVCU’s technology and applications.
Assist in the creation of end-to-end test strategies for testing of major platform and application deployments, upgrades, and maintenance. Follow best practices for quality assurance processes and perform them in a timely and efficient manner.
Create quality assurance and testing standards to be adhered to by all HVCU staff. Educate and guide business users on the importance of quality assurance/testing and their practices.
- Design, develop and maintain automation for validating data to ensure data quality and consistency.
- Lead quality assurance plans to support system integrations, conversions and migrations.
Partner with HVCU’s Project Management Office in the creation of quality assurance and activities in project plans.
Provide oversight, guidance and management to quality assurance 3rd parties providing services to HVCU to achieve assurance goals in a cost effective manner.
Increase team capacity through the use of automated solutions to enable speed and agility in meeting business needs.
Develop control processes and scorecards to monitor data and reporting issues to produce QA test result reports, in an effort to drive and coordinate issue resolution with responsible parties.
Ensure solutions within the environment follow established guidelines, policies, and technical frameworks.
Act as a liaison and collaborate with business clients, technology personnel, and support providers to track and implement business requirements, drive efficient and effective discussions regarding QA best practices and implement strategies throughout the life cycle of projects or process improvements.
Keep current with technology trends, solutions, and vendors.
Perform other job-related duties as necessary.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Bachelor’s Degree in IT/Computer Science or related field is required.
- Minimum 8 years experience creating and executing the testing of plans and strategies.
- Minimum 5 years technology experience is required.
- Work history in a Credit Union or financial institution is preferred.
Click here to view full job description
Why Choose HVCU?
Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!
Employee Perks:
- Base & Variable Pay Structures
- Paid Personal, Holiday & Volunteer Time Off
- Professional Development Training through HVCU University & Academy
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental & Vision Coverage
- 401(k) With Employer Match & Non-Elective Employer Contribution
- Life, Short-term & Long-term Disability Insurances
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Bachelor’s Degree in IT/Computer Science or related field is required.
- Minimum 8 years experience creating and executing the testing of plans and strategies.
- Minimum 5 years technology experience is required.
- Work history in a Credit Union or financial institution is preferred.
Click here to view full job description
Assist in creating an overall IT quality strategic roadmap and approach to quality assurance that will ensure required performance and functionality of HVCU’s technology and applications.
Assist in the creation of end-to-end test strategies for testing of major platform and application deployments, upgrades, and maintenance. Follow best practices for quality assurance processes and perform them in a timely and efficient manner.
Create quality assurance and testing standards to be adhered to by all HVCU staff. Educate and guide business users on the importance of quality assurance/testing and their practices.
- Design, develop and maintain automation for validating data to ensure data quality and consistency.
- Lead quality assurance plans to support system integrations, conversions and migrations.
Partner with HVCU’s Project Management Office in the creation of quality assurance and activities in project plans.
Provide oversight, guidance and management to quality assurance 3rd parties providing services to HVCU to achieve assurance goals in a cost effective manner.
Increase team capacity through the use of automated solutions to enable speed and agility in meeting business needs.
Develop control processes and scorecards to monitor data and reporting issues to produce QA test result reports, in an effort to drive and coordinate issue resolution with responsible parties.
Ensure solutions within the environment follow established guidelines, policies, and technical frameworks.
Act as a liaison and collaborate with business clients, technology personnel, and support providers to track and implement business requirements, drive efficient and effective discussions regarding QA best practices and implement strategies throughout the life cycle of projects or process improvements.
Keep current with technology trends, solutions, and vendors.
