Job Search is Licensed Relationship Manager in Poughkeepsie, NY

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Massage Therapist#123225455

Mohonk Mountain House

BASIC FUNCTIONS AND RESPONSIBILITIES:

Massage Therapist is responsible for providing all the various massage services offered in the Spa at Mohonk Mountain House. The Massage Therapist is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Massage Therapist is expected to make a professional recommendation for their guest to facilitate continued wellness.

ESSENTIAL JOB FUNCTIONS:

•Attend in-house trainings with the ultimate goal of being able to perform all massage services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.
•Learn, demonstrate, and adhere to sequence and protocols for each massage service added to skill set.
•Perform professional recommendation of retail with the goal of 10% product sales to service revenue.
•Demonstrate thorough familiarity of Spa services by performing professional recommendation of next experience for guests served in a meaningful and relevant manner.
•Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.
•Communicate guest issues to Spa Management.
•Promptly greet guest and provide spa guests with a tour of spa facilities when needed. Escort guest to and from treatment room.
•Perform services keeping guest satisfaction as priority, while running on time for next guest.
•Begin and end all treatments on time, adhering to bookings.
•Provide guests with a thorough and knowledgeable professional massage.
•Clean and sanitize work area as per departmental policies.
•Remove all soiled linen from massage room(s) and deposit in designated area.
•Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.
•Stock and organize massage room(s) with appropriate linens and supplies.
•Prepare material and supplies for daily operations.
•Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.
•Maintain availability of a minimum of three shifts per week.
•Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness.
•Listen well, communicate effectively and establish working relationships with other staff, management, and guests that have a variety of educational backgrounds and values.
•Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Wear proper protective equipment when performing tasks that recommend such equipment.
•Inspect and report maintenance needed on equipment used to provide services.
•Inform supervisor of hazardous situations, emergencies, or threats to security of guests, employees, or hotel assets.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•Work productively and efficiently with or without supervision when performing tasks.
•Prioritize and meet time goals in a calm professional manner.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/ without assistance. Walk up to 3 miles per day.
•Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.
•Interact patiently with teenagers and adults.
•Act calmly and professionally in stressful situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.

QUALIFICATIONS:

•Valid and current NYS License for Massage Therapy.
•Minimum of 2 years work experience in a professional spa setting preferred.
•Basic CPR/First Aid Certification preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Part Time
Immediately
New Paltz, NY 12561
2/2/26

Apply Now

RN Supervisor (57833)#123225916

Woodland Pond at New Paltz

Woodland Pond at New Paltz is Hiring!

It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.

