Description

The Residential Supervisor in charge will ensure the security of campus and community residential locations, including working with staff, maintaining communication with resident’s family and guardians, and overseeing resident transportation needs. You will report to the Online/Oncall supervisor and you will work on-site.

Responsibilities:

• Oversee and ensure implementation of all applicable emergency systems, agency policies, and program procedures.
• Respond to crises within assigned Residential Program/locations. Ensure response follows agency policy and protocol appropriate to the situation, and ensure that the individual clients behavior management plan(s) are followed. Ensure any physical intervention is conducted following TCI standards. Ensure completion of all forms and appropriate documentation of every restraint.
• Provide support to teams when asked for behavioral interventions and events. Will direct the team in absence of residential supervisor and will be a source of training , supporting and modeling for other staff.
• Ensure the security of campus and community locations, responding to any security concerns. Conduct random checks of assigned locations to ensure safety of residents.
• Be the primary person in charge of calling the police for any resident considered missing, completing or ensuring completion of the Missing Person Report form and canceling Missing Person Reports upon a residents return.
• Ensure contacts have been made with the residents family and guardian for all significant incidents.
• Maintain regular entries in the Online/On call log regarding all significant events that occur, and provide the leadership with specific additional information as. Ensure completion of documentation for all significant incidents.
• Ensure significant incidents are called into the Justice Center as applicable.
• Serve as the central person in charge of off campus trips. Approve and log all off-campus trips and assure such trips have proper staff coverage.
• Oversee and transport clients for medical, mental health, and other essential needs.
• Check and assure that all visitors have prior approval to be on the grounds.
• Be available to hear and document any neighbor concerns.

Requirements and Education:

• Requires an associate's degree;bachelor's degree and equivalent experience preferred.
• 3 years of experience, or equivalent education and experience.
• Drivers license is required.
• Must be able to pass the required physical.
• Must be able to complete and pass TCI training.

Benefits

• Sick Leave
• EAP
• 401 (K) plan
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.

Qualifications

Pay Status and Classification: Exempt, Regular full-time

Supervisor: Director Of Enterprise Systems & Networking, Information Technology Services

Position Purpose:The Systems Administrator reports to the Director of Enterprise Systems and is responsible for the installation, configuration, maintenance, operations and security of the enterprise administrative and academic information systems, including physical and virtual server infrastructure, various on-premises and cloud-based applications, endpoint deployment and management platforms, and monitoring and disaster recovery utilities. The position is expected to provide system provisioning and maintenance in a manner that is consistent with College’s goals, industry best practices, and regulatory requirements.

Essential Responsibilities and Duties:

• System Administration: Manages, maintains, and secures Union’s physical and virtual computing infrastructure and application services. Installs and configures servers, operating systems, and both on-premises and cloud-based applications. Implements security measures to protect institutional data and prevent unauthorized access. Manages user accounts and access rights in accordance with privacy, security, and compliance best practices. Maintains endpoint deployment platforms, automated system jobs, and disaster recovery systems. Assists team members with technical issues and works with vendors to resolve problems and determine equipment requirements.

• System Deployment and Maintenance: Supports deployments, upgrades, and migrations to maintain stable and secure environments. Participates in assessing requirements, applying patches, and implementing configuration changes. Assists in evaluating new technologies that enhance system reliability, efficiency, and security.

• Security and Compliance: Applies secure system configuration, patching, and access controls to protect institutional infrastructure. Monitors system activity to identify and mitigate vulnerabilities. Ensures compliance with institutional policies and supports disaster recovery planning, testing, and documentation.

• Documentation and Continuous Improvement: Develops and maintains operational and procedural documentation related to enterprise systems. Contributes to emergency procedures and identifies opportunities to automate or improve system administration tasks.

• Troubleshooting and Issue Resolution: Processes service requests and resolves escalated incidents efficiently. Diagnoses and addresses issues affecting hardware, operating systems, and application services. Performs root cause analysis and collaborates with ITS staff and vendors to prevent recurrence and minimize disruption.

• Collaboration: Works and partners with all members of the ITS department to be responsive to the needs of users and to work on projects as needed. Shares expertise with colleagues and communicates effectively with users, technical staff, and vendors to ensure reliable service delivery.

Qualifications:

• Bachelor’s degree, preferably in Computer Science, Information Science or related field and/or a combination of relevant education, training, certifications, and/or work experience.

• 3 years systems management experience in production grade server environments preferred.

• Working knowledge of server virtualization technologies (i.e. VMware vSphere, Microsoft Hyper-V, etc.).

• Experience managing Active Directory or other LDAP based services.

• Proficiency in task automation scripting technologies (i.e., PowerShell, Unix Shell, etc.).

• Experience with Endpoint deployment and management services.

• Experience working in a team-oriented, collaborative environment.

• Experience in a service-oriented environment.

• Ability to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learningcommunity of students, alumni, faculty, and fellow colleagues.

Compensation:

The annual salary range for this position is $78,000-80,000.Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Description

As a Case Manager, you will work with the children in care, the Department of Social Services, foster families, and birth families in the journey toward achieving permanency in multiple settings. You will report to the Program Coordinator and work on-site with some travel.

