Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Computer Operator performs standard operational procedures and provides support services for internal and external users of the computers and peripheral equipment. The Computer Operator is responsible for the accurate and timely processing of information and services in a multi-disciplined computing environment, including and monitoring application programs and systems utilities, and quality control.

Minimum Qualifications

• High school diploma or equivalent

• One (1) or more years of experience working with computer and network equipment and operating software

• Valid U.S. driver’s license

Note: Relevant combinations of education, training, and experience may also be considered.

Preferred Qualifications

Minimum Knowledge, Skills, and Abilities

• Knowledge of Microsoft products and computer networks
• Requires planning, organizing and effective time management skills
• Requires excellent interpersonal and communication skills
• Requires ability to anticipate and solve problems
• Ability to work independently, under pressure in a variety of technical situations and meet established goals and objectives
• Requires excellent customer service skills

Preferred Knowledge, Skill, and Abilities

• Any certificates in Networking or Telecommunication
• Any certificate in System Administration Linux or Microsoft
• Any certificates in Basic Database utilization/creation

Representative Job Duties

• Monitor the status of computer rooms and perform physical checks to ensure safe and continued operation of equipment such as HVAC. Monitor temperature and humidity levels to prevent adverse environmental impact to major systems. Monitor the operation of services, including computers, printers, networks, and phone systems, identify service irregularities and equipment failures. Execute standard operating procedures or contact support staff when conditions warrant action. 
• Record observations, respond to issues as they occur, and execute standard operating procedures. Contact support staff when conditions warrant action 
• Execute procedures for managing offsite tape handling following standard procedures and maintain security of password lists and key. 
• Patrol remote campus locations and complete security checks, monitor and maintain status of equipment and resolve issues as needed. 
• Provide customer support including, handle and distribute printer and plotter output, install and remove equipment from computer rooms, rebooting servers or executing specific procedures on equipment, respond to phone and e-mail inquiries, assess the nature of reported problems, and execute standard operating procedures. 
• Maintain VCC, CII and remote computer supply areas, receive deliveries, put away supplies, complete necessary paperwork according to policies and procedures and notify supervisor of low supply levels to ensure appropriate levels are available. 
• Update and provide documentation regarding systems and store relevant data according to established procedures into operations database(s). 
•  Promote building and lab security by following walk through and lockup procedures. - 
• Participate in processes to improve operational activities. 
• Maintain appropriate practices to ensure confidentially and security of data, especially with the regards to mandated requirements (i.e. FERPA, HIPPA, PCI, etc.) 

Shift

3rd Shift: 11:00pm - 7:30am; Wednesday, Thursday, Friday, Saturday, Sunday (ending Monday morning at 7:30am)

This position is considered an essential role. 

Travel

Driving

Driving a personal vehicle for non-passenger use

Starting Salary/Rate

Expected hiring range: $18.00 per hour

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Administrative Specialist works closely with the Department Head and Administrative Coordinator to provide administrative and operational support to faculty, staff and students. The Administrative Specialist plans and organizes special events, manages the Mechanical, Aerospace, and Nuclear Engineering (MANE) website and social media, provides support for the Invent@Rensselaer and other special programs, assists the department head with correspondence with donors and maintaining records, and provides support for the graduate programs. The Administrative Specialist reports to the Department Head and is expected to work independently and as part of a team.

Minimum Qualifications

• High school diploma or GED required.
• Three years of related experience

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Prior experience in higher education 

