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Position Title: Director of International Student Services
Pay Status and Classification: Exempt, Regular Full-time
Supervisor: Head Class Dean
Essential Duties and Responsibilities:
Documentation and Compliance: Issues immigration documents and processes applications through the Student and Exchange Visitor Information System (SEVIS). Maintains accurate records of international students immigration documentation within SEVIS and College systems. Ensures compliance with federal regulations and College policies pertaining to international students. Guides students through new employee hiring processes for on-campus employment, including applying for a social security number. Works closely with Class Deans to ensure proper understanding and application of regulations and policies, taking appropriate initiative and exercising discretion within the scope of assigned duties.
Student Advising and Support:Advises and assists international students on a variety of matters including immigration and visa regulations and applications, cultural adjustment, personal matters, financial concerns, and College procedures. Refers students to appropriate campus resources. Conducts individual and group advising meetings with students to address any questions or concerns. Advocates for the needs of international students by informing campus policies and practices.
Programming and Engagement: Oversees the development and execution of orientation programs for new international students. Works with other departments to provide tailored programming to ensure students understand Title IX, the Code of Conduct, and the Honor Code. Creates and implements initiatives beyond orientation that support the retention, well-being, and academic success of international students. Collaborates with campus partners to enhance career readiness, wellness, cultural exchange, and social engagement opportunities.
Administration:Develops and implements a comprehensive strategy for international student services. Maintains and updates policies and procedures. Produces departmental communications, including newsletters, website content, and student resources. Manages the department budget, ensuring effective allocation of resources. Manages programming and event logistics. Actively participates in professional development on the regulations governing international students about College policies and procedures that ensure ongoing compliance.
Qualifications:
A Bachelor's degree and experience working with international students in higher education, and/or a combination of relevant education, training, certifications, and/or work experience. A Master’s degree is preferred.
Must be a U.S. citizen or permanent resident in order to serve as a Designated School Official (DSO) and an Alternate Responsible Officer (ARO), as required by federal regulations.
Strong knowledge of SEVIS, F-1 and J-1 visa regulations, and international student compliance requirements.
The ability to work evening and weekend hours is required, especially during Orientation and during other critical times during the academic year. Must be available on-call during peak travel times.
Exceptional interpersonal and communication skills informed by a deep cross-cultural understanding.
Demonstrated ability to work collaboratively with diverse student populations and campus stakeholders.
The ability to work independently in a fast-paced environment carrying out administrative duties.
Extensive computer skills, such as working knowledge of Microsoft Office, Google Suite, and student information systems..
Ability to work onsite in an office setting including ability to stand and sit for extended periods.
The ability to foster and enhance a thriving, diverse, inclusive, and culturally vibrant community, while promoting a sense of belonging among students, faculty and staff colleagues, and alumni.
Compensation:
The annual salary range for this position is $70,000.00 - $75,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
Location: Schenectady, NY
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
We offer exceptional benefits including:
Generous Vacation, Sick, and Personal Time
Winter Recess Break in Addition to Paid Holidays
Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
Employee Scholarships toward Certifications, Seminars, Training and Professional Development
Pre and Post Tax participation in a 403(b) Retirement Plan
Salary Continuation Program in the event of Disability
Tuition Assistance Program for Employee, Spouse and/or Dependents
Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.
E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).
- Full Time
- Immediately
- Schenectady, NY 12308
- 4/7/25
Excelsior University is seeking applicants for the position of Assistant Director Financial Aid, in the Office of Student Financial Services. We are seeking a seeking a dynamic individual who thrives in a fast-paced environment, where critical thinking and creativity are valued skills in day-to-day processing.
The Assistant Director of Financial Aid plays a key role in supporting the leadership team with the daily operations of the department. This position oversees and manages the execution of at least one Title IV program, ensuring that policies and procedures are aligned with current federal regulations and are both effective and student-centered. The successful candidate will be responsible for student packaging, repackaging, and counseling, while maintaining a deep understanding of the regulations governing the accurate administration of Title IV funds. Although the primary focus is on the efficient and compliant management of Title IV programs, this role also encompasses various aspects of the Financial Aid office. While it is preferred that the Assistant Director of Financial Aid be located in Albany, New York, or a nearby area, remote work options will be considered.
This position is based out of the university’s home office in Albany, NY with the option of considering remote candidates. Remote employees will have mandatory occasional travel for meetings, conferences, and professional development opportunities. Remote employees are expected to be available during work hours 8:30 am – 5:00 pm Eastern time. The University will supply necessary equipment to perform the essential functions of this job (e.g., Laptop, docking station). Employees are responsible for having a workspace where they can participate in virtual meetings without multiple interruptions and noise.