RN Supervisor Responsible to Position Classifications Unit Manager Hourly/Non-Exempt Directly Supervises and Evaluates Licensed Practical Nurses, Certified Nursing Assistants, and Unit Assistants Is Back Up To: Charge RNs/LPNs Is Backed Up By: Charge RNs/LPNs and RN Unit Manager WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The RN Supervisor is responsible to maintain the nursing philosophy, objectives, and standards of quality nursing care; and ensure compliance with standards, codes, rules and regulations, and the policies set-forth by Woodland Pond ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Participates actively with IDT and follows-through on actions determined by the Team Is responsible for every resident on the skilled nursing unit (*CF) Serves as a resident advocate and ensures resident rights are maintained Supports the medical staff Works collaboratively with all departments at Woodland Pond Works with staff in the planning of the units services, programs, and activities Ensures staff comply with polices and standards of care (*CF) Ensures completeness of Accident and Incident reports Serves as a leader and resource for nursing staff Assists with resident care as needed (*CF) Participates in investigations as assigned (*CF) Ensures safe quality care is provided to the residents daily, and essential information is communicated to provide appropriate continuity of care from admission to discharge (*CF) Is a liaison with residents, families, and other departments to adequately plan for and provide resident care Oversees the creation of assignments for the LPNs, CNAs, UAs (*CF) Ensures accurate, appropriate, and complete documentation by all nursing staff Reviews MD progress notes to ensure accuracy and completion, following in-house visits. (*CF) Ensures a full and thorough report is given to the Charge RN (Nights), including tasks that need to be carried over to the next shift, i.e. admission assessments, weekly RN assessments, etc. (*CF) Care Plan, Kardex, MDS, and Assessment Ensures accuracy of each Completes timely as assigned Effectively communicates the plan of care Ensures that resident care plan is followed (*CF) Follows the Weekly RN assessment schedule Communication Ensures appropriate and ongoing communication to the resident, family, staff, MD, IDT, etc. (*CF) Uses communication to enhance quality of resident care and staff working environment Communicates with unit manager regularly about the status of the unit, staff, and residents. Personnel/Staff Development May be asked by the unit manager to assist with pc&ds and scheduled evaluations. Actively communicates with the unit manager and staff educator to coordinate educations for personnel. Promotes an environment of learning Ensures staff attends mandatory in-services and meets minimum continuing education requirements May be asked by UM or staff educator to assist with staff audits, to ensure care is being delivered per care plan and medical staff orders (*CF) Ensures work consistency among staff Promotes a positive, friendly work environment, leading by example. Provides staff with praise and also re-educations as necessary. Equipment and Supplies Ensures appropriate are available and monitors that supplies are utilized appropriately to avoid waste Is cost-effective Policy and Procedure Manuals Ensures staff awareness of manuals, including other departments (e.g. SDS, emergency protocols) Uses manual and assists other staff on using policies as necessary (*CF) Quality Assurance Constantly strives to enhance the resident and staff experience Reports and completes necessary paperwork for each resident incident/accident/change in condition (*CF) Safety/Infection Control Ensures staff compliance with standards and regulations Reports potential outbreaks and takes appropriate measures to control/eliminate infection control exposures Initiates and completes appropriate sections of employee I&As when they occur. Staffing Coverage Works beyond normal working hours, or in other positions temporarily when necessary (e.g. administers medications) (*CF) Is subject to callback during emergency conditions Takes RN on-call as needed Accepts and records call outs on staffing call out forms. Communicates call out to staffing coordinator, UM, and DON. It may be necessary to provide return to work instructions per policies guided by the NYSDOH and CDC, depending on the reason for the call out. Other Specific Requirements Must have patience, tact, a cheerful disposition, and be enthusiastic Must work harmoniously with others Seeks out new methods and principles to incorporate into the nursing practice Creates and maintains an atmosphere of warmth, personal interest, positive emphasis, as well as a calm environment (*CF) Able to make independent decisions Able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures necessary to provide quality care Promotes teamwork and collaboration among Woodland Pond staff members Ongoing Education Must continually strive to enhance knowledge, and ensure evidenced-based nursing is being practiced Encouraged to attend an out-of-facility continuing education seminars Completes all required training and in-services Enhanced Responsibilities of the RN Clinical Care Coordinator Addresses the high volume of family, visitor and resident companion questions and concerns during high visitation times. Works closely with medical staff for in house visits, during medical staff rounding, several days each week. Provides assessment, data and insight to medical staff both in house and on call for any change in resident condition that may require order changes in medication, treatment etc. **The majority of nurse to medical staff communication occurs on the day shift. Performs and/or ensures the completion of in-depth and thorough admissions and discharges to include. Admissions: Order Entry-Medications, Treatments, Dietary, Therapy, Advance Directives. (per hospital discharge instructions) Ensures advanced directives are in place or are completed via a MOLST at the time of admission. Completes and/or ensures a MOLST form is done in the absence of social work. Assures communication of all follow up consult appointments to Medical Services Assistant Completes all Clinical Assessment forms for each admission at the time of admission. Responsible for relaying incomplete admission tasks to the Charge RN (Nights). Conducts a full Physical Assessment of Skin and every body system (i.e.) Neurologic, Cardiovascular, GI, Urinary, etc. and documents such. Completes an in-depth interview with new resident and family, as well as review of medical record to ensure an accurate, complete admission. Educates resident and family to the facility policies and procedures. (i.e.) visitation, smoking policy, etc. Completes all nursing instructions for CNAs and Unit Assistants. Communicates with medical staff re: the new admission orders and diagnoses. Discharges: Completes Discharge Summary with all orders-Medications, Treatments, Therapy orders and Equipment needed). Provides any needed discharge teaching and document each instance in the medical record. (i.e.)Insulin administration, wound treatments, g-tube or foley catheter care. Writes all scripts for discharge. Completes Form 3122 for all discharges to the Enhanced units. Completes an O2 necessity form if necessary for discharge. Attends Daily IDT meeting each morning to review each residents progress. Reviews of all resident outgoing appointments that day. Coordinate with CNAs and Medical Services Assistant to ensure residents make each appointment and that appropriate documentation goes with the resident to their appointment. Upon return the day charge nurse must review the consult recommendations, communicates those needs to the provider and enter any needed order or care related changes in the EMR. Ensures all residents get to in house and out-of-house appointments. Daily review of appointment calendar. Ensures all residents get to planned activities. Ensures all residents get to therapy appointments in house. Assists with completion of all Investigations and Analyses (I&As) not completed on the prior shift. Attends weekly Wound Care Rounds as part of that team. Performs daily follow up and documentation in the EMR for any resident requiring Bowel Protocol intervention and medications with an RN assessment. Reviews all labs and diagnostic testing reports performed on shift and all pending labs from previous shifts/days. Communicates those results with medical staff and enters any needed order changes in the EMR as well as a progress note about the visit and changes. Communicates with Family/Health Care Proxys ANY changes in medications, resident conditions, consult results from appointments, and incident especially those resulting in an I&A (skin injuries, fall, behaviors, etc.)**The majority of family communication occurs on the day shift. Attends care plan meetings as needed. Assists with all meals to ensure that appropriate assistance is provided to all residents and nursing coverage is as care planned. GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Demonstrated knowledge and skills necessary to provide care to and communicate with primarily the geriatric population Demonstrated knowledge of the principles of growth and development over the life span Able to assess data reflecting the residents status and interpret the appropriate information needed to identify each residents requirements relative to their age-specific needs Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications RN graduate of an accredited school of nursing Minimum two years of clinical nursing experience preferred Holds a current, unencumbered RN license to practice in the State of New York Proficiency with computers and standard office software Valid CPR certification Degree of Travel Travel required for occasional off-site meetings Disruption to Routine Must be able to adapt to resident status and needs, as directed. Schedule changes daily due to staffing, resident condition, new residents, etc. Must be on-call Safety Hazards in Job High stress, exposure to potentially hazardous secretions or environments. May be required occasionally to lift equipment Physical Demands Never Occasionally Frequently Continually Sit X Stand X Walk X Bend/Stoop X Squat X Crawl X Climb X Reach Above Shoulder Level X Kneel X Balance X Lift, Carry, Push, Pull Maximum 10 Lbs. X Maximum 20 Lbs. X Maximum 50 Lbs. X Maximum Over 50 Lbs. X Must Be Able To See X Hear X Speak X Use One Hand X Use Both Hands X Environmental Conditions Never Occasionally Frequently Continually Involves Being Inside X Outside X Exposed to Temperatures of 32ûF and less X 100ûF and more X Wet & Humid Conditions X Noise, Vibration X Fumes, Dust X Hazards, Exposure Never Occasionally Frequently Continually Infectious Wastes X Toxic Chemicals X Needles/Body Fluids X Radiation X Chemotherapeutics X Occasionally = 1% to 33% of the time Frequently = 34% to 66% of the time Continually = 67% to 100% of the time EMployers DIsclaimer All requirements are subject to possible modification to reasonably accommodate individuals with disabilities This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor This document does not create an employment contract, implied or otherwise, other than an at will employment relationship ACKNOWLEDGMENT I have read and understand the responsibilities of my position at Woodland Pond as outlined in this job description. _________________________________________ ____________________