Representative Job Duties

• Provide general administrative support for Department faculty, staff, and students. Welcome on-site visitors; answer and route phone inquiries to appropriate personnel; distribute daily mail. Ensure conference rooms and public areas are organized and well presented.
• Organize and facilitate meetings, seminars, and special events; schedule and coordinate dates and times, venues, attendance, agendas, food orders, and facilities; assist visitors with travel, parking, and reimbursement; attend meetings and take/distribute minutes; and provide administrative support and follow-up on matters arising from meetings. 
• Manage website, social media, and internal media for MANE. Take pictures at events and maintain repository. Prepare and update content on the MANE website. Manage LinkedIn account, making posts and responding to inquiries. Update announcements on department TVs. Ensure common message communicated across platforms. 
• Provide support to special programs including the Invent@Rensselaer Program and summer programs. Assist with Inventor’s Studio courses supporting special events and awards. Assist with summer programs including student registration, preparing schedule, managing communications, reserving venues, placing food orders, and other logistics. 
• Compose correspondence, announcements, and reports. In particular, prepare correspondence to donors and maintain records regarding donors and donations. 
• Provide support, as needed, to the Graduate Program Senior Student Services Administrator including: assisting with special event planning, scheduling, developing agendas, food orders, arrivals, travel, parking, and reimbursements; provide administrative support and follow-up on matters arising from events; provide clerical support as needed – data entry, maintain email lists, supply orders, etc. 
• Use confidential records management system to ensure availability of information for all parties; handle incoming issues and concerns as they arise.
• Other duties as assigned 

Shift

Business Hours with weekends or evenings occasionally required

Starting Salary/Rate

Expected hiring range: $19.00

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

For nearly 200 years, Rensselaer has been defining the scientific and technological advances of our world. Rensselaer serves over 7,600 undergraduate and graduate students from 49 states and 63 countries. Guided by the Rensselaer Plan 2024, Rensselaer seeks to transform the delivery of pedagogical innovations, and to be a transformative agent in the 21^st century and beyond.

Job Summary

Incumbents are hired on an if/when needed basis during events at the Houston Field House. Representative assignments include:

Parking Lot Attendant: Sell lot spaces, and keep supervisor apprised of any problems or issues that arise.

Usher: Assist patrons entering and exiting the building with seating, directions, etc.. Enforce Field House rules regarding blocking aisles, no smoking, no alcohol, etc., and keep supervisor apprised of any problems or issues that arise.

Zamboni Driver: Operate zamboni ice resurfacer as required; Assist in ice making operations, maintain ice and repair damaged ice; Clean locker rooms after use, check for and report damage in locker rooms; clear lockers.

Box Office Clerk: Assigns seats and sells tickets using an automated ticket system. Processes cash, credit cards and check sales. Balances cash drawer and maintains appropriate sales records. Answers telephone calls and assists patrons with information.

Ticket Taker: Take ticket from patron, check validity. Provide verbal directions and information as required and requested. Maintain order and traffic flow of patrons entering the building. Keep supervisor apprised of all problems and issues that arise. In the event of an emergency, assist patrons exiting the building. At the end of an event, assist patrons exiting the building, maintaining an orderly flow of traffic.

Sound Technician: Set sound equipment, including headsets, level sound booth in sync with announcer, canned music, and live music. Trouble shoot sound problems throughout event. Secure all sound equipment after event.

Minimum Qualifications

All positions require superb customer service skills and ability to follow directions, and the ability and willingness to comply with safety rules and procedures to ensure personal safety and safety of others.  Individuals under 18 years of age must have working paters.

Applicants must meet stated minimum education and experience requirements.

Minimum Knowledge, Skills, and Abilities

All positions require superb customer service skills and ability to follow directions, and the ability and willingness to comply with safety rules and procedures to ensure personal safety and safety of others.

Usher- Ability to stand for long periods of time

Parking Lot Attendant- Attention to detail for counting change, collecting monies and accounting for ticket stubs – Ability to stand for long periods of time – Ability to spend long periods of time in outdoor environment

Zamboni Driver- Ability to operate the Zamboni ice re-surfacer with a high degree of skill, using the tandem machine pattern (Must have a valid US driver’s license -Must be 18 years of age or older)

Box Office Clerk- High School diploma or equivalent – Demonstrated math ability – Ability to stand for long periods of time

Ticket Taker- Ability to stand for long periods of time

Sound Technician-Demonstrated ability and knowledge of sound equipment with set up and operation

Starting Salary/Rate

Expected hiring range: $16.00

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create an application. Please be ready to upload any required documents

If you need assistance with the online application process, please contact careers@rpi.edu 

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Rensselaer is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer’s work and campus communities. RPI is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law.

