The Director of International Student Services at Union College serves as the primary resource and advocate for international students. This role provides strategic leadership to support international students' academic, social, and cultural integration on campus, while actively engaging in direct advising and student support. The Director serves as a Designated School Official (DSO) and Alternate Responsible Officer (ARO) for the institution, ensuring compliance with federal regulations for F-1 and J-1 visa holders.

Position Title: Director of International Student Services

Pay Status and Classification: Exempt, Regular Full-time

Supervisor: Head Class Dean

Essential Duties and Responsibilities:

• Documentation and Compliance: Issues immigration documents and processes applications through the Student and Exchange Visitor Information System (SEVIS). Maintains accurate records of international students immigration documentation within SEVIS and College systems. Ensures compliance with federal regulations and College policies pertaining to international students. Guides students through new employee hiring processes for on-campus employment, including applying for a social security number. Works closely with Class Deans to ensure proper understanding and application of regulations and policies, taking appropriate initiative and exercising discretion within the scope of assigned duties.

• Student Advising and Support:Advises and assists international students on a variety of matters including immigration and visa regulations and applications, cultural adjustment, personal matters, financial concerns, and College procedures. Refers students to appropriate campus resources. Conducts individual and group advising meetings with students to address any questions or concerns. Advocates for the needs of international students by informing campus policies and practices.

• Programming and Engagement: Oversees the development and execution of orientation programs for new international students. Works with other departments to provide tailored programming to ensure students understand Title IX, the Code of Conduct, and the Honor Code. Creates and implements initiatives beyond orientation that support the retention, well-being, and academic success of international students. Collaborates with campus partners to enhance career readiness, wellness, cultural exchange, and social engagement opportunities.

• Administration:Develops and implements a comprehensive strategy for international student services. Maintains and updates policies and procedures. Produces departmental communications, including newsletters, website content, and student resources. Manages the department budget, ensuring effective allocation of resources. Manages programming and event logistics. Actively participates in professional development on the regulations governing international students about College policies and procedures that ensure ongoing compliance.

Qualifications:

• A Bachelor's degree and experience working with international students in higher education, and/or a combination of relevant education, training, certifications, and/or work experience. A Master’s degree is preferred.

• Must be a U.S. citizen or permanent resident in order to serve as a Designated School Official (DSO) and an Alternate Responsible Officer (ARO), as required by federal regulations.

• Strong knowledge of SEVIS, F-1 and J-1 visa regulations, and international student compliance requirements.

• The ability to work evening and weekend hours is required, especially during Orientation and during other critical times during the academic year. Must be available on-call during peak travel times.

• Exceptional interpersonal and communication skills informed by a deep cross-cultural understanding.

• Demonstrated ability to work collaboratively with diverse student populations and campus stakeholders.

• The ability to work independently in a fast-paced environment carrying out administrative duties.

• Extensive computer skills, such as working knowledge of Microsoft Office, Google Suite, and student information systems..

• Ability to work onsite in an office setting including ability to stand and sit for extended periods.

• The ability to foster and enhance a thriving, diverse, inclusive, and culturally vibrant community, while promoting a sense of belonging among students, faculty and staff colleagues, and alumni.

Compensation:

The annual salary range for this position is $70,000.00 - $75,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

The Head of Resource Management provides leadership and management for the acquisitions of all materials, including providing access to holdings via the library’s discovery tools and knowledge base. They develop and manage the acquisitions budget in consultation and collaboration with the College Librarian and the Head of Collection Development.

The Head of Resource Management provides leadership and management for the acquisitions of all materials, including providing access to holdings via the library’s discovery tools and knowledge base. They develop and manage the acquisitions budget in consultation and collaboration with the College Librarian and the Head of Collection Development, and they supervise acquisitions, continuations, and finance staff in the Resource Management unit. The incumbent participates in library-wide services and projects, such as instruction, workshops, and events for the diverse Union community.

Responsibilities

• Organize and maintain access to the library’s print, electronic, streaming, and continuing resources in all formats using a variety of platforms, including the library’s electronic resource management systems, knowledge base, Library Services Platform, and user-facing discovery tools (Primo, LibGuides database A-Z list).