Duties and Responsibilities:
• Administer Title IV program (s) for the university including, but not limited to; awarding, verification and assisting in reconciliation in collaboration with other units of the University and Common Origination and Disbursement (COD).
• Ensure compliance with all Federal Title IV regulations, develop and maintain policies and procedures.
• Work in collaboration with the Associate Directors and Director to prepare for and engage in the annual A-133 audit.
• Responsible for remaining up-to-date with changes in regulation as well as interpreting and implementing those regulations within assigned program(s).
• Responsible for communicating all changes, related to assigned program(s), to all stakeholders.
• Responsible for creating and maintaining process flows for assigned program(s).
• Work to promote academic success, increase retention, decrease time toward graduation, and improve the overall educational experience of students.
• Support the development of the whole student by providing excellent customer service and resolution of issues through telephone, email, virtual meetings, and preparation of written correspondence for financial aid.
• Serve as an information resource for all incoming students, transfers, and re-entering students as well as internal staff.
• Assist with developing, revising, and updating processes of financial aid related to Title IV program administration along with creating and/or editing any required forms and publications.
• Participate in professional development.
• Engage in and support the development and administration of Student Financial Services.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• This position requires a Bachelor's degree and a minimum of 2 years of experience in a financial aid or related student service administration.
• Candidate must demonstrate experience in student financial aid regulations, financial aid software and proficiency with Microsoft Word & Excel.
• Strong communication skills, attention to detail and strong problem solving skills are essential.
• The ideal candidate will have experience with PowerFAIDS financial aid management system and demonstrate an interest in promoting distance learning higher education to a diverse adult student population
The hiring salary range for this position is $49,000.00 - $53,000.00. The hiring salary range above represents the University's good faith estimate at the time of posting
- Immediately
- Albany, NY 12203
- 4/4/25
The Senior Director of Strategic Operations, College of Liberal Arts and Sciences (CLAS) has principal responsibilities for overall CLAS operations to ensure that critical tasks and projects stay on track in support of overall goal achievement and success. The Senior Director of Strategic Operations works in partnership with the Executive Dean, CLAS leaders, as well as University critical enablers to ensure that CLAS initiatives, projects and deliverables are tracked, meet their milestones and deliverables and comply with overall university policies, procedures and work priories.
Reporting to the Executive Dean of the College of Liberal Arts and Sciences, work in partnership with the Vice President of Finance, Vice President of Enrollment and Marketing, and Special Assistant to the President for Transformational Partnerships. This is a full-time, hybrid role with a minimum of two days required per week at Excelsior's home office in Albany, NY, with the remainder of the days worked from home
Duties and Responsibilities
Finance and Budget
• Oversee fiscal resources for the CLAS as a whole. Serve as the CLAS contact to the Fiscal unit for budget related questions
• Develop new procedures, and practices to increase the overall effectiveness of departmental financial operations.
• Working with Fiscal and ADS, compiles and provides regular consolidated financial, enrollment and other appropriate program and student related reporting, analyses and forecasts that serve to ensure the desired performance and success of the CLAS
• Manage financial and operational risks through the development and implementation of a comprehensive system of internal controls and associated measures.
• Liaise with appropriate university offices to ensure CLAS financial and business-related policies and practices are compliant with university goals and regulations.
Enrollment Management and Student Success
• Monitor student enrollments to ensure that CLAS is meeting its targets; ensure that appropriate action is taken when targets are not being met.
• Supports student enrollment activities, such as brainstorming ideas for increasing enrollment, retention and persistence, as needed.
• Plans and provides a superior, caring environment that increases student engagement and overall educational experience through effective student-centered activities.
• Works as a liaison to Enrollment Management units and functions to ensure seamless and effective student support.
• Monitors and responds to student issues that arise in order to ensure appropriate resolution and uses sound judgement to escalate issues as appropriate.
• Ensures that all School activities and operations are carried out in compliance with all statutory and other permanent regulations.
• Reviews systems, tools, policies and procedures on a regular basis to identify necessary changes and oversees updates and revisions.
• Monitor student satisfaction and other key metrics to ensure that the College is delivering on its commitment to both its learning and student experience goals
Transformational Partnerships, Collaboration, and Community Building
• Liaise with President’s Office and Office of Strategic Initiatives to ensure CLAS/University strategic goal alignment.
• Build and maintain a roster of clinical and partner institutions with which an affiliation, or similar partnership/operating relationship potentially exists utilizing agreed-upon criteria.
• Clinical partnerships: collaborate with CLAS academic and academic operations unit and University strategic partnership team to identify, nurture and develop clinical and partnership opportunities. Accurately predict and scale number and nature of clinical sections/discipline.