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Operations Manager for the Student Health Center serves as a member of the leadership team for Student Health & Wellness, managing all operational aspects of the Student Health and Counseling Centers and advising the Associate Vice Provost for Health and Wellness, and collaborating with internal and external stakeholders.

The Manager of Operations oversees departmental systems and communications, manages student health and dental insurance programs, leads quality improvement efforts, ensures compliance with accreditation standards and state and federal regulations, and monitors the department budget. In addition, the Manager directly supervises the front office and support staff for the department to ensure quality services are provided to students, parents, and internal stakeholders.

Minimum Qualifications

• Bachelor's degree in public health, healthcare administration, health information technology, business, or related field
• Five (5) or more years operational and supervisory experience in a healthcare related industry, or similar

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Master's degree in public health, healthcare administration, health information technology, business, or related field
• Experience in the following is preferred:
  • Practice management in a healthcare setting
  • Electronic health record management
  • Health insurance industry 

Minimum Knowledge, Skills, and Abilities

• Ability to learn computerized health information systems
• Ability to analyze and interpret reports, documents and statistical data
• Ability to perform budget reporting and forecasting, as well as account reconciliation
• Knowledge of financial software, including spreadsheet, database, and data warehouse
• applications
• Excellent verbal and written communications skills
• Ability to handle multiple priorities and deadlines
• Attention to detail and excellent organizational skills
• Ability to work effectively in a team-oriented and diverse environment, and with diverse constituents

Representative Job Duties

• Coordinate the utilization of Student Health Center (SHC) electronic medical record system (PyraMed), and all related hardware and software applications. This will include: configuring the system for users; training staff; developing custom queries to support clinical and administrative data analysis; facilitating system upgrades; and assuring that connections to on- and off-site databases are functional. 
• Serve as primary point of contact for student and parental concerns, serving as a patient advocate. Maintain an empathetic and understanding approach to student and parent concerns while accurately communicating policy.
• Update and maintain departmental social media and website to ensure accurate information is provided for all Health and Counseling Center users. Train other staff on the effective use of these platforms. 
• Participate in new student orientation, current student events, and other activities designed to communicate Student Health and Wellness policies and services to students and prospective students. 
• Collaborate with internal and external stakeholders and manage databases to ensure accurate health and dental insurance plan enrollment, claims, and payment data. Work with Procurement and insurance companies/brokers to establish specifications for health and dental insurance plans based on student need and quoted premiums. 
• Provide supervision, direction and guidance to operations staff, including commendations and discipline; make and support recommendations for hiring and promotions; oversee the recruitment and selection of staff to assist in attainment of goals and objectives; carry out human resource functions for direct reports including hiring, evaluating, training, developing, supporting, coaching, and when necessary, counseling and initiating disciplinary actions; review and approve payroll information and personnel transactions in accordance with established policies and deadlines.
• Lead the development, implementation, and evaluation of quality improvement strategies and initiatives across all health operations, ensuring alignment with organizational goals and regulatory standards. This will include establishing and monitoring key performance indicators (KPIs), conducting university-wide health and wellness surveys and recommending areas for improvement to department leadership.
• Oversee all aspects of student compliance with state and federal healthcare and immunization requirements. Coordinate with New York State systems to report on compliance with state regulations.
• Oversee AAAHC accreditation compliance which includes, but is not limited to, maintaining compliance related documentation; monitoring updates in standards and alerting SHW leadership to changes needed to maintain compliance; and coordinating accreditation site visits.
• Use OAS to track budget and spending in the Student Health Center. In collaboration with the Senior Business Manager for Student Experience, provide forecasted financial information and the final operating budget for Student Health & Wellness.

Shift

Business Hours with weekends and/or evenings occasionally required

Travel

Driving

No Driving

Starting Salary/Rate

Expected hiring range: $72,000 - $77,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Technical Lead, HPC (High Performance Computing) & AI is a senior member of the team responsible for the design and implementation of HPC and AI systems. The Technical Lead also develops and aids in the development of tools and in support of the HPC and AI ecosystems. This position also leads and manages projects for cross-functional teams.