Perform other job-related duties as necessary.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 11/17/25
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $26.43 - $34.93 Hourly Job Shift: Days/Eves Job Category: Health Care DescriptionPosition Summary The LPN is responsible to provide direct nursing care to the residents and to supervise the day-to-day nursing activities performed by nursing assistants. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern Woodland Pond, and as may be required by the Director of Nursing Services, Unit Manager and Charge Nurse to ensure that the highest degree of quality care is maintained at all times ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative functions: Notifies the RN on-call, Director of Nursing, and Administrator on call as required (*CF) Participates actively with IDT and follows-through on actions determined by the Team Serves as a resident advocate and ensures resident rights are maintained (*CF) Supports the medical staff Works collaboratively with all departments at Woodland Pond Works with staff in the planning of the units services, programs, and activities (*CF) Ensures consistency between both floors in nursing care (*CF) Ensures staff comply with polices and standards of care (*CF) Ensures completeness of Accident and Incident reports (*CF) Promotes mission and values of Woodland Pond at New Paltz (*CF) Serves as a leader and resource for nursing staff (*CF) Ensures safe quality care is provided to the residents daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) Is a liaison with residents, families, and other departments to adequately plan for and provide resident care (*CF) Ensures accurate, appropriate, and complete documentation by all nursing staff Provides medications and treatments as assigned (*CF) Assists with resident cares as needed (*CF) Documents according to policies (*CF) Care Plan, Kardex, MDS: Ensures accuracy of each Effectively communicates the plan of care Ensures that resident care plan is followed Communication: Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. Uses communication to enhance quality of resident care and staff working environment Personnel/Staff Development: Responsible for employee praise and discipline as necessary Actively participates with staff education Promotes an environment of learning Conducts routine staff audits to ensure care is being delivered per care plan and medical staff orders Ensures work consistency among staff Promotes a positive, friendly work environment Equipment and Supplies: Ensures appropriate equipment and supplies are available and monitors that supplies are utilized appropriately to avoid waste (*CF) Quality Assurance: Constantly strives to enhance the resident and staff experience Follows Woodland Pond policies and procedures, including HIPAA Immediately reports unusual problem/accident/incident regarding resident care to RN (*CF) Safety/Infection Control: Ensures staff compliance with standards and regulations Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Staffing Coverage: Assists with staffing and finding coverage for call-ins (*CF) Other Specific Requirements: Must have patience, tact, a cheerful disposition, and be enthusiastic (*CF) Must work harmoniously with others (*CF) Seeks out new methods and principles to incorporate into the nursing practice Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) Able to make independent decisions (*CF) Able to plan, organize, develop, implement, and interpret the programs, goals, objectives policies and procedures necessary to provide quality care (*CF) Promotes teamwork and collaboration among Woodland Pond staff members (*CF) Ongoing Education: Encouraged to pursue ongoing education Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIESMaintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of dutiesWilling to learn and growDemonstrates maturity in judgment and behaviorsAble to work a flexible schedule Maintains predictable and reliable attendanceQualificationsLPN graduate of an accredited school of nursing One year of long term care nursing preferredHolds a current, unencumbered LPN license to practice in the State of New YorkValid CPR certificationProficiency with computers and standard office softwareDemonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 11/17/25
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $26.43 - $34.93 Hourly Job Shift: Days/Eves Job Category: Health Care DescriptionPosition Summary The LPN is responsible to provide direct nursing care to the residents and to supervise the day-to-day nursing activities performed by nursing assistants. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern Woodland Pond, and as may be required by the Director of Nursing Services, Unit Manager and Charge Nurse to ensure that the highest degree of quality care is maintained at all times ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative functions: Notifies the RN on-call, Director of Nursing, and Administrator on call as required (*CF) Participates actively with IDT and follows-through on actions determined by the Team Serves as a resident advocate and ensures resident rights are maintained (*CF) Supports the medical staff Works collaboratively with all departments at Woodland Pond Works with staff in the planning of the units services, programs, and activities (*CF) Ensures consistency between both floors in nursing care (*CF) Ensures staff comply with polices and standards of care (*CF) Ensures completeness of Accident and Incident reports (*CF) Promotes mission and values of Woodland Pond at New Paltz (*CF) Serves as a leader and resource for nursing staff (*CF) Ensures safe quality care is provided to the residents daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) Is a liaison with residents, families, and other departments to adequately plan for and provide resident care (*CF) Ensures accurate, appropriate, and complete documentation by all nursing staff Provides medications and treatments as assigned (*CF) Assists with resident cares as needed (*CF) Documents according to policies (*CF) Care Plan, Kardex, MDS: Ensures accuracy of each Effectively communicates the plan of care Ensures that resident care plan is followed Communication: Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. Uses communication to enhance quality of resident care and staff working environment Personnel/Staff Development: Responsible for employee praise and discipline as necessary Actively participates with staff education Promotes an environment of learning Conducts routine staff audits to ensure care is being delivered per care plan and medical staff orders Ensures work consistency among staff Promotes a positive, friendly work environment Equipment and Supplies: Ensures appropriate equipment and supplies are available and monitors that supplies are utilized appropriately to avoid waste (*CF) Quality Assurance: Constantly strives to enhance the resident and staff experience Follows Woodland Pond policies and procedures, including HIPAA Immediately reports unusual problem/accident/incident regarding resident care to RN (*CF) Safety/Infection Control: Ensures staff compliance with standards and regulations Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Staffing Coverage: Assists with staffing and finding coverage for call-ins (*CF) Other Specific Requirements: Must have patience, tact, a cheerful disposition, and be enthusiastic (*CF) Must work harmoniously with others (*CF) Seeks out new methods and principles to incorporate into the nursing practice Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) Able to make independent decisions (*CF) Able to plan, organize, develop, implement, and interpret the programs, goals, objectives policies and procedures necessary to provide quality care (*CF) Promotes teamwork and collaboration among Woodland Pond staff members (*CF) Ongoing Education: Encouraged to pursue ongoing education Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIESMaintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of dutiesWilling to learn and growDemonstrates maturity in judgment and behaviorsAble to work a flexible schedule Maintains predictable and reliable attendanceQualificationsLPN graduate of an accredited school of nursing One year of long term care nursing preferredHolds a current, unencumbered LPN license to practice in the State of New YorkValid CPR certificationProficiency with computers and standard office softwareDemonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 11/17/25
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Part Time Salary Range: $19.35 - $21.35 Hourly Job Shift: Day DescriptionUnit Assistant - Nursing Responsible to Position Classifications LPN Unit Manager, Lead LPN Hourly/Non-Exempt Directly Supervises and Evaluates None Is Back Up To: CNA (Limited) Is Backed Up By: CNA WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Unit Assistant is responsible to perform assigned tasks, as directed by the LPN. Including but not limited to, making resident beds daily, ensuring that laundry and linens are kept neat and organized, garbages are emptied and not overflowing, and that resident rooms are maintained in a neat orderly fashion. ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) All items are critical functions in relation to the position* Frequent rounding to perform the following tasks: Ensuring that the white boards are up-to-date with the necessary information Stripping and making the beds in accordance with bed cleaning/bed making schedule Emptying garbage cans and inserting new liners. Disposing of trash in the proper soiled utility areas Assisting residents to and from programming Removing and discarding infection control materials, red bag waste, and other soiled materials Resident Assistance: Answers unanswered resident call bells promptly, assisting the resident as needed and permitted, and reporting to nursing staff any clinical nursing related need.(*CF) In emergency situaitons, provides 1:1 resident supervision when certified staff is unavailable to do so, at the request of the Unit Manager Safety and Sanitation: Washes hands before and after performing any direct service for the resident Keeps the nurses call system within easy reach of the resident (*CF) Immediately notifies the Nurse of any resident leaving/missing from the facility (*CF) Follows established safety precautions in the performance of all duties Reports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator Follows established isolation precautions and procedures (*CF) Reports missing/illegible labels and SDSs to your supervisor Equipment and Supply: Uses only the equipment you have been trained to use in a safe manner Reports defective equipment to Supervisor Informs the Supervisor of equipment and supply needs Personnel: Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisor. (*CF) Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that non nursing services can be adequately maintained to meet the needs of the residents and the facility. (*CF) Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Meets with nursing and housekeeping personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Reports all complaints and grievances made by the resident to proper department(*CF) Reports and/or cleans occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals Reports known or suspected incidents of fraud to the Administrator/Corporate Compliance Officer Staff Development: Attends and participates in scheduled orientation programs and activities Attends and participates in facility in-service training programs as instructed Resident Rights: Maintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF) Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy (*CF) Reports all allegations of resident abuse and/or misappropriation of resident property (*CF) Administrative: Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator Agrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the Administrator Reports any known or suspected unauthorized attempt to access facilitys information system All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population Degree of Travel Travel required for occasional off-site meetings Disruption to Routine Disruption to routine is to be expected frequently. Safety Hazards in Job High stress, exposure to potentially hazardous secretions or environments. May be required occasionally to lift equipment Physical Demands Never Occasionally Frequently Continually Sit X Stand X Walk X Bend/Stoop X Squat X Crawl X Climb X Reach Above Shoulder Level X Kneel X Balance X Lift, Carry, Push, Pull Maximum 10 Lbs. X Maximum 20 Lbs. X Maximum 50 Lbs. X Maximum Over 50 Lbs. X Must Be Able To See X Hear X Speak X Use One Hand X Use Both Hands X Environmental Conditions Never Occasionally Frequently Continually Involves Being Inside X Outside X Exposed to Temperatures of 32ûF and less X 100ûF and more X Wet & Humid Conditions X Noise, Vibration X Fumes, Dust X Hazards, Exposure Never Occasionally Frequently Continually Infectious Wastes X Toxic Chemicals X Needles/Body Fluids X Radiation X Chemotherapeutics X Occasionally = 1% to 33% of the time Frequently = 34% to 66% of the time Continually = 67% to 100% of the time EMployers DIsclaimer All requirements are subject to possible modification to reasonably accommodate individuals with disabilities This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor This document does not create an employment contract, implied or otherwise, other than an at will employment relationship ACKNOWLEDGMENT I have read and understand the responsibilities of my position at Woodland Pond as outlined in this job description. _________________________________________ ____________________ Employee Signature Date _________________________________________ ____________________ Human Resources Signature Date QualificationsQualifications High school diploma or HSE Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Part Time
- Immediately
- New Paltz, NY 12561
- 11/17/25
Hudson Valley Credit Union is currently recruiting for the position of Contact Center Specialist I. Primary Function: Serve as the primary liaison between HVCU and our members by delivering high-quality service through telephone and digital communication channels. Handle a broad range of inquiries related to account management, transaction processing, and banking products. Build and strengthen member relationships by identifying financial needs and recommending tailored solutions that support their financial well-being.