Full Time
Immediately
New Paltz, NY 12561
1/31/26

Apply Now

Cook 1 PM - Full Time, Year Round#123221854

Mohonk Mountain House

BASIC FUNCTIONS AND RESPONSIBILITIES:

Preparation and production of wholesome meals in accordance with company standards and local health regulations.

ESSENTIAL JOB FUNCTIONS:

Prepare and service all food items for a la carte and/or buffet menus serving up to 2500 meals per day according to hotel recipes and standards.
Follow recipes, instructions from sous chefs, and work as part of larger team unit focusing on quality and consistency.
Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
Check and ensure the correctness of the temperature of appliances and food.
Ensure adherence to quality expectations and standards.
Ensure proper portion, arrangement, and food garnish.
Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards.
Monitor food quality while preparing food.
Monitor the quality and quantity of food that is prepared prior to distributing to “front of house” staff for delivery to guest.
Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
Prepare special dietary meals or substitute items.
Weigh, measure, and mix ingredients.
Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
Operate equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.
Regulate temperature of ovens, broilers, grills, and roasters.
Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
Lift up to 50 pounds from ground level to and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
Test and inspect foods to determine if they have been cooked sufficiently.
Set-up and break down work station.
Maintain proper rotation of product in all refrigerators (FIFO) to minimize wastage/spoilage.
Wash and disinfect kitchen area, tables, tools, knives, and equipment.
Sanitize and ensure cleanliness and maintenance of all work areas, utensils, and equipment.
Work clean and be responsible for kitchen organization and orderliness.
Perform job safely while maintaining a clean, safe work environment.
Handle hot items with care.
See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Check the working condition of equipment and machinery in accordance with specifications.
Follow all Mohonk Mountain House safety and security policies and procedures.
Identify safety hazards, report, and follow up to see that corrective action is taken.
Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
Maintain food storage and cooler logs in adherence to food safety standards.
Complete safety training and certifications when offered.
Adhere strictly to directives and instructions from Sous Chef, Executive Sous, Executive Chef.
Work under time constraints, extreme temperatures, and high business levels.
Assist in production planning, record keeping and reporting as required.
Assist in the requisitioning and receiving of all food and supplies as required.
Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
Work productively and efficiently with or without supervision when performing routine tasks.
Learn, retain, and demonstrate a full knowledge and understanding of all menu items, carriage lounge, and banquet menus as trained.
Demonstrate basic knife handling skills and familiarity with basic kitchen equipment and machines.
Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues.
Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
Follow kitchen policies, procedures and service standards
Assist all service staff and company workers in a professional manner insuring our guest service is in accordance with company standards.
Attend shift briefings and actively participate daily.
Communicate assistance needed during busy periods
Maintain confidentiality of proprietary information; protect company assets.
Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.

