Your search resulted in 2 "Manager Member Operations Analytics" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Manager Member Operations Analytics
Hudson Valley Credit Union is currently recruiting for a Director of Marketing Strategy. Primary Function: Define the north star of marketing by translating enterprise priorities into audience‑centric strategies that resonate across channels. Serve as a trusted partner to the Executive Management Committee and connects vision to execution. Champion segmentation, member journeys, and lifecycle marketing as essential growth levers, while leading adoption of data‑driven insights and performance frameworks to bring rigor and accountability. Foster a culture of curiosity, empathy, and collaboration, guiding teams to anticipate market shifts, adapt strategies with agility, and continually elevate the member experience. Ensure HVCU’s marketing function not only keeps pace with the changing financial landscape but also actively shapes the organization’s transformation and growth. Annual Salary: $130,000 - $170,000
Responsibilities
- Purpose: Align marketing strategy with enterprise priorities and set a clear vision for execution.
- Impact: Enterprise‑wide clarity, focus, and growth through actionable strategies that deliver measurable results.
- Design annual and quarterly marketing roadmaps aligned to enterprise goals.
- Translate enterprise priorities into actionable briefs with objectives and measures.
- Align Strategy, Solutions, and Operations around campaign execution.
- Anticipate market shifts and pivot strategies as needed.
- Incorporate compliance and fair lending standards into all strategies.
- Distill research and analytics into clear insights and plans.
- Educate partners on interpreting briefs and strategy rationale; model curiosity and empathy.
- Partner closely with EMC, Product, Finance, and Compliance to align enterprise priorities.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Bachelor’s Degree in Marketing leadership or related field required.
- Minimum 10 years Experience Marketing leadership in related industry required.
- Minimum 5 years Experience in all aspects of developing and implementing marketing strategies including, but not limited to, technical marketing skills and customer and market research required.
Click here to view full job description
Why Choose HVCU?
Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!
Employee Perks:
- Base & Variable Pay Structures
- Paid Personal, Holiday & Volunteer Time Off
- Professional Development Training through HVCU University & Academy
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental & Vision Coverage
- 401(k) With Employer Match & Non-Elective Employer Contribution
- Life, Short-term & Long-term Disability Insurances
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Bachelor’s Degree in Marketing leadership or related field required.
- Minimum 10 years Experience Marketing leadership in related industry required.
- Minimum 5 years Experience in all aspects of developing and implementing marketing strategies including, but not limited to, technical marketing skills and customer and market research required.
Click here to view full job description
- Purpose: Align marketing strategy with enterprise priorities and set a clear vision for execution.
- Impact: Enterprise‑wide clarity, focus, and growth through actionable strategies that deliver measurable results.
- Design annual and quarterly marketing roadmaps aligned to enterprise goals.
- Translate enterprise priorities into actionable briefs with objectives and measures.
- Align Strategy, Solutions, and Operations around campaign execution.
- Anticipate market shifts and pivot strategies as needed.
- Incorporate compliance and fair lending standards into all strategies.
- Distill research and analytics into clear insights and plans.
- Educate partners on interpreting briefs and strategy rationale; model curiosity and empathy.
- Partner closely with EMC, Product, Finance, and Compliance to align enterprise priorities.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 11/17/25
Hudson Valley Credit Union is currently recruiting for the position of Manager Member Operations Analytics. Primary function: Lead the Member Operations Analytics team in developing and executing a data-driven strategy that supports operational efficiency and member experience. Deliver timely, actionable insights through data consolidation, reporting, advanced analytics, and dashboard management for each line of business aligned under the Member Operations department. Create clear and compelling presentations to communicate findings, trends, and recommendations.
Responsibilities
- Translate leadership reporting needs and integrate industry data analytic trends to define and deliver a business analytics strategy and roadmap. Champion and lead data consolidation, reporting, dashboard, and business analytics programs.
- Oversee the technical operations of the Member Operations analytical area including report and dashboard project management, code review, and data warehouse architecture decisions.
- Responsible for timely implementation, testing, integration and monitoring of new custom programming to support Member Operations’ initiatives.
- Work with the Director of Member Operations Administration to assist in the development and implementation of long-range strategic plans to address the evolving information processing needs of the Member Operations teams.
- Remain current in emerging data analytic trends primarily related to the financial services industry.
- Liaison with other departments across the Credit Union including IT, Banking Division, Risk, Finance, and others to ensure Member Operations’ data needs are being met.
- Develop and maintain effective and productive working relationships with Member Operations departments as well as across the other Credit Union departments. Work with the Director of Member Operations Administration, key stakeholders, and the user community to create, modify and test the Credit Union’s data visualization software.
- Ensure employees’ adherence to service guidelines and that superior service is provided at all times. Interview, hire, and develop Member Operations Analytics staff, and is responsible for quality work output of employees.
- Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback. Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Bachelor’s Degree in Finance, Business Administration preferred
- Six Sigma Lean Certification preferred
- Minimum 6 Years Operations experience required
- Minimum 6 Years Leadership experience required
- Minimum 5 Years Financial Services experience required
- Minimum 4 Years Technology/Reporting experience required
- Minimum 2 Years Project Management experience required
Click here to view full job description
Why Choose HVCU?
Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!
Employee Perks:
- Base & Variable Pay Structures
- Paid Personal, Holiday & Volunteer Time Off
- Professional Development Training through HVCU University & Academy
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental & Vision Coverage
- 401(k) With Employer Match & Non-Elective Employer Contribution
- Life, Short-term & Long-term Disability Insurances
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Bachelor’s Degree in Finance, Business Administration preferred
- Six Sigma Lean Certification preferred
- Minimum 6 Years Operations experience required
- Minimum 6 Years Leadership experience required
- Minimum 5 Years Financial Services experience required
- Minimum 4 Years Technology/Reporting experience required
- Minimum 2 Years Project Management experience required
Click here to view full job description
- Translate leadership reporting needs and integrate industry data analytic trends to define and deliver a business analytics strategy and roadmap. Champion and lead data consolidation, reporting, dashboard, and business analytics programs.
- Oversee the technical operations of the Member Operations analytical area including report and dashboard project management, code review, and data warehouse architecture decisions.
- Responsible for timely implementation, testing, integration and monitoring of new custom programming to support Member Operations’ initiatives.
- Work with the Director of Member Operations Administration to assist in the development and implementation of long-range strategic plans to address the evolving information processing needs of the Member Operations teams.
- Remain current in emerging data analytic trends primarily related to the financial services industry.
- Liaison with other departments across the Credit Union including IT, Banking Division, Risk, Finance, and others to ensure Member Operations’ data needs are being met.
- Develop and maintain effective and productive working relationships with Member Operations departments as well as across the other Credit Union departments. Work with the Director of Member Operations Administration, key stakeholders, and the user community to create, modify and test the Credit Union’s data visualization software.
- Ensure employees’ adherence to service guidelines and that superior service is provided at all times. Interview, hire, and develop Member Operations Analytics staff, and is responsible for quality work output of employees.
- Conduct regular meetings to provide staff with updated department and Credit Union initiatives. Evaluate and coach employees on a regular basis and provide appropriate feedback. Responsible for employee training and development. Mentor departmental staff on assignments and promote team environment.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 11/17/25

