BASIC FUNCTIONS AND RESPONSIBILITIES:  

Maintains, organizes, and cleans all necessary items and areas in the Spa. Ensures all supplies guests use are restocked and all areas are continuously monitored for cleanliness.  

ESSENTIAL JOB FUNCTIONS:

• Wear Proper Protective Equipment when performing tasks that recommend such equipment.
• Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
• Identify safety hazards, report, and follow up to see that corrective action is taken.
• Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees, or hotel assets.
• Demonstrate organizational skills.
• Work productively with or without supervision when performing routine tasks.
• Prioritize and meet deadlines in a fast-paced dynamic environment.
• Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well groomed appearance and maintaining a positive, professional image to our customers.
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
• Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
• Develop and maintain positive working relationships with other staff.
• Attend events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
• Attend trainings as needed to develop work knowledge and safety.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 50 pounds from ground level to four feet and carry a distance of up to 50 feet with/without assistance. Walk up to 3 miles per day.  
• Maneuver carts or dollies safely with loads up to 200 pounds through passageways, elevators, or outdoors up to 100 feet.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Work under stress from contact with public, demanding deadlines, and changing priorities and conditions.
• Clean designated areas according to set guidelines and protocols.
• Work outdoors and exposed to natural elements.
• Fold laundry as specified to type ranging from small items such as washcloths to large blankets and towels.
• Operate laundry equipment effectively and within specified guidelines.
• Sort soiled laundry appropriately and efficiently.
• Complete shift check list for duties assigned for opening or closing shifts.
• Sanitize touch point areas wearing appropriate protective equipment and complete check list daily.
• Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
• Report damaged or missing furnishings or decorative items.
• Complete guest and staff requests in a timely manner.   Report to a supervisor if a request will not be completed in a timely manner.
• Attend daily shift briefing.
• Complete routine and when necessary deep cleaning of areas as required.
• Sanitize hydrotherapy tub as needed following protocols and wearing protective equipment.
• Stock tea bars, guest locker room amenities, supply closets, and towel storage as assigned.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.
• Act calmly and effectively in emergency situations. 
• Analyze problems and develop and implement action plans to address problems.
• Demonstrate high moral character in handling lost items and valuables turning them in immediately to designated lost and found area.
• Demonstrate excellent interpersonal and communication skills in dealing with guests and staff.

QUALIFICATIONS:

• Valid Driver’s License and at least 21 years of age with at least two years of licensed driving experience.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 BASIC FUNCTIONS AND RESPONSIBILITIES: 

 The Water Plant Operator shall ensure water distributed throughout the potable water system meets the pertinent standards for safe drinking water at all times through the proper operation, maintenance, and repair of all mechanical systems within the Water Plant, as well as the repair and maintenance of all auxiliary water systems. Full Time year-round. Schedule is 7-3:30p Tuesday-Saturday.

 ESSENTIAL JOB FUNCTIONS

 Oversee the operation, maintenance and repair of the Water Treatment Plant including: 

1. Water systems including potable and non-potable water distribution systems.
2. Water supply sources: springs, wells, ponds, lake and reservoir.
3. Water distribution systems: including, but not limited to, pipe, valves, vaults, pumps and controls.

• Mix and add chemicals to maintain quality drinking water.
• Act in accordance to all OSHA guidelines and standards including but not limited to lock out-tag out, confined space, hot-work, SDS, Personal Protective Equipment, etc.
• Adhere to all EPA and Department of Health Guidelines and laws.
• Inventory and maintain equipment and supplies; safeguard equipment and supplies. 
• Arrange for purchases and receive supplies and equipment necessary for the operation of the Water Plant within the department guidelines.
• Check condition of equipment; performs operations and safety check prior to using equipment; maintain tools and equipment used in the repair and maintenance of assigned equipment; report the need for repairs.
• Fuel and grease vehicles/equipment; inspect and perform safety checks on vehicles/equipment; clean vehicles/equipment; perform minor routine maintenance/service; report the need for repairs.
• Identifies and performs preventive maintenance as necessary to maximize the useful life of equipment.
• Monitor and evaluate work-related conditions to determine compliance with prescribed operating, safety, and health regulations and Department guidelines.
• Coordinate system interruptions with department manager and all affected departments.
• Educates co-workers on system's operation to assist in maintaining a smoothly operating plant.
• Perform any required boiler checks and basic boiler operation as relief of the Boiler Operator.
• Suggest and recommend possible projects to management for future budgets.
• Supplies own hand tools and basic test equipment.
• Learns and utilizes new methods, materials and procedures and systems.
• Reads and comprehends technical manuals, diagrams, and blueprints.
• Clearly communicates results of efforts, problem resolution steps and completed tasks, verbally and in writing.
• Collect, retain, and report accurate records and prepare administrative reports free of errors and omissions. 
• Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
• Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
• Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
• Work productively and efficiently with or without supervision when performing routine tasks.
• Identify problems, formulate a solution, direct action, and take corrective follow-up action.
• Attends and participates in staff operation and safety meetings.
• Safely uses all types of power and hand tools of the trade.
• Works in a manner that will not endanger oneself or others. 
• Operate automatic and standard transmission vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
• Identify safety hazards, report, and follow up to see that corrective action is taken.
• Inform manager of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Performs inspections by touch, sight, sound and smell for conformance to prescribed standards.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 3-4 hours at a time.  
• Perform work at heights up to 80 feet.
• Lift up to 75 pounds from ground level to waist and carries a distance of up to 30 feet with/ without assistance.  Walk up to 5 miles per day.
• Works in close quarters, extreme heat and cold, outdoors and exposed to natural elements.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. 
• Act calmly and effectively in emergency situations. 
• Analyze problems and develop and implement action plans to address problems.
• Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
• Maintain regular, predictable and punctual attendance during regularly scheduled work hours.
• Work additional hours beyond regularly scheduled work day (evenings and weekends) as necessary. 
• Works on short notice to effect emergency repairs 24 hours a day, 365 days per year.
• Maintains a pleasant personality under trying conditions and circumstances to our customers and co-workers both.
• Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.  
• Learn and retain knowledge of historical facts and information about Mohonk Mountain House.