Responsibilities
- Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
- Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
- Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
- Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Proven ability to quickly learn and adapt to new software tools, platforms, and digital systems
- Demonstrated experience using productivity and collaboration tools such as Microsoft 365
- Minimum 1 Year Experience in a call center environment experience preferred
- Minimum 2 years Sales experience, preferably in the financial service industry preferred
Remote Work Requirements
- Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
- Must have access to reliable and high speed Internet.
- Home office/ work environment should be in a quiet and professional setting.
- Must be able to commute to HQ building when necessary.
Click here to view full job description
Why Choose HVCU?
Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!
Employee Perks:
- Base & Variable Pay Structures
- Paid Personal, Holiday & Volunteer Time Off
- Professional Development Training through HVCU University & Academy
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental & Vision Coverage
- 401(k) With Employer Match & Non-Elective Employer Contribution
- Life, Short-term & Long-term Disability Insurances
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
- Proven ability to quickly learn and adapt to new software tools, platforms, and digital systems
- Demonstrated experience using productivity and collaboration tools such as Microsoft 365
- Minimum 1 Year Experience in a call center environment experience preferred
- Minimum 2 years Sales experience, preferably in the financial service industry preferred
Remote Work Requirements
- Local Remote (Orange, Dutchess, Ulster, Westchester, Putnam, Rockland Counties)
- Must have access to reliable and high speed Internet.
- Home office/ work environment should be in a quiet and professional setting.
- Must be able to commute to HQ building when necessary.
Click here to view full job description
- Provide internal and external member service by responding to calls in all in-bound queues related to product information, account details, loan applications, establishing new accounts for existing members, etc. Conduct outbound calls as directed. Establish long-term financial relationships with members by identifying needs and recommending solutions, including Credit Union Business Partners.
- Identify, research and resolve member issues by providing knowledgeable and professional service. If needed, escalate concerns using the appropriate channels. Contribute to the attainment of organization, department, and personal sales and service goals.
- Comply with Contact Center Key Performance Indicators (KPIs) goals such as, adherence to schedule, average handle time, quality monitoring scores, etc. Actively seek and implement feedback from supervisor to ensure performance expectations are being met.
- Consistently contribute to Credit Union’s initiative of continuous improvement by communicating suggestions that will enhance revenue, reduce expenses and/or streamline and improve operations.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 11/17/25
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $70000.00 - $75000.00 Salary Job Shift: Day DescriptionActivities ManagerResponsible to Position Classifications Director of Long Term Care, LNHA Salaried/ExemptDirectly Supervises and EvaluatesActivities staffIs Back Up To: N/AIs Backed Up By: Activities Coordinator & Music Therapist WOODLAND POND CONFORMANCE STATEMENTIn the performance of their respective duties and responsibilities, all employees are expected to conform to the following:Performing quality work with or without direct supervisionInteracting professionally with other employees, residents, guests, and all othersWorking effectively and in accordance with the Woodland Pond Communication FundamentalsCompleting tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizationsComplying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all timesPosition SummaryPlans and implements all activity programming for the Health Center. Works collaboratively with IL Activities Coordinator planning campus-wide events. Coordinates residents, volunteers, Neighbor Corps Friends, and staff in activities that provide physical, social, and spiritual well-being. ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Oversees the planning, development and implementation of resident programs to engage residents and enrich their lives while meeting regulatory expectations.