Your search resulted in 4 "IT Solutions Project Manager" jobs in Albany, NY. Save Job SearchSave SearchSave Job Search: IT Solutions Project Manager
Infrastructure Automation Engineer
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for an Infrastructure Automation Engineer to support the academic, research, and business needs of this vibrant institution. The successful candidate has the technical knowledge and intellectual curiosity to build complex environments for a wide variety of disciplines and departments. They have keen analytical skills and are driven to solve problems and acquire new knowledge to inform and build an environment commensurate with the needs of a public research university.
As part of a group of IT professionals, the Infrastructure Automation Engineer plays a key role in design, development, implementation, and maintenance of application and infrastructure systems to provide secure and robust solutions. They are adept at working in physical and virtual environments, and on-premises and cloud-based applications.
The Infrastructure Automation Engineer collaborates across ITS, providing input and expertise to a range of services.
Primary Responsibilities:
Provide day-to-day operational ownership for assigned AI/ML platforms including patching, upgrading, configuration management, system backups, continuous monitoring, and performance management.
- Design and implement automated solutions for hardware and software infrastructure.
- Automate the deployment, scaling, and monitoring of applications and services, and administer automated workflow tools, middleware application servers (i.e., Oracle Weblogic, IBM WebSphere), and server visualization technologies (i.e., VMware, Red Hat Virtualization, or Oracle VM).
- Create and maintain infrastructure as code (IaC) scripts using tools such as Terraform, Ansible, or Puppet.
- Collaborate with software development and operations teams to implement continuous integration and continuous delivery (CI/CD) pipelines.
- Manage and maintain virtual and cloud-based infrastructure, including servers, storage systems, and networking equipment.
- Monitor and optimize system performance and availability.
- Maintain security posture in accordance with industry best practice and ITS policies and procedures. Implement and maintain security controls to ensure the confidentiality, integrity, and availability of data and systems.
- Participate in incident response and disaster recovery planning and testing.
- Evaluate and recommend new technologies and tools to improve the efficiency and reliability of our infrastructure.
- Manage host environments to ensure proper tuning and sufficient capacity (including web servers, database servers, VMWare, Cisco, Citrix, SAN, directories, and blades).
- Engage in the design and build of solutions that align with architectural norms, industry best practices, ITS standards, and meet project and operational requirements. Contribute to the development of architectural blueprints, templates, tools, systems standards, technical roadmaps, and operational procedures.
- Plan, design, build, implement, and support a growing array of cloud automation tools and services.
- Maintain subject matter expertise by staying current with industry trends and following a professional development plan.
Additional Responsibilities:
- Effectively and proactively communicate with peers, researchers, and management.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
- Proficiency in one or more programming languages such as Python, Ruby, or JavaScript.
- Proven design, planning, and implementation experience with infrastructure components including Linux servers, storage, and network.
- Applicants must demonstrate excellent oral and written communication skills.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications:
- Experience with infrastructure as code (IaC) tools such as Terraform, Ansible, or Puppet.
- Experience with automation and configuration management tools such as Jenkins, CircleCI, or TravisCI.
- Experience working with cloud technologies
- Cloud certification such as AWS, Azure, or similar.
- Experience administering enterprise networking.
- Experience with centralized logging/log aggregation tools such as Splunk.
Additional Information:
Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $100,000-110,000.
Special Notes: Visa Sponsorship is not available for this position. This position has the potential for telecommuting up for 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=175439
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
Closing date for receipt of applications: This position will remain open until it is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 5/22/24
Research Technology Analyst
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Research Technology Analyst. The successful candidate works closely with the research community across a wide range of disciplines to deliver analytical and computational IT solutions in a complex, Carnegie 1 research environment. As part of the university's commitment to advancing scholarship and training to the next generation of scientists, the Research Technology Analyst works directly with researchers from pre-grant consultation to managing systems and equipment for ongoing endeavors. They play a critical role in supporting, informing, and promoting IT services throughout the research lifecycle.
