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Job Details
Description
As a Case Manager, you will work with the children in care, the Department of Social Services, foster families, and birth families in the journey toward achieving permanency in multiple settings. You will report to the Program Coordinator and work on-site with some travel.
Responsibilities:
- Work with foster and birth families to coordinate all appointments for children, including providing transportation if another plan cannot be found.
- Attend all client-related meetings, including Counsel on Special Education, Termination of Parental Rights, staff meetings, service provider meetings, emergency meetings, court, and others.
- Facilitate meetings with other service providers.
- Support birth families including providing supervised visitation and feedback on parenting skills and communication regarding progress/problems of children in care and obstacles toward permanency.
- Participation in treatment and discharge planning.
- Regular case documentation.
Requirements and Education:
- Associate's Degree and two year of experience in social services, or equivalent education and experience.
- Ability to work night and weekend hours and be part of an on-call rotation to support foster families in after-hours crisis.
- Driver's license and reliable, safe, and clean transportation and a willingness to transport clients in own vehicle.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Schenectady, NY 12304
- 6/11/24
Job Details
Description
As an Accounts Receivable Billing Specialist, you will bill for the program and services of Northern Rivers and Affiliates. In addition, you will collect on aged Accounts Receivable for Northern Rivers and Affiliates. You will report to the AR Coordinator and you will work onsite.
Responsibilities:
- Perform monthly or quarterly billing for a variety of programs and services governed by contract or grant agreements.
- Review and apply payments received from vendors.
- Collect on aged Accounts Receivable balances on a recurring monthly basis and follow up with multiple payers to effect cash collections of accounts.
- Complete and file fiscal reports on a timely basis in accordance with contract or grant agreements.
- Gain knowledge and proficiency in the billing systems utilized by our organization.\Prepare accounting journal entries and reconcile accounts as assigned.
- Act as back up support to team of A/R billing specialists.
- Prepare analysis, reports, and other tasks as assigned by the Supervisor, Director of Finance or CFO.
Requirements and Education:
- An Associate's Degree preferred.
- Six months of experience is preferred.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 6/3/24
Job Details
Description
As a Bus Driver, you will perform essential duties outlined below and provide general support in other areas of Support Services department as needed. You will report to the Transportation Coordinator.
Responsibilities:
- You will provide the safe transportation of students to school and other multiple appointments.
- Follow all safety rules, transportation laws and regulations.
- Complete safety inspections of Agency vehicles.
- Complete all State, Federal, Agency, DMV, DOT, SED paperwork.
- Maintain the cleanliness of the bus. Report any malfunctions or maintenance needs for repair.
- Perform other job related responsibilities as assigned.
Education and Experience
- High School Diploma or GED required.
- Must pass yearly DOT physical.
- 6 months experience in a similar position, with good work history.
- CDL License with the Passenger and School Bus endorsements.
- Must be registered through the Federal Motor Carrier Safety Administration Clearinghouse (FMCSA).
- Schedule: 7am - 4pm w/1 hour lunch
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do meaningful work.
Qualifications
- Full Time
- Immediately
- Schenectady, NY 12304
- 5/29/24
Job Details
Description
As a Teacher in Training, you will be responsible for development of classroom instructional plans for students and support student's success in academic and behavioral goals. You will report to the Principal and work on-site.
Responsibilities:
- Develop and implement a classroom instructional plan based on a students IEP and grade and subject area curricula; work with content area teachers to ensure that their lessons are differentiated as to meet the needs of all students.
- Develop and implement Individualized Educational Plans (IEPs) for all students on their caseload. Ensure that accommodations and modifications are provided. Provide specially designed instruction and monitor student progress toward academic and behavioral goals. Complete progress reports and IEP updates, and participate in CSE meetings as scheduled.
- Develop and coordinate the implementation of individual and classroom behavior plans for managing student behavior to maintain discipline in the classroom; oversee the collecting of behavior data; assist classroom staff with crisis prevention and intervention techniques; assist classroom staff with de-escalation techniques; teach students appropriate behavior strategies.
- Manage and model the implementation of classroom PBIS universal components and Tier 2 and 3 strategies for selected students.
- Schedule and oversee teacher assistants as they assist students in multiple non-instructional environments.
- Provide leadership to assigned teacher assistants in the various clerical and non-instructional duties for your classroom.
- Work collaboratively with other teachers, clinicians, administrators, medical staff and other school staff to provide integrated support, assistance, and treatment to students.
