General Summary: 

The Business Banker is responsible for performing intermediate duties and support related to branch operational activities and financial services; handles all teller transactional activity,  processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Business Banker also is required to be fully knowledgeable and skilled in the areas of new account desk, teller, and safe deposit.

Essential Duties and Job Responsibilities:

1. Provides support to all assigned areas of branch operations where service or assistance is needed, including platform area, teller line, and safe deposit.
2. Perform regular daily, weekly and monthly customer service duties.
3. Maintain a cash drawer to process client transactions.
4. Handle large sums of cash accurately and efficiently. Maintain Cash Limits. Perform all phases of teller work.
5. To achieve and maintain customer satisfaction through excellence in service delivery, follow up and problem resolution.
6. Assist consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques.
7. Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation.
8. Assist management with business phone calls and client outreach as necessary to achieve budget goals.
9. Prepare for audits.
10. Alternate opening and closing branch with management.
11. Maintains a working knowledge of the complete line of products and services offered. Takes responsibility to keep up to date and request assistance for further development needs.
12. Perform all other duties assigned by management.

EDUCATION, CERTIFICATION, EXPERIENCE:

Education:

Required:  High School Diploma or GED

Preferred: Associates Degree

Experience:

Required:  Cash Handling Experience and 1 Year Customer Service Experience

Preferred: 2 Years Banking Experience and 1 Year Sales Experience.

KNOWLEDGE, SKILLS, ABILITIES:

• Required: Needs the ability to maintain a positive and professional attitude at all times.  Accurately count currency, friendly and outgoing personality, good customer service skills.  Good decision making skills.  Must be able to make quick informed decisions and seek assistance when needed.  Must be a team player and work well with co-workers and management. Must have the ability to work with minimal supervision. This position has a high level of confidentiality. This position has access to customer's financial information, accounts, security procedures and closing procedures. High levels of internal & external contact with the public and departments
• Preferred: This position also requires organization, the ability to work at a fast pace and perform multi-tasks, the knowledge of the bank policies and procedures for the teller line & customer service, and good judgment skills. An ability to handle change, stress and the pressures of daily activity when multi-tasking and working at a fast pace.

WORK ENVIRONMENT:

Position is performed in a branch setting with some external business conduct.

Equipment Operations: Network System, Computer (various software programs), adding machine, office equipment

Special Note:

External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above.  Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank.  Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. 

This job description in no way states or implies that these are the only duties to be performed by an employee.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities

General Summary:

Trust Officer is an experienced professional who is responsible for the management and administration and of an assigned book of accounts, including Estates, Trusts, Special Needs Trusts and Agency accounts.  For fiduciary accounts, Officer must work with counsel and tax accountant(s) to coordinate administration, meet tax-reporting deadlines, and oversee all trust administrative functions.  In all cases, the Trust Officer is the lead relationship officer and primary contact between Bank and interested parties/account-owners/co-fiduciaries. Develop new current and future appointments based on referrals from OBT & HVIA colleagues and COI network.

Essential Duties and Job Responsibilities:

