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Hudson Valley Credit Union is currently recruiting for a Senior Director HR Administration. Primary Function: Rooted in people- and member-first values, this role provides strategic and operational leadership across multiple HR Center of Excellences (COEs). Responsible for championing a culture of care, accountability, and continuous improvement while ensuring HR programs are consistent, compliant, and responsive to the needs of a growing, community-focused organization.
Responsibilities
- Develop and execute an HR administrative strategy that supports the credit union’s mission, culture, and long-term workforce needs.
- Partner closely with the CHRO and executive team to strengthen HR’s operating model and service delivery.
- Ensure COEs operate cohesively and consistently.
- Anticipate workforce trends and help to guide the organization in evolving HR practices that support HR and Organizational strategies.
- Oversee the design, optimization, and governance of HR processes and policies.
- Ensure HR Operations delivers reliable, efficient, and employee-centric services.
- Lead continuous improvement initiatives to enhance efficiency, compliance, and the overall employee experience.
- Act as a key stakeholder in establishing and monitoring HR metrics and support data-informed decision-making.
- Drive change as a change agent and ambassador.
- Lead and develop a high-performing team across multiple HR COEs.
- Foster a culture of trust, collaboration, and service — reflecting the cooperative values of the credit union movement.
- Partner with HR Business Partners and leaders across the organization to ensure HR programs are well-integrated and responsive to employee needs.
- Ensure Employee Relations issues are addressed with fairness, empathy, and consistency.
- Oversee the creation, maintenance, and communication of HR policies that support fairness, consistency, and legal compliance. Ensuring compliance with federal, state, and local employment laws and credit-union-specific regulatory requirements.
- Lead proactive risk-mitigation strategies related to HR operations, employee relations, and workforce practices. Promote practices that strengthen employee engagement, retention, and organizational health.
- Partner with IT and HR Operations and applicable partners to optimize HR technology platforms and self-service tools.
- Champion the use of data and analytics to improve HR service delivery and workforce insights.
- Support modernization efforts that enhance employee experience and operational efficiency.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- Bachelor’s degree or equivalent relevant experience required.
- Minimum 10 years progressive HR leadership experience, with significant responsibility in HR operations required.
- Minimum 5 years in a leadership role within a banking or financial services environment, required.
- Deep understanding of employment law, HR technology systems, and service delivery models.
Click here to view full job description
Why Choose HVCU?
Join a team where your growth matters. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact.Come be part of a Great Place to Work!
Employee Perks:
- Base & Variable Pay Structures
- Paid Personal, Holiday & Volunteer Time Off
- Professional Development & Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental & Vision Coverage
- 401(k) With Employer Match & Non-Elective Employer Contribution
- Life, Short-term & Long-term Disability Insurances
- Discounted Loan Rates & Fees
Hudson Valley Federal Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Bachelor’s degree or equivalent relevant experience required.
- Minimum 10 years progressive HR leadership experience, with significant responsibility in HR operations required.
- Minimum 5 years in a leadership role within a banking or financial services environment, required.
- Deep understanding of employment law, HR technology systems, and service delivery models.
Click here to view full job description
- Develop and execute an HR administrative strategy that supports the credit union’s mission, culture, and long-term workforce needs.
- Partner closely with the CHRO and executive team to strengthen HR’s operating model and service delivery.
- Ensure COEs operate cohesively and consistently.
- Anticipate workforce trends and help to guide the organization in evolving HR practices that support HR and Organizational strategies.
- Oversee the design, optimization, and governance of HR processes and policies.
- Ensure HR Operations delivers reliable, efficient, and employee-centric services.
- Lead continuous improvement initiatives to enhance efficiency, compliance, and the overall employee experience.
- Act as a key stakeholder in establishing and monitoring HR metrics and support data-informed decision-making.
- Drive change as a change agent and ambassador.
- Lead and develop a high-performing team across multiple HR COEs.
- Foster a culture of trust, collaboration, and service — reflecting the cooperative values of the credit union movement.
- Partner with HR Business Partners and leaders across the organization to ensure HR programs are well-integrated and responsive to employee needs.
- Ensure Employee Relations issues are addressed with fairness, empathy, and consistency.
- Oversee the creation, maintenance, and communication of HR policies that support fairness, consistency, and legal compliance. Ensuring compliance with federal, state, and local employment laws and credit-union-specific regulatory requirements.
- Lead proactive risk-mitigation strategies related to HR operations, employee relations, and workforce practices. Promote practices that strengthen employee engagement, retention, and organizational health.
- Partner with IT and HR Operations and applicable partners to optimize HR technology platforms and self-service tools.
- Champion the use of data and analytics to improve HR service delivery and workforce insights.
- Support modernization efforts that enhance employee experience and operational efficiency.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 1/19/26
We are an Ophthalmology practice searching for the right person to run highly successful practices. Must be detailed oriented, a people person, team player, fast learner and willing to do whatever it takes to continue our growth. Must be willing to travel between two offices as needed. Experience a plus but we are willing to train the right person. Please only serious inquiries need apply. No Phone calls please. Send resume and references to Laureen @ 845-703-2901 or LA@tristateeye.com with salary requirements.
- Full Time
- Immediately
- 75 Crystal Run Road, Suite 120, Middletown, NY 10941
- 1/22/26
BASIC FUNCTIONS AND RESPONSIBILITIES:
The Desk Clerk performs receptionist and customer service work helping to represent Mohonk Mountain House in the best way possible as they often serve as the guest’s first impression of the resort. The Desk Clerk is responsible for checking guests in/out of rooms graciously, efficiently, and accurately. They are responsible for processing charges and payments and demonstrating knowledge of billing and payment options. The ideal candidate would be courteous, self-motivated, friendly, and detail-oriented and provide accurate information about all resort amenities and services. Computer proficiency and the ability to effectively communicate via telephone, email, and in person are essential.