The Research Technology Analyst is intellectually curious, creative, and enjoys working with others to identify ways that sophisticated technologies can be used to explore complex problems. They have the knowledge and expertise to balance the needs of individual researchers while addressing security, compliance, and policy requirements in a sophisticated research environment. The successful candidate is comfortable working with interdisciplinary audiences, both independently and as part of a team. This is an excellent opportunity for seasoned professionals to further evolve their expertise across a broad range of disciplines.
Primary Responsibilities:
Managing relationships/advocating on behalf of the research community:
- Foster and maintain communication with researchers of the University and with others in ITS regarding service planning and delivery.
- Work with researchers and other technology professionals to address the complex needs of the research enterprise while promoting and maintaining ITS standards and best practices regarding technical architectural, security, policy, and compliance requirements.
- Coordinate and administer research systems/applications development and account management.
- Provide subject matter expertise for advanced data analytics/statistics, visualization, and computational technologies for a range of applications in a research setting.
- Provide and support the development of researchers' technical skill sets.
Delivering analytical and computational IT solutions to the academic and research community:
- Maintain and support research application hosting.
- Implement and maintain managed scientific computing environments.
- Maintain the security posture for assigned systems and applications in accordance with ITS policies, procedures, and industry best practices.
- Participate in the development and maintenance of research systems standards.
- Organize and modify research storage requirements.
- Provide research Linux support.
- Coordinate with researchers and ITS field support staff to maintain specialized desktop and research lab workstations.
Other Responsibilities:
- Actively participate, as needed, in ITS and campus projects.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- Bachelor's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization.
- At least 2 years' experience with the following:
- Command line interface (CLI)
- Working with and managing scalable or parallel programming
- Automating common tasks in Linux using a scripting language such as Bash or Python
- Experience working with a variety of scientific software packages and environments.
- Applicants must clearly address their ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications:
- S. degree from a college or University accredited by a U.S. Department of Education or internationally recognized accrediting organization, preferably in Computer Science, Mathematics, Statistics, Computer Information Systems, Management Information Systems, Quantitative Social Sciences, or related STEM field.
- Demonstrated understanding of statistical hypothesis testing and experimental design, data visualization techniques and tools. Academic or professional experience using statistical methodologies
- At least 2 years' experience with the following:
- High-performance computing
- Basic web-delivered data visualization applications
- Facilitating user-based software applications that enable research or instructional activities (e.g., statistical software such as R, Python or commercial software products, and associated data visualization technologies such as GGPlot, GoogleVis, Shiny, Plotly, D3)
- Fundamentals of data management, preservation, and reproducibility
Additional Information: Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $80,000-85,000.
Special Notes: Visa sponsorship is not available for this position. This position has the potential for telecommuting up to 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=174771
Application Instructions: Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
This position will remain open until it is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 5/22/24
Senior Application Developer / Analyst
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Senior Application Developer/Analyst. The successful candidate serves as a subject matter expert in managing, developing, and supporting enterprise applications, including PeopleSoft, the University's ERP (Enterprise Resource Planning). They are responsible for designing, configuring, and maintaining systems and solutions by creating, enhancing, and optimizing capabilities across a wide range of applications and systems. The Senior Application Developer/Analyst will play a critical role in the University's process to identify and implement a new ERP strategy focused on improving the student experience.
The Senior Application Developer/Analyst has excellent organizational and communication skills, and the ability to cultivate relationships with constituents from front-line staff to campus leadership. They enjoy solving complex problems, identifying creative solutions, and interacting with stakeholders to turn business requirements into technical specifications. The Senior Application Developer/Analyst is expected to work under limited supervision and within a team environment.
Primary Responsibilities:
Programming and Development:
- Develop unique approaches to complicated problems and create solutions that may require the integration of disparate systems running on a variety of technical platforms.
- Design, develop, test, maintain, and document solutions created for the University.
- Build customizations and configurations that ensure propagation to upgraded environments.
- Review of existing system and software design and code; make recommendations for developing and integrating new requirements and improving system, code, and maintenance.
- Apply and observe configuration management practices and established development standards.
Collaboration and Communication:
- Gather customer requirements and build solutions using new and/or existing technology/application systems.
- Work as a team member in the development, analysis, and support of enterprise applications including PeopleSoft Campus Solutions.
- Work closely with various technical and functional departments in implementing recommendations and/or negotiating proposed solutions.
Projects and Operational Activities:
- Work on items within a defined queue of requests, incidents, problems, and projects for assigned service areas.
- Provide day-to-day applications operational support, including quality assurance activities and necessary documentation for tasks performed.
- Monitor enterprise applications, apply appropriate triage skills to application failures, and take appropriate action to maintain service availability.
- Actively participate, as needed, in ITS projects.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
- At least three years of development experience in large relational database systems such as PeopleSoft, Banner, or another ERP environment.
- At least one year of demonstrated programming experience in application development with one or more of the following: Java, JavaScript, PERL, PHP, Python, or ERP development tools.
- Experience effectively translating functional business requirements into relevant technical specifications.
- Experience conducting technical design walk-throughs and peer reviews.
- Experience in organizing work, prioritizing tasks, and managing multiple and changing priorities independently.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.
Preferred Qualifications:
- Experience working in higher education.
- Proficient in designing, developing, testing, debugging, and deploying user applications/solutions using PeopleSoft PeopleTools-related components.
- Experience with analyzing and troubleshooting complex, cross-team applications and integrations.
- Fluency in more than one programming language.
- RESTful API (Application Programming Interface) development experience.
- Experience working in UNIX/Linux environments.
Additional Information:
Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $90,000-95,000.
Special Notes: Visa sponsorship is not available for this position. This position has the potential for telecommuting up to 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=174480
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
Closing date for receipt of applications: This position will remain open until it is filled.
Senior Application Developer / Analyst
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Senior Application Developer/Analyst. The successful candidate serves as a subject matter expert in managing, developing, and supporting enterprise applications, including PeopleSoft, the University's ERP (Enterprise Resource Planning). They are responsible for designing, configuring, and maintaining systems and solutions by creating, enhancing, and optimizing capabilities across a wide range of applications and systems. The Senior Application Developer/Analyst will play a critical role in the University's process to identify and implement a new ERP strategy focused on improving the student experience.
The Senior Application Developer/Analyst has excellent organizational and communication skills, and the ability to cultivate relationships with constituents from front-line staff to campus leadership. They enjoy solving complex problems, identifying creative solutions, and interacting with stakeholders to turn business requirements into technical specifications. The Senior Application Developer/Analyst is expected to work under limited supervision and within a team environment.
Primary Responsibilities:
Programming and Development:
- Develop unique approaches to complicated problems and create solutions that may require the integration of disparate systems running on a variety of technical platforms.
- Design, develop, test, maintain, and document solutions created for the University.
- Build customizations and configurations that ensure propagation to upgraded environments.
- Review of existing system and software design and code; make recommendations for developing and integrating new requirements and improving system, code, and maintenance.
- Apply and observe configuration management practices and established development standards.
Collaboration and Communication:
- Gather customer requirements and build solutions using new and/or existing technology/application systems.
- Work as a team member in the development, analysis, and support of enterprise applications including PeopleSoft Campus Solutions.
- Work closely with various technical and functional departments in implementing recommendations and/or negotiating proposed solutions.
Projects and Operational Activities:
- Work on items within a defined queue of requests, incidents, problems, and projects for assigned service areas.
- Provide day-to-day applications operational support, including quality assurance activities and necessary documentation for tasks performed.
- Monitor enterprise applications, apply appropriate triage skills to application failures, and take appropriate action to maintain service availability.
- Actively participate, as needed, in ITS projects.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
- At least three years of development experience in large relational database systems such as PeopleSoft, Banner, or another ERP environment.
- At least one year of demonstrated programming experience in application development with one or more of the following: Java, JavaScript, PERL, PHP, Python, or ERP development tools.
- Experience effectively translating functional business requirements into relevant technical specifications.
- Experience conducting technical design walk-throughs and peer reviews.
- Experience in organizing work, prioritizing tasks, and managing multiple and changing priorities independently.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.
Preferred Qualifications:
- Experience working in higher education.
- Proficient in designing, developing, testing, debugging, and deploying user applications/solutions using PeopleSoft PeopleTools-related components.
- Experience with analyzing and troubleshooting complex, cross-team applications and integrations.
- Fluency in more than one programming language.
- RESTful API (Application Programming Interface) development experience.
- Experience working in UNIX/Linux environments.
Additional Information:
Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $90,000-95,000.
Special Notes: Visa sponsorship is not available for this position. This position has the potential for telecommuting up to 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=174480
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
Closing date for receipt of applications: This position will remain open until it is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 5/3/24
Director of User Services
Pay Status and Classification: Exempt, Regular full-time. This is an 12-month position. This position is eligible for a hybrid work schedule.
Supervisor: Chief Information Officer
Position Purpose: Manages the Client Services and Learning Environments team, handling both personnel and financial aspects. Leads support for students, faculty, and staff by evaluating technical issues and collaborating with ITS (Information Technology Services) peers to implement effective solutions. Directly oversees Tier 1 and Tier 2 Client Services teams (including ITS Help Desk and Learning Environments), managing training, staffing, and performance assessment. Additionally, responsible for the equipment lifecycle replacement workflow, encompassing standards definition, procurement, setup, and distribution.
Essential Responsibilities and Duties:
- Team Management and Leadership: Recruits, manages, trains, and mentors Client Services and Learning Environments teams. Evaluates team performance and develops and implements processes for improvement. Manages assigned ITS resources for implementation and support.
- Strategic Planning and Developments: Directs projects to analyze and recommend new technologies. Contributes to ITS management team for standards and policies development. Maintains up-to-date knowledge of complex computing environments and emerging technologies.
- Collaboration and Communication: Fosters knowledge-sharing and open communication within ITS groups. Communicates and collaborates with students, faculty, and staff, for technology solutions. Represents the college in conferences, seminars, and professional organizations related to user support and technology use. Provides oversight for training and user education programs.
- Equipment Procurement and Vendor Relations: Strategically plans and executes procurement for A/V, computer hardware, and peripherals, ensuring efficient acquisitions. Maintains vendor relationships, negotiating favorable terms and service agreements within budget constraints. Collaborates with stakeholders to identify needs, assess technology, and provide informed purchasing recommendations. Manages inventory, optimizing stock to support client services efficiently. Oversees evaluation of new products aligning with department goals and user needs.
- Event Support and Logistics: Works with the Assistant Director of Learning Environments to ensure responsive and high quality support for electronic classrooms and events being held on the Union College campus, including Zoom webinars. Provides oversight of work with departments to configure/install audio visual (AV) equipment needed in conference rooms or labs.
Qualifications:
- Bachelor's degree required, preferably in Computer Science, Management Information Systems or Business Administration, and a minimum of 5 years of successful management experience in a service-oriented technology environment, and/or a combination of relevant education, training, certifications, and/or work experience. Master’s degree preferred.
- Proficient in Windows and Apple client hardware and operating systems.
- Proven experience implementing performance metrics for operational analysis and decision-making purposes.
- Strong leadership abilities with a focus on coaching and mentoring.
- Demonstrated experience with IT service management, including overseeing a help desk ticketing system; experience with TeamDynamix preferred.
- Excellent interpersonal and communication skills adaptable to diverse student, faculty, and staff clientele.
- Proven ability in strategic planning and organizational skills; experience in project management is a plus.
- Track record of success in a collaborative, team-oriented work environment.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
Preferred Qualifications:
- Certifications from Help Desk Institute (HDI), such as HDI Support Center Team Lead or HDI Support Center Director, along with knowledge of the ITIL framework.
- Comprehensive understanding of the computing environment within academic settings.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $95,000.00 - $110,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 4/24/24