Customer Account Specialist Position

Location: Wappingers Falls, NY
Type: Direct Hire
Salary: $47,000 per year

Work Schedule: Monday to Friday, flexible 8-hour shifts between 8 am to 8 pm, occasional rotating Saturdays.

Customer Account Specialist Requirements:

• Minimum of 2 years' experience in customer service or a related position.
• Two-year (or higher) college degree preferred.
• Strong multitasking and attention to detail skills.
• Exceptional verbal and written communication skills.
• Proficient with Microsoft Suite and technical expertise in Salesforce or TalkDesk.
• Experience with CRM tools like Monday.com, Pipedrive, Zendesk, Hubspot, Oracle, etc., is strongly desired.
• Home internet access is required for off-site/remote operations.

Customer Account Specialist Responsibilities:

• Problem Resolution: Coordinate and implement solutions for customers, ensuring timely and professional communication to achieve satisfaction.
• Order Management: Handle order placement, inquiries, invoices, shipping details, product availability, and compliance with credit policies.
• CRM Management: Enter and oversee data in Salesforce, manage account setup, tax information, and contractual components of Purchase Order management.
• Technical Support: Utilize product knowledge to troubleshoot and resolve customer issues, initiate sales conversations, and provide product support.
• Cross-Functional Collaboration: Work seamlessly with departments such as Sales, Customer Success, Logistics, and Supply Chain to enhance the overall customer journey.

Take the next step in your career. Apply today!

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Job Title: Bilingual HR Generalist
Location: Kingston, NY
Employment Type: Temp to Perm
Salary: $23-$25 per hour
Work Schedule: Monday to Friday, 8:00 AM - 4:30 PM

Job Description:

We are seeking a dedicated and detail-oriented Bilingual HR Generalist to join our team in Kingston, NY. This role is a temp-to-perm position, offering competitive hourly pay. The ideal candidate will be fluent in Spanish and possess at least one year of experience in human resources.

Bilingual HR Generalist Responsibilities:

• Serve as the primary point of contact for employee and applicant inquiries, providing timely and accurate information.
• Screen resumes, conduct initial interviews, and arrange follow-up interviews as needed.
• Manage all aspects of the pre-hire process, including paperwork and onboarding for new employees.
• Conduct orientation sessions to ensure new hires are well-informed about company policies and procedures.
• Monitor and document compliance with mandatory training requirements for all staff.
• Maintain accurate and up-to-date personnel files.
• Assist employees with enrollment in medical, dental, and vision benefit plans.
• Organize and execute monthly and annual employee recognition programs.
• Support the HR Manager with tasks related to Workers' Compensation, Medical Leaves, and FMLA.

Bilingual HR Generalist Qualifications:

• Fluent in Spanish.
• Minimum of one year of HR experience.
• Strong interpersonal and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office Suite and HRIS software is preferred.

Join our team and contribute to creating a supportive and efficient workplace environment!

Why choose Ethan Allen Workforce Solutions? We work one-on-one with job seekers. Each of our Staffing Specialists is trained in one division, so they get to know those clients and become experts in that field. Your resume will never be lost in the ‘black box’ and you will never hear an automated call during office hours.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

LPN Job Opportunities in the Hudson Valley!

Are you a Licensed Practical Nurse (LPN) seeking exciting job opportunities in the healthcare field? We have multiple openings available in a skilled nursing facility located in Monticello.

Licensed Practical Nurse Responsibilities:

• Provide high-quality nursing care to geriatric patients in a skilled nursing facility.
• Collaborate with healthcare professionals to develop and implement patient care plans.
• Administer medications and treatments as prescribed.
• Monitor and assess patient conditions, promptly reporting any changes or concerns.
• Ensure compliance with medical protocols and maintain accurate documentation.
• Foster a compassionate and supportive environment for patients and their families.

Licensed Practical Nurse Qualifications:

• Current and unrestricted LPN license in the state of New York.
• Experience working in skilled nursing facilities, particularly with geriatric patients, is highly preferred.
• Strong clinical skills and the ability to assess patient needs.
• Excellent communication and interpersonal abilities.
• Current CPR certification and knowledge of medical compliance requirements.

Work Perks:

• Weekly paycheck.
• Flexible scheduling options to accommodate your needs.
• Per diem work available, allowing you to create a schedule that suits you best.
• Local opportunities, minimizing commute times.

Schedule and Compensation:

• Evening and night shifts available, with the requirement of working one weekend per month.
• Temporary and temp-to-hire opportunities are available.
• Hourly pay rate of $37, with competitive rates for all experience levels.

If you're interested in learning more about these LPN job opportunities, please apply to this position, and a Staffing Specialist will contact you to discuss the finer details. We welcome LPNs of all experience levels to apply and join our team in providing exceptional care to our patients.

Why choose Ethan Allen Workforce Solutions? We make the job search easier for you! Because we have multiple open positions at our fingertips that we are looking to fill, by applying with us, we have streamlined the application process for you. That means job seekers don’t have to spend as much time searching for open positions and sending resumes.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Bilingual HR Generalist

Location: Newburgh, NY
Position: Temporary (with potential for permanent placement)
Hours: Monday to Friday, 8 AM - 4 PM or 9 AM - 5 PM
Salary: $25 - $27 per hour

We are seeking a dynamic and experienced Bilingual HR Generalist to join our team in Newburgh, NY. This temporary role has the potential to become permanent for the right candidate.

Bilingual HR Generalist Responsibilities:

• Administer essential HR functions including workforce management, recruitment, employee and labor relations, health and safety, compensation, benefits, training, diversity initiatives, employee engagement, leave management, attendance tracking, payroll, and maintenance of employee records.
• Communicate and facilitate organizational policies and programs, ensuring compliance with labor laws and regulations.
• Provide internal support and collaborate with various business lines to meet human resources needs.
• Evaluate, select, and manage vendors offering supplemental HR services.
• Coordinate with HR support staff to process and maintain employment, attendance, and other relevant records.

Bilingual HR Generalist Requirements:

• Bachelor’s degree and at least 2 years of HR experience.
• Proficiency in MS Office (Outlook, Word, Excel).
• Bilingual proficiency in English and Spanish is essential.

If you are a dedicated HR professional with the required qualifications, we would love to hear from you. Apply today to join our team and contribute to our mission of fostering a positive and compliant work environment.

Why choose Ethan Allen Workforce Solutions? We work one-on-one with job seekers. Each of our Staffing Specialists is trained in one division, so they get to know those clients and become experts in that field. Your resume will never be lost in the ‘black box’ and you will never hear an automated call during office hours.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.