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It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $18.25 - $20.25 Hourly Job Shift: Day Job Category: Health Care DescriptionPorter Responsible to Position Classifications Environmental Services Coordinator Hourly/Non-exempt Directly Supervises and Evaluates None Is Back Up To: Housekeeper Is Backed Up By: Housekeeper WOODLAND POND CONFORMANCE STATEMENT In the performance of their respective duties and responsibilities all employees are expected to conform to the following: Performing quality work with or without direct supervision Interacting professionally with other employees, residents, guests, and all others Working effectively and in accordance with the Woodland Pond Communication Fundamentals Completing tasks independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations Complying with all federal, state and local standards, guidelines and regulations as well as Woodland Pond policy and procedure at all times Position Summary The Porter is responsible for caring for all carpets, floors, furniture and upholstery in all areas of the community. Assists in ensuring the safety, health, and morale of residents, visitors, and staff by providing a clean, attractive and safe environment with minimal disruption to others ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Collects and removes trash/recyclables from utility rooms and offices throughout the entire community (*CF) Disposes of trash and waste into proper containment areas (*CF) Assists to move new or existing residents and/or their belongings as directed Cleans/vacuums/extracts carpeting on a regularly scheduled basis throughout entire community (*CF) Performs major cleaning and disinfecting tasks as needed Assists with apartment cleaning as assigned Performs general maintenance tasks as requested Assists other housekeeping staff as directed by the EVS Coordinator or Director of EVS Adheres to all safety precautions while transporting and disposing of all waste and materials (*CF) Completes all required training and in-services All other duties as assigned GENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule, including weekends and holidays Maintains predictable and reliable attendance, wearing the appropriate uniform as assigned Qualifications High school graduate or HSE preferred Prior experience preferred Basic computer skills required Able to write legibly, takes oral and written instruction well Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population Degree of travel Occasional off-site meetings, seminars, and conferences Disruption to Routine Must adapt to frequent schedule changes. Possible overtime. Safety Hazards in Job Moderate physical and emotional stress associated with food service QualificationsQualifications High school graduate or HSE preferred Prior experience preferred Basic computer skills required Able to write legibly, takes oral and written instruction well Has demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the elderly or geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 6/24/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for the preparation of fresh and wholesome meals for a hotel with a 600 hotel guest and 500 day guest capacity, ensuring smooth operation, proper sanitation, and sound management of up to 20 staff members.
ESSENTIAL JOB FUNCTIONS:
- Assume responsibility for the overall production of hot and cold foods associated with a la carte and buffet dining services which include Main Dining room, West Dining room, East Dining Room, Carriage lounge, and Banquets as assigned.
- Execute menus with complete oversight of kitchen set up, service, and breakdown of stations in regards to hot and cold foods for Mohonk Food and beverage functions.
- Communicate effectively with Front of the house management before, during, and after service.
- Conduct food tastings for development of future menu items and create standard recipes that can be taught to staff.
- Conduct shift briefings and menu training for front of the house staff as needed for new menu implementation
- Oversee and continue development of the chef’s table menus and execution
- Be able to assume Executive Sous Chef duties whenever needed
- Close kitchen following all departmental guidelines as it pertains to food safety, labor management, and kitchen checklists
- Be able to write menus, cost out using standard recipe cards, and ensure staff is trained on all aspects of prep lists assigned
- Work with theme program management to create special food demos and tastings for promotional events.
- Meet with Captains before service to address any special requests or dietary restrictions.
- Carry out supervisory responsibilities for a staff up to 20 in accordance with Mohonk Mountain House policies. Interview, hire and train employees; plan, assign, and direct work; appraise performance; reward and coach/counsel/discipline employees; address complaints. Monitor schedule daily to minimize overtime.
- Work with the Chef and Executive Sous Chef to ensure all products are ordered for and processed in accordance with Mohonk culinary standards. Work with purchasing to ensure any additional products outside of normal dining operations are ordered and used as required.
- Requisition food materials daily or as needed for the preparation of breakfast, lunch, and dinner services to be filled by the Receiving Department.
- Oversee kitchen and coordinate all hot and cold food preparations for dinner service ensuring food is presented in accordance with company specifications. Delegate prep work load for Garde Manger crew.
- Check all hot and cold foods prepped before service to ensure proper quality and quantities needed are at hand.
- Expedite for the entire service period ensuring each plate is of the highest quality possible.
- Learn, retain, and demonstrate a full knowledge and understanding of all menu offerings.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Ensure proper portion, arrangement, and food garnish. Test foods ensure the correctness of the temperature of food.
- Prepare special dietary meals or substitute items.
- Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, upright freezer, and general sanitary condition of garde manger and vegetable prep area in a neat and orderly fashion.
- Provide relief coverage as needed for Exec Sous Chef. Execute on-line production of meal period and ensure all food product is used as effectively as possible. Monitor house counts on a daily and weekly basis for proper menu breakdown. Delegate and participate in food preparation for next day's shift.
- Demonstrate advanced knife handling skills and familiar with kitchen equipment and machines.
- Work on the line under time constraints, extreme temperatures, and high business volume.
- Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Weigh, measure, and mix ingredients. Maintain an awareness of and minimize costs/expenses.
- Check the working condition of equipment and machinery in accordance with specifications.
- Operate and regulate temperatures of equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.
- Meet with Food and Beverage managers to discuss daily services and special functions.
- Analyze problems and develop and implement action plans to address problems. Report to the Executive Sous Chef.
- Facilitate/attend shift briefings and actively participate daily.
