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Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Assistant Distribution Center Manager in our Lyons, NY location.
The Assistant Distribution Center Manager will assist the DC Manager with managing all aspects of the day warehouse, night warehouse, and distribution functions. Regularly interact and communicate objectives with the DC Manager as well as give direction to all shift and department managers by utilizing good written and verbal communication skills. Responsible for training, leading, coaching, and assigning work for all shifts and departments while focusing on proper delivery process, customer service expectations, safe working and safe driving techniques, compliance, and product handling.
ESSENTIAL POSITION RESULTS
• Reports to the DC Manager.
• Back up the DC Manager, having the ability to perform all required functions.
• Work closely with and provide direction to the Driver Manager, the Dock Supervisor, and the Day Admin. Provide backup to these positions in their absence, having the ability to perform all required functions of these roles.
• Learn and maintain a general working knowledge of all-night warehouse functions and have ongoing communication with the night management team.
• Proficient with SAP/Roadnet/Omnitracs/ Microsoft products as a subject matter expert (and any other EMN necessary software)
• Needs to understand the Roadnet routing program and Omnitracs to properly communicate to the logistics team any concerns or recommendations.
• Weekly review of day and driver payroll, submission, and sign-off responsibility, reporting concerns to the DC Manager.
• Must be able to multi-task and stay focused on highly complex processes with large amounts of data, providing high-level positive execution.
• Reviews, discusses, and positively executes the 30/60/90 plans provided by the DC Manager.
• Must be able to work with all departments in a learning capacity, building a high-level competency to execute as an Associate DC Manager.
• Will handle driver phone calls to answer any questions and give advice or direction on any issues or problems that arise.
• Audits routes to ensure compliance, performs service time analysis and reports findings as needed.
• Will monitor Omnitracs program and reports as and when needed.
• Participates in Driver compliance review process.
• Ability to recognize problems at an early stage and be able to communicate and troubleshoot to resolve the problems.
• Good communication skills are essential to keep employees, managers, and supervisors fully apprised of situations that arise. When necessary, will need to contact Customer Service, Accounts Receivable, or the Logistics department to resolve problems.
• Investigate shipping errors and shortages as and if needed.
• Vehicle post-accident investigation involvement and drug testing in the event the Driver Manager is absent.
• Communicate with Penske to expedite vehicle repairs and PM work.
• Communicate delivery instructions and Time Window changes to the Logistic department in the absence of the Driver Manager
• Communicate and respond to Sales personnel regarding any delivery problems.
• Perform morning driver dispatch in the absence of the Driver manager.
• Observe, coach, and train delivery drivers and day warehouse workers on proper policy, procedures, and safety requirements as needed.
• Observe all work functions to ensure stretching exercises, safe lifting, and safe working habits are being performed. Coaches on proper techniques when noticing any unsafe habits are taking place.
• Review and address velocity and product handling rate data on warehouse workers with the day warehouse supervisor
• Run empty bin reports and check for blocked bins.
• Print and assign transfers, combo picks, and hot lists for day warehouse crew.
• Investigate inventory issues and perform vintage checks.
• Review outside pick reports and assist in re-slotting of materials on the pick line.
• Monitor Chep pallet reports and set up delivery appointments.
• Complete daily reporting summaries and spreadsheets as needed.
• Performs PIT training and certification as needed.
• Develop facility- related training materials and support implementation as needed.
• Completes accident and injury reports and participates in the investigation process as needed.
• Communicate with the maintenance department on equipment repairs needed.
• Facilitate communication between the day shift and the night shift managers on any needed communication (such as replenishment needs and status) as well as DC manager communication as directed.
• Become familiar with the night shift start-up process and the overall night operation.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
SUPERVISORY RESPONSIBILITIES
Manages/Supervises Day Warehouse Supervisor, Driver Manager, and Day Administration, as well as members of the Day Shift, Driver, and Day Warehouse as required. Works in conjunction with the Driver Manager to ensure we service our customers efficiently and professionally. Works in conjunction with the dock supervisor to ensure that the receiving, put away, consolidation, and replenishment are performed accurately and efficiently. Works with the Night Warehouse Manager daily to communicate information and create a harmonious bond between day and night operations and work processes. Coaches and trains in accordance with the organization's policies and procedures. Management of direct reports to obtain department and company expectations, training management, non-union, and union employees; assisting in planning; giving direction, evaluation, and providing positive and negative feedback to employees and management on performance. Will recognize, reward, coach, and resolve problems, with disciplinary action provided as and if needed.