• Ensure that the clinical-related needs of CLAS are met and coordinated.
Project Planning, Implementation and Facilities Management
• Liaise with Offices of VP for Enrollment Management and Marketing and Chief of Staff to coordinate and align on University Strategic Goals
• Serve as primary liaison to all critical enablers that impact the operations of CLAS, with particular attention to coordination of activities with the Office of Project Management in order to ensure that key stakeholders are informed and consulted regarding projects that involve their areas of responsibility and that projects proceed in a way that ensures that key milestones and deliverables are met. Proactively work with partners to ensure the achievement of project and College goals.
• Ensure that CLAS programs are developed and supported in support of the College’s goals and the students’ needs
• Coordinate internal administrative functions to ensure high quality and efficient operations.
• Provide data and supporting documentation for projects and initiatives as needed.
• Collaborate with key units to prepare meaningful, accurate data and supporting documentation to guide the evidence-based decision making and reporting needs of the College.
• Contribute to development of business practices and organizational change to improve processes and workflow.
• Oversee practices and procedures affecting the operaon and support of CLAS buildings and related facilities services;
• Manage professional staff with front-line responsibility for CLAS capital projects and other transformational partnership activities;
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QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s degree required; Master’s/MBA in a field related to business or adult higher education or equivalent level of experience strongly preferred.
- Expertise in the operations of higher education. Experience in higher education systems can be particularly useful, and broad experience in university operations is preferred.
- A minimum of five years of higher education-related, administration or business management experience is required; additional experience, including leadership preferred.
- Candidate must demonstrate exceptional organizational and decision-making skills; strong empirical, analytical, and problem-solving skills, excellent oral and written communication skills.
- Experience utilizing database software, technology, project management and various learning management systems is essential,
- Additionally, the candidate must be able to manage multiple priories, meet deadlines, and prepare accurate and detailed reports.
The hiring salary range for this position is $120,000.00 - $130,000.00. The hiring salary range above represents the University's good faith estimate at the rime of posting.
- Immediately
- Albany, NY 12203
- 4/4/25
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and IBM's Quantum System One - the first university-based quantum computer in the world. Are you ready to change the world? Apply now! |
Job Summary | The Associate Director provides direct clinical services to students. The Associate Director assists the Executive Director in providing leadership and managerial oversight of the clinical functions of the Student Health Center. This position will also assist in the development and implementation of policies and procedures. |
Minimum Qualifications |
Applicants must meet stated education and experience requirements. |
Minimum Knowledge, Skills, and Abilities |
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Shift | Business Hours with weekends or evenings occasionally required |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $190,000 - $210,000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law. |
- Full Time
- Immediately
- Troy, NY
- 3/24/25
Who we are | Why Rensselaer? Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer Polytechnic Institute is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. |
Job Summary | The Student Services Coordinator is responsible for coordinating undergraduate and graduate services within Information Technology and Web Science Office. The coordinator provides a seamless interface between Departments within the School of Science, the Dean’s Office, the Registrar’s Office and the Offices of Undergraduate and Graduate Education. |
Minimum Qualifications | Five (5) or more years of work experience in • higher education Relevant combinations of education, training and experience may be considered. |
Minimum Knowledge, Skills, and Abilities |
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Job Duties |
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Shift | Business Hours with weekends or evenings occasionally required |
Starting Salary/Rate | Expected hiring range: $24.00 - $25.50 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law. |
- Full Time
- Immediately
- Troy, NY
- 3/19/25
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S. Are you ready to change the world? Apply now! |
Job Summary | The Director of Total Rewards is responsible for designing, implementing, and overseeing the organization's compensation, benefits and recognition strategies to attract, retain, and motivate employees. The Director will play a critical role in shaping the employee experience and fostering engagement and retention. The Director will provide consultative support to the Human Resources team on all compensation and benefit-related matters. |
Minimum Qualifications |
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Preferred Qualifications |
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Minimum Knowledge, Skills, and Abilities | • Demonstrated deep understanding of compensation strategies, benefits design, and market trends. |
Starting Salary/Rate | Expected hiring range: $150,000 - $200,000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. Candidates that apply on or before March 21 will receive first consideration. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law. |
- Full Time
- Immediately
- Troy, NY
- 3/16/25
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. Are you ready to change the world? Apply now! |
Job Summary | The Sr. Student Services Administrator works with the Graduate Program Director to manage all phases of the graduate student recruitment/admission process and the graduate student financial aid process for new and continuing students. |
Minimum Qualifications |
Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications |
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Minimum Knowledge, Skills, and Abilities |
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Shift | Business Hours: Monday - Friday |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $60,500 - $65,500 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law. |
- Full Time
- Immediately
- Troy, NY
- 3/12/25