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Job Details
Description
As the Assistant Director of Crisis Residence, you will be responsible for providing support and direction to staff and oversee the day to day operations on site. This position is responsible for monitoring and coordinating intakes to the Crisis Residences. You will manage day-to-day operational needs as oversite to the programs. You will report to the Executive Program Director and will work on-site.
Responsibilities:
- Manage and monitor the referrals for the Crisis Residences and determine eligibility promptly. Coordinate intake appointments for new youth coming into the programs.
- Participate in debriefs for critical incidents. Participate in clinical projects to increase the quality of care.
- Assist Residential Supervisors with creating team-building opportunities and develop staff to provide a cohesive direct care team atmosphere. Supervise a team of Residential Supervisors.
- Facilitate regular supervision to mentor and coach the Residential Supervisors who mentor, develop, train, and manage direct care staff. Help review and revise the orientation of staff to meet the overall objectives of the programs.
- Oversee and assist with necessary Quality Management investigations.
- Complete Admission and Continued Stay Utilization Reviews.
- On Call coverage of Crisis Residences.
- Act as a liaison to community partners to support program service and to the community partners making referrals to the programs.
- Other duties may be assigned.
Requirements and Education:
- Bachelor’s degree required from a four-year college or university.
- 3 – 4 years of related experience.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 4/7/25

Job Details
Description
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Part Time
- Immediately
- Albany, NY 12208
- 4/7/25