- Inspect the work of others by touch, sight, sound, taste and smell for conformance to prescribed standards
- Maintain confidentiality of proprietary information; protect company assets.
- Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues. Assist all staff in a professional manner ensuring our guest service is in accordance with company standards. Maintain good working relationships with coworkers, guests, and managers.
- Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry. Maintain a knowledge of local, state, federal health and employment laws.
- Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
- Work clean and assume responsibility for kitchen organization and orderliness. Clean and scrutinize work stations periodically during work shift ensuring the cleanliness and maintenance of all work areas, utensils, and equipment.
- Follow kitchen policies, procedures and service standards. Follow all safety and sanitation policies when handling food and beverage. Handle hot items with care.
- Maintain food and cooler logs. Keep refrigerators and storerooms clean and neat. Ensure food and supply items are stored per standards. Ensure proper rotation of product in all refrigerators to minimize wastage/spoilage.
- Complete safety training and certifications when offered.
- Lift up to 50 pounds from ground level to waist height and carries a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
- Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 feet.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Identify safety hazards, report, and follow up to see that corrective action is taken. Inform Executive Chef, Executive Sous Chef of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Perform basic mathematical functions with recipes such as addition, subtraction, multiplication, and division.
- Prepare administrative reports in a clear, logical manner.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Associates degree in Culinary Arts from accredited culinary school or 5-7 years experience in similar operation.
- Certified in food service sanitation practices and prevention of food borne illnesses.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 6/17/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for ensuring quality and clean facilities throughout the hotel, and stocks guest rooms with towels and linens, furnishings and any other supplies a guest may need or request. At all times must be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
ESSENTIAL JOB FUNCTIONS:
•Fulfill requests for items such as pillows, linen, paper goods, light bulbs, boxed or unboxed beds, cribs, furniture, etc. in a timely fashion.
•Move cabinets, boxes, furniture, and equipment to clean areas.
•Sweep, mop, dust, vacuum, wax, and buff dining areas, meeting rooms, and public areas as assigned.
•Clean and disinfect public areas. Empty trash receptacles and sanitize. Transport trash to proper waste unit.
•Remove stains from such surfaces as rugs, drapes, walls, and floors using chemicals and cleaning solutions.
•Maintain the appearance of the public areas, including hallways, staircases and entrances.
•Clean walls, ceilings, fixtures, windows and equipment.
•Remove recyclable materials from offices and public areas.
•Respond quickly to guest requests for furniture, heaters, fans, refrigerators, and other guest items routinely supplied by the Housekeeping Department. When unable to fill a guest request directly, communicate the request to ensure the request is communicated to Housekeeping Supervisor or Manager.
•Deliver firewood to guest rooms in accordance with the Housekeeping Procedures.
•Document and maintain a written record of all deliveries.
•Write Maintenance requests for areas or equipment in need of repair or in need of preventative maintenance.
•Protect the property of Mohonk Mountain House in all areas of the house, noting and reporting any changes, damage, or missing items of furniture or decorative items.
•Return all equipment used during the shift to the storage areas in which they found it; leaves all closets cleared of trash and locked.
•Respond quickly to reports of incidents requiring cleanup and follows established standards for cleanup.
•Participate in special cleaning projects.
•Operate machinery such as vacuums, carpet cleaning machines, floor buffers, washers, dryers, ironer/folders, elevators, etc.
•Perform minor repairs and routine preventative maintenance on Housekeeping equipment such as rotary floor machines, vacuums, etc.
•Maintain appropriate supply levels of paper goods, soap, and other supplies. Restock and organize storage closets neatly.
•Work with chemical cleansers, disinfectants and sanitizers.
•Work under pressure and maintain composure while dealing with large volumes of people.
•Check for and immediately report any damaged or missing furnishings or decorative items throughout the hotel.
•Sign out keys and return at the end of shift.
•Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
•Operate vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Wear proper Personal Protective Equipment as prescribed by cleaning agent or in accordance with our Mohonk Mountain House Standards and Protocols.
•Inspect work by touch, sight, sound and smell for conformance to prescribed standards of cleanliness.
•Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
•Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
•Lift up to 30 pounds from ground level to waist and carry a distance of up to 25 feet with/ without assistance. Walk up to 7 miles per day.
•Maneuver carts or dollies safely with loads up to 200 pounds through passageways, up and down stairs, or in/out of elevators.
•See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
•Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of educational backgrounds and values.
•Work productively and efficiently with or without supervision when performing routine tasks.
•Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Previous hotel-related/cleaning experience desired.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 6/10/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Salary Range: $19.42 - $23.02 Hourly Job Category: Health Care DescriptionPosition Summary The CNA II is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents assessment and care plan, and as may be directed by your supervisors. As a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties CNA II: ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Uses the wristband and photo to identify residents before administering treatments, serving meals, etc., as necessary (*CF) Documents all cares provided in EMR (*CF) Ensures that extensive nursing care documentation is complete in CNA cardex to demonstrate completion of additional tasks (*CF) Reports all changes in the residents condition to the Charge Nurse (*CF) Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator Agrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the Administrator Reports any known or suspected unauthorized attempt to access facilitys information system Personnel: Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (*CF) Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF) Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Meets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Reports all complaints and grievances made by the resident (*CF) Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor Reports known or suspected incidents of fraud to the Administrator/Corporate Compliance Officer Ensures that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions: Participates in and receive the nursing report upon reporting for duty (*CF) High frequency of admission and discharges-ensures all care related to these processes are completed to include: Obtaining frequent vital signs-at least once each shift Obtaining frequent weights-daily, initially (*CF) Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care (*CF) Frequent skin monitoring due to anticoagulant therapies and/or special brace/sling use and report to nurse any irregularity observed (*CF) Performs necessary treatments (i.e. OTC creams, barrier creams, etc.) (*CF) Assists nurses with frequent treatments and assessments, as directed (*CF) Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF) Tracks and documents all daily intake and participates in tracking/reporting of daily fluid goals not met (*CF) Performs foley catheter care and documents/reports output each shift (*CF) Assists in transporting residents to/from appointments, activity and social programs, etc., as necessary Provides care for residents with overall higher acuity, providing total assist for turning and positioning, dressing, personal hygiene, more frequent toileting schedules, higher prevalence of max to total assist with all ADLs as per care plan, using proper body mechanics and mechanical lifts as warranted (*CF) Frequent use of different types of mechanical lifts due to high incidence of total dependence in transfer (*CF) Assists residents to walk with or without self-help devices as instructed Follows Spinal, Sternal, and Hip precautions for all ordered residents regarding fresh post-op critical care (*CF) Answers resident calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF) Assists with the care of the dying resident and provide post-mortem care as instructed (*CF) Food Service Functions: Prepares residents for meals (i.e., take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF) Monitors and adheres to high prevalence of mechanically altered diets, thickened liquids and adaptive equipment use for meals (*CF) Serves food trays. Provides total assistance with feeding (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF) Assists residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.) Records the residents food/fluid intake. Reports changes in the residents eating habits (*CF) Keeps residents water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident (*CF) Serves between meal and bedtime snacks. Documents such in the intake book (*CF) Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.) Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.) Staff Development: Attends and participates in scheduled training and educational classes to maintain current certification as a Nursing Assistant (*CF) Attends and participates in scheduled orientation programs and activities Attends and participates in facility in-service training programs as instructed Safety and Sanitation: Washes hands before and after performing any service for the resident Keeps the nurses call system within easy reach of the resident (*CF) Resonds to and checks each shift for placement and function of alarms (i.e, bed, chair, tab, floor pad, etc.) (*CF) Monitor bed rails and bed height to ensure they are as care planned to ensure resident safety (*CF) Immediately notifies the Charge Nurse of any resident leaving/missing from the facility (*CF) Follows established safety precautions in the performance of all duties Reports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator Follows established isolation precautions and procedures (*CF) Wears and/or uses safety equipment and supplies (i.e., gait belt, mechanical lifts, etc.) when lifting or moving residents Monitors and/or applies as ordered all specialty braces/slings as per care plan, such as TLSO, Miam-J collars, etc (*CF) Monitors restraints, if ordered. Ensures they are released every 2 hours and for all meals and care provided (*CF) Reports missing/illegible labels and SDSs to your supervisor Equipment and Supply Functions: Uses only the equipment you have been trained to use in a safe manner Reports defective equipment to the Charge Nurse Informs the Charge Nurse of your equipment and supply needs Resident Rights: Maintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF) Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF) Reports all allegations of resident abuse and/or misappropriation of resident property (*CF) Honors the residents refusal of treatment request. Reports such requests to the nursing supervisor III. Working Conditions: Adherence to a strict regulatory environment (*CF) Adherence to highly detailed, consistently changing, individualized care planned nursing instructions (*CF) Works throughout the nursing service area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptions Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances Is subject to hostile and emotionally upset residents, family members, personnel, and visitors Works beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessary Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Holds a current Nursing Assistant certification in New York State Valid CPR certification Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Immediately
- New Paltz, NY 12561
- 6/5/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Salary Range: $19.42 - $23.02 Hourly Job Category: Health Care DescriptionPosition Summary The CNA II is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents assessment and care plan, and as may be directed by your supervisors. As a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties CNA II: ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Uses the wristband and photo to identify residents before administering treatments, serving meals, etc., as necessary (*CF) Documents all cares provided in EMR (*CF) Ensures that extensive nursing care documentation is complete in CNA cardex to demonstrate completion of additional tasks (*CF) Reports all changes in the residents condition to the Charge Nurse (*CF) Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator Agrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the Administrator Reports any known or suspected unauthorized attempt to access facilitys information system Personnel: Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (*CF) Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF) Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Meets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Reports all complaints and grievances made by the resident (*CF) Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor Reports known or suspected incidents of fraud to the Administrator/Corporate Compliance Officer Ensures that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions: Participates in and receive the nursing report upon reporting for duty (*CF) High frequency of admission and discharges-ensures all care related to these processes are completed to include: Obtaining frequent vital signs-at least once each shift Obtaining frequent weights-daily, initially (*CF) Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care (*CF) Frequent skin monitoring due to anticoagulant therapies and/or special brace/sling use