1. Knowledgably manages a book of accounts and performs day-to-day administrative duties associated with their accounts under their watch.  Demonstrate a high level of fiduciary knowledge through sound decisions and accurate administration. If applicable, oversee a Trust Administrator in performance of day-to-day administrative activities.
2. Works actively and collaboratively with attorneys, accountants, beneficiaries and co-fiduciaries in the administration of Trusts/Estates abiding by the terms governing legal instruments and Court Orders to mitigate fiduciary risk.
3. Reviews and discusses discretionary payment requests with Trust beneficiaries and Co-Fiduciaries in accordance with the terms and standards in the governing legal instruments.  Provide evaluation and recommendation for the discretionary action and obtain the appropriate approval or non-approval of the same.
4. Reviews all assigned accounts once per calendar year as per assigned Trust Administrative Committee (TAC) schedule and complete the review on the Fitek portal for presentation at the monthly TAC meeting.
5. Cultivates and manages new business referrals received from Bank colleagues and area-professionals.  Record activities in SalesForce.
6. Regularly engages in new business activities as directed by Trust Services Director or Department Manager to meet annual business development and calling goals.  Records activities in SalesForce.
7. Proactively communicates and meets with existing clients on a regular basis to continuously evaluate their needs and deliver high quality service.  Records all meetings and contacts of substance in SalesForce.
8. Continues to build and grow their own Centers of Influence (COI) network.
9. As a part of the Trust Division’s new business development activities, serves as its representative in the market, including attendance at community events, seminars and professional networking events.
10. Maintains awareness of products and services offered by the Trust Division, the Bank and HVIA. Makes presentations to Bank staff, clients and professional advisors, as required.
11. Monitors real estate held in fiduciary accounts, verifying that taxes are paid, insurance is in place and minimizing risks associated with such assets.  In responsible charge of engineering site inspections, coordinating appraisals, and “phase-one” engineering evaluations.
12. Performs other duties as assigned.
13. Remains current with fiduciary knowledge through attendance at seminars, schools and written publications

Education, Certification and Experience

1. Bachelor Degree or higher
2. Five to 10 years of experience as a Trust Officer or a practicing attorney.
3. Certified Trust Fiduciary Advisor (CTFA) is desired but not required.

Knowledge, Skills, Abilities:

1. Strong decision-making ability
2. Ability to pay attention to details
3. Strong working knowledge of investment management
4. Ability to build relationships with clients and COIs
5. Strong analytical skills

Work Environment

1. Professional office

PHYSICAL DEMANDS:

1. Frequently required to sit for prolonged periods.
2. Normal range of vision, speech and hearing abilities required.
3. Mobility required for greeting and assisting clients, prospective clients and COIs.
4. Skillfully operate a computer, telephone and other standard office equipment.
5. Travel to Bank, client, prospective client and COI locations.
6. Occasionally lift and/or move up to 20 pounds

Special Note:

External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above.  Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank.  Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. 

This job description in no way states or implies that these are the only duties to be performed by an employee.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.

General Summary: 

Performs a variety of routine accounting duties and functions with emphasis on daily and monthly workflow and meeting time deadlines.  Interacts with Bank branch offices, various departments, other financial institutions and occasionally customers in gathering and providing accounting information and data.  Assists the Controller and other accounting personnel in solving other issues as they arise.

Essential Duties and Job Responsibilities:

1. Preparation and/or review of all general ledger balance sheet accounts and income statement accounts, and as needed
2. Assisting the Controller and Accounting Staff in regulatory reporting and supporting documentation associated with regulatory filings, including the CALL report, FRB filings, and some SEC support items.
3. Exception reports – Reviews daily exception reports and takes actions as necessary to correct unposted transactions and out of balance situations.
4. Monitors certain general ledger account transactions and balances daily, i.e., Special Handling, Safe Deposit Control, Safe Deposit in Process, and others as deemed necessary.
5. Daily Money Position – Monitors correspondent bank balances daily throughout the day. Reports daily to the Controller and/or the CFO, the amount needed to be bought or sold.
6. Municipal Deposit Accounts – Prepares daily reports of municipal deposit account balances to send to safe keeper for collateral purposes and monitors for adequate collateral on each account. Prepares monthly report of all municipal deposits for distribution to Branch Administrator, Municipal Relationship Manager and CFO.
7. Investments - Maintains the Bank’s investment portfolio accounting.  This includes the posting of purchases, sales, payments received, and monthly accruals.  Maintains and tracks the investments held in the Bank vault.  Prepares monthly, a listing of all purchases/sales/calls/maturities for reporting to the Board of Directors.  Updates the pledging and safekeeping records monthly and FASB 115 (portfolio pricing) quarterly.  Provides, at least, monthly reconciliations of the investment portfolio, including variance analysis, and reports to the Controller and/or the CFO
8. Bank Reconciliations - Prepares reconciliations of correspondent bank accounts and the Bank’s Official Check accounts. Reviews and researches outstanding items in order to clear them in a timely manner. 
9. Accounts Payable – Reviews vendor payments as well as personal and corporate credit card expense reports for completeness and assigns expenses to appropriate general ledger accounts, center numbers and approval processes for payment using third party accounts payable software.  Serves as a backup for Accounting Specialist accounts payable function.
10. Prepaid Expenses – Maintains records of prepaid expenses and monthly accruals using third party prepaid software. 
11. Internal Reporting/Reconciling –Prepares a monthly reconciliations of Stockholders’ Equity, CSV Life Insurance accounts, CPC Collateral Trust Notes, Accrued Expenses, Borrowings, and other accounts as deemed necessary by the Controller or CFO.
12. CDARS/ICS Accounting – Enters/Verifies CDARS orders placed by the branches. Processes daily CDARS and ICS reports and reconciles general ledger accounts.
13. Performs other duties, reconciliations, and analyses as needed.

