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Job Details
Description
As a Peer Support Specialist, you will be a member of the Mobile Team, assisting the clinicians on Mobile visits and providing support and advocacy to individuals in crisis. You will also be a resource to the clinicians and case manager, through sharing their knowledge of common challenges individuals with SPMI endure and sharing knowledge about community resources. You will be an individual (adult) with lived experience with mental illness. You will report to the Executive Program Director and you will work on-site.
Responsibilities:
Collaborate with service providers involved with individuals with SPMI.
Provide information and peer to peer support to individuals who are served by the program.
Educate and empower clients and their supports regarding their roles in developing crisis plans and in crisis prevention.
Educate service providers regarding an individual's role in developing a crisis plan for themselves and in crisis prevention. Ensure that the individual is an integral part of the crisis planning process.
Inform service providers (including Mobile Crisis and PCFC providers) regarding person- centered and strength-based practices. Maintain and model a focus on strengths.
Advise Clinical Supervisor.
Ensure that clients are satisfied with the services they are receiving and, if not, help them advocate for what they need.
Educate individuals and primary caretakers on how to advocate if services are not meeting their needs.
Be the liaison to other local supports in the community.
Link individuals to Peer Support Services activities such as support groups, social events, newsletter.
Requirements and Education:
Requires a High School Diploma or GED
Benefits
Health care package: medical, dental, and vision
Tuition reimbursement
Paid time off
Holiday Pay
401 (K) plan
Life Insurance
Loan repayment assistance
Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Queensbury, NY 12804
- 11/23/25
Senior Endpoint Management Specialist - ITS
Category: Professional
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Department: Information Technology Services - 02007
Locations: Albany, NY
Posted: Sep 10, 2025
Closes: Open Until Filled
Type: Full-time
Ref. No.: WF240297r
Position ID: 192683
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS), the central IT provider at the University at Albany, seeks applicants for a Desktop and Mobile Computing (D&MC) Senior Endpoint Management Specialist. ITS manages and supports nearly 7,000 university-owned faculty/staff, classroom, conference room, and research lab desktops and mobile devices. The D&MC Endpoint Management Specialist is a senior position that is key to continuous improvement and delivery of services in this large-scale operation.
The D&MC Senior Endpoint Management Specialist is a subject matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve complex and non-standard requests and issues. They develop and maintain strong expertise in enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.) and steer the selection and usage of each in achieving ITS' goals and adhering to ITS' principles and standards.
The D&MC Senior Endpoint Management Specialist understands the importance of well-defined processes and promoting their adoption across large service teams to successfully manage the pace and volume of work required to support thousands of devices. The successful Senior Endpoint Management Specialist independently identifies process challenges and recommends and assists in implementing actionable improvements and solutions to the D&MC Manager. They monitor the flow of real-time work and act to address operational problems.
Under the leadership and direction of the D&MC Manager, the Senior Endpoint Management Specialist is responsible for ensuring internal and customer-facing documentation is created, accurate, and updated regularly. They understand the value of documentation in promoting clarity and cohesion for large service teams.
Primary Responsibilities:
• Enterprise management applications and tools (i.e., Active Directory, MECM, AllSight, Jamf, etc.)
• Ensure that all enterprise desktop and mobile device management applications and tools are maintained, and versions updated in a timely fashion and adhere to ITS standards, controls, security policies and procedures.
• Build and maintain advanced technical expertise in ITS' enterprise desktop and mobile device management applications and tools.
• Stay abreast of advances in the field and steer technical direction in D&MC, following ITS' architecture review protocols.
• Asset inventory maintenance, cyclical planning, budgeting, and related projects
• Develop and maintain a strong understanding of how the inventory data structure, operational processes to add/remove/update records, inventory dashboards and reports, and project workload planning all play a role in planning cyclic replacement of all D&MC assets.
• Regularly report on anomalies and potential problems in the asset inventories for all supported services and work to resolve.
• Maintain, provide reports and update replacement schedule and replacement cost fields in the asset inventories for all supported service areas to support budgeting and planning processes.
• Endpoints service standards, efficient operations and consistent user experiences
• Provide subject matter expertise, oversee and continuously evaluate hardware and software deployment and support processes, their effectiveness and recommend improvements.
• Determine and document the standard workstation and printer models and configurations for various use cases including fac/staff, classrooms, conference rooms, research labs; refresh standards, as needed.
• Oversee the internal and external documentation and maintain all approved desktop and mobile computing standards for the University.
• Regularly report on workstation hardware, operating systems, software, and printers at risk or outside of defined standards and work to resolve.
• Determine and document operating system versions used for deployments; determine and manage upgrade cycles.
• Provide day-to-day operational oversight of operations and service offerings
• Prepare technical diagrams, configuration logs, process maps, internal and external knowledge base articles, and other documentation, as needed.
• Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to identify problems, devise creative solutions, and implement proposed recommendations.
• Other reasonable duties as assigned.
Project Management
• Serve as Project Manager on D&MC projects.
• Actively participate, as needed, in ITS projects related to your service(s).
Functional and Supervisory Relationships:
• Reports to: Manager of Desktop and Mobile Computing Services
• Supervises the following positions: None
• Interacts with: ITS staff; faculty and staff in academic, research, and business units; external vendors/contractors/consultants; peer institutions
Job Requirements:
• Excellent interpersonal, oral, and written communication skills.
• Organize work, prioritize tasks, and manage multiple and changing priorities.
• Provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
• Report to campus in-person on Mondays, Wednesdays, Fridays, and as needed. This position is eligible to telecommute on Tuesdays and Thursdays, following a probationary period and with supervisor approval.
Requirements:
Minimum Qualifications:
• A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization, or at least 6 years of full-time professional experience related to the role.
• Minimum of 3 years' experience building operating systems and application deployments in a large, complex environment.
• Minimum of 3 years' experience documenting deployment processes that can be replicated/implemented by field staff.
• Minimum of 3 years' experience supporting desktops and mobile devices, IT operations, or systems administration addressing and resolving issues escalated for higher level support.
• Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community
• Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role
Preferred Qualifications:
• Minimum of 3 years' experience using Microsoft Endpoint Configuration Manager (MECM); for operating system deployments, application packaging and deployment, and workstation security/patch management.
• Minimum of 3 years' experience using and maintaining active directory and group policy.
• Minimum of 3 years' experience developing and continuously maintaining technical documentation within a knowledge base repository.
• Experience configuring and managing a Microsoft mobile device management (MDM) system such as Microsoft Intune.
• Experience configuring and managing an Apple mobile device management (MDM) system such as Jamf Pro.
• Experience using PowerShell (or similar scripting language) to manage workstations, users, AD.
• Experience using and supporting workstations running Linux operating systems.
Working Environment:
• Typical office environment
Additional Information:
Professional Rank and Salary Grade: Senior Programmer/Analyst, SL-4, $85,000-$95,000
Special Note: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://apptrkr.com/6718608
Application Instructions:
Applicants MUST submit the following documents:
• Resume
• Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
• List of 3 professional references with e-mail addresses and telephone numbers
• Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
See the FAQ for using our online system. Please contact us if you need assistance applying through this website.
Returning Applicants - Login to your UAlbany Careers Account to check your completed application.
A review of applications will start on October 9, 2025 and the search will remain open until the position is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 11/19/25
Job Details
Description
As a Youth Peer Advocate, you will amplify the youth's voices and choices. You will provide support and advocacy for young people enrolled in the OMH Community Residence: Miriam House and the Residential Treatment Facility. You will work parallel to the Family Peer Advocate and support the youth in their recovery to return to their home communities.
You will work with youth in many settings which include: home, school, and community. You will inspire hope and offer support to the youth and help communicate with others, advocate for their needs, build on strengths to achieve their goals, provide role modeling and coaching and self-care. You will work closely with the youth, the family, and both internal and external treatment team members. You will report to the Program Coordinator at the Miriam House and work onsite with community-based travel.
Responsibilities:
- Assist youth in advocating for service needs and benefits
- Assist youth in unmet needs
- Advocate by being the voice for the youth and represent the youth in meetings related to and about the youth
- Empower youth by sharing your own lived experience
- Advocate, especially in the absence of the youth, for youth and keep in mind the youth when plans are being discussed or established
- Engage the youth through outreach and support
- Empower youth through education
- Promote wellness through modeling and coaching
- Provide mutual support, hope, and reassurance which includes your own personal recovery story as the you deem appropriate and beneficial and share your recovery with the parents/caregivers as a means to engage them
- Connect the youth to community resources and services.
- Accompany youth to appointments and meetings
- Support youth to develop networks of support
- Help youth develop self-advocacy skills
- Maintain all documentation and tracking promptly
- Attend regular supervision, staff meetings, and other meetings
- Follow the team philosophy/approach in working with youth, families, and staff
- Follow agency Compliance Plan and Code of Conduct
Requirements and Education:
- A High School Diploma or GED required
- A valid NYS Driver's License required
- Certification as a NY State Peer Specialist/Peer Advocate required
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
Northern Rivers Family of Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Northern Rivers Family Services is committed to keeping a safe and healthy working environment for all employees and the clients we serve. As an employee of Northern Rivers Family Services, you will be expected to perform your job in the safest possible manner and to acknowledge that safety is an important part of everyday performance. As an employee of Northern Rivers Family Services, you will adhere to all safety procedures and take part in safety program activities.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 11/22/25