Minimum Qualifications

• Bachelor's Degree in computer science or related field
• 8 or more years in of professional experience, including but not limited to:
  • Development/design and maintenance of enterprise-wide systems and services
  • Experience working with SLURM or other batch schedulers
  • Experience with High Performance Computing systems, GPU computing, parallel file systems such as GPFS or Lustre

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Master's Degree in computer science or engineering
• Professional experience with progressive responsibility in the areas of research computing and cloud services
• Previous experience in higher education environment

Minimum Knowledge, Skills, and Abilities

• Experience with design, deployment, and management of HPC systems including storage, file systems, networking, virtualization, job schedulers (SLURM) and scientific applications
• Experience with AI applications: frameworks such as PyTorch or TensorFlow
• Broad understanding of coding and programming languages, including but not limited to Python and R
• Experience with software engineering and DevOps principles. Knowledge of Git, Kubernetes, Docker, etc
• Proven ability to lead and manage change projects with cross-functional teams
• Experience with ethical AI practices and ensuring compliance with data protection
• Experience with InfiniBand and ethernet networks
• Ability to manage both information systems, special projects and ongoing operations
• Understanding of data security and compliance standards such as CMMC
• Demonstrated oral and written communication skills
• Planning, organizing and effective time management skills
• Excellent interpersonal and communication skills
• Ability to work effectively under pressure and meet established goals and objectives
• Ability to anticipate and solve problems

Representative Job Duties

• Helps clients fully leverage complex IT capabilities at Rensselaer. Promote use of applications/software, services or systems to clients. Helps clients understand value proposition and potential impacts on workflows and processes. Manage and lead tasks related to applications/software, services and/or systems for the Institute including architecture design, deployment, troubleshooting, analysis, and upgrade management. Lead efforts to gather, analyze and interpret business data including design and development of custom reports.
• Guides clients in the process for specification, design, modification and implementation of highly complex IT applications, software, services, systems or equipment as they relate to business processes and changing business needs. Help forecast changes based on changing business needs and industry trends. Maintain relationships with vendors to understand product capabilities and identify solutions. Work with Procurement to understand strategies and processes. 
• Deploys complex applications/software, services and/or systems using standard or custom tools. Development of deployment methods and strategies
• Help develop new standards and improvements to drive customer satisfaction. Develops and provides highly specialized client training and materials, taking into consideration the unique RPI environment. As the lead technical person for specific software, service or business units, responsible for helping manage problem and incident tickets assigned to this area by ensuring SLAs are met, and tickets are completed or escalated/reassigned according to standards.
• Analyze impact of changes to applications/software, services and/or systems to mitigate disruption on business. Provide configuration, management and maintenance to meet client needs. Ensure confidentiality and compliance with security requirements and standards.
• Provide technical guidance to students and other staff members. Assist faculty in the design, development and effective use of key software tools.
• Stay abreast of the latest technologies and software including review, testing, professional development and identification of potential issues or conflicts on horizon. Maintain extensive understanding of industry trends. Provide mentoring and guidance to other analysts.
• Acts as liaison between clients, technical and management personnel as well as vendor supported technicians.
• Provide mentoring and demonstrate leadership to other IT staff. Consult and meet with other IT staff regularly to exchange ideas, share expertise and concerns, set priorities, and lead special projects.

Shift

Business Hours with weekends or evenings occasionally required

Travel

Driving

Incidental driving possible, but not required

Starting Salary/Rate

Expected hiring range: $110,000 - $140,000 / yr

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Client Support Analyst II (CSA II) supports application software for the Rensselaer community: students, faculty, and staff. The CSA II works closely with other system administration and networking staff to provide technical assistance, maintenance of client technologies and software, and assists with training to the user community.