and report to nurse any irregularity observed (*CF) Performs necessary treatments (i.e. OTC creams, barrier creams, etc.) (*CF) Assists nurses with frequent treatments and assessments, as directed (*CF) Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF) Tracks and documents all daily intake and participates in tracking/reporting of daily fluid goals not met (*CF) Performs foley catheter care and documents/reports output each shift (*CF) Assists in transporting residents to/from appointments, activity and social programs, etc., as necessary Provides care for residents with overall higher acuity, providing total assist for turning and positioning, dressing, personal hygiene, more frequent toileting schedules, higher prevalence of max to total assist with all ADLs as per care plan, using proper body mechanics and mechanical lifts as warranted (*CF) Frequent use of different types of mechanical lifts due to high incidence of total dependence in transfer (*CF) Assists residents to walk with or without self-help devices as instructed Follows Spinal, Sternal, and Hip precautions for all ordered residents regarding fresh post-op critical care (*CF) Answers resident calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF) Assists with the care of the dying resident and provide post-mortem care as instructed (*CF) Food Service Functions: Prepares residents for meals (i.e., take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF) Monitors and adheres to high prevalence of mechanically altered diets, thickened liquids and adaptive equipment use for meals (*CF) Serves food trays. Provides total assistance with feeding (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF) Assists residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.) Records the residents food/fluid intake. Reports changes in the residents eating habits (*CF) Keeps residents water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident (*CF) Serves between meal and bedtime snacks. Documents such in the intake book (*CF) Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.) Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.) Staff Development: Attends and participates in scheduled training and educational classes to maintain current certification as a Nursing Assistant (*CF) Attends and participates in scheduled orientation programs and activities Attends and participates in facility in-service training programs as instructed Safety and Sanitation: Washes hands before and after performing any service for the resident Keeps the nurses call system within easy reach of the resident (*CF) Resonds to and checks each shift for placement and function of alarms (i.e, bed, chair, tab, floor pad, etc.) (*CF) Monitor bed rails and bed height to ensure they are as care planned to ensure resident safety (*CF) Immediately notifies the Charge Nurse of any resident leaving/missing from the facility (*CF) Follows established safety precautions in the performance of all duties Reports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator Follows established isolation precautions and procedures (*CF) Wears and/or uses safety equipment and supplies (i.e., gait belt, mechanical lifts, etc.) when lifting or moving residents Monitors and/or applies as ordered all specialty braces/slings as per care plan, such as TLSO, Miam-J collars, etc (*CF) Monitors restraints, if ordered. Ensures they are released every 2 hours and for all meals and care provided (*CF) Reports missing/illegible labels and SDSs to your supervisor Equipment and Supply Functions: Uses only the equipment you have been trained to use in a safe manner Reports defective equipment to the Charge Nurse Informs the Charge Nurse of your equipment and supply needs Resident Rights: Maintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF) Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF) Reports all allegations of resident abuse and/or misappropriation of resident property (*CF) Honors the residents refusal of treatment request. Reports such requests to the nursing supervisor III. Working Conditions: Adherence to a strict regulatory environment (*CF) Adherence to highly detailed, consistently changing, individualized care planned nursing instructions (*CF) Works throughout the nursing service area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptions Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances Is subject to hostile and emotionally upset residents, family members, personnel, and visitors Works beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessary Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Holds a current Nursing Assistant certification in New York State Valid CPR certification Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Immediately
- New Paltz, NY 12561
- 6/5/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Desk Clerk performs receptionist and customer service work helping to represent Mohonk Mountain House in the best way possible as they often serve as the guest’s first impression of the resort. The Desk Clerk is responsible for checking guests in/out of rooms graciously, efficiently, and accurately. They are responsible for processing charges and payments and demonstrating knowledge of billing and payment options. The ideal candidate would be courteous, self-motivated, friendly, and detail-oriented and provide accurate information about all resort amenities and services. Computer proficiency and the ability to effectively communicate via telephone, email, and in person are essential.
ESSENTIAL JOB FUNCTIONS:
- Process guest check-ins using established resort procedures. Verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
- Promote and recognize customer loyalty and provide exceptional service.
- Set-up guest reservation billing accounts for each person checking-in according to requests/requirements (shares, separate room rates/tax/incidentals, routing, comps)
- Collect information for guest billing, including tax exempt status information, credit card, check, or cash
- Assist customers with questions regarding their existing reservations. Make future reservations
- Understand reservation codes, other input codes, and special traces.
- Enter and confirm reservations in the property management system with the utmost accuracy and detail to capture important information.
- Generate and communicate daily traced requests, special attention guests, and VIPs for the front desk and other departments.
- Make Dining Reservations for hotel guests of the resort.
- Prepare key packets and registration card arrival boxes for reserved designated group business.
- Organize guest registration cards by filing all cards accurately in room number order.
- Provide information to guests on luggage storage, parking and retrieval of vehicles, and loading of luggage into cars for departure.
- Maintain a complete knowledge of all resort features, services, and activities (i.e. hours of operation, daily house counts, number of arrivals and departures, scheduled group and transient events, room availability, room types, rates, promotions, and amenities, locations of services and facilities).
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Understand and comply with resort and departmental policies and procedures including required uniform and dress code policies. Maintain a professional, neat, and well-groomed appearance and wear required department-issued uniform.
- Provide professional customer service with a desire to exceed, including exceptional verbal and written communication skills.
- Demonstrate computer proficiency with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus.
- Utilize Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
- Attend required coaching and training sessions as scheduled to review service quality and productivity.
- Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
- Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
- Transfer special unrelated front desk telephone calls to the appropriate departments
- Advise guests of messages (telephone, fax, etc.) and package deliveries.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain an assigned cash bank and insure accuracy of contracted amount. Follow proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits. Adhere to cashiering and accounting policies.
- Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges. Cash guests personal checks according to Mohonk Mountain House procedure. Settle guest room accounts.
- Perform an audit via Opera (PMS) programming (balance receipts) and return bank at close of shift in accordance with Mohonk Mountain House standards.
- Take information on shopping orders and relay information to the Guest Services Shopper.
- Process guest and employee dry cleaning requests accurately according to procedures. Inspect and confirm receipt of laundry from the cleaner.