QUALIFICATIONS:

3 years culinary experience in similar operation.
Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
Certification in food service sanitation practices and prevention of food borne illnesses preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

#ZR

#ZP

Full Time
Immediately
New Paltz, NY 12561
1/31/26

Apply Now

Sous Chef Tournant Main - Full Time, Year Round#123222632

Mohonk Mountain House

BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for the preparation of fresh and wholesome meals for a hotel with a 600 hotel guest and 500 day guest capacity, ensuring smooth operation, proper sanitation, and sound management of multiple Weddings, Banquets. Act as relief PM Sous Chef as scheduled.

ESSENTIAL JOB FUNCTIONS:

•Assume responsibility for the overall production of hot foods associated with banquets, weddings, and receptions. Conduct tastings.
•Execute menus with complete oversight of kitchen set up, plate up, and delivery of hot foods related to banquet event according to Banquet Event Orders.
•Communicate effectively with Wedding Coordinators throughout the planning and execution of events.
•Carry out supervisory responsibilities for a staff up to 20 in accordance with Mohonk Mountain House policies. Interview, hire and train employees; plan, assign, and direct work; appraise performance; reward and coach/counsel/discipline employees; address complaints. Monitor schedule daily to minimize overtime.
•Work with the Chef and Executive Sous Chef to ensure all products are ordered for the banquet event. Work with purchasing to ensure any additional products outside of normal dining operations are ordered and used as required.
•Requisition food materials daily or as needed for the preparation of breakfast, lunch, and dinner services to be filled by the Receiving Department.
•Oversee kitchen and coordinate all hot food preparations for lunch and dinner banquets, ensuring food is presented in accordance with company specifications. Delegate banquet prep work load for Garde Manger crew.
•Learn, retain, and demonstrate a full knowledge and understanding of all menu offerings.
•Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Ensure proper portion, arrangement, and food garnish. Test foods ensure the correctness of the temperature of food.
•Prepare special dietary meals or substitute items.
•Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, upright freezer, and general sanitary condition of garde manger and vegetable prep area in a neat and orderly fashion.
•Provide relief coverage for PM Sous Chef. Execute on-line production of meal period and ensure all food product is used as effectively as possible. Monitor house counts on a daily and weekly basis for proper menu breakdown. Delegate and participate in food preparation for next day's shift.
•Demonstrate advanced knife handling skills and familiar with kitchen equipment and machines.
•Work on the line under time constraints, extreme temperatures, and high business volume.
•Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Weigh, measure, and mix ingredients. Maintain an awareness of and minimize costs/expenses.
•Check the working condition of equipment and machinery in accordance with specifications.
•Operate and regulate temperatures of equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.
•Meet with Food and Beverage managers to discuss daily services and special functions.
•Analyze problems and develop and implement action plans to address problems. Report to the Executive Chef.
•Facilitate/attend shift briefings and actively participate daily.
•Inspect the work of others by touch, sight, sound, taste and smell for conformance to prescribed standards
•Maintain confidentiality of proprietary information; protect company assets.
•Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues. Assist all staff in a professional manner ensuring our guest service is in accordance with company standards. Maintain good working relationships with coworkers, guests, and managers.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry. Maintain a knowledge of local, state, federal health and employment laws.
•Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
•Work clean and assume responsibility for kitchen organization and orderliness. Clean and scrutinize work stations periodically during work shift ensuring the cleanliness and maintenance of all work areas, utensils, and equipment.
•Follow kitchen policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Handle hot items with care.
•Maintain food and cooler logs. Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards. Ensure proper rotation of product in all refrigerators to minimize wastage/spoilage.
•Complete safety training and certifications when offered.
•Lift up to 50 pounds from ground level to waist height and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Identify safety hazards, report, and follow up to see that corrective action is taken. Inform Executive Chef, Executive Sous Chef of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Perform basic mathematical functions with recipes such as addition, subtraction, multiplication, and division.
•Prepare administrative reports in a clear, logical manner.
•Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.