• Manage workflows and staff for the acquisition and financial workflows necessary to maintain a robust library collection in all formats.

• Manage and supervise the acquisitions process (purchasing, receiving/activation, and invoicing) of library materials in all formats and oversee the maintenance of order records in the library services platform and other local files.

• Maintain coverage files and troubleshoot access and authentication issues.

• Ensure timely follow-through on purchase, renewal, withdrawal, and cancellation decisions; monitor and approve bill payments; anticipate annual budget expenditures and monitor expenses for collections.

• Manage and provide bibliographic, contact, financial, license, and other administrative information for individual purchases and continued commitments; compile and generate usage, financial, and other business reports.

• Maintain and apply knowledge of the publishing environment and information management trends to the development and continuous improvement of processing workflows.

• Contribute to discussions of selections, consortial arrangements, license reviews, and vendor negotiations.

• Maintain expertise in the library services platform and serve as in-house reference for workflow creation and improvements.

• Contribute actively to the discussion and planning for all aspects of Content & Digital Library Systems and the library’s service to the diverse Union community, outside library users, and visiting researchers; contribute to, and provide leadership in, various departmental and library-wide committees and working groups.

• Participate in the overall development of Content & Digital Library Systems efforts to provide effective, timely, and relevant support for undergraduate research.

• Collaborate with colleagues within the library and across campus; build meaningful connections with faculty, throughout the profession, and in the wider research community.

• Pursue a program of professional development, scholarly activity, and service as described in the College’s criteria for promotion and retention.

• Ability to travel regionally and nationally for consortia, membership meetings and professional development.

Qualifications

• Master’s degree in library or information science from an American Library Association (ALA)-accredited program and/or a combination of relevant education, training, certifications, and/or work experience.

• Minimum five years’ professional experience managing library print and electronic resources required, preferably in an academic environment.

• Demonstrated knowledge and mastery of key knowledge competencies in next-generation integrated library systems or library services platforms, such as ProQuest/ExLibris’s Alma Administration Certification.

• Proficiency with spreadsheet and/or database software required, preferably Microsoft Excel.

• Minimum three years supervisory experience required, preferably in an academic environment.

• Experience with budgeting, acquisitions, electronic resource and knowledge base management software preferred.

• Experience in serials cataloging preferred.

• Evidence of leadership in the fields of content access and resource management, including demonstrated effective management, planning, and organizational skills.

• Demonstrated knowledge and mastery of key knowledge competencies as outlined by NASIG in "Core Competencies for Electronic Resources Librarians"

• Demonstrated skills in planning, project management, implementing and assessing programs and services.

• Excellent written and oral communication skills.

• Ability to work independently and collaboratively with colleagues and partners.

• Ability to work some weekend and evening hours and to attend campus and library events.

Compensation:

The annual salary range for this position is $78,000.00 - $80,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

The Community Director (CD) is responsible for the comprehensive management of 1-2 residence halls or smaller cluster of houses, approximately 350 residents and supervising up to 12 student staff members.

Position Title: Community Director

Pay Status and Classification: Exempt, Regular Full-time

This is a full-time, twelve-month live-in position that includes a furnished on-campus apartment including utilities with responsibility of serving on-call and supporting evening and weekend activities.

Supervisor:Director of Residential Education & Housing

Position Purpose:

Reporting to one of three Associate Directors, the Community Director (CD) is responsible for the comprehensive management of 1-2 residence halls or smaller cluster of houses, approximately 350 residents and supervising up to 12 student staff members. The CD serves as an active and visible residential life staff member that is responsible for facilitating an engaging building community-level residential experience that is highly relational; fosters curiosity and learning; centers well-being; and supports students in successfully finding their way. Primary duties and responsibilities include: implementing the residential engagement model, administration and supervision, support for student development, crisis management, student conduct administration, community development, collaboration with facility management, as well as college and departmental committee assignments.

Essential Responsibilities and Duties: This position works directly with our Fraternity and Sorority Life Community, overseeing 10 fraternity/sorority housing units and serving as an advisor for at least one Greek council and other community building initiatives.

Community Development:

• Works proactively toward creating an inclusive community atmosphere in which people respect each other’s rights, cultures, and sensitivities.