- Provide transportation information and directions to guests. Book trip arrivals and departures via Mohonk Mountain House Transportation.
- Follow opening and closing procedure checklists.
- Document guest requests, concerns, and needs; and immediately communicate with appropriate departments/personnel. Follow-up to make sure the guest is satisfied with the resolution using Mohonk Mountain House Second Effort procedures.
- Keep a clean and neat work station, restock office supplies and paper supplies as necessary.
- Work in office setting subject to continuous interruptions and background noises.
- Work extended periods of time viewing a computer video monitor and input information with a keyboard.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions. Maintain a calm demeanor when under pressure.
- Maintain professional composure and use good manners on the telephone and in person.
- Be dependable, responsible, and punctual and; and maintain good attendance.
- Learn and effectively process job responsibilities efficiently and confidently.
- Demonstrate organizational skills, proofreading skills, an attention to detail, and produce well-written, error-free copies.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Maintain a flexible work schedule including days/nightsweekdays/weekends, holidays, and during peak periods of business.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Escort guests and show various room types.
- Lift up to 15 pounds (i.e. brochure, folio paper, registration card, and envelope boxes) from ground level to above head and carry distance of up to 100 feet with/ without assistance. Walk up to 3 miles per day.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, or stand for up to 5 hours at a time. Navigate up to six flights of stairs.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Maintain focus on the job task at hand to think clearly and quickly.
QUALIFICATIONS:
- High school diploma or equivalent required
- Hospitality or customer service experience required or degree in hospitality, business finance, or accounting.
- Cashiering or banking experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/30/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Part Time Salary Range: $19.42 - $23.02 Hourly Job Shift: Night Job Category: Health Care DescriptionPosition Summary The CNA II is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents assessment and care plan, and as may be directed by your supervisors. As a Certified Nursing Assistant you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties CNA II: ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Uses the wristband and photo to identify residents before administering treatments, serving meals, etc., as necessary (*CF) Documents all cares provided in EMR (*CF) Ensures that extensive nursing care documentation is complete in CNA cardex to demonstrate completion of additional tasks (*CF) Reports all changes in the residents condition to the Charge Nurse (*CF) Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator Agrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure to the Administrator Reports any known or suspected unauthorized attempt to access facilitys information system Personnel: Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (*CF) Cooperates with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF) Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Meets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Reports all complaints and grievances made by the resident (*CF) Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor Reports known or suspected incidents of fraud to the Administrator/Corporate Compliance Officer Ensures that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions: Participates in and receive the nursing report upon reporting for duty (*CF) High frequency of admission and discharges-ensures all care related to these processes are completed to include: Obtaining frequent vital signs-at least once each shift Obtaining frequent weights-daily, initially (*CF) Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care (*CF) Frequent skin monitoring due to anticoagulant therapies and/or special brace/sling use and report to nurse any irregularity observed (*CF) Performs necessary treatments (i.e. OTC creams, barrier creams, etc.) (*CF) Assists nurses with frequent treatments and assessments, as directed (*CF) Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF) Tracks and documents all daily intake and participates in tracking/reporting of daily fluid goals not met (*CF) Performs foley catheter care and documents/reports output each shift (*CF) Assists in transporting residents to/from appointments, activity and social programs, etc., as necessary Provides care for residents with overall higher acuity, providing total assist for turning and positioning, dressing, personal hygiene, more frequent toileting schedules, higher prevalence of max to total assist with all ADLs as per care plan, using proper body mechanics and mechanical lifts as warranted (*CF) Frequent use of different types of mechanical lifts due to high incidence of total dependence in transfer (*CF) Assists residents to walk with or without self-help devices as instructed Follows Spinal, Sternal, and Hip precautions for all ordered residents regarding fresh post-op critical care (*CF) Answers resident calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF) Assists with the care of the dying resident and provide post-mortem care as instructed (*CF) Food Service Functions: Prepares residents for meals (i.e., take to bathroom, wash hands, comb hair, raise bed, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF) Monitors and adheres to high prevalence of mechanically altered diets, thickened liquids and adaptive equipment use for meals (*CF) Serves food trays. Provides total assistance with feeding (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF) Assists residents with identifying food arrangements (i.e., informing resident with sight problem of foods that are on his/her tray, where it is located, if it is hot/cold, etc.) Records the residents food/fluid intake. Reports changes in the residents eating habits (*CF) Keeps residents water pitchers clean and filled with fresh water (on each shift), and within easy reach of the resident (*CF) Serves between meal and bedtime snacks. Documents such in the intake book (*CF) Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.) Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.) Staff Development: Attends and participates in scheduled training and educational classes to maintain current certification as a Nursing Assistant (*CF) Attends and participates in scheduled orientation programs and activities Attends and participates in facility in-service training programs as instructed Safety and Sanitation: Washes hands before and after performing any service for the resident Keeps the nurses call system within easy reach of the resident (*CF) Resonds to and checks each shift for placement and function of alarms (i.e, bed, chair, tab, floor pad, etc.) (*CF) Monitor bed rails and bed height to ensure they are as care planned to ensure resident safety (*CF) Immediately notifies the Charge Nurse of any resident leaving/missing from the facility (*CF) Follows established safety precautions in the performance of all duties Reports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator Follows established isolation precautions and procedures (*CF) Wears and/or uses safety equipment and supplies (i.e., gait belt, mechanical lifts, etc.) when lifting or moving residents Monitors and/or applies as ordered all specialty braces/slings as per care plan, such as TLSO, Miam-J collars, etc (*CF) Monitors restraints, if ordered. Ensures they are released every 2 hours and for all meals and care provided (*CF) Reports missing/illegible labels and SDSs to your supervisor Equipment and Supply Functions: Uses only the equipment you have been trained to use in a safe manner Reports defective equipment to the Charge Nurse Informs the Charge Nurse of your equipment and supply needs Resident Rights: Maintains