 QUALIFICATIONS

• Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
• Possess (or obtain) and maintain a valid New York State Water Operation and Distribution License, Class IIA 
• Must have at least five (5) years experience in a related field.

 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITES:

Supervises the operational aspects of the stables program including horseback riding, pony rides, carriage operation, corporate events, public relations, staffing, expense control, and sales; maximizing revenue while maintaining a high quality of safety and service. This person will respond quickly and appropriately to satisfy all guest and staff requests while promoting a positive and safe experience. The Stables Supervisor is an active member of the recreation team who responds to all issues of departmental concern within the framework of the operation of the total hotel.

ESSENTIAL JOB FUNCTIONS:

•Oversee daily operations of the stable in absence of Stable Manager including: staff, rides, reservations, accounting procedures, and animal care.
•Demonstrate competency as horseback rider with ability to mount horse from the ground.
•Arrive prepared, on time, and ready to work; maintain good attendance.
•Display good horsemanship and have a strong fundamental background in horse ailments, conditions, and traits.
•Demonstrate “Horse sense” and interpret herd behavior.
•Assess rider’s abilities and horse behaviors in response to riders’ actions.
•Maintain a structured working environment for staff.
•Supervise and train stables personnel.
•Ensure all riders have accurately signed waiver form and payment receipt.
•Communicate instructions clearly and effectively in an ever-changing/active situation that guests of any age can understand.
•Explain proper safety procedures during the mounting and dismounting process; accurately fit guests to their saddles, stirrups, helmets and other equipment.
•Tack or harness animals prior to (or at end of) carriage or trail ride, completing a safety check of the equipment every time and maintaining equipment condition and appearance.
•Organize horse and riders in trail (lineup) groups in an efficient and safe manner.
•Learn trail routes and historical/interesting facts about Mohonk Mountain House and the surrounding area.
•Encourage, display, and role model proper riding form at all times.
•Follow grooming, feeding/watering schedules for each animal.
•Dispense, inject (IV and IM), and apply prescribed medications and treatments to animals with accurate, detailed, record keeping.
•Detect and eliminate/reduce potential hazards from and around the trail system and barn area.
•Clean barn, riding arena, paddock, courtyard, and trail system using a golf cart or wagon.
•Lead horses to and from paddocks and riding arena, lead another horse while riding a horse.
•Lead trail rides and drive carriages for up to 3 consecutive hours.
•Lead pony ride for our guests as young as 2 years of age up and down moderate inclines.
•Load hay in/out of the hayloft of barn.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 75 pounds from ground level to waist level and carry a distance of up to 100 yards with/ without assistance. Walk up to 7 miles per day.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Work in a manner that will not endanger self or others.
•Handle stressful, noisy, crowded, distracting, and emergency situations calmly, with a level head; including situations involving heights or closed in areas.
•Work in a hot/cold climate for extended periods of time.
•Maintain a consistent attitude, cheerful, positive, and “can do”. Speak positively about Mohonk, guests, and coworkers.
•Multi-task and pay attention to operational details while being attentive to guests. (Safety patrol of the barn and surroundings)
•Respond, in an encouraging manner, with alternate solutions to meet the guests’ needs or requests; show initiative and take action with an appropriate level of independence.
•Show interest and patience while working with young or adolescent children and novice rider.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, overnights, weekdays/weekends, holidays, and during peak periods of business.
•Answer phones in a clear, professional manner, and retrieve voicemails; capable of returning calls, taking precise written messages, processing payment, and follow through.
•Give accurate information, face to face, and over the phone. Maintain a complete knowledge of: All stables offerings, policies, and pricing; resort features; activities; and hours of operation.
•Operate POS cash register, record allocations of skate usage, differentiate the denominations of U.S. currency and coins, and make change in a timely manner during a transaction.
•Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Speak clearly in front of groups of up to 20 persons; communicate well so that guests of any age can understand.
•Energy , initiative, creativity , and willingness to try new approaches and techniques.
•Memorize names of plants, animals, names of guests, and horses/mules.
•Analyze problems and develop and implement action plans to address problems.
•Prepare administrative reports in a clear, logical manner.
•Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
•Develop and implement innovative and interesting programs.
•Take reservation and billing information using computer based program with utmost accuracy and detail.
•Establish and maintain positive guest relations and a peaceful riding and/or carriage experience.
•Wear proper protective equipment appropriate to the task being performed.
•Clearly communicate results of efforts, problem resolution steps, and completed tasks verbally and in writing
•Work independently and as part of a team.
•Take charge of the staff as regards the upkeep and appearance of the barn area, surroundings, animals, and equipment.
•Assist and oversee the feeding/watering schedules and menu for each animal.
•Dispense and apply prescribed medications and treatments to animals.
•Develop and enforce trail routes, exercise routines, and breaks for animals.
•Oversee farrier and vet visits.
•Available for after hours emergency horse care.
•Monitor staff schedule, time clock punches, and scheduled breaks daily.
•Oversee schedule of daily staff and assignment of riders to horses based on level of ride and skill of riders.
•Assist in scheduling of all stables business including; riding, carriages, private events; coordinates through the appropriate Mohonk departments including: Guest Services, Information Desk, Gatehouse, and Recreation.
•Lead daily staff shift briefing.
•Assist in evaluating staff during the appraisal process.
•Maintain the daily reservation books; create times with flexibility and knowledge of the regular scheduled daily offerings

