Job Title: Customer Service Representative (Temporary to Permanent)

Location: Highland Mills, NY

Work Schedule: Monday to Friday, 8:00 am - 5:00 pm

Pay Range: $18-$20 per hour

Bilingual Requirement: Fluent in Spanish (Required)

Preferred Experience: Insurance Industry

Are you a customer-focused individual with excellent communication skills? We are currently seeking a Customer Service Representative for a temporary-to-permanent position to join our dynamic team. If you thrive in a fast-paced environment, have a passion for providing exceptional customer service, and are bilingual in Spanish, we want to hear from you!

Customer Service Representative Qualifications:

• Bilingual proficiency in English and Spanish (Required).
• Previous customer service experience is a plus.
• Insurance industry experience is preferred.
• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to adapt and thrive in a fast-paced environment.

Benefits:

• Competitive hourly wage ($18-$20 per hour).
• Opportunity for permanent placement.
• Professional development and growth opportunities.

Customer Service Representative Responsibilities:

• Assist with general administrative tasks.
• Provide excellent customer service to current and potential clients.
• Respond to inquiries and resolve customer concerns in a timely and efficient manner.
• Collaborate with team members to ensure a positive customer experience.

If you are a dedicated individual who enjoys helping others and is ready to take the next step in your career, apply now.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Ethan Allen Workforce Solutions is looking for an Administrative Assistant to join our client's team in Poughkeepsie, NY to handle the day-to-day activities to help the office run smoothly and support upper management. You will wear several hats in this role and must be able to switch between your duties seamlessly.

Key job requirements are as follows:

• A minimum of an Associate's Degree; Bachelor's Degree preferred
• 3 years of Administrative Assistant experience
• 1 year or QuickBooks experience
• Strong organizational and problem-solving skills
• Top-notch customer service

The Administrative Assistant will be responsible for:

• Assisting guests and customers in-person and over the phone
• Daily use of QuickBooks and Excel and maintaining various spreadsheets to track information requests and data
• Daily bookkeeping, including accounts payable and accounts receivable
• Providing support to management and other departments by maintaining spreadsheets and other administrative duties as needed

This is a temp-perm, full-time position paying $20-$25 per hour. Your typical work schedule will be Monday-Friday, 8am-5pm. Our client is looking for a real people person as this position has aspects of customer service, so you should enjoy spending your day talking with and helping others.

Qualified candidates are encouraged to submit a resume and apply for immediate consideration!

Why choose Ethan Allen Workforce Solutions? We make the job search easier for you! Because we have multiple open positions at our fingertips that we are looking to fill, by applying with us, we have streamlined the application process for you. That means job seekers don’t have to spend as much time searching for open positions and sending resumes.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Job Title: Bilingual Administrative Assistant

Location: Harriman, NY
Hours: 9:00 AM - 5:30 PM, Monday - Friday
Compensation: $25 - $29 per hour
Employment Type: Temp-to-Hire
Benefits: 401(k), Health Insurance, Paid Vacation Days, Sick Days, and Holidays

About the Role:

We are seeking a highly organized and detail-oriented Bilingual Administrative Assistant to join our dynamic production team in Harriman, NY. The ideal candidate will be fluent in both English and Spanish and possess advanced Excel skills. This role is crucial in supporting our production processes and ensuring smooth operations.

Bilingual Administrative Assistant Responsibilities:

• Data Management: Update and maintain accurate data records.
• Production Tracking: Monitor and track the production process to ensure efficiency and timeliness.
• Reporting: Run and generate detailed reports as required.
• Inventory Management: Monitor and maintain inventory levels to support production needs.

Bilingual Administrative Assistant Qualifications:

• Language Skills: Fluency in English and Spanish.
• Technical Skills: Advanced proficiency in Microsoft Excel.
• Experience: Previous experience in an administrative role within a production environment is preferred.
• Attention to Detail: Strong organizational skills with an eye for detail.
• Communication: Excellent verbal and written communication skills.