OTHER RESPONSIBILITIES

1. All other duties as assigned by management.

EDUCATION, CERTIFICATION, EXPERIENCE:

Education:

Required:  Accounting or Business-related two year Degree

Preferred:  Bachelor’s degree in Accounting, Finance, or other related field.

Experience:

Required:  2-5 years of related experience

KNOWLEDGE, SKILLS, ABILITIES:

Required:  Knowledge of basic office procedures including filing, scanning, business communications, etc. Ability to use a computer with Microsoft Office software and navigate the internet.

Preferred:  Knowledge of accounting principles. Accounts Payable experience.

WORK ENVIRONMENT:

• Working Conditions:  Office setting
• Equipment Operations:

PHYSICAL DEMANDS:

Able to lift up to 50 pounds

Special Note:

External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above.  Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank.  Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. 

This job description in no way states or implies that these are the only duties to be performed by an employee.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.

Title:               Universal Banker / Floater

Department:    Branch Operations

FLSA Status:   Non-Exempt

Reports to:      Branch Manager, Assistant Branch Manager, Business Banker Supervisor

General Summary: 

The Business Banker is responsible for performing intermediate duties and support related to branch operational activities and financial services; handles all teller transactional activity,  processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Business Banker also is required to be fully knowledgeable and skilled in the areas of new account desk, teller, and safe deposit.

Essential Duties and Job Responsibilities:

1. Provides support to all assigned areas of branch operations where service or assistance is needed, including platform area, teller line, and safe deposit.
2. Perform regular daily, weekly and monthly customer service duties.
3. Maintain a cash drawer to process client transactions.
4. Handle large sums of cash accurately and efficiently. Maintain Cash Limits. Perform all phases of teller work.
5. To achieve and maintain customer satisfaction through excellence in service delivery, follow up and problem resolution.
6. Assist consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques.
7. Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation.
8. Assist management with business phone calls and client outreach as necessary to achieve budget goals.
9. Prepare for audits.
10. Alternate opening and closing branch with management.
11. Maintains a working knowledge of the complete line of products and services offered. Takes responsibility to keep up to date and request assistance for further development needs.
12. Assisting with any training or mentoring of the business banking staff as required. 
13. Travel to all branches, as required, within the assigned area.  Travel to locations outside of your area may be required from time to time.  (Orange County, Rockland County and Westchester County)
14. Perform all other duties assigned by management.

EDUCATION, CERTIFICATION, EXPERIENCE:

Education:

Required:  High School Diploma or GED

Preferred: Associates Degree

Experience:

Required:  Cash Handling Experience and 1 Year Customer Service Experience

Preferred: 2 Years Banking Experience and 1 Year Sales Experience.