ESSENTIAL JOB FUNCTIONS:
- Process guest check-ins using established resort procedures. Verify registration cards for the correct information and obtain guest signatures and any necessary paperwork.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality by smiling, eye contact, initiating conversation and engaging with others.
- Promote and recognize customer loyalty and provide exceptional service.
- Set-up guest reservation billing accounts for each person checking-in according to requests/requirements (shares, separate room rates/tax/incidentals, routing, comps)
- Collect information for guest billing, including tax exempt status information, credit card, check, or cash
- Assist customers with questions regarding their existing reservations. Make future reservations
- Understand reservation codes, other input codes, and special traces.
- Enter and confirm reservations in the property management system with the utmost accuracy and detail to capture important information.
- Generate and communicate daily traced requests, special attention guests, and VIPs for the front desk and other departments.
- Make Dining Reservations for hotel guests of the resort.
- Prepare key packets and registration card arrival boxes for reserved designated group business.
- Organize guest registration cards by filing all cards accurately in room number order.
- Provide information to guests on luggage storage, parking and retrieval of vehicles, and loading of luggage into cars for departure.
- Maintain a complete knowledge of all resort features, services, and activities (i.e. hours of operation, daily house counts, number of arrivals and departures, scheduled group and transient events, room availability, room types, rates, promotions, and amenities, locations of services and facilities).
- Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
- Learn and retain knowledge of historical facts and information about Mohonk Mountain House.
- Understand and comply with resort and departmental policies and procedures including required uniform and dress code policies. Maintain a professional, neat, and well-groomed appearance and wear required department-issued uniform.
- Provide professional customer service with a desire to exceed, including exceptional verbal and written communication skills.
- Demonstrate computer proficiency with Microsoft Office software (Outlook, Word, and Excel). OPERA Software knowledge a plus.
- Utilize Payment Card Industry (PCI) compliance standards to protect credit card and personal information.
- Attend required coaching and training sessions as scheduled to review service quality and productivity.
- Maintain a complete knowledge of: All resort features, services, and activities, along with hours of operation; Daily house counts, along with arrivals and departures; Scheduled group and transient activity sheets; Room availability; Room types, rates, promotions, and amenities; Dining locations and hours of operations.
- Answer telephone calls and emails in a clear and professional manner using the correct greeting and grammar usage.
- Transfer special unrelated front desk telephone calls to the appropriate departments
- Advise guests of messages (telephone, fax, etc.) and package deliveries.
- Perform basic mathematical skills including addition, subtraction, multiplication, division and perform and record cash/credit transactions accurately.
- Maintain an assigned cash bank and insure accuracy of contracted amount. Follow proper accounting procedures for deposits, refunds, rate adjustments, and end of shift audits. Adhere to cashiering and accounting policies.
- Process adjustment vouchers, paid-outs, miscellaneous charges, and room charges. Cash guests personal checks according to Mohonk Mountain House procedure. Settle guest room accounts.
- Perform an audit via Opera (PMS) programming (balance receipts) and return bank at close of shift in accordance with Mohonk Mountain House standards.
- Take information on shopping orders and relay information to the Guest Services Shopper.
- Process guest and employee dry cleaning requests accurately according to procedures. Inspect and confirm receipt of laundry from the cleaner.
- Provide transportation information and directions to guests. Book trip arrivals and departures via Mohonk Mountain House Transportation.
- Follow opening and closing procedure checklists.
- Document guest requests, concerns, and needs; and immediately communicate with appropriate departments/personnel. Follow-up to make sure the guest is satisfied with the resolution using Mohonk Mountain House Second Effort procedures.
- Keep a clean and neat work station, restock office supplies and paper supplies as necessary.
- Work in office setting subject to continuous interruptions and background noises.
- Work extended periods of time viewing a computer video monitor and input information with a keyboard.
- Work under stress from contact with public, demanding deadlines and changing priorities and conditions. Maintain a calm demeanor when under pressure.
- Maintain professional composure and use good manners on the telephone and in person.
- Be dependable, responsible, and punctual and; and maintain good attendance.
- Learn and effectively process job responsibilities efficiently and confidently.
- Demonstrate organizational skills, proofreading skills, an attention to detail, and produce well-written, error-free copies.
- Work productively and efficiently with or without supervision when performing routine tasks.
- Maintain a flexible work schedule including days/nightsweekdays/weekends, holidays, and during peak periods of business.
- Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees. Hear verbal instructions, directions and warnings.
- Escort guests and show various room types.
- Lift up to 15 pounds (i.e. brochure, folio paper, registration card, and envelope boxes) from ground level to above head and carry distance of up to 100 feet with/ without assistance. Walk up to 3 miles per day.
- Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, or stand for up to 5 hours at a time. Navigate up to six flights of stairs.
- Inspect work by touch, sight, sound and smell for conformance to prescribed standards.
- See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Maintain focus on the job task at hand to think clearly and quickly.
QUALIFICATIONS:
- High school diploma or equivalent required
- Hospitality or customer service experience required or degree in hospitality, business finance, or accounting.
- Cashiering or banking experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
- Part Time
- Immediately
- New Paltz, NY 12561
- 1/28/26