QUALIFICATIONS:

•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Associates degree in Culinary Arts from accredited culinary school or 5-7 years experience in similar operation.
•Certified in food service sanitation practices and prevention of food borne illnesses.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

#ZR

Full Time
Immediately
New Paltz, NY 12561
1/30/26

Apply Now

Lead Esthetician Full Time Year Round#123225853

Mohonk Mountain House

BASIC FUNCTIONS AND RESPONSIBILITIES:

Lead Esthetician is responsible for training, monitoring, coaching, and leading direct reports by example to the expected goal of providing all the various aesthetic services offered in the Spa at Mohonk Mountain House. The Lead Esthetician is an active member of the Spa team responsible for maintaining a high level of guest service and satisfaction. The Lead Esthetician is required to lead direct reports by example in making a professional recommendation for their guest to facilitate continued wellness and meet targeted sales goals.

ESSENTIAL JOB FUNCTIONS:

· Learn, demonstrate, and adhere to sequence and protocols for each aesthetic service added to skill set.

· Supervise, train, evaluate, and schedule a staff up to fifteen.

· Abide by NYS rules and regulations for Aesthetics and Appearance Enhancement.

· Stay up to date with NYS rules and regulations.

· Monitor performance of direct reports giving recognition for goals achieved and exceptional service rendered as well as implement action plans to address insufficient performance.

· Prepare yearly written performance evaluations for direct reports.

· Review applications; develop behavioral-based questions, screen and interview candidates and make recommendations to Spa Manager and Spa Director.

· Act calmly and professionally in stressful situations.

· Demonstrates honesty and integrity, even in high-pressure situations.

· Upholds company values and acts with transparency regardless of pressure.

· Perform professional recommendation of retail with the goal of 20% product sales to service revenue.

· Prioritize and meet time goals in a calm professional manner.

· Stock and organize aesthetic room(s) with appropriate linens and supplies.

· Remove all soiled linen from aesthetic room(s) and deposit in designated area. Clean and sanitize work area as per departmental policies.

· Prepare material and supplies for daily operations.

· Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.

· Monitor professional product inventory and usage.

· Utilize computer to create purchase requisitions to maintain adequate stock of professional product and supplies.

· Receive professional product and supplies checking for accuracy of received items against issued purchase orders.

· Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.

· Greet guests promptly and provide spa guests with a tour of spa facilities when needed.

· Escort guest to and from treatment room.

· Provide guests with a thorough and knowledgeable professional treatment.

· Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.

· Develop and implement short and long-term goals and objectives for the department and Mohonk Mountain House. Assist in developing new protocols and editing the Spa menu.

· Develop department manuals and enforces all company polices with department staff.

· Resolve procedural, operational and other work related problems by communicating with and responding appropriately to a demanding and diverse public in answering questions, explaining department/company policies and handling complaints.

· Assist in scheduling periodic vendor training and ensure all direct reports attend when possible.

· Attend vendor trainings and events as assigned to learn the ingredients of products used in order to know possible contraindications due to allergies or medical issues provided by guests and to learn benefits of ingredients and products used to be able to offer well-informed recommendations to guests to facilitate continued wellness and appearance.

· Clean and sanitize work area as per departmental policies.

· Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.

· Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.

· Clean and sanitize work area as per departmental policies.

· Operate all tools and equipment needed to perform the Spa at Mohonk Mountain House services safely.

· Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.

· Identify safety hazards, report, and follow up to see that corrective action is taken.

· Wear proper protective equipment when performing tasks that recommend such equipment.

· Attend in-house trainings with the ultimate goal of being able to perform all aesthetic services offered at the Spa at Mohonk Mountain House as described in the Spa Menu.

· Retain guests by consistently providing excellent customer service. This includes anticipating guest needs and adhering to the standards for spa guest service.

· Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.

· Communicate guest issues to Spa Management.

· Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.

· Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.

· Learn and retain knowledge of historical facts and information about Mohonk Mountain House.

· Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.

· Maintain a flexible work schedule including weekdays/weekends, holidays, and during peak periods of business.

· Listen well, communicate effectively and establish working relationships with other staff, management and guests that have a variety of educational backgrounds and values.

· Speak, read, and write the English language and communicate in a clear and congenial manner, with our guests, visitors, and employees. Hear verbal instructions, directions, and warnings.

· Work productively and efficiently with or without supervision when performing tasks.

· Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.

· Lift up to 75 pounds from ground level to 4 feet and carry a distance of up to 30 feet with/without assistance. Walk up to 3 miles a day.

· Maneuver carts or dollies safely with loads up to 100 pounds up and down stairs, elevators, through passageways or outdoors up to 100 feet.

· See close vision, distance vision, peripheral vision, depth perception, and ability to adjust and focus.