Requirements and Education:
- Bachelor's degree and/or New York State Certification as a Teacher Assistant.
- 2 years experience working with students in an educational setting.
- Certification/Licensure in progress for a Special Education Teacher.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 5/30/24
Who we are | Option 1: general professional Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S. Are you ready to change the world? Apply now!
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Job Summary | The Software Engineer will serve as the focal point of all software related issues of the PERFORM Project Team. The Software Engineer will organize and maintain software infrastructure of the Project Team, and contribute to the proposal, planning and execution of team-based industrial applied research projects. Project execution will involve development of original software and utilization of commercial software packages. The Software Engineer will require interaction with multiple Project Team stakeholders, including industrial clients, faculty, staff, and students. |
Minimum Qualifications |
Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications |
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Minimum Knowledge, Skills, and Abilities |
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Shift | Business Hours: Monday - Friday |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $65,000 - $70,000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 6/19/24
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and an IBM Quantum One computer - the first university-based quantum computer in the U.S. With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. Are you ready to change the world? Apply now! |
Job Summary | The Production Coordinator will plan and coordinate production operations (stage, audio, video, IT) for assigned projects that come into the EMPAC facility. The Production Coordinator will have extensive communications and interaction with internal and external customers in order to plan events. This is a 30 hour per week (on average, 0.75 FTE) position, and the incumbent will be eligible for participation in health insurance and retirement plan. |
Minimum Qualifications |
Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications |
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Minimum Knowledge, Skills, and Abilities |
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Shift | Business Hours with weekends or evenings occasionally required |
Travel | Local travel between campus locations only |
Driving | Incidental driving possible, but not required |
Starting Salary/Rate | Expected hiring range: $20.00 - $23.00/hr Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 6/18/24
Who we are | Why Rensselaer? Our dynamic global community of changemakers includes some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, and one of the world’s fastest supercomputers. Rensselaer faculty and alumni include more than 145 National Academy members, six members of the National Inventors Hall of Fame, six National Medal of Technology winners, five National Medal of Science winners, three astronauts, and a Nobel Prize winner in Physics. With nearly 200 years of experience advancing scientific and technological knowledge, Rensselaer remains focused on addressing global challenges with a spirit of ingenuity and collaboration. To learn more, please visit www.rpi.edu. Apply now! |
Job Summary | The Operations Specialist provides operational support for, oversees the day-to-day operations of, and serves as the first point of contact for the office of International Services for Students and Scholars (ISSS), and provides secondary support to the Office of International Programs (OIP). The Specialist also provides triage of student immigration issues and handles multiple issues and concerns as they arise from students, staff, faculty, administrative offices and, on occasion, parents and families. |
Minimum Qualifications | High School/Equivalent and three or more years of experience in a related setting. Relevant combinations of education, training and experience may be considered. |
Preferred Qualifications | Experience in Higher Education processes related to international services, students, and scholars. |
Minimum Knowledge, Skills, and Abilities | Requires |
Preferred Knowledge, Skill, and Abilities | Preferred: |
Shift | Business Hours: Monday - Friday |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $19.00 - $21.92 / hr Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Culture of Safety at Rensselaer | Rensselaer is committed to providing a safe and healthy living, learning, and working environment for its faculty, staff and students. As such, we strongly recommend that faculty, staff and students obtain a COVID-19 vaccination and remain current with available boosters to protect themselves, as well as to protect vulnerable members of the community. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/26/24
Professional Development Coordinator (R24-26)
“Employment is with The Research Foundation for The State University of New York, a private, nonprofit, educational corporation that administers sponsored program activity for the University at Albany.”
Description of Duties (This is a brief summary of the hiring department and the duties of the role):
The Professional Development Coordinator will be responsible for coordinating training related aspects of the Public Health Infrastructure project with the NYSDOH, including assuring that the deliverables are met on time and within budget. The coordinator will also serve as a member of the Center for Public Health Education team in overall planning an organizational improvement.
Minimum Qualifications (Both measurable and soft skill requirements):
- Bachelor’s degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization in a health profession, nursing, health education, public health, human services, social work, adult education, or related field
- Minimum of 3 years of professional experience in the coordination of a public health or human services based training and professional development program
- Experience implementing a training plan or timeline.
- Experience working with a team of professionals to accomplish project-based deliverables
- Demonstrated ability to manage multiple projects.
- Evidence of organizational skills and strong attention to detail
- Excellent interpersonal, oral, and written communication skills
- Experience