KNOWLEDGE, SKILLS, ABILITIES:

• Required: Needs the ability to maintain a positive and professional attitude at all times.  Accurately count currency, friendly and outgoing personality, good customer service skills.  Good decision making skills.  Must be able to make quick informed decisions and seek assistance when needed.  Must be a team player and work well with co-workers and management. Must have the ability to work with minimal supervision. This position has a high level of confidentiality. This position has access to customer's financial information, accounts, security procedures and closing procedures. High levels of internal & external contact with the public and departments
• Preferred: This position also requires organization, the ability to work at a fast pace and perform multi-tasks, the knowledge of the bank policies and procedures for the teller line & customer service, and good judgment skills. An ability to handle change, stress and the pressures of daily activity when multi-tasking and working at a fast pace.

WORK ENVIRONMENT:

Position is performed in a branch setting with some external business conduct.

Equipment Operations: Network System, Computer (various software programs), adding machine, office equipment.

PHYSICAL DEMANDS:

Special Note:

External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above.  Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank.  Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. 

This job description in no way states or implies that these are the only duties to be performed by an employee.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.

LPN Job Opportunities in the Hudson Valley!

Are you a Licensed Practical Nurse (LPN) seeking exciting job opportunities in the healthcare field? We have multiple openings available in a skilled nursing facility located in Monticello.

Licensed Practical Nurse Responsibilities:

• Provide high-quality nursing care to geriatric patients in a skilled nursing facility.
• Collaborate with healthcare professionals to develop and implement patient care plans.
• Administer medications and treatments as prescribed.
• Monitor and assess patient conditions, promptly reporting any changes or concerns.
• Ensure compliance with medical protocols and maintain accurate documentation.
• Foster a compassionate and supportive environment for patients and their families.

Licensed Practical Nurse Qualifications:

• Current and unrestricted LPN license in the state of New York.
• Experience working in skilled nursing facilities, particularly with geriatric patients, is highly preferred.
• Strong clinical skills and the ability to assess patient needs.
• Excellent communication and interpersonal abilities.
• Current CPR certification and knowledge of medical compliance requirements.

Work Perks:

• Weekly paycheck.
• Flexible scheduling options to accommodate your needs.
• Per diem work available, allowing you to create a schedule that suits you best.
• Local opportunities, minimizing commute times.

Schedule Options and Compensation:

• Full time day shifts
• Sunday - Tuesday 11pm - 7am
• Temporary and temp-to-hire opportunities are available.
• Hourly pay rate of $37, with competitive rates for all experience levels.

If you're interested in learning more about these LPN job opportunities, please apply to this position, and a Staffing Specialist will contact you to discuss the finer details. We welcome LPNs of all experience levels to apply and join our team in providing exceptional care to our patients.

Why choose Ethan Allen Workforce Solutions? We make the job search easier for you! Because we have multiple open positions at our fingertips that we are looking to fill, by applying with us, we have streamlined the application process for you. That means job seekers don’t have to spend as much time searching for open positions and sending resumes.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Job Title:  Forklift Operators -  2nd & 3rd Shift
Location: Middletown, NY
Shift: 2nd or 3rd shifts; 3:00 PM - 11:00 PM OR 11:00 PM - 7:00 AM, Monday to Friday
Hourly Rate: $20.00 per hour

We are currently seeking experienced Forklift Operators for our facility in Middletown, NY. As a Forklift Operator you will play a crucial role in the movement and organization of materials within our manufacturing operation.

Forklift Operator Qualifications:

• Minimum of 2 years of recent sit-down forklift experience where operating a forklift was the primary responsibility.
• Ability to read a tape measure accurately.
• High school diploma or GED.
• Previous forklift certification is a plus.

Forklift Operator Responsibilities:

• Deliver stock to appropriate machines.
• Remove completed stacks from machines and transport them to the designated stock area.
• Load trucks with pallets/stacks of corrugated materials.
• Utilize the computer located on the forklift machine to locate and navigate to the appropriate areas.

If you meet the qualifications and are ready to contribute to a dynamic and growing team, we encourage you to apply for this exciting opportunity!
 

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

General Summary: 

Provide support to Commercial Lenders; Provide assistance with daily duties in underwriting, manage existing portfolio, draw downs, wire transfers, and credit line increases/renewals.