QUALIFICATIONS:

· Valid and current NYS License for Esthetics.

· Minimum of 2 years work experience in a professional spa setting preferred.

· Basic CPR/First Aid Certification preferred.

Full Time
Immediately
New Paltz, NY 12561
1/28/26

Apply Now

Pastry Cook 1 - Full Time, Year Round#123225851

Mohonk Mountain House

BASIC FUNCTIONS AND RESPONSIBILITIES:

Preparation and production of baked goods, pastries, breakfast pastries, and all associated pastry items for a resort serving up to 2500 meals per day, in accordance with company standards and local health regulations.

ESSENTIAL JOB FUNCTIONS:

•Support Bakery and Pastry Operation, and adhere to kitchen standards regarding proper uniform, service standards, food production, safety and sanitation, and morale.
•Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, freezer, and general sanitary condition of bake shop production and storage areas in a neat and orderly fashion.
•Monitor the quality and quantity of food that is prepared. Ensure adherence to quality expectations and standards including all assigned production.
•Check inventory and maintain par stocks, requisition items as needed and maintain an awareness of costs/expenses.
•Monitor the quality and quantity of food that is prepared prior to distributing to “front of house” staff for delivery to guest.
•Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
•Prepare special dietary meals or substitute items.
•Weigh, measure, and mix ingredients.
•Organize and detail the work area for AM and PM dessert service
•Test and inspect foods to determine if they have been cooked sufficiently.
•Demonstrate basic knife handling skills and familiarity with basic kitchen equipment and machines.
•Operate equipment such as ovens, stoves, grills, mixers, proofers, microwaves, steamers, kettles, and fryers.
•Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Learn, retain, and demonstrate a full knowledge and understanding of all dessert menu offerings.
•Assist in production planning, record keeping and reporting as required.
•Assist in the requisitioning and receiving of all food and supplies as required.
•Perform job safely while maintaining a clean, safe, and organized work environment.
•Follow all Mohonk Mountain House safety and security policies and procedures.
•Maintain proper rotation of product in all refrigerators (FIFO) to minimize wastage/spoilage.
•Maintain food storage and cooler logs in adherence to food safety standards.
•Sanitize and ensure cleanliness and maintenance of all work areas, utensils, and equipment.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
•Lift up to 50 pounds from ground level to waist level and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
•Handle hot items with care.
•Check the working condition of equipment and machinery in accordance with specifications.
•Identify safety hazards, report, and follow up to see that corrective action is taken and inform supervisor of hazardous situations.
•Complete safety training and certifications when offered.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Communicate assistance needed during busy periods.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Analyze problems and develop and implement action plans to address problems.
•Work under time constraints, extreme temperatures, and high business levels.
•Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues.
•Assist all service staff and company workers in a professional manner insuring our guest service is in accordance with company standards.
•Attend shift briefings and actively participate daily.
•Maintain confidentiality of proprietary information; protect company assets.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.

QUALIFICATIONS:
•3 years culinary experience in similar operation.
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Certification in food service sanitation practices and prevention of food borne illnesses preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. .

Full Time
Immediately
New Paltz, NY 12561
1/28/26

Apply Now

Assistant Chief Engineer - Full Time, Year Round#123225848

Mohonk Mountain House

BASIC FUNCTIONS AND RESPONSIBILITIES:

Maintain function and reliability of facility systems and associated equipment by operating and testing systems and equipment; restoring, repairing, rebuilding, or replacing faulty or inoperative components and parts. Supervise assigned maintenance staff as directed by Chief Engineer. Manage department in absence of Chief Engineer. Cultivate a clean, organized, safe work area including storage facilities, shop areas and any assigned work locations. Assure relevant Local, State, and Federal health, environmental and safety regulations are followed.

ESSENTIAL JOB FUNCTIONS:

•Process Maintenance Request/Work orders in a timely manner and assign to Maintenance technicians.
•Train, assist, perform and schedule maintenance staff for the restoration, maintenance and repair of all current and future systems.
•Secure maintenance contractors and assure necessary work is performed per contract in a timely and safe manner.
•Assist, perform and schedule contractors for the restoration, maintenance and repair of current and future systems of Mohonk Mountain House.
•Issue confined space entry permits and lockouts as well as hot work permits and other safety permits as needed.
•Provide advice on maintenance issues and procedures. Recommend, develop and perform preventative and general maintenance procedures as cleaning, power-washing and vacuuming equipment, oiling parts and changing filters.
•Order, maintain, and inventory supplies necessary for maintenance as required.
•Assist with loading, unloading, placement and inventorying of necessary materials.
•Perform carpentry, masonry, painting, patching, staining, tiling, plumbing, electric and other tasks.
•Assist other Engineering and Maintenance staff and perform other related duties as needed.
•Educate co-workers on systems operation to assist in maintaining a smooth
operating plant.
•Learn and utilize new methods, materials and procedures and systems.
•Adhere to all OSHA guidelines and standards including but not limited to lock out-tag out, confined space, hot-work, SDS, Personal Protective Equipment, etc.
•Operate both automatic and manual transmission vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety regulations and Department guidelines.
•Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
•Act calmly and effectively in emergency situations.
•Analyze problems and develop and implement action plans to address problems.
•Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Outlook.
•Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
•Read and comprehend technical manuals, diagrams, and blue prints.
•Learn and utilize new methods, materials, procedures, and systems.
•Inspect work and work areas by touch, sight, sound and smell for conformance to prescribed standards.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to shoulder and carry a distance of up to 50 feet with/ without assistance. Walk up to 15 miles per day.
•Perform work duties up to 80 feet above the ground.
•Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 750 feet.
•Pass through and work in tight, enclosed, and confined spaces.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Carry a two-way portable radio and earpiece to communicate and enable immediate response to emergency situations.
•Work under stress from contact with public, demanding deadlines and changing priorities and conditions.
•Work outdoors and exposed to natural elements.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Work additional hours beyond regularly scheduled work day (evenings and weekends) as necessary.
•Work extended hours or on short notice in emergency situations.
•Develop and maintain positive working relationships with other staff.
•Answer questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.

QUALIFICATIONS:

•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Minimum ten (10) years experience in construction, maintenance and repair or five (5) years experience with a trade certificate or comparable formal training.
•Have at least two (2) years experience in a supervisory role.
•Maintain a valid New York ACM O & M license.
•Have knowledge of installation and or maintenance of Residential and commercial heating systems (geothermal, hydronic, electric and steam), HVAC Systems, Fire sprinkler and other fire suppression systems, kitchen appliances, electrical wiring (including electrical theory and circuit design), plumbing (including hydraulic theory), Motors and pumps, Electromechanical assemblies and controls, Doors, windows, locks, and screens.
•Have knowledge of correct selection and use of fasteners and fastening systems.
•Have knowledge of application of paints, stains, caulk, and other protective coatings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Full Time
Immediately
New Paltz, NY 12561
1/28/26

Apply Now

Cross Country Ski Trail Groomer/Snowmaker- Season to 4/10/2026#123225724

Mohonk Mountain House

JOB TITLE: Cross Country Ski Trail Groomer/Snowmaker

DEPARTMENT: Ski

DATE: July 30, 2023

BASIC FUNCTIONS AND RESPONSIBILITIES:

Assist the Ski Manager with meeting specific operational goals by performing general and specific snowmaking, ski trail and snow tube hill maintenance procedures.

ESSENTIAL JOB FUNCTIONS:

Maintain safe, quality ski trails and snow tubing conditions for guests.
Promote Mohonk Mountain House’s unique cross-country skiing snowshoeing, and snow tubing experience while interacting with guests.
Organize and communicate to Ski Manager all information relating to guest needs and potential skiing and snow tubing condition problems or concerns.
Maintain safe and professional operation of grooming snowmobiles, grooming UTV, and grooming implements.
Interact cordially and professionally with all guests and co-workers.
Communicate clearly and effectively with the ski and activities staff and all other Mohonk Mountain House service staff.
Perform minor equipment maintenance “on-the-spot” to grooming equipment and snowmobiles so facility preparation may continue.
Perform trail and sign maintenance as needed.
Operate and monitor SMI Snow Guns powered by independent compressors, high pressure water, and high voltage electricity in a safe and effective manner.
Operate a snowmobile safely at speeds up to 20 m.p.h. on narrow paths and roads during daytime and nighttime hours; Maneuver a snowmobile out of a ditch.
Operate a UTV vehicle with track system.
Perform preventative and routine maintenance of machinery, pipe and valve systems, and hoses associated with snowmaking/grooming equipment.
Assist with attachment changes of the power tiller and tuber shaper devices for the snow groomer machine.
Use basic hand and power tools, such as but not limited to: ratchet, wrenches, screwdrivers, hand sledge, bow saw, winch, cable puller, tow strap, drill, impact drill, chainsaw, pump jack and battery powered grease gun.
Perform daily maintenance to the tube lanes, walk up lanes and ending zone of the tube hill operation along with safety fencing, cones, and signage.
Shovel/sweep deep heavy snow with shovel/broom and operate snow blowers.
Report equipment issues to supervisor or manager.
Inspect trail conditions and make recommendations for usage and maintenance.
Make ski trail recommendations to guests with safety and skier ability being the primary determining factors of each recommendation.
Demonstrate an outgoing and friendly personality.
Interact cordially and professionally with all guests and co-workers.
Communicate clearly and effectively with the ski and activities staff and all other Mohonk Mountain House service staff.
Work productively and efficiently with or without supervision when performing routine tasks.
Work in a manner that will not endanger self or others.
Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
Lift up to 75 pounds from ground level to waist level and carry a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day. Reach areas as high as 8 feet from a standing position with use of a step ladder.
Walk in snow up to 3 feet deep.
Maintain a flexible work schedule including days/evenings, weekdays/weekends, holidays, as well as overnight shifts as needed and during peak periods of business.
Work outdoors and expose self to natural elements including rain, sleet, snow, wind, and weather extremes including below freezing temperatures.
Handle change, adversity, and pressure situations in a calm and levelheaded manner.
Analyze problems and develop and implement action plans to address problems.
Carry a two-way portable radio and earpiece to communicate and provide immediate response to emergency situations.
See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
Speak clearly and in front of groups of people, up to 15 people.
Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of cultural backgrounds and values.
Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
Maintain a flexible work schedule including days/evenings, weekdays/weekends, holidays,