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
- Salary Range: $80,000 - $100,000 and annual bonus potential
- Paid Holidays, Health Plan options (medical, dental, disability coverage, life insurance, and other voluntary plans), 401K, PTO, vacation accrual, Flexible Spending Account, and more.
- The company will evaluate a specific candidate's education, skills, and experience when making an offer.
MINIMUM QUALIFICATIONS
Education, Certifications and /or licenses:
• College degree required and/or significant industry experience as an Operations Department Manager
• A valid CDL class B or A driver's license with air brake endorsement with clean MVR preferred
Experience:
• At least 3 - 5 years related experience and/or training; or equivalent combination of education and experience.
Knowledge/Skills:
• Expert level PC skills using MS Office and other various computer systems.
• Subject matter expert of SAP, Roadnet/Omnitracs routing program, Shiraz, and Lucas.
• Ability to read and interpret documents such as safety regulations and rules, operating and maintenance instructions, and procedure manuals.
• Ability to relate to different personality types and communicate for success.
• Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve complex problems and deal with a variety of variables.
• Using diplomacy and discretion as well as strong customer service skills.
• Ability to work independently and/or within a team, pays attention to detail and meets deadlines.
• Ability to report as needed on performance improvements, or lack thereof, with detailed reports and analysis.
TRAVEL REQUIREMENT
Travel to other locations may be required as needed.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities.
- Full Time
- Immediately
- 80-100K Year
- 200 Dunn Road, Lyons, NY 14489
- 5/22/24
Job Title: Community Habilitation Specialist
Pay Rate: $20.00 per hour
Reports to: Supervisor of Home & Community Services
Position Type and Expected Hours of Work: This may be a part-time or full-time position. Days and hours of work may vary depending on need. Evening and weekend work may be required as determined by program/individual needs.
We currently have a need in the following areas:
- Naples (6 hours per week)
- Canandaigua (12 hours per week)
- Macedon (8 hours per week)
- Geneva (15 hours per week)
Essential Functions
- Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to clients, families, program staff and community resources.
- Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
- Provides training to program participants to help them acquire daily living skills which will enable these individuals to function in more independent living situations.
- Provide functional assessment of a wide variety of life skills and provide appropriate feedback to program participants with regard to strengths, areas to develop and barriers to overcome.
- Use creative problem solving to help participants overcome barriers to independence.
- Develop appropriate service plan goals and activities to help consumers reach their goals.
- Advocate for person centered planning for program participants.
- Provides assistance and training to program participants to help them develop necessary problem solving skills which will enable them to better function in their community living situation.
- Accompanies program participants to locations in the community to help them learn how to access and utilize community resources, including health and safety resources.
- Assist program participants in accessing recreational and social activities, thus enabling them to utilize their leisure time appropriately.
- Acts as a role model for program participants by interacting with people in a manner, which will assist these individuals to develop behaviors necessary for successful community living.
- Assist with implementation of behavior modification plans as needed.
- Participates in case conferences upon request.
- Maintains necessary records and case notes as requested.
- Submits a monthly report to Supervisor of Home & Community Services or designee on time and according to established guidelines.
- Communicates individual consumer concerns relative to treatment plan, medical or safety issues to the service coordinator.
- Provides training and consultation to designated staff for the purpose of goal implementation.
- Participates in conferences, workshops and in-service training to enhance job skills and personal growth and development.
- Adheres to agency’s policies and procedures as well as department guidelines.
- Performs other duties at the discretion of the Program Director or his/her designee.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Required Education and Experience
- High School Diploma or equivalent.
- Knowledge of community resources and means of accessing these resources.
- Valid NYS driver’s license.
- Demonstrates basic reasoning and writing skills.
- 6 months experience working with individuals with disabilities providing habilitation or rehabilitation and independent living skills training.
Competency Requirements
- Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients.
- Attention to detail.
- Caring approach.
- Ability to ensure individual’s safety.
- Excellent communication skills.
- Positivity.
- Attentiveness.
Work Environment: This job operates in a home environment as well as in the community.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds.
Travel: Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected.