Responsibilities:

• Work with foster and birth families to coordinate all appointments for children, including providing transportation if another plan cannot be found.
• Attend all client-related meetings, including Counsel on Special Education, Termination of Parental Rights, staff meetings, service provider meetings, emergency meetings, court, and others.
• Facilitate meetings with other service providers.
• Support birth families including providing supervised visitation and feedback on parenting skills and communication regarding progress/problems of children in care and obstacles toward permanency.
• Participation in treatment and discharge planning.
• Regular case documentation.

Requirements and Education:

• Associate's Degree and two year of experience in social services, or equivalent education and experience.
• Ability to work night and weekend hours and be part of an on-call rotation to support foster families in after-hours crisis.
• Driver's license and reliable, safe, and clean transportation and a willingness to transport clients in own vehicle.

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Qualifications

Essential Responsibilities and Duties:

• Systems and Database Management: Acts as the primary point of contact for user inquiries related to database usage and third-party products. Conducts routine database maintenance, testing, and troubleshooting for technology issues, ensuring optimal system performance. Leads regular reviews of systems and AIS processes to identify opportunities for efficiency enhancements and implement best practices. Manages all aspects of 3rd party relationships, including data integration, transfer protocols, transmission schedules, evaluations, and system troubleshooting.

• Data Analysis and Reporting: Develops and disseminates reports and information to College Relations as well as campus partners, ensuring data integrity and compliance with College policies, IRS regulations, and industry best practices. Provides guidance and quality control for data production, collaboratively improving procedures for efficiency. Oversees data distribution for external purposes, such as reporting for Annual Giving and Major Gift peer groups. Works with stakeholders to assess reporting needs, develops reports and visualizations, and monitors adoption of reporting strategies.

• Collaboration and Staff Development: Contributes to team initiatives, projects, communications, and implementations, helping to foster a culture of collaboration and innovation. Trains, mentors, and motivates AIS staff in utilizing new technologies and systems effectively. Leads application training and internal documentation development to support all College Relations personnel. Facilitates coordination with campus partners such as Admissions, Financial Aid, Finance, and Athletics to address data gaps and manage data requests effectively. Participates in execution of College Relations events and contributes to campus initiatives and priorities as opportunities arise.

• Innovation: Understands business needs and identifies creative solutions using appropriate technology and analytical skills. Drives continuous improvement initiatives, advocating for data-driven decision-making and change. Contributes to the development and execution of an annual strategic plan for Advancement Information Services, ensuring alignment with organizational goals.

Qualifications:

• Bachelor’s degree in finance, computer science, information systems and/or a combination of relevant education, training, certifications, and/or 3-5 years work experience preferred.

• Detailed knowledge of best practices for advancement operations and development programs is preferred.

• Previous experience working in higher education is preferred.

• Flexible in the face of challenges and able to advocate for change.

• Experience in supervising teams or departments, with a demonstrated ability to lead and motivate staff to achieve objectives efficiently and effectively.

• Ability to independently manage multiple deadlines and priorities with the highest degree of accuracy and efficiency.

• Ability to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.

• Ability to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.

• Ability to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

Compensation

The annual salary range for this position is $61,000-$70,000. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty and training. The stated hiring rate/range represents the College's good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Description

As a Residential Assistant Supervisor, you will supervise staff who provide daily therapeutic care and programming according to agency policy and governing body standards and requirements. You will report to the Residential Supervisor and you will work onsite.

Responsibilities:

• Supervise program activity which will lead to the attainment of goals described within treatment plans
• Supervise and evaluate the work of residential staff assigned to residential programs.
• Work shifts on the unit as assigned, which could include variable shifts (several days and several evenings each week)
• Work as one of the staff within the staff-to-youth ratio on the unit
• Work as a role model for newer, less experienced staff
• Maintain records
• Participate in the training of residential staff
• Seek out training opportunities for all staff relevant to the work on the unit
• Participate in residential staff meetings
• Understand and apply the general framework and expected outcomes of the various treatment models used with the youth,
• Maintain safety and an environment that supports youth to be safe and make progress on the unit
• Make the unit a family-friendly place, where family members feel welcome and activities are planned that include family members. Teach, and then ensure, that staff persons treat family members with respect and listen to their concerns, document them, and pass them on to the appropriate clinician and administrator.
• Teach and ensure all staff members treat all youth, family members, collaterals, neighbors, and the general public with respect and dignity at all times. Everyone should be spoken to in a calm, rational voice, without rancor.
• Maintain the physical order of the building and therapeutic environment of the units
• Develop and maintain schedules within the assigned campus residential unit
• Help evaluate youth referred to the Agency for residential care
• Participate in the appropriate on call system
• Participate in the financial responsibilities of the residential unit following established guidelines
• Participate in and organize program and agency wide special events and services
• Oversee and transport clients for medical, mental health, and other essential needs
• Work with clinical staff to coordinate the implementation of treatment plans in the milieu
• Assist in crisis intervention

Requirements and Education:

• Requires an Associate’s degree plus three years of experience, Bachelor’s degree preferred, OR HS plus at least five years of experience required.
• Related experience with vulnerable populations and older adolescent population is required.
• Must have supervisory experience or demonstrated ability to manage a residential unit.
• Required to maintain TCI certification.
• A valid driver’s license and meet agency insurability standards for using agency vehicles and transporting youth.
• Must pass physical.

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Qualifications