• Develop, implement, manage, and assess student engagement and community development initiatives as well as Collaborate with other departments across the college through the Student & Campus Life.

• Provides accurate advice and guidance to students based on their individual needs.

• Establishes a schedule that is appropriate for a student-facing, residentially focused role. Schedules work hours that meet the needs of students inside the assigned community. This includes some evening and weekend hours essential for programs and training. Maintains a visible and active presence in their residence hall(s).

• Actively engage with students and community through frequently attending community engagement and campus events, community walk throughs and open office hours.

• Support specific community needs as associated with assigned residence halls, which could include fraternity/sorority housing, theme communities, the Minerva Program (our living learning community), and others.

Supervision:

• Select, train, supervise, evaluate and develop student staff, consisting of an undergraduate Head Resident Assistant (HRA), several undergraduate Resident Assistants (RA) and possible House Managers (HMs), who shall jointly assist in the development of a residential environment for learning

• Ensures ongoing staff development to help student staff learn leadership skills and mentor others.

• Plans weekly staff meetings and meets with each staff member individually on a routine basis.

• Educates all student staff about various campus resources.

• Manages and supports community development efforts, including the implementation of curricular engagement guides and corresponding assessments.

Health and Safety:

• Monitors and intervenes with students who may be struggling academically and/or with other behavioral and developmental issues.

• Refers accordingly to services as needed.

• Participates in regular professional staff on-call rotation, providing crisis intervention and serving as a resource or referral agent. Mediates roommate conflicts. Responsible for performing weekly and break on call duty coverage as directed

• Understands and enforces Code of Student Conduct and other policies regarding behavior, safety, security, health, and other matters in cooperation with the appropriate offices.

• Serves as a campus hearing officer through service as an educator during discussions with the involved resident(s) in an attempt to instill an understanding of the educational philosophy of the conduct process.

Building Management:

• Collaborate with Res Ed Leadership team regarding resident management operations (e.g., initiating and tracking space changes, making resident space assignments, annual room selection and re-selection process, summer conference housing, etc.).

• Work cooperatively with Residence Life staff in coordinating move-in/move-out processes each term in assigned hall or apartment area.

• Promotes fire safety through programs, inspections, and scheduled fire drills.

• Ensures damages are reported and documented to the facilities department.

• Routinely walks assigned residential areas to check for any facilities issues and submits work orders as needed.

Administration:

• Oversee the daily operation of residential communities, including, check-in and checkout procedures, facility, and security management

• Manages the budget for assigned staff, allocating resources to support programming, events, and operational expenses.

• Assist the Res Ed Leadership team with the coordination of annual projects [e.g., Student Staff Selection, Room Selection, Training, Opening/Closing, Room Changes, Publications/Website, Summer Conference Housing] and Serves on college committees as assigned.

• Assists with administrative office duties.

• Offers to pitch in to help colleagues during crunch times and overlapping deliverables.

• Fulfill other general duties assigned by the Office of Residential Education and Housing, Division of Student Affairs, and/or Union College.

Fraternity and Sorority Life Specifics:

• Coordinate with Associate Director daily operations of Fraternity and Sorority Life.

• Advise and develop one or more assigned FSL student governing councils, including the Interfraternity Council (IFC), Multicultural Greek Council (MGC), National Pan-Hellenic Council (NPHC) or Panhellenic Council (CPC), and Order of Omega.

• Maintains statistics, rosters, and Fraternity/Sorority records.

• Assist the Assistant Director of Fraternity and Sorority Life office-related webpages, social media accounts.

• Participates in departmental teams for leadership development and student group advisement, including leadership development, skills training, hazing prevention, and wellness initiatives.

Qualifications:

• Bachelor’s degree required. Master’s degree in Higher Education preferred , College Student Personnel, Counseling or related field and/or a combination of relevant education, training, certifications, and/or work experience.

• Strong interpersonal and communication skills.

• Ability to work a flexible schedule, including nights and weekends.

• Ability to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.

• Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.

• Ability to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

• Preferred Qualification: Membership in a fraternity or sorority or previous experience working professionally with a fraternity or sorority community.

The annual salary for this position is $51,480. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).