- Full Time, Part Time
- Immediately
- 20.00 Hour
- 5415 County Road 30, Canandaigua, NY 14424
- 5/21/24
*** $1,000 Signing Bonus ***
Job Title: Personal Care Aide (HCSSA) - Canandaigua site, Community based
**Do NOT have to have PCA certification - the agency will provide training**
Pay Rate: $17.00 per hour
FLSA Status: Non-Exempt
Position Type and Expected Hours of Work: Full time, Part time, and Substitute positions available with varying and flexible hours. Must have evening and weekend availability. This is a community based position.
Qualifications
- Certification as a Personal Care Aide in New York State preferred but not required - agency will provide training
- Knowledge of community resources and means of accessing these services
- Valid NYS driver’s license/dependable vehicle
- Demonstrates basic reasoning and writing skills
Responsibilities
- Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to clients, families, program staff and community resources.
- Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
- Provides care in accordance with the Plan of Care and physician’s orders; after supervising RN has approved the individual to provide said care. The following cares may be provided by a Personal Care Aide (PCA):
- Assistance and training for daily living skills; dressing, bathing, feeding and grooming.
- Light cleaning, dusting, vacuuming and dishes.
- Shopping and running errands.
- Preparation of meals for regular and simple modified diets.
- Placement of and/or removal of elastic stockings, braces, splints, slings, prostheses.
- Obtain a weight.
- Assist with self-administration of oral medications (remind individual, read label, bring medication to the individual, open container, and/or provide a drink).
- Clean a stable wound with soap and water and apply a clean dry dressing.
- Acts as a role model for program participants by interacting with people in a manner, which will assist these individuals in developing appropriate social behaviors necessary for successful community living.
- Assists with implementation of behavior modification plans as needed.
- Participates in case conferences upon request.
- Provides any personal care tasks as directed by the supervising RN under the plan of care.
- Maintains necessary records and case notes as requested and within required format and deadlines.
- Communicates regularly with agency personnel to provide opportunities for exchange of information and discussion of concerns.
- Participates in conferences, workshops and in-service training to enhance job skills and personal growth and development as determined by the Supervisor. A minimum of 6 hours of training is required per year for this position.
- Adheres to the agency’s policies and procedures as well as department guidelines.
- Performs other duties at the discretion of the Program Director or his/her designee.
Other Job Specifics: Directly responsible to Home & Community Support Services Supervisor and Supervising Registered Nurse.
- Part Time
- Immediately
- 17.00 Hour
- 5415 County Road 30, Canandaigua, NY 14424
- 5/21/24
Job Title: Waiver Respite Worker
Pay Rate: $16.00 per hour
Reports to: Supervisor of Home & Community Services
Position Type and Expected Hours of Work: This may be a part-time or full-time position. Days and hours of work may vary depending on need. Evening and weekend work may be required as determined by program/individual needs.
Summary/Objective: The Respite Worker provides in-home care providing a safe and positive environment which allows the primary caregiver a break or period of respite.
Essential Functions
- Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.
- Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
- Follows policies and procedures as per OPWDD guidelines.
- Provides in-home respite care (i.e. sitter service) to individuals as outlined by the life plan. Hourly respite is designed to give the primary caregiver a break while providing a safe, fun and positive environment for their loved one.
- Provide supports to meet the needs of the individual (i.e., meal prep, personal care).
- Engage the individual in his/her chosen activities, which could include arts, crafts, outdoor play, games, etc.
- Serve as an appropriate role model and engage in interactions which promote and ensure the dignity and rights of all participants, service providers, coworkers and community members.
- Acts as a professional representative of Happiness House in regards to appearance, behavior, temperament, communication, language and dress.
- Reports any issues or concerns to supervisor in a timely manner.
- Follows agency incident procedure.
- Completes and submits monthly documentation, representative of the service delivered.
- Participates in conferences, workshops. Department meetings and in-service training as needed or recommended to enhance job skills and personal growth and development.
- Adheres to agency’s policies and procedures as well as department guidelines.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Required Education and Experience
- One year experience and/or education in human services preferable
- Prior experience working with individuals who have developmental disabilities and autism is preferred.
- High School Diploma or GED preferred.
- Ability to work independently and motivate others.
- Knowledge of community resources and means of accessing these services.
- Valid NYS driver’s license/dependable vehicle.
- Demonstrates basic reasoning skills
Competency Requirements
- Must possess a strong service orientation, including active listening, critical thinking skills, and close monitoring of clients.
- Attention to detail.
- Caring approach.