QUALIFICATIONS:

Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
CPR and First Aid Certification preferred.

ACKNOWLEDGEMENT:

Recipient’s signature below constitutes recipient’s understanding of the requirements and ability to perform the essential functions of the position of with the revision date of .

Print Name Signature Date

Print Name (MMH Representative) Signature

Immediately
New Paltz, NY 12561
1/24/26

Apply Now

Region Relationship Advisor#123225812

Hudson Valley Credit Union

Overview

Provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services. Responsible to travel to various locations within a specific cluster of branches as needed based on staffing needs. Responsible for floating to various locations as needed.

Responsibilities

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed. Assist with member inbound calling as needed to support the Contact Center. Use needs based sales approach, ask questions to uncover ways to meet members’ financial needs with additional HVCU products and services.
Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Relationship Advisors as needed.
Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
NYS Notary Public license achieved within 12 months of obtaining position, required
Valid driver’s license required
Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
Previous Teller or cash handling experience in a financial institution or retail environment, preferred

Click here to view full job description

Why Choose HVCU?

Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!

Employee Perks:

Base & Variable Pay Structures

Paid Personal, Holiday & Volunteer Time Off

Professional Development & Training

Student Loan Repayment & Tuition Reimbursement Programs

Medical, Dental & Vision Coverage

401(k) With Employer Match & Non-Elective Employer Contribution

Life, Short-term & Long-term Disability Insurances

Discounted Loan Rates & Fees

Hudson Valley Federal Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
NYS Notary Public license achieved within 12 months of obtaining position, required
Valid driver’s license required
Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
Previous Teller or cash handling experience in a financial institution or retail environment, preferred

Click here to view full job description

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed. Assist with member inbound calling as needed to support the Contact Center. Use needs based sales approach, ask questions to uncover ways to meet members’ financial needs with additional HVCU products and services.
Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Relationship Advisors as needed.
Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Full Time
Immediately
Chatham, NY 12534
1/19/26

Apply Now

Relationship Advisor#123225814

Hudson Valley Credit Union

Overview

Hudson Valley Credit Union is recruiting for the position of Relationship Advisor. Primary Function: provide highest level member service through efficient, accurate transaction processing and applying a consultative needs-based sales approach, focused on establishing new member relationships, and deepening and retaining existing relationships, to cross sell HVCU products and services.

Responsibilities

Accurately process transactions. Educate members about the most convenient way to complete transaction processing in the branch and through other channels such as Internet Banking, the mobile app, audio response, the Contact Center, etc. Resolve member complaints and concerns quickly and efficiently and involve other functional areas as needed.
Responsible for handling large volumes of cash and negotiable items. Assists management with daily operational tasks including operator, ATM, TellerInfinity and branch proof.
Open new memberships, new accounts, new loans and process loan and account transactions. Refer members to branch business partners for consultation on Financial Services, Insurance Services, Real Estate and Business products as appropriate to meet member needs.
Consistently follow all applicable policies and procedures. Utilize required programs and systems to assist with cross selling HVCU products and services.
Acquire in-depth knowledge of credit union products and services through ongoing training and education. Train new Universal Branch Associates as needed.
Meet or exceed established individual and team goals through the consistent application of the HVCU Sales and Service model in all member interactions. Support the successful implementation of marketing programs and promotions by creating member awareness.
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
Responsible for regular and predictable attendance including punctuality.

Qualifications

High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing, required
NYS Notary Public license achieved within 12 months of obtaining position, required
Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience, required
Previous Teller or cash handling experience in a financial institution or retail environment, preferred