Oversee student billing and collections, manage processing of auxiliary revenue, and provide strong customer service to students, their families and the campus community.

Assistant Bursar

Pay Status and Classification: Exempt, Regular full-time

Supervisor: Controller

Position Purpose: Oversee student billing and collections, manage processing of auxiliary revenue, and provide strong customer service to students, their families and the campus community.

Essential Responsibilities and Duties:

• Student Billing and collections:

  • Assist Assistant Treasurer in processing initial student billing (including housing and dining) in coordination with the Registrar, Financial Aid, Enrollment, and other campus units.

  • Assist students with payment plans and financing options.

  • Process changes and adjust student accounts for refunds due to withdrawals and/or waivers for dining and housing.

  • Monitor student account details for non-payments, delayed payments, and other irregularities; communicate past due accounts to students and their families to ensure that aged transactions are settled in a timely fashion; process late payment fees and registration holds as needed.

  • Communicate with students and their families via phone, email, mail or in person to investigate and resolve customer queries, inclusive of third party invoicing. Escalate to Assistant Treasurer as needed.

  • Process student health insurance billing and waivers.

  • Monitor, update information and record receipts of cash from federal, state and private student loans.

  • Process and record receipts of cash from external scholarships.

  • Work with external parties to process ROTC student payments.

  • Generate weekly revenue reports for the Controller's Office.

  • Implement policies and procedures for revenue/receivables.

  • Stay current on financial technology and drive process improvements.

• Manage processing of auxiliary revenue:

  • Collaborate with Bookstore to ensure revenue is properly recorded, processed and maintained in the accounting systems.

  • Collaborate with different departments on campus to ensure their receipts of payments through credit cards, cash or other systems are processed accurately and recorded in Workday.(Dining, AIS, Athletics, etc.)

  • Collect, record and process rent revenue.

• Additional responsibilities:

  • Coordinate with external collection agencies and record payments received.

  • Assist Controller and Assistant Treasurer with ad hoc projects.

Qualifications:

• Candidate must have a minimum of a Bachelor’s Degree.

• 5 years Bookkeeping/Accounts Receivable experience preferred.

• Excellent customer service and interpersonal skills strongly desired.

• Must have strong attention to detail, and excellent written and oral communication skills.

• Proficiency with Microsoft Office (Excel, Word), Google Suite and other internet applications.

• Ellucian Colleague and Workday experience a plus.

• Must be safety conscious and able to work with a diverse group of individuals.

Compensation:

The annual salary rate for this position is $62,353.20.Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays (in accordance with policy)

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition programs

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Under the direction of the Controller, the Bursar oversees the overall operations of student financial services, billing, receivables, and cashiering functions of the College. Provides direction and leadership in financial management, fiscal policies, and internal controls related to the Bursar’s function. Represents the College to various internal departments as well as external agencies such as governmental agencies, vendors, students, and parents.

Position Title: Bursar

Pay Status and Classification: Exempt, Regular Full-time

Supervisor: Controller

Position Purpose: The Bursar oversees the overall operations of student financial services, billing, receivables, and cashiering functions of the College. Provides direction and leadership in financial management, fiscal policies, and internal controls related to the Bursar’s function. Represents the College to various internal departments as well as external agencies such as governmental agencies, vendors, students, and parents.

Essential Responsibilities and Duties:

• Manage a streamlined and accurate billing, payment, and cash management operation for the College.

• Process weekly transmittals and reconciliations for Student Accounts, Admissions Deposits, outside scholarships, and student account refunds

• Direct and manage the duties of the Assistant Bursar and Cashier

• Direct and manage third party billing and payments such as ROTC, Yellow Ribbon, and AmeriCorps

• Ensure clear communications to students regarding billing

• Evaluate policies and procedures necessary for the effective management of student accounts receivable

• Coordinate and work collaboratively with others to ensure accurate information on enrolled students for billing purposes

• Ensure compliance with college, state, and federal regulations concerning student records

• Responsible for managing student loan programs, including Perkins and college loans

• Prepare and conduct exit interviews for all withdrawing and/or graduating students

• Maintain a working knowledge of innovative methods for doing business with local and national payment plan and collection agencies

• Determine when past due accounts should be placed with third party agencies, when to negotiate payment terms and when to pursue legal action.

• Ensure the accurate and timely management of all accounts receivable aging components including billings, cash receipts, loan service management, reporting, and reconciliations

• Direct and manage all PayPal transactions

• Coordinate student insurance programs with various campus departments, maintaining clear processes for charging and waiving insurance using both Union’s software in tandem with the Insurance Agency portal

• Responsible for tax reporting related to student accounts including 1098T Tuition

• Reconcile and maintain all miscellaneous accounts receivables

• Prepare reports and analyses as requested by the Controller and others related to student accounts and receivables

• Work with external professionals such as auditors, consultants, attorneys and collection agencies and governmental entities

Qualifications

• Bachelor's degree required

• Minimum of 7 years of experience in college financial policies and procedures, with a strong foundation in accounts receivable, customer service, and cash management practices

• Strong supervisory skills

• Knowledge of federal, state, and local laws and regulations

• Ability to organize, implement, and administer complex record keeping systems and procedures

• Energy and enthusiasm to support a culture of change while ensuring a stable financial framework. This includes the ability to articulate strategies, implement policies, assess the need for process improvements, identify creative solutions, and lead systems changes

• Must be highly organized and detail oriented

• Demonstrated commitment to open collaboration and customer service, strong verbal and written communication skills, ability to prioritize workload, manage multiple tasks, and consistently meet deadlines

• Proficient in Microsoft Office Suite(specifically Word, Excel, and Outlook), Google applications and student information systems. Experience working with Ellucian Colleague preferred.

Compensation:

The annual salary range for this position is $72,000-$75,000. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays (in accordance with policy)

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition programs

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).