Benefits:

• Competitive hourly rate of $25 - $29
• Comprehensive health insurance coverage
• 401(k) retirement plan
• Generous paid vacation days, sick days, and holidays

How to Apply:

If you are a proactive and detail-oriented individual with the required skills and experience, we invite you to apply for this exciting opportunity. Join our team and contribute to a thriving production environment where your skills and expertise will be valued and rewarded!

Why choose Ethan Allen Workforce Solutions? We make the job search easier for you! Because we have multiple open positions at our fingertips that we are looking to fill, by applying with us, we have streamlined the application process for you. That means job seekers don’t have to spend as much time searching for open positions and sending resumes.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Position: Benefits Manager

Location: Poughkeepsie, NY

Type: Temporary (No end date specified)

Pay: $30-$40 per hour

Schedule: Monday - Friday, 8:30 AM - 4:30 PM

Job Description: We are seeking an experienced and detail-oriented Benefits Manager to join our team in Poughkeepsie, NY. This is a temporary position with no specified end date, offering competitive hourly compensation.

As a Benefits Manager, you will be responsible for overseeing and managing the administration of employee benefits programs. Your primary duties will include:

• Administering health, dental, vision, and retirement plans
• Managing leave of absence programs and employee wellness initiatives
• Ensuring compliance with relevant laws and regulations
• Handling benefits-related inquiries and resolving issues
• Coordinating with insurance carriers and vendors
• Conducting benefits orientations and providing ongoing education to employees

Benefits Manager Requirements:

• Minimum of 5 years of experience in benefits administration
• Proficiency with benefits management systems; experience with Paylocity is a plus
• Strong knowledge of benefits laws and regulations
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational abilities
• Ability to handle sensitive and confidential information with discretion

If you have a proven track record in benefits administration and are ready to take on a key role within our organization, we encourage you to apply. Your expertise will help us provide exceptional support to our employees and ensure the smooth operation of our benefits programs.

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Operations Manager

• On-site, Saugerties, New York

Overview:
Our client is looking to add talent to their team to help with their growing needs. This is the chance to work with an established, global company to boost your skill set and contribute to a successful team! The Operations Manager will be looked at to manage shop production activities. This includes shipping and receiving, customer service, safety innovation and financial forecasting.



Operations Manager Responsibilities:

• Oversees the machining operation to ensure all quality standards are met and exceeded and all safety, quality and company policies and procedures are followed
• Schedules preventative maintenance (PM’s) on machines and equipment per released shop order requirements
• Directly supervises all direct labor working in the machining operation including CNC programmers, group leaders, machining operators and maintenance mechanics
• Works closely with Applications and Process engineering to produce product in the most efficient method possible reviewing and implementing process changes as require
• Reviews and approves all manufacturing instructions (MI’s) from a production feasibility point-of-view making recommendations for change as required

Operations Manager Qualifications:

• Experience in a progressive machining operator/machinist role including CNC programming experience, preferred
• A minimum of three to five years’ experience in a supervisory role, preferable in a manufacturing environment.
• Associates degree in operations management, business management, mechanical engineering, or related field; Bachelor’s degree preferred.
• Working knowledge of policies, systems and procedures related to the machining services function.
• Working knowledge of engineering principles
• Excellent written and verbal communication skills
• Proven ability to work well with subordinates, peers, managers, and in some cases, customers

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Join Our Team as a Medical Receptionist in Poughkeepsie, NY!

Are you an experienced medical administrative professional looking for a rewarding opportunity? We are seeking a skilled Medical Receptionist to join our team in Poughkeepsie, NY. This is a temporary-to-permanent position offering competitive pay rates of $18-$19 per hour.

Position: Medical Receptionist
Location: Poughkeepsie, NY
Employment Type: Temp to Perm
Hours: Monday - Friday, 8:45 AM - 5:00 PM
Salary: $18-$19 per hour

Medical Receptionist Qualifications:

• Minimum of two years of medical administrative experience required
• Proficiency in medical office procedures and terminology
• Strong communication and interpersonal skills
• Excellent organizational abilities and attention to detail
• Ability to multitask and prioritize responsibilities effectively
• Experience with electronic health records (EHR) systems preferred

Medical Receptionist Responsibilities:

• Greet patients and visitors in a friendly and professional manner
• Answer phone calls, schedule appointments, and assist with patient inquiries
• Verify patient information and insurance coverage accurately
• Collect co-pays and payments from patients, and process billing as needed
• Maintain patient records and ensure confidentiality of sensitive information
• Assist with administrative tasks such as filing, faxing, and data entry
• Collaborate with healthcare providers and staff to ensure efficient operations of the front desk

If you meet the qualifications and are ready to join a dynamic healthcare team in Poughkeepsie, NY, apply now!