the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF) Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF) Reports all allegations of resident abuse and/or misappropriation of resident property (*CF) Honors the residents refusal of treatment request. Reports such requests to the nursing supervisor III. Working Conditions: Adherence to a strict regulatory environment (*CF) Adherence to highly detailed, consistently changing, individualized care planned nursing instructions (*CF) Works throughout the nursing service area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptions Is involved with residents, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances Is subject to hostile and emotionally upset residents, family members, personnel, and visitors Works beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessary Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Must be a supportive team member, contribute to and be an example of team work and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications High school diploma or HSE Holds a current Nursing Assistant certification in New York State Valid CPR certification Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/29/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Full Time Salary Range: $18.25 - $21.85 Hourly Job Shift: Night DescriptionPOSITION SUMMARY The HHA is responsible to provide each of your assigned residents with routine daily nursing care and services in accordance with the residents individual service plan, and as may be directed by your supervisors. As a HHA you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your designed duties ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Administrative Functions: Documents all cares provided in EMR Reports all changes in the residents condition to the LPN Agrees not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator Agrees not to disclose residents protected health information and promptly report suspected or known violations of such disclosure Reports any known or suspected unauthorized attempt to access facilitys information system Personnel: Performs all assigned tasks in accordance with our established policies and procedures, and as instructed by your supervisors (* CF) Cooperated with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents (*CF) Creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and shift Meets with nursing personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services Reports all complaints and grievances made by the resident (*CF) Reports occupational exposures to blood, body fluids, infectious materials, and hazardous chemicals to your supervisor Reports known or suspected incidents of fraud to the Administrator/Corporate Compliance Officer Ensures that departmental computer workstations left unattended are property logged off or the password protected automatic screen-saver activates within established facility policy guidelines Personal Nursing Care Functions: Participates in and receive the nursing report for duty (*CF) Assists resident with all grooming tasks each shift, including but not limited to, oral/dental care, bathing, dressing, hair care, shaving, nail care Assists resident with bowel and bladder functions and any incontinence care, ensuring residents are dry (*CF) Assists in transporting residents to/from appointments, activity and social programs, etc., as necessary Assists with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, etc. as per ISP, using proper body mechanics. (*CF) Assists residents to walk with or without self-help devices as instructed Weighs and measures residents as instructed (*CF) Answers residents calls as promptly as feasible, ensuring that residents who are unable to call for help are checked frequently (*CF) Assist with the care of a dying resident and provide post-mortem care as instructed (*CP) Making and changing beds Food Service Functions: Prepares residents for meals (i,e., take to bathroom, wash hands, comb hair, raise beds, position tables, place clothing protectors or napkins, take to/from dining room, etc.) (*CF) Serves food trays. Assists with feeding as indicated (i.e., cutting foods, feeding, assist in dining room supervision, etc.) (*CF) Assists residents with identifying food arrangements (i.e., informing resident with sight problems of foods that are on his/her tray, where it is located, if it is hot/cold, etc.) Assists with between meal and bedtime snacks (*CF) as requested Performs after meal care (i.e., remove trays, clean residents hands, face, clothing, take to bathroom, brush teeth, clean dentures, etc.) Checks rooms for food articles (i.e., food in proper container, unauthorized food items, etc.) Staff Development: Attends and participates in scheduled training and educational classes to maintain current certification as a Home Health Aide (*CF) Attends and participates in scheduled orientation programs and activities Attends and participates in facility in-service training programs as instructed Safety and Sanitation: Washes hands before and after performing any service for the resident Keeps the nurses call system within easy reach of the resident (*CF) Immediately notifies the LPN of any resident leaving/missing from the facility (*CF) Follows established safety precautions in the performance of all duties Reports any communicable or infectious disease to the Director of Nursing Services and/or to the Infection Control Coordinator Follows established isolation precautions and procedures (*CF) Wears and/or uses safety equipment and supplies (e.g., gait belt, mechanical lifts, etc.) when lifting or moving residents as per ISP Reports missing/illegible labels and SDSs to your supervisor Equipment and Supply Functions: Uses only the equipment you have been trained to use in a safe manner Reports defective equipment to the LPN Informs the LPN of your equipment and supply needs Resident Rights: Maintains the confidentiality of all residents care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information (*CF) Ensures that you treat all residents fairly, and with kindness, dignity, and respect, knocking before entering room, ensuring privacy for all care provided (*CF) Reporting all allegations of resident abuse and/or misappropriation of resident property (*CF) Honors the residents refusal of treatment request. Report such requests to your supervisor Working Conditions: Works throughout the nursing system area (i.e. nurses stations, resident rooms, etc.), intermittently moving due to frequent interruptions Is involved with residents , personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances Is subject to hostile and emotionally upset residents, family members, personnel, and visitors Works beyond normal working hours, on weekends and holidays, and in other positions temporarily, when necessary Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.) Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honest and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgement and behaviors Must be a supportive team member, contribute to and be an example of teamwork and team concept Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public Must not pose a direct threat to the health and safety of other individuals in the workplace Accepts and responds to constructive criticism Able to work a flexible schedule Maintains predictable and reliable attendance QUALIFICATIONS High School Diploma or HSE An active and valid HHA certification required, current Nursing Assistant certification in New York State desired Proficiency with computers and standard office software Must be able to read, write, speak, and understand the English language Demonstrated knowledge and skills necessary to provide care primarily to the geriatric population
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/28/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
This Guest Services Attendant is responsible for welcoming and assisting prospective and current guests at the resort. Responsibilities include assisting guests with their luggage and valet parking. The qualified candidate must have an outgoing, friendly personality, great customer service skills and a neat, professional appearance.