Essential Duties and Job Responsibilities:

1. Collect/review all required financial data prior to submission to Credit, pre-closing and post-closing.
   1. Spread all business returns, financial statements, personal financial statements rent rolls.
   2. Run all D&B and Experian credit reports. UCC Searches.
   3. Complete all HMDA forms.
   4. Lender portion of loan presentations.
   5. File all documents, create new files.
2. Review/approve all financial information request letters prior to mailing to customer to ensure request is accurate and timely.  Manage financial information collection process.
3. Review/manage pending loan maturities 90 days prior to maturity date to ensure there are no administrative past dues and to eliminate last minute extensions. 
   1. Correspond with loan officer and customer to take inventory on financials and determine whether all information for expiring loans is collected. Then follow everything under the first bullet above.
4. Identify/address credit weaknesses/deficiencies, including non-compliance with financial covenants.
5. Manage annual reviews; identify/report significant changes in financial status of borrowers, guarantors, or appraised values, etc.
6. Monitor/ Update classified loans on a quarterly basis.
   1. Quarterly Problem loan reports.
   2. Quarterly Portfolio Review Committee reports.
   3. Weekly credit/portfolio meetings.
7. Review assigned portfolio with Executive Management and Relationship Managers quarterly.
8. Interfacing with loan review, regulators and/or auditor as required, including follow up on cited loans
9. Assist in managing Credit file documents to ensure all appropriate information is updated and maintained, such as credit memos, financials, correspondence, etc.., and all outdated information is removed.
10. Handle special projects as assigned. Work closely with all members of the loan floor with all facets of loan process.
11. Manage closing checklist with Administration.
12. Assist Team Leader, Commercial Loan Officers as needed with client interaction, etc
13. Prepare adverse action letters for customers.
14. Assist/mentor new portfolio management trainee’s as needed.
15. Customer calls with assigned loan officers.
16. Manage site inspection process.
17. Review of loan documents prepared in house or by bank counsel to verify compliance with original credit approval.

EDUCATION, CERTIFICATION, EXPERIENCE:

Education:

Required:  Bachelor’s Degree required in Accounting, Finance, Business, or Economics.

Preferred:  MBA or equivalent a plus.

Experience:

Required: 

Preferred:  5 Years Banking Experience preferred

KNOWLEDGE, SKILLS, ABILITIES:

Role-Based Competencies:

• Must be a self-starter with initiative.
• Exceptional customer service ability.
• Excellent verbal and written communication skills.
• Excellent problem-solving and analytical ability.
• Represent bank in professional and friendly manner.
• Must have strong interpersonal skills.
• Must be proficient in Microsoft Office software and be able to quickly master the Bank’s operating system.

1. Leadership- This position requires someone with strong communication and leadership skills. Need the ability to maintain a positive demeanor, handle difficult situations and have an open mind. Needs to be able to handle change and pressure. Needs to coach, cross train and motivate employees. Needs the ability to assist customers and employees in a professional manner.
2. Confidentiality - This position requires a high level of confidentiality. This position has access to customer's financial information and personal information, employee records, and security and closing procedures.
3. Communication- This position has a high level of contact with the public and departments. This position also interacts with a large number of internal and external contacts.  Must be able to communicate effectively with vendors as needed.
4. Multitasking/Sound Judgment- Needs the ability to multitask, quick and accurate decisions and be organized.  Decisions need to be made in the best interest of the bank while mitigating any risk to loss.  Must be able to handle various processes at the same time, ie: taking customer calls while processing daily work or working on projects. 
5. Computer Skills/Technology- This position requires a high volume of computer usage, including core systems, vendor sites, new product testing, etc.  Should be familiar with copier/scanner/shredder equipment. 

WORK ENVIRONMENT:

• Flexibility to work additional hours including nights, weekends and holidays, as required.
• Typically the noise level in the work environment is low to moderate.
• Will have high volume of interactions in person and over the telephone.
• Fast-paced environment.
• May experience occasional job stress in response to job demands.  
• There are no significant hazardous conditions.

