As a Case Manager for Mobile Crisis, you will provide case management services to support the crisis intervention and follow-up plan for each client. These services will be implemented using a strength-based, trauma informed, systematic perspective, and will include coordination of services with clients, families, existing treatment providers and linkage to additional community-based therapeutic resources and supports. You will report to the Director of Crisis Services and will work onsite with community-based travel required.

Responsibilities:

• Assist the Crisis Services leadership with coordinating all crisis services and perform other duties as directed.

• Document all client-related communication, interactions, and contacts in progress notes.

• Monitor/Manage Medical Record documentation needing to be attached to a client’s medical record

• Assist the Crisis Services leadership in maintaining compliance of Medical Records.

• Consult/Collaborate with community agencies to identify potential resources for our clients and families

• Coordinate community referrals needed/recommended by the Mobile Crisis Team Leads

• Monitor/Manage Data collection for reports and presentations as directed by Crisis Services leadership

• Run statistical findings from data collection for Reporting purposes.

• Monitor/Manage sufficient supplies, vehicles and building related operational needs for the program operations, submitting needs requests to the Director of Crisis Services.

• Assist and monitor program billing practices

• Other duties as assigned.

Requirements and Education:

• Requires a Bachelor’s degree and at least one year of related experience.

• A valid driver's license

Benefits

• Health care package: medical, dental, and vision

• Tuition reimbursement

• Paid time off

• Holiday Pay

• 401 (K) plan

• Life Insurance

• Loan repayment assistance

• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.