ESSENTIAL JOB FUNCTIONS:
•Greets all arriving/departing guests by name when available, unloads/loads luggage from automobiles and provides directions/orientation to resort.
•Attends to Guest's needs, i.e., information, directions, delivery of messages. etc.
•Familiarizes self with local roadways, highways, attractions and general landscape of the area and provides accurate information/directions to guests.
•Provides all guests with a pleasant experience by presenting self in a friendly and knowledgeable fashion.
•Transports luggage to Luggage hold room or Guest room.
•Orientates guests to room features and services.
•Provides service to Guest during check-out by removing Guest's luggage from their room to either the Guest's automobile or luggage storage room.
•Operates vehicles safely while driving and/or parking in compliance with Mohonk Mountain House Traffic Rules and Regulations.
•Drives, parks, parallel-parks, and backs up vehicles using only side mirrors when necessary.
•Performs automobile and others inspections by touch, sight, sound and smell.
•Operates a motor vehicle with either a standard or automatic transmission and perform routine care of that vehicle.
•Valet parks guest automobiles, secures windows and doors and retrieves automobile from parking lot.
•Demonstrates knowledge of automobile security systems and kill switches.
•Operates a variety of vehicle types and drives them according to the methods recommended by the manufacturer. Parks vehicles according to department policy and ensures diesels are properly connected during cold weather.
•Parks automobiles in a timely fashion to assist in alleviating congestion of automobiles in front of resort.
•Assists with jump starts, tire changes and gasoline refueling in accordance with department policy.
•Connects/disconnects battery operated vehicles into/out of charging stations.
•Fulfills the responsibilities of a Porch Attendant as needed.
•Acts as an ambassador of the Resort when taking up luggage, explaining layout, activities, safety features, resort policies, amenities, etc.
•Delivers Gift Shop orders, shopping orders, ice, firewood, dry cleaning and other items requested by guests.
•Supplies wood for and maintains the fires in the public fireplaces.
•Maintains all equipment belonging to the department in an operational fashion by appropriately using the equipment and repairing it as necessary.
•Maintains a neat and clean Guest Service area. Includes the cleanliness and appearance of the Guest Service desk, office, storage room, Bellperson's lounge, porch and roadway. May include the removal of dirt, snow, glass, etc.
•Takes immediate corrective action to resolve guest complaints. Refers unresolved complaints to the immediate attention of the Concierge, Bell Captain and/or Guest Relations Manager.
•Shovels or brooms snow or scrapes ice from automobiles and pathways.
•Carries out Guest shopping requests as directed.
•Secures items stored in Guest storage areas and ensures safe-keeping. Keeps all items in an organized, neat and secure fashion.
•Learns and familiarizes self with all desk functions to include, but not limited to, assisting with trip coordination, dry cleaning, cash drawer and accounting practices, trip sheet initiation and completion, ensuring all guests are appropriately handled, etc.
•Works outdoors and exposed to natural elements.
•Works in stressful situations and under pressure. Adapts to changing priorities and maintains composure.
•Analyzes problems and develops and implements action plans to address problems.
•Works independently and as part of a team.
•Speaks, reads and writes the English language and communicates in a clear and congenial manner, with our guests, visitors and employees. Hears verbal instructions, directions and warnings.
•Sees close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
•Grasps, lifts, carries and maneuvers up to 75 pounds to process luggage and firewood.
•Pushes, pulls and maneuvers a loaded luggage cart weighing up to 400 lbs. in/out of elevators, through passageways or outdoors up to 500 feet.,
•Reaches with hands and arms, bends, kneels, stoops, twists and flexes arms, walks up and down stairs/inclines, sits, climbs up/down ladders or stands for up to 5 hours at a time.
•Walks up and down a flight of up to 100 stairs frequently throughout a shift. Shovels snow for long periods of time (up to a total shift of 8 hours). Walk up to 15 miles.
•Operates and uses electronic equipment such as adding machines, computers, telephones and hand-held portable radios.
•Adheres to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
•Learns and successfully demonstrates the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
•Learns and retains knowledge of historical facts and information about Mohonk Mountain House and services.
•Maintains a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
•Develops and maintains positive working relationships with other staff.
•Attends events, programs, and trainings as needed to enforce and support Mohonk Mountain House policies and culture.
•Answers guest questions with accurate information and demonstrates a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
QUALIFICATIONS:
•Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
•Valid New York State Class E Chauffeur's License, or equivalent. License must be free of serious and multiple infractions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 5/21/24
BASIC FUNCTIONS AND RESPONSIBILITIES:
Responsible for the preparation of fresh and wholesome hot buffet foods for breakfast and lunch for a hotel serving up to 2500 meals per day ensuring a smooth operation, proper sanitation, and sound management of three to ten employees.
ESSENTIAL JOB FUNCTIONS:
- Assume responsibility for the overall production of hot breakfast items, lunch, and additional hot banquet preparations served for both breakfast and lunch.
- Open kitchen and coordinate all hot food preparations for breakfast, and lunch, ensuring food is presented in accordance with company specifications.