QUALIFICATIONS:

•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•CHA certification a plus
•A.A. or B.S degree in Equine Science is helpful
•Minimum of 4 years experience in a public/private stables operation with a proven record of increasing responsibility
•Current standard First Aid and CPR preferred

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

BASIC FUNCTIONS AND RESPONSIBILITIES:

Preparation and production of wholesome meals in accordance with company standards and local health regulations.                   

ESSENTIAL JOB FUNCTIONS:       

• Prepare and service all food items for a la carte and/or buffet menus serving up to 2500 meals per day according to hotel recipes and standards. 
• Follow recipes, instructions from sous chefs, and work as part of larger team unit focusing on quality and consistency.
• Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
• Check and ensure the correctness of the temperature of appliances and food.  
• Ensure adherence to quality expectations and standards.
• Ensure proper portion, arrangement, and food garnish. 
• Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards. 
• Monitor food quality while preparing food. 
• Monitor the quality and quantity of food that is prepared prior to distributing to “front of house” staff for delivery to guest.
• Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. 
• Prepare special dietary meals or substitute items. 
• Weigh, measure, and mix ingredients.
• Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
• Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
• Operate equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.  
• Regulate temperature of ovens, broilers, grills, and roasters. 
• Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Lift up to 50 pounds from ground level to and carries a distance of up to 100 feet with/ without assistance.  Walk up to 5 miles per day.
• Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.  Hear verbal instructions, directions and warnings.
• Test and inspect foods to determine if they have been cooked sufficiently. 
• Set-up and break down work station. 
• Maintain proper rotation of product in all refrigerators (FIFO) to minimize wastage/spoilage.
• Wash and disinfect kitchen area, tables, tools, knives, and equipment.
• Sanitize and ensure cleanliness and maintenance of all work areas, utensils, and equipment.
• Work clean and be responsible for kitchen organization and orderliness. 
• Perform job safely while maintaining a clean, safe work environment.
• Handle hot items with care.
• See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Check the working condition of equipment and machinery in accordance with specifications. 
• Follow all Mohonk Mountain House safety and security policies and procedures.
• Identify safety hazards, report, and follow up to see that corrective action is taken.
• Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
• Maintain food storage and cooler logs in adherence to food safety standards. 
• Complete safety training and certifications when offered. 
• Adhere strictly to directives and instructions from Sous Chef, Executive Sous, Executive Chef.
• Work under time constraints, extreme temperatures, and high business levels.
• Assist in production planning, record keeping and reporting as required. 
• Assist in the requisitioning and receiving of all food and supplies as required. 
• Perform basic mathematical functions such as addition, subtraction, multiplication, and division.
• Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
• Work productively and efficiently with or without supervision when performing routine tasks.
• Learn, retain, and demonstrate a full knowledge and understanding of all menu items, carriage lounge, and banquet menus as trained.
• Demonstrate basic knife handling skills and familiarity with basic kitchen equipment and machines.       
• Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues.
• Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
• Follow kitchen policies, procedures and service standards
• Assist all service staff and company workers in a professional manner insuring our guest service is in accordance with company standards.        
• Attend shift briefings and actively participate daily.
• Communicate assistance needed during busy periods
• Maintain confidentiality of proprietary information; protect company assets. 
• Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
• Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.  
• Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
• Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.

QUALIFICATIONS:        

• 3 years culinary experience in similar operation. 
• Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.       
• Certification in food service sanitation practices and prevention of food borne illnesses preferred.       

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.