Position Title: Community Director
Pay Status and Classification: Exempt, Regular Full-time
This is a full-time, twelve-month live-in position that includes a furnished on-campus apartment including utilities with responsibility of serving on-call and supporting evening and weekend activities.
Supervisor:Director of Residential Education & Housing
Position Purpose:
Reporting to one of three Associate Directors, the Community Director (CD) is responsible for the comprehensive management of 1-2 residence halls or smaller cluster of houses, approximately 350 residents and supervising up to 12 student staff members. The CD serves as an active and visible residential life staff member that is responsible for facilitating an engaging building community-level residential experience that is highly relational; fosters curiosity and learning; centers well-being; and supports students in successfully finding their way. Primary duties and responsibilities include: implementing the residential engagement model, administration and supervision, support for student development, crisis management, student conduct administration, community development, collaboration with facility management, as well as college and departmental committee assignments.
Essential Responsibilities and Duties: This position works directly with our Fraternity and Sorority Life Community, overseeing 10 fraternity/sorority housing units and serving as an advisor for at least one Greek council and other community building initiatives.
Community Development:
Works proactively toward creating an inclusive community atmosphere in which people respect each other’s rights, cultures, and sensitivities.
Develop, implement, manage, and assess student engagement and community development initiatives as well as Collaborate with other departments across the college through the Student & Campus Life.
Provides accurate advice and guidance to students based on their individual needs.
Establishes a schedule that is appropriate for a student-facing, residentially focused role. Schedules work hours that meet the needs of students inside the assigned community. This includes some evening and weekend hours essential for programs and training. Maintains a visible and active presence in their residence hall(s).
Actively engage with students and community through frequently attending community engagement and campus events, community walk throughs and open office hours.
Support specific community needs as associated with assigned residence halls, which could include fraternity/sorority housing, theme communities, the Minerva Program (our living learning community), and others.
Supervision:
Select, train, supervise, evaluate and develop student staff, consisting of an undergraduate Head Resident Assistant (HRA), several undergraduate Resident Assistants (RA) and possible House Managers (HMs), who shall jointly assist in the development of a residential environment for learning
Ensures ongoing staff development to help student staff learn leadership skills and mentor others.
Plans weekly staff meetings and meets with each staff member individually on a routine basis.
Educates all student staff about various campus resources.
Manages and supports community development efforts, including the implementation of curricular engagement guides and corresponding assessments.
Health and Safety:
Monitors and intervenes with students who may be struggling academically and/or with other behavioral and developmental issues.
Refers accordingly to services as needed.
Participates in regular professional staff on-call rotation, providing crisis intervention and serving as a resource or referral agent. Mediates roommate conflicts. Responsible for performing weekly and break on call duty coverage as directed
Understands and enforces Code of Student Conduct and other policies regarding behavior, safety, security, health, and other matters in cooperation with the appropriate offices.
Serves as a campus hearing officer through service as an educator during discussions with the involved resident(s) in an attempt to instill an understanding of the educational philosophy of the conduct process.
Building Management:
Collaborate with Res Ed Leadership team regarding resident management operations (e.g., initiating and tracking space changes, making resident space assignments, annual room selection and re-selection process, summer conference housing, etc.).
Work cooperatively with Residence Life staff in coordinating move-in/move-out processes each term in assigned hall or apartment area.
Promotes fire safety through programs, inspections, and scheduled fire drills.
Ensures damages are reported and documented to the facilities department.
Routinely walks assigned residential areas to check for any facilities issues and submits work orders as needed.
Administration:
Oversee the daily operation of residential communities, including, check-in and checkout procedures, facility, and security management
Manages the budget for assigned staff, allocating resources to support programming, events, and operational expenses.
Assist the Res Ed Leadership team with the coordination of annual projects [e.g., Student Staff Selection, Room Selection, Training, Opening/Closing, Room Changes, Publications/Website, Summer Conference Housing] and Serves on college committees as assigned.
Assists with administrative office duties.
Offers to pitch in to help colleagues during crunch times and overlapping deliverables.
Fulfill other general duties assigned by the Office of Residential Education and Housing, Division of Student Affairs, and/or Union College.
Fraternity and Sorority Life Specifics:
Coordinate with Associate Director daily operations of Fraternity and Sorority Life.
Advise and develop one or more assigned FSL student governing councils, including the Interfraternity Council (IFC), Multicultural Greek Council (MGC), National Pan-Hellenic Council (NPHC) or Panhellenic Council (CPC), and Order of Omega.
Maintains statistics, rosters, and Fraternity/Sorority records.
Assist the Assistant Director of Fraternity and Sorority Life office-related webpages, social media accounts.
Participates in departmental teams for leadership development and student group advisement, including leadership development, skills training, hazing prevention, and wellness initiatives.
Qualifications:
Bachelor’s degree required. Master’s degree in Higher Education preferred , College Student Personnel, Counseling or related field and/or a combination of relevant education, training, certifications, and/or work experience.
Strong interpersonal and communication skills.
Ability to work a flexible schedule, including nights and weekends.
Ability to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.
Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.
Ability to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.
Preferred Qualification: Membership in a fraternity or sorority or previous experience working professionally with a fraternity or sorority community.
The annual salary for this position is $51,480. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
Location: Schenectady, NY
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
We offer exceptional benefits including:
Generous Vacation, Sick, and Personal Time
Winter Recess Break in Addition to Paid Holidays
Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
Employee Scholarships toward Certifications, Seminars, Training and Professional Development
Pre and Post Tax participation in a 403(b) Retirement Plan
Salary Continuation Program in the event of Disability
Tuition Assistance Program for Employee, Spouse and/or Dependents
Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.
E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).
- Full Time
- Immediately
- Schenectady, NY 12308
- 4/4/25

Job Details
Description
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 4/2/25

Job Details
Description
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 4/1/25

Job Details
Description
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 3/26/25