- Work with Front of the house buffet staff to ensure opening timelines are met for the Main dining room and lower dining rooms.
- Oversee hot food garnishes and ensure that all buffet foods are replenished in a timely manner.
- Work with Room service team to ensure all in room dining orders are handled expeditiously.
- Work directly with Employee Cafeteria team to minimize waste and coordinate menu production using foods available at end of shift.
- Oversee the production and quality of all saucier prepared soups, stocks and braised items.
- Requisition food materials daily or as needed for the preparation of breakfast, and lunch, to be filled by the Receiving Department.
- Ensure all requisitions are stored and rotated in a timely manner.
- Develop menus, prep lists, requisitions, photograph, costing, and new menu packets with assistance of Executive Chef.
- Maintain work spaces including stainless steel tables, equipment, dry storage shelves, walk-in refrigerators, upright freezer, and general sanitary condition of hot side kitchen and vegetable prep area in a neat and orderly fashion.
- Execute on-line production of meal period.
- Assist Granary staff during prep and ensure delivery timelines are met.
- Ensure all food product is used as effectively as possible.
- Monitor the quality and quantity of food that is prepared. Ensure adherence to quality expectations and standards including all assigned production.
- Keep up to date on house counts on a daily and weekly basis for proper menu breakdown.
- Demonstrate advanced knife handling skills and familiar with kitchen equipment and machines.
- Prepare and service all food items for a la carte and or buffet menus according to hotel recipes and standards.
- Ensure proper rotation of product in all refrigerators to minimize wastage/spoilage.
- Work on the line under time constraints, extreme temperatures, and high business levels.
- Learn, retain, and demonstrate a full knowledge and understanding of all menu items, Carriage Lounge, and banquet menus as trained.
- Follow kitchen policies, procedures and service standards.
- Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
- Check and ensure the correctness of the temperature of appliances and food.
- Check the working condition of equipment and machinery in accordance with specifications.
- Communicate assistance needed during busy periods.
- Ensure proper portion, arrangement, and food garnish.
- Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.
- Prepare special dietary meals or substitute items.
- Regulate temperature of ovens, broilers, grills, and roasters.
- Test foods to determine if they have been cooked sufficiently.
- Weigh, measure, and mix ingredients.
- Supervise, train, evaluate and schedule a staff up to 10.
- Meet with Dining Room managers to discuss daily services and special functions.
- Attend to any problems that may occur during the AM shift and report the incident to the Executive Chef.
- Check daily house counts for all meals and their scheduled times, maintain attention to any special requests.
- Delegate designated prep work load for entire AM hot side crew.
- Maintain an awareness of and minimize costs/expenses.
- Carry out supervisory responsibilities in accordance with Mohonk Mountain House policies. Maintain a knowledge of local, state, federal health and employment laws.
- Interview, hire and train employees; plan, assign, and direct work; appraising performance; reward and coach/counsel/discipline employees; address complaints.
- Act calmly and effectively in emergency situations.
- Analyze problems and develop and implement action plans to address problems.
- Monitor schedule daily to minimize overtime.
- Delegate and participate in food preparation for next day's shift.
- Facilitate/attend shift briefings and actively participate daily.
- Inspect the work of others by touch, sight, sound, taste and smell for conformance to prescribed standards
- Maintain confidentiality of proprietary information; protect company assets.
- Maintain good working relationships with coworkers, guests, and managers.
- Research industry trends regularly and maintain a current knowledge of common or trending practices in the industry.
- Inventory and maintain equipment and supplies, initiate purchases, and safeguard equipment and supplies.
- Work clean and be responsible for kitchen organization and orderliness. Clean and scrutinize work stations periodically during work shift.
- Maintain proper Kitchen safety procedures.
- Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.
- Follow all safety and sanitation policies when handling food and beverage.
- Handle hot items with care.
- Inform Executive Chef, Executive Sous Chef of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Keep refrigerators and storerooms clean and neat. Ensures food and supply items are stored per standards.
- Maintain food and cooler logs.
- Perform job safely while maintaining a clean, safe work environment.
- Complete safety training and certifications when offered.
- Wash and disinfect kitchen area, tables, tools, knives, and equipment.
- Lift up to 50 pounds from ground level and carry a distance of up to 100 feet with/ without assistance. Walk up to 5 miles per day.
- Follow all company and safety and security policies and procedures
- Maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways or outdoors up to 75 yards.
- Identify safety hazards, report, and follow up to see that corrective action is taken.
- Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
- Operate equipment such as ovens, stoves, grills, microwaves, steamers, kettles, and fryers.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Perform basic mathematical functions with recipes such as addition, subtraction, multiplication, and division.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Prepare administrative reports in a clear, logical manner.
- Demonstrate proficiency with Windows-based operating systems and use software including MS Word, MS Excel, MS Outlook.
- Develop and implement short and long-term goals and objectives for the department and Mohonk Mountain House.
- Offer consistently professional, friendly and proactive guest service while supporting fellow colleagues.
- Assist all service staff and company workers in a professional manner insuring our guest service is in accordance with company standards.
- Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Maintain a flexible work schedule including days/nights, weekdays/weekends, holidays, and during peak periods of business.
- Taste sweet, sour, bitter, and salty and demonstrate a sense of smell.
QUALIFICATIONS:
- Associates degree in Culinary Arts from accredited culinary school or 5-7 years experience in similar operation.
- Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- Certified in food service sanitation practices and prevention of food borne illnesses.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Full Time
- Immediately
- New Paltz, NY 12561
- 5/6/24