- Ability to ensure individual’s safety.
- Excellent communication skills.
- Positivity.
- Attentiveness.
Work Environment: This job operates in a home environment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 30 pounds.
Travel: Travel is primarily local during the business day but employee will be expected to work at any of our partner agencies. Some out-of-the-area and overnight travel may be expected.
- Part Time
- Immediately
- 16.00 Hour
- 731 Pre-Emption Rd, Geneva, NY 14456
- 5/21/24
Job Title: Residential Direct Support Professional (DSP)
Location: Gorham site
Reports to: Residential Supervisor & Manager
Pay Range:
For full/part time: $15.75 - $18.00
For substitutes and non drivers: $15.25 - $17.50
FLSA Status: Non-Exempt
Position Type and Expected Hours of Work: This position may have a full-time, part time or relief schedule. Days and hours of work are determined for each vacancy and would typically include an evening or overnight shift.
Summary/Objective: Provides safety and supervision of all individuals focusing on fulfilling the Agency’s Mission, Vision and Values and providing services which meet or exceed the goals of the individual, department and the agency.
Essential Functions:
- Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.
- Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.
- Provides oversight to ensure safety and supervision of residents. May be required to stay on-shift after hours should there be an emergency, weather hazard, or other unforeseen occurrence.
- Provides assistance, training and supervision with various activities of daily living, helping each individual to improve their ability to live more independently, while addressing specific individualized outcomes as outlined on service plan.
- Implements health-related and medication regimens for all consumers in accordance with policies and procedures. Implements behavior treatment plans as written, following documentation protocol as required.
- Accompanies residents to off-site locations/activities, helping them to access and utilize community resources (i.e. grocery shopping, recreation, entertainment, medical appointments, banking, etc).
- Assists residents with planning and accessing recreational and social activities.
- Provides input regarding assessment and capabilities for team meetings/progress updates, etc. Attends meetings as requested.
- Acts as a role model for program participants by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene.
- Maintains necessary documentation as required and per agency policies.
- Communicates regularly with agency personnel to provide opportunities for exchange of information and discussion of concerns. Provides feedback to Supervisor regarding resident and/or facility concerns.
- Assists residents in working toward achievement of their goals, while ensuring adherence to applicable Behavioral Support Plans.
- Manages crisis situations per agency policies and procedures, contacting Administrator on-call as necessary.
- Helps to ensure a positive appearance of the facility by assisting with site inspections, timely reporting of maintenance needs, performs general housekeeping and home maintenance activities, etc.
- Creates opportunities for, and encourages individuals to make as many decisions as possible, ranging from basic choices, such as food and clothing, to long term planning of life goals.
- Ensures individual care meets or exceeds established standards in areas including personal hygiene, grooming, feeding, care and respect for individual’s belongings, room cleaning, and other daily living skills.
- Provides emergency and first aid treatment, within their scope of training, as needed until relieved by other staff, a professional medical person, or other designated person.
- Attends all departmental or other related meetings for those individuals assigned to him/her. Participates and acts as a contributing member in the development and maintenance of person-centered Res Hab plans. Implements and monitors Res Hab Plans as scheduled.
- Participates in the team decision-making process and carries out decisions consistently.
- Presents a positive and professional public image. Has a polite and professional interaction with individuals, families, staff, and members of the community.
- Attends all required training and any other training as assigned by supervisor.
- Participates in conferences, workshops and in-service training as needed or recommended to enhance job skills and personal growth and development.
- Adheres to agency’s policies and procedures as well as department guidelines.
Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Required Education and Experience:
- High School Diploma or GED.
- Experience working with special needs population preferred.
- Valid and clean NYS driver’s license.
- Demonstrated ability to effectively communicate verbally and in writing.
- Must obtain and maintain Medical Certification.
- Ability to complete required training classes.
Competency Requirements:
- Individual/Client Focus.
- Ethical Conduct.
- Flexibility.
- Initiative.
- Personal Effectiveness/Credibility.
- Teamwork Orientation.
Supervisory Responsibility: None.
Work Environment: This job operates in a residential setting.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move objects up to 50 pounds. See attached physical limitations.
Travel: Travel is primarily local during the business day, but employee may be expected to work at any of the residential houses.
Additional Eligibility Qualifications: None
- Full Time, Part Time
- Immediately
- 4731 Maple Ave, Stanley, NY 14561
- 5/11/24
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