Minimum Qualifications

• Associate's Degree in Computer Science or related field
• Four (4) or more years relevant professional work experience

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Bachelor's Degree in Computer Science or related field
• Professional experience in higher education 

Minimum Knowledge, Skills, and Abilities

• General knowledge of many software or services, and operating systems
• Ability to utilize basic scripting and automation tools
• Current in-depth technical knowledge of desktop and laptop hardware
• Current in-depth technical knowledge of common operating systems including Windows and MacOS
• Technical knowledge of common software packages
• Ability to develop and deliver training to individuals or small groups to convey knowledge and technical information to clients
• Ability to learn quickly, analyze complex issues and provide advanced troubleshooting
• Ability to diagnose hardware and software problems

Preferred Knowledge, Skill, and Abilities

• Significant understanding of common business processes and functions and client needs within organizations

Representative Job Duties

• Help clients utilize IT capabilities at Rensselaer. Promote use of applications/software, services and/or systems for Institute including troubleshooting and analysis and upgrade management. Support clients reporting needs.
• Assist clients by helping recommend hardware or software based on availability and articulated needs. Help forecast changes based on changing client needs and industry trends.
• Deploys complex applications/software, services and/or systems using standard tools. Assists in development of deployment methods and strategies.
• Develops and provides tailored training and documentation to clients. Responsible for the resolution or escalation of tickets assigned to their team by ensuring SLAs are met and problem tickets are completed or escalated/reassigned according to standards. Provide high-level customer service.
• Analyze impact of changes to applications/software, services and/or systems to mitigate disruption on business. Assist in configuration and maintenance to meet client needs. Ensure confidentiality and compliance with security requirements and standards.
• Participates in project and IT service management processes.
• Develops and communicates technical documentation and policies and procedures for the department.
• Acts as a liaison between clients and other technical and management personnel.
• Acts as a liaison between clients and technical and management personnel as well as vendor supported technicians.
• Perform other duties as assigned.

Shift

Business Hours: Monday - Friday

Travel

Driving

No Driving

Starting Salary/Rate

Expected hiring range: $25 - $26.50 / hr

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Robotic Lab + Woodshop Supervisor (under the direction of the Woodshop Manager), will serve as the director of the school’s Robotic Lab as well as assist in a range of additional day-to-day duties throughout the shop facilities. Provide essential instructional support and technical expertise specific to robotic technology in support of the school’s entire academic and research enterprise. The supervisor will be a champion of integrating advanced manufacturing technologies with critical design-driven workflows. In addition to these specialized responsibilities, the supervisor will also assist in the direction and day-to-day operations of the woodshop and its technology. The supervisor will be responsible for reviewing, evaluating and approving on-going projects and methods proposed by students and faculty; will assist with the purchasing needs of the shop, and work with faculty throughout the year to establish an effective and streamlined interface between the design studios (i.e. pedagogical priorities) and the full-range of technologies offered throughout the shop.

Minimum Qualifications

Qualifications:

• Master's degree in Architecture

• Three or more years of experience in robotic technology and a range of material practices commonly found in woodworking shops

Additional Requirements:

• Knowledge and familiarity with 3D printing

• Experience with CNC machine operation, AutoCAD, Mastercam, and 3D modeling programs

• Prior supervisory experience in an academic or research setting

• Bachelor’s degree in Architecture with Relevant combinations of education, training, and experience may be considered.

Preferred Qualifications

Some Graduate Study in:

• Interest in automation

• Basic experience with electronics and wiring

• Familiarity with mechanical systems and tools

• Willingness to learn new skills

Minimum Knowledge, Skills, and Abilities

• Knowledge of Rhinoceros, Python C+++, and Grasshopper 3D modeling software
• Knowledge in the safe operation and maintenance of multiple types of machines and hand tools, including but not limited to: Band saw, table saw, drill press, plainer and sanders
• General understanding of construction and materials
• Ability to learn fabrication technology through manufacturer’s training and research
• Planning, organizing and effective time management skills
• Computer literacy, including ability to use a variety of software packages
• Ability to anticipate and solve problems
• Excellent communication and interpersonal skills
• Ability to document and compose procedures to build a knowledge base.
• Ability to foster an inclusive environment and work with a diverse population
• Ability to remain calm and composed when dealing with difficult situations or people

Representative Job Duties

1. Provide specialized robotic instruction and direction to all shop users (students, staff, and faculty). Strengthen the Robotic Lab each year through advanced computational programming, development of customized accessory equipment that expands the platform’s capabilities, and implementation of best practices to elevate the lab’s international reputation and impact.