(*CF)Encourages participation in scheduled programs and eventsWorks with other Activity staff in Independent Living to build opportunitiesContributes to the creation of a monthly calendar and newsletter to highlight activity programs (*CF)Ensures that orders and supplies are kept organized for daily programs and special events (*CF)Develops budget; follows community policies related to purchase requisitions, expenditures, reimbursements (*CF)Promotes the volunteer program to strengthen community and family involvementParticipates in the selection, placement, and supervision of interns and community service candidates (*CF) Completes MDS’s, Care Plans, resident assessments, and interviews (*CF)Attends Care Plan and Family meetings (*CF)Coordinates quarterly Family Council meetings; maintains minutes of same (*CF)Participates in Quality Assurance audits, attends monthly QA meetings and report findings to the committee (*CF)Oversees department staff seeking certification /educational opportunities as required by the certifying agency (*CF)Completes all required training and in-servicesAll other duties as assigned GENERAL SKILLS AND ABILITIESMaintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of dutiesWilling to learn and growDemonstrates maturity in judgment and behaviorsDemonstrated knowledge and skills necessary to provide services to and communicate with primarily elderly populationDemonstrated knowledge of the principles of growth and development over the life spanAbility to assess data reflecting the resident’s status and interpret the appropriate information needed to identify each resident’s requirementsAbility to read, analyze, and interpret general and professional periodicals and journals Ability to write reports, newsletters, and general correspondence, using standard word processing and publishing softwareAbility to respond to questions from groups of managers, residents, staff, and the publicAbility to remain calm in all types of situations, including emergenciesMust be creative and energetic, willing to work as part of a teamAble to work a flexible schedule Maintains predictable and reliable attendanceQualificationsMust be qualified as a Therapeutic Recreation Specialist or is eligible for certification as a Therapeutic recreation specialist or as an activities professional by a recognized accrediting body on or after October 1, 1990 or have two years of age-appropriate experience within the last five years, one of which was full-time in a patient activities program in a health care setting or is an Occupational Therapist Registered or is a Certified Occupational Therapy AssistantHigh school diploma or GEDComputer proficiency, specifically with Microsoft Office programs.Current CPR certificationValid NYS driver’s licenseDegree of TravelRegular use of van for outings and trips, as a passenger onlyDISRUPTION TO ROUTINEMust be able to adapt to the residents’ interests and occasionally conflicting wants/needs. Occasional schedule changes due to residents’ requests and/or special events. Possible evening and weekend hours. Frequent interruptions. Safety Hazards in JobPossible exposure to infections from residents. Possible vehicle accidents. Stress due to need to meet multiple, varying needs of residents. Physical DemandsNeverOccasionallyFrequentlyContinuallySitXStandXWalkXBend/StoopXSquatXCrawlXClimbXReach Above Shoulder LevelXKneelXBalanceXLift, Carry, Push, Pull Maximum 10 Lbs.X Maximum 20 Lbs.X Maximum 50 Lbs.X Maximum Over 50 Lbs.XMust Be Able To SeeX HearX SpeakX Use One HandX Use Both HandsXEnvironmental ConditionsNeverOccasionallyFrequentlyContinuallyInvolves Being InsideX OutsideXExposed to Temperatures of32ûF and lessX100ûF and moreXWet & Humid ConditionsX Noise, VibrationX Fumes, DustXHazards, ExposureNeverOccasionallyFrequentlyContinuallyInfectious WastesXToxic ChemicalsXNeedles/Body FluidsXRadiationXChemotherapeutics XOccasionally = 1% to 33% of the time Frequently = 34% to 66% of the timeContinually = 67% to 100% of the timeEMployers DIsclaimerAll requirements are subject to possible modification to reasonably accommodate individuals with disabilitiesThis job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisorThis document does not create an employment contract, implied or otherwise, other than an ‘at will’ employment relationshipACKNOWLEDGMENTI have read and understand the responsibilities of my position at Woodland Pond as outlined in this job description._________________________________________ ____________________Employee Signature Date_________________________________________ ____________________Human Resources Signature DateQualificationsQualificationsMust be qualified as a Therapeutic Recreation Specialist or is eligible for certification as a Therapeutic recreation specialist or as an activities professional by a recognized accrediting body on or after October 1, 1990 or have two years of age-appropriate experience within the last five years, one of which was full-time in a patient activities program in a health care setting or is an Occupational Therapist Registered or is a Certified Occupational Therapy AssistantHigh school diploma or GEDComputer proficiency, specifically with Microsoft Office programs.Current CPR certificationValid NYS driver’s license
- Full Time
- Immediately
- New Paltz, NY 12561
- 11/4/25