PHYSICAL DEMANDS:

1. Frequently required to sit for prolonged periods of time.
2. Frequently required to talk and hear.
3. Normal range of vision and hearing abilities required.
4. Mobility required greeting and assisting employees and visitors.
5. Frequently required to skillfully operate a computer, telephone and other standard office equipment.
6. Occasionally travel outside of work location to attend meetings and training programs.
7. Occasionally lift and/or move up to 20 pounds.

Special Note:

External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above.  Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank.  Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. 

This job description in no way states or implies that these are the only duties to be performed by an employee.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.

General Summary:  

General processing and providing service to clients in a professional and courteous manner. Position includes direct contact with clients on a daily basis; assisting with inquiries on various bank products and services.  This position is responsible for overseeing the daily processing in the operations area, reporting directly to the Manager of Deposit Operations and Cash Management Support. This position includes heavy call volume and processing in deposit operations.  

Essential Duties and Job Responsibilities:

DAILY PROCESSING

1. Process daily exceptions including overdrafts and returns.  This includes reporting delinquent accounts as necessary and following up with account officers to collect aging overdrafts. 
2. Process debit card and credit card requests- including all claims. 
3. Reconcile Deposit Operations GLs daily. 
4. Review watch status report and take appropriate action.
5. Process charge backs and returned deposited items.
6. Process Deposit Escrow transactions 
7. Review and process wire transactions 
8. Answer all phone calls that come into the bank’s main switchboard. Route calls appropriately or respond to client needs.  

MONTHLY AND QUARTERLY PROCESSING

9. Process various reports, monthly and quarterly.  This includes the GL quarterly reporting. 
10. IOLA funds remittance
11. Quarterly reporting to VISA.
12. Account Analysis Processing-entry and maintenance as required 

OTHER RESPONSIBILITIES

1. Private Banking requests- meet or exceed established one hour SLA

2. Process Restraints, Levies and Subpoenas as required- contact the bank’s Attorney as needed

3. Coordinate all debits and replies to the US Treasury for reclamations. 

EDUCATION, CERTIFICATION, EXPERIENCE:

Education:

Required:   High School Diploma or GED

Preferred:  College Degree/attending College

Experience: 

Required:  5+ years similar or related experience 

Preferred:  8+ years similar or related experience 

KNOWLEDGE, SKILLS, ABILITIES:

1. Confidentiality - This position requires a high level of confidentiality. This position has access to customer's financial information and personal information. 
2. Communication- This position has a high level of contact with the public and departments. Must be able to communicate effectively. 
3. Multitasking/Sound Judgment- Needs the ability to multitask, quick and accurate decisions and be organized.        Decisions need to be made in the best interest of the bank while mitigating any risk to loss.  Must be able to handle various processes at the same time.  
4. Computer Skills/Technology- This position requires a high volume of computer usage, including core systems, vendor sites, etc.  Should be familiar with copier/scanner/shredder equipment.  

WORK ENVIRONMENT:

1. Flexibility to work additional hours including nights, weekends and holidays, as required.
2. Typically the noise level in the work environment is low to moderate.
3. Will have high volume of interactions in person and over the telephone. 
4. Fast-paced environment.
5. May experience occasional job stress in response to job demands.   
6. There are no significant hazardous conditions. 

PHYSICAL DEMANDS:

1. Frequently required to sit for prolonged periods of time.
2. Normal range of vision, speech and hearing abilities required.
3. Mobility required greeting and assisting employees and visitors.
4. Frequently required to skillfully operate a computer, telephone and other standard office equipment.
5. Travel between all locations of the bank.
6. Occasionally travel outside of work location to attend meetings and training programs.
7. Occasionally lift and/or move up to 20 pounds. 

Special Note:

External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above.  Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank.  Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job.  

This job description in no way states or implies that these are the only duties to be performed by an employee.  Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee’s knowledge, skill and ability as well as his/her mental and physical abilities.