2. Manage the day-to-day operations of the lab, including operating and maintaining robotic equipment and performing fabrication tasks that require frequent reconfiguration and attention.

3. Maintain the booking schedule and material supplies, and coordinate the hiring, supervision, and yearly contributions of student interns.

4. Oversee and maintain all digital fabrication equipment, machines, and power tools throughout the fabrication shop in compliance with safety regulations and accreditation standards. Ensure security of the shop and equipment, including access for students, faculty, and staff.

5. Advise users on automated technologies including 3D printing, CNC, laser cutters, and multi-axis robotic fabrication. Support end effector design and implementation for studios and faculty projects.

6. Research state-of-the-art tools and manufacturing methods, recommend new equipment acquisitions, and maintain existing equipment. Lead continuous development and improvement of Robotic Lab facilities by developing prototypes, modifying tools, and optimizing work-cell setups within budget.

7. Order, receive, and store materials, maintaining accurate records of inventory, orders, and material usage.

8. Supervise and train new and existing student monitors in the use of advanced manufacturing technologies and woodworking equipment.

9. Ensure compliance with operating and safety regulations for the protection of the facility, property, and personnel.

10. Collaborate with Troy-based and Brooklyn-based faculty (associated with CASE at Industry City) to align design studio priorities with Robotic Lab and woodshop capabilities, under the direction of the Woodshop Manager.

Shift

Business Hours with weekends or evenings occasionally required Weekends and Nights for Institute event.

Travel

Driving

Incidental driving possible, but not required

Starting Salary/Rate

Expected hiring amount: $64,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Administrative Coordinator assists the Assistant Vice President of Regional Development and provides administrative and operational support to all Regional Development Directors. This includes managing scheduling, budgeting, correspondence, travel arrangements, expenses, event planning, reporting and database maintenance. The Administrative Coordinator will also serve as a primary point of contact for both internal and external constituencies, ensuring smooth communication and coordination across the advancement enterprise.

Minimum Qualifications

• Highschool Diploma / equivalent
• Five (5) or more years related experience

 Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Associates Degree in relevant field

Minimum Knowledge, Skills, and Abilities

• Proficient with MS Office Suite or similar word processing, spreadsheet, presentation development program, email and database applications
• Ability to work with sensitive information in a confidential and diplomatic manner
• Ability to prioritize, plan, and organize
• Ability to work independently without constant supervision
• Ability to adapt to change quickly
• Excellent verbal and written communication skills
• Ability to interact with others in a professional and effective manner
• Ability to manage multiple projects at the same time
• Ability to anticipate and solve problems
• Ability to work independently and as part of a team
• Ability to work with a wide range of diverse internal and external constituencies

Representative Job Duties

• Assist and support the Assistant Vice President in the daily operation of the department. Monitor activities and projects to facilitate accomplishment of objectives and follow up on action items. Establish standard operating and office procedures and systems. Plan and maintain schedule of appointments and meetings. Ensures AVP and Directors are prepared with essential information and background for each meeting and/or trip.
• Arrange logistics for campus/site visits, events and donor recognition including securing a location, preparing and mailing agendas/invitations and other correspondence as required. Coordinate with catering services and audio/visual services as necessary. 
• Prepare and organize briefing materials for prospect meetings and obtain Advancement communications material as required. File documents and maintain filing system to assure immediate availability of materials; following standard procedure.
• Make travel arrangements and assist in preparing for trips; detailed itineraries, trip reports, and expense reports.
• Monitor operating and program budget creates monthly reports and provides quarterly forecasts to Sr. Business Administrator. Code and reconcile all charges to the procurement card for the planned gift office and notifies Director of variances or other issues.
• Maintain prospect, donor and gift records on donor data base, including data input and report generation. 
• Other duties as assigned

Shift

Business Hours: Monday - Friday

Travel

Driving

Incidental driving possible, but not required

Starting Salary/Rate

Expected hiring range: $20.00 - $22.75 / hr + full benefits (https://hr.rpi.edu/benefits)

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).