Job Details
Description
As an Online/Oncall, you will ensure the security of campus and community residential locations, including working with staff, maintaining communication with resident’s family and guardians, and overseeing resident transportation needs. You will report to the Online/Oncall supervisor and you will work on-site.
Responsibilities:
- Oversee and ensure implementation of all applicable emergency systems, agency policies, and program procedures.
- Respond to crises within assigned Residential Program/locations. Ensure response follows agency policy and protocol appropriate to the situation, and ensure that the individual clients behavior management plan(s) are followed. Ensure any physical intervention is conducted following TCI standards. Ensure completion of all forms and appropriate documentation of every restraint.
- Provide support to teams when asked for behavioral interventions and events. Will direct the team in absence of residential supervisor and will be a source of training , supporting and modeling for other staff.
- Ensure the security of campus and community locations, responding to any security concerns. Conduct random checks of assigned locations to ensure safety of residents.
- Be the primary person in charge of calling the police for any resident considered missing, completing or ensuring completion of the Missing Person Report form and canceling Missing Person Reports upon a residents return.
- Ensure contacts have been made with the residents family and guardian for all significant incidents.
- Maintain regular entries in the Online/On call log regarding all significant events that occur, and provide the leadership with specific additional information as. Ensure completion of documentation for all significant incidents.
- Ensure significant incidents are called into the Justice Center as applicable.
- Serve as the central person in charge of off campus trips. Approve and log all off-campus trips and assure such trips have proper staff coverage.
- Oversee and transport clients for medical, mental health, and other essential needs.
- Check and assure that all visitors have prior approval to be on the grounds.
- Be available to hear and document any neighbor concerns.
Requirements and Education:
- Requires an Associate’s degree plus three years of experience, Bachelor’s degree preferred, OR HS plus at least five years of experience required.
- Drivers license is required.
- Must be able to pass the required physical.
- Must be able to complete and pass TCI training.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 3/21/25

Job Details
POSITION OVERVIEW
DIFFERENTIAL PAY
(10%) is paid 5:00 pm - 7:30 am. Monday thru Friday
(20%) is paid 12:00 am - 12:00 am. Saturday and Sunday
$1,500 SIGN ON BONUS
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
1:1 Residential Counselor
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
- You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
- Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
- Document in writing a summary of each shift.
- Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
- Transport 1:1 client for medical, mental health, and other essential needs.
RC1
- You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
- Engage and form positive relationship with all youth served.
- Complete all mandatory trainings according to programmatic guidelines.
- Display basic competency in TCI techniques.
- Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
- Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
- Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, parents etc.
- Complete and maintain documentation to meet programmatic and regulatory standards.
- Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
- You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
- Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
- Must have the ability, skill, and knowledge to take a lead role in a team.
- Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
- Display critical thinking and problem solving skills related to residential program needs.
- Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
- Lead, delegate, and plan work for other team members.
Requirements and Education:
- HS Diploma or GED is required.
- Experience working with emotionally disturbed population.
- NYS drivers license with less than 6 points on license.
- Must pass the required physical.
- Must be able to complete TCI training.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 3/20/25

Job Details
Description
Behavior and Campus Support Worker
You will ensure the security of campus and community residential locations, including working with staff, maintaining communication with resident’s family and guardians, and overseeing resident transportation needs. You will report to the Online/Oncall supervisor and you will work on-site.
Responsibilities:
- Oversee and ensure implementation of all applicable emergency systems, agency policies, and program procedures.
- Respond to crises within assigned Residential Program/locations. Ensure response follows agency policy and protocol appropriate to the situation, and ensure that the individual clients behavior management plan(s) are followed. Ensure any physical intervention is conducted following TCI standards. Ensure completion of all forms and appropriate documentation of every restraint.
- Provide support to teams when asked for behavioral interventions and events. Will direct the team in absence of residential supervisor and will be a source of training , supporting and modeling for other staff.
- Ensure the security of campus and community locations, responding to any security concerns. Conduct random checks of assigned locations to ensure safety of residents.
- Be the primary person in charge of calling the police for any resident considered missing, completing or ensuring completion of the Missing Person Report form and canceling Missing Person Reports upon a residents return.
- Ensure contacts have been made with the residents family and guardian for all significant incidents.
- Maintain regular entries in the Online/On call log regarding all significant events that occur, and provide the leadership with specific additional information as. Ensure completion of documentation for all significant incidents.
- Ensure significant incidents are called into the Justice Center as applicable.
- Serve as the central person in charge of off campus trips. Approve and log all off-campus trips and assure such trips have proper staff coverage.
- Oversee and transport clients for medical, mental health, and other essential needs.
- Check and assure that all visitors have prior approval to be on the grounds.
- Be available to hear and document any neighbor concerns.
Requirements and Education:
- Requires an associate's degree;bachelor's degree and equivalent experience preferred.
- 3 years of experience, or equivalent education and experience.
- Drivers license is required.
- Must be able to pass the required physical.
- Must be able to complete and pass TCI training.
Benefits
- Sick Leave
- EAP
- 401 (K) plan
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.
Qualifications
- Immediately
- Schenectady, NY 12304
- 3/19/25

Job Details
Description
Northern Rivers is seeking to hire a full time Residential Counselor for Overnights at the North Star facility in Albany
Additional pay differential offered for evening and overnight shifts
As a Residential Youth Counselor, you will provide therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 3/18/25

Job Details
Description
DIFFERENTIAL PAY
(10%) is paid 5:00 pm - 7:30 am. Monday thru Friday
(20%) is paid 12:00 am - 12:00 am. Saturday and Sunday
$1,500 SIGN ON BONUS
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Schenectady, NY 12304
- 3/18/25

Job Details
Description
As a Nursing Supervisor, you will oversee the nursing staff who provide care and services to a youth and adolescent population with emotional, behavioral and mental health needs for the Residential Treatment Facility, Crisis, Miriam House, Healy House, and Residential Treatment Center programs. You will report to the Executive Director of Nursing and will work onsite.
Responsibilities:
- Hire and onboard nurses located on the Parsons campus.
- Oversee medication management including ordering, reconciliations, destruction and deliveries.
- Ensure that intake assessments and medication reviews are scheduled and covered.
- Oversee connection documentation- audit monthly.
- Audit program and nursing adherence to regulations and documentation including a regular schedule of audits for immunizations, medical administration, assessments etc.
- Work with Medical assistants to ensure provider documentation is signed and followed up on in timely manner.
- Oversee REMS documentation.
- Billing – go through invoices and approve/disapprove insurance claims.
- Schedule nursing shifts and on call schedules for physicians and providers.
- Provide supervision to registered nurses for Office of mental health units.
- Complete the nursing assessment, evaluation and treatment plans.
- Collaborate with in-house staff regarding concerns and behaviors.
- Communicate with medical director and providers regarding changes in client’s health and behavior
- Nursing and medical documentation using EMAR.
- On-call every other week.
- Responsible to following policies, procedures and regulations for programs on campus.
- Other duties as assigned within scope of practice and based on agency needs
Requirements and Education:
- RN Licensed in New York State/ BSN is preferred.
- 2-4 years of nursing experience
- 1-2 yrs. experience in a supervisory position.
- Experience working with youth and adolescent population is preferred.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 3/16/25

Job Details
Description
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12209
- 3/13/25

Job Details
Description
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Schenectady, NY 12309
- 3/13/25

Job Details
Description
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 3/13/25

Job Details
POSITION OVERVIEW
DIFFERENTIAL PAY
(10%) is paid 5:00 pm - 7:30 am. Monday thru Friday
(20%) is paid 12:00 am - 12:00 am. Saturday and Sunday
$1,500 SIGN ON BONUS
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Schenectady, NY 12304
- 3/13/25

Job Details
Description
DIFFERENTIAL PAY
(10%) is paid 5:00 pm - 7:30 am. Monday thru Friday
(20%) is paid 12:00 am - 12:00 am. Saturday and Sunday
$1,500 SIGN ON BONUS
As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.
Responsibilities:
Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.
1:1 Residential Counselor
You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
Document in writing a summary of each shift.
Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
Seek and obtain training in any particular area specific to the youth who requires 1:1care.
Transport 1:1 client for medical, mental health, and other essential needs.
RC1
You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
Engage and form positive relationship with all youth served.
Complete all mandatory trainings according to programmatic guidelines.
Display basic competency in TCI techniques.
Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.
Complete and maintain documentation to meet programmatic and regulatory standards.
Transport clients for medical, mental health, and other essential needs.
RC2
All of the above plus the following:
You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
Must have the ability, skill, and knowledge to take a lead role in a team.
Form positive relationships with more challenging youth and families.
RC3
All of the above plus the following:
Display critical thinking and problem solving skills related to residential program needs.
Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
Lead, delegate, and plan work for other team members.
Requirements and Education:
HS Diploma/GED required.
Experience working with emotionally disturbed population.
A valid, clean driver's license is required.
Must pass physical.
Must be able to complete TCI training.
RC 1
Experience with emotionally disturbed population is preferred.
RC 2
At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.
RC 3
At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 3/11/25

Job Details
POSITION OVERVIEW
Residential Case Manager
Our Residential Case Manager will work out of our Albany, NY campus and will be responsible for supporting clients in the Residential System while performing duties in collaboration with a clinician.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Arrange and attend home visits
- Prepare transition plans
- Coordinate Independent Living Services
- Act as the primary contact between Schools and Residential
- Coach family visits
- Complete various assessments, including FASP and SPR
- Complete accurate case notes and timely input the notes into Connections database
- Provide transportation for clients
- Maintain contact with DSS and family
- Function as a contributing member of the interdisciplinary treatment team
- Attend dorm meetings
- Attend treatment review meetings
EDUCATION and/or EXPERIENCE
Requires a Bachelors degree or commensurate level of education and related experience.
Experience with individuals in care systems preferred.
Drivers license is required for this position.
Work requires 25 50% community travel/visits.
If you’ve got the talent, drive and desire to make a real difference in your community, you need to be a part of Northern Rivers Family of Services. We’re a family of human service agencies united in our passion to help the children, adults, and families of the Capital Region and beyond.
Our employees receive a generous time off and health care package, tuition reimbursement, loan repayment assistance, free training/CEU opportunities, flexible work schedule, and much more!
Apply today to become part of our team!
Northern Rivers is an Equal Opportunity / Affirmative Action Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
ABOUT NORTHERN RIVERS
- Full Time
- Immediately
- Albany, NY 12208
- 2/28/25

Job Details
Description
As a Residential Assistant Supervisor, you will supervise staff who provide daily therapeutic care and programming according to agency policy and governing body standards and requirements. You will report to the Residential Supervisor and you will work onsite.
Responsibilities:
- Supervise program activity which will lead to the attainment of goals described within treatment plans
- Supervise and evaluate the work of residential staff assigned to residential programs.
- Work shifts on the unit as assigned, which could include variable shifts (several days and several evenings each week)
- Work as one of the staff within the staff-to-youth ratio on the unit
- Work as a role model for newer, less experienced staff
- Maintain records
- Participate in the training of residential staff
- Seek out training opportunities for all staff relevant to the work on the unit
- Participate in residential staff meetings
- Understand and apply the general framework and expected outcomes of the various treatment models used with the youth,
- Maintain safety and an environment that supports youth to be safe and make progress on the unit
- Make the unit a family-friendly place, where family members feel welcome and activities are planned that include family members. Teach, and then ensure, that staff persons treat family members with respect and listen to their concerns, document them, and pass them on to the appropriate clinician and administrator.
- Teach and ensure all staff members treat all youth, family members, collaterals, neighbors, and the general public with respect and dignity at all times. Everyone should be spoken to in a calm, rational voice, without rancor.
- Maintain the physical order of the building and therapeutic environment of the units
- Develop and maintain schedules within the assigned campus residential unit
- Help evaluate youth referred to the Agency for residential care
- Participate in the appropriate on call system
- Participate in the financial responsibilities of the residential unit following established guidelines
- Participate in and organize program and agency wide special events and services
- Oversee and transport clients for medical, mental health, and other essential needs
- Work with clinical staff to coordinate the implementation of treatment plans in the milieu
- Assist in crisis intervention
Requirements and Education:
- Requires an Associate’s degree plus three years of experience, Bachelor’s degree preferred, OR HS plus at least five years of experience required.
- Related experience with vulnerable populations and older adolescent population is required.
- Must have supervisory experience or demonstrated ability to manage a residential unit.
- Required to maintain TCI certification.
- A valid driver’s license and meet agency insurability standards for using agency vehicles and transporting youth.
- Must pass physical.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12209
- 2/28/25

Job Details
Description
As a Residential Assistant Supervisor, you will supervise staff who provide daily therapeutic care and programming according to agency policy and governing body standards and requirements. You will report to the Residential Supervisor and you will work onsite.
Schedule: Wednesday - Friday 2:00pm - 11:00pm / Saturday 8:00am - 11:00pm
Responsibilities:
- Supervise program activity which will lead to the attainment of goals described within treatment plans
- Supervise and evaluate the work of residential staff assigned to residential programs.
- Work shifts on the unit as assigned, which could include variable shifts (several days and several evenings each week)
- Work as one of the staff within the staff-to-youth ratio on the unit
- Work as a role model for newer, less experienced staff
- Maintain records
- Participate in the training of residential staff
- Seek out training opportunities for all staff relevant to the work on the unit
- Participate in residential staff meetings
- Understand and apply the general framework and expected outcomes of the various treatment models used with the youth,
- Maintain safety and an environment that supports youth to be safe and make progress on the unit
- Make the unit a family-friendly place, where family members feel welcome and activities are planned that include family members. Teach, and then ensure, that staff persons treat family members with respect and listen to their concerns, document them, and pass them on to the appropriate clinician and administrator.
- Teach and ensure all staff members treat all youth, family members, collaterals, neighbors, and the general public with respect and dignity at all times. Everyone should be spoken to in a calm, rational voice, without rancor.
- Maintain the physical order of the building and therapeutic environment of the units
- Develop and maintain schedules within the assigned campus residential unit
- Help evaluate youth referred to the Agency for residential care
- Participate in the appropriate on call system
- Participate in the financial responsibilities of the residential unit following established guidelines
- Participate in and organize program and agency wide special events and services
- Oversee and transport clients for medical, mental health, and other essential needs
- Work with clinical staff to coordinate the implementation of treatment plans in the milieu
- Assist in crisis intervention
Requirements and Education:
- Requires an Associate’s degree plus three years of experience, Bachelor’s degree preferred, OR HS plus at least five years of experience required.
- Related experience with vulnerable populations and older adolescent population is required.
- Must have supervisory experience or demonstrated ability to manage a residential unit.
- Required to maintain TCI certification.
- A valid driver’s license and meet agency insurability standards for using agency vehicles and transporting youth.
- Must pass physical.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Schenectady, NY 12304
- 2/28/25

Job Details
Description
This position is responsible for supervising staff who provide daily therapeutic care and programming according to agency policy and governing body standards and requirements for adolescent females involved in the juvenile justice system.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assist the Program Manager / Assistant Director in creating an energetic, creative, multi-disciplinary team of staff person to work cohesively and therapeutically with the youth and their families on the unit
- Design, implement and supervise program activity which will lead to the attainment of goals described within treatment plans
- Supervise and evaluate the work of residential staff assigned to residential programs.
- Maintain records as required
- Participate in interviewing and selection of new staff members
- Participate in training of residential staff
- Conduct residential staff meetings
- Understand and apply the general framework and skill building attached to various treatment models used with the youth, including DBT, CBT, Motivational Interviewing, ARC as a member of an interdisciplinary treatment team
- Follow, review and implement all agency policy and procedures to ensure all regulations are followed by employees.
- Make the unit a family friendly place, where family members feel welcome and activities are planned that include family members. Teach, and then ensure, that staff persons treat family members with respect and listen to their concerns, document them, and pass them on to the appropriate clinician and administrator.
- Maintain the physical order of the building and therapeutic environment of the units
- Develop and maintain schedules within the assigned campus residential unit
- Participate in the evaluation of youth referred to the Agency for residential care
- Participate in the appropriate on call system
- Oversee and/or transport clients for medical, mental health, and other essential needs
- Work with clinical staff to coordinate the implementation of treatment plans in the milieu
- Assist in crisis intervention as needed
SUPERVISORY RESPONSIBILITIES
Directly supervises non-exempt employees. Supervises and evaluates the work of individuals; has responsibility for subordinate performance and output. Provides supportive success-focused supervision to direct reports.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Associate’s degree required, bachelor’s degree preferred with 3 years of experience working with vulnerable populations/ adolescents required.
CERTIFICATION / LICENSURE
Required to maintain TCI certification.
Must have valid driver’s license and meet agency insurability standards for using agency vehicles and transporting youth.
Qualifications
- Full Time
- Immediately
- Albany, NY 12209
- 2/19/25