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

We are a growing pest control company based in Albany, NY, looking for a skilled and motivated Interior / Exterior Pest Control Service Technician to join our team. The ideal candidate will be responsible for providing quality pest control services to our commercial and residential clients. This is a full-time position with competitive compensation and benefits package.

Interior / Exterior Pest Control Service Technician Requirements:

• Previous experience in pest control is preferred, but not required.
• Must have a valid driver's license and reliable transportation.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours, including evenings and weekends as needed.
• Ability to lift and carry up to 50 pounds and work in various weather conditions.

Benefits/Perks:

• $20.00 - $25.00/hour, depending on experience level
• 10% commission on services sold
• Simple IRA (3% match after one year of employment)
• $350.00 towards health insurance, including dental and vision.
• Company vehicle and gas card
• Smart Phone
• Company Paid Uniforms
• Customer Review Cash
• Paid time off and Paid Holidays

Interior / Exterior Pest Control Service Technician Responsibilities:

• Conduct interior and exterior inspections of commercial and residential properties to determine the presence of pests and the extent of any infestation.
• Develop and implement effective pest control strategies tailored to the unique needs of each client.
• Apply pesticides and other treatments safely and according to label instructions.
• Work with clients to educate them on pest prevention and answer any questions or concerns they may have.
• Maintain accurate and detailed records of all services provided.
• Stay up-to-date on new products, techniques, and regulations related to pest control.

Training:

• No pest management experience needed
• Comprehensive in-field and classroom training programs
• Certification exams and annual renewals paid for by the client
• On-going training to keep you sharp and ahead of the game

We offer a competitive compensation package including health insurance, retirement benefits, and paid time off. If you are a hard-working, detail-oriented individual with a passion for pest control and customer service, we encourage you to apply for this exciting opportunity.
 

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

We are looking for compassionate caring professionals to work in a skilled nursing facility!

Ethan Allen Workforce Solutions is seeking experienced CNAs for our client located in Highland, NY. The selected candidate will train with Medication Administration, First Aid, and CPR, according to program requirements.

Weekends only! All shifts currently available. NO MANDATION, and no holidays required. Pay rate is $23.00 per hour. 

Job duties include:

• Assisting with personal care
• Assisting with daily activities for consumers living in the group homes
• Organizing and maintaining confidential files and information
• Interpreting and communicating consumers’ concerns and needs

The most successful CNA will have excellent time management and customer service skills, flexibility, patience, resiliency, and a genuine desire to serve the geriatric population. Must have 6 months experience in a nursing home.

You must have certificate and HS diploma.

Please apply for consideration!

Why choose Ethan Allen Workforce Solutions? We offer many entry level administrative positions that are great for candidates who are looking to expand their skill set or get their foot in the door with many companies in the Hudson Valley. We’ve built our relationships with clients based on the candidates we send them, and they trust that we will send them top quality candidates. Candidates love working with us because we are able to find them work quickly. Our employees are paid on a weekly basis and are afforded the opportunity to enroll in our health insurance plan. Many of our positions are temp-to-hire, meaning that after a certain amount of time, the client can choose to hire our employee as one of their own. 

Equal Opportunity Statement

Applications are considered on the basis of skills, experience and qualifications without regard to race, age, creed, color, nationality, gender, sexual preference, marital status, military background, disability or any other legally protected status. All employment related decisions, including hiring, advancement, promotion, compensation, training, discipline, termination and all other terms and conditions of employment, are made in accord with this policy.

Benefits:

• Competitive compensation
• Medical, Dental, and Vision insurance
• 401(k) Retirement Savings Plan with substantial company match
• Life and Travel Insurance
• Tuition Assistance
• Wellness Reimbursement Program
• Paid Holidays and Vacation

What is a Business Relationship Manager?

A Business Relationship Manager (BRM) is a person who works strategically with business units to ensure that the supporting technology portfolio and business requirements are aligned and prioritized to meet the business unit’s objectives. A BRM, through collaborative relationships with the business units of the company, will act as the primary liaison between the business and the Technology organization, focusing on understanding the business needs and objectives, building strong relationships, managing and prioritizing demand, and ensuring that technology solutions and services align with and support those goals. The BRM provides ongoing consultive support to business areas on technology best-practices to develop solutions to business challenges, maximize the value of the company’s application portfolio, and drive continuous process improvement.

This resource is part of a new team of BRMs who support various lines of business within the company. BRMs will be assigned to the following specific areas of expertise – Electric & Gas Operations and Engineering, Customer Experience and Customer Services, Utility Work and Asset Management, and ERP/Finance. Job responsibilities may evolve over time.

What does a Business Relationship Manager do?

The Business Relationship Manager is responsible for the following:

• Acts as primary point of contact for assigned business units to establish trust, foster strong partnerships, and manage expectations.
• Develops a full understanding of core business processes, supporting solutions and technologies. 
• Provides ongoing strategic consulting support and guidance to the Business Areas on best-practice, efficient, and effective use of technology to support business processes.
• Responsible for compiling requirements definition, Benefit Cost Analysis, estimating, and monitoring of benefits realization.
• Ensures adherence of business requests through the Technology intake process and evangelizes the importance of governance to business stakeholders.
• Proactively identifies areas of opportunity to apply existing technologies for new business demand, process improvement, and cost efficiencies.
• Complements the Application Support, Infrastructure & Operations and Project Management teams who have tactical and operational project responsibilities.
• Anticipates and plans for future technology needs and demands based on business growth and changes.
• Maintains comprehensive documentation of business requirements, project plans, and status reports to ensure transparency and accountability.
• Supports the escalation of risks, issues, actions, & decisions within the portfolio to ensure on-time / on-budget / in-scope project delivery.
• Leads efforts to resolve complex issues or challenges related to IT services within assigned business area(s) working to ensure minimal disruption to business operations.
• Promotes innovation and adoption of new technologies that can provide competitive advantages and operational efficiencies
• Understands the business perspective and takes necessary action to integrate business requirements into Technology processes and solutions, based upon the overall strategic direction of the Company
• May lead change management or training initiatives to ensure smooth adoption and implementation of new technologies and processes.
• Provides support for storm restoration efforts

What does it take to be a Business Relationship Manager?

Required:

• Bachelor’s Degree in Information Systems, Business, Engineering or a related field and relevant IT, business or utility industry experience. In lieu of a bachelor’s degree, an associate’s degree in the aforementioned fields and 3 years of relevant IT, business or utility industry experience or a high school diploma or equivalency degree and 5 years of relevant IT, business or utility industry experience

• Strong financial acumen
• Ability to partner and effectively engage with individuals at all levels of the organization, to drive consensus and alignment with empathy.
• Exceptional written and verbal communication skills
• Highly organized, detail oriented, able to work with minimal direction, able to handle multiple and shifting priorities, and have a passion for learning, value, service, and quality
• Ability to analyze complex business problems & synthesize a large variety of information to yield actionable decisions & recommendations
• Familiarity with IT concepts and technology trends
• Excellent presentation skills and be comfortable working in a collaborative, high performing team environment
• Valid driver’s license

Preferred:

• Experience in the energy & utilities industry
• Certified Business Relationship Manager (CBRM) or ITIL certification
• 3 years of business analysis experience, e.g. developing business use cases, business requirements, process documentation, process flow and data flow diagrams, user acceptance test plans, etc.
• 3 years of experience leading, developing and executing strategic plans and/or project portfolios

This position has a career path which allows for advancement opportunities within a job series.  The title and level are commensurate with experience. Pay range: $51,400 – $144,900

Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted.  No phone calls or agencies, please.  All replies will be held in strict confidence.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.  Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.

VEVRAA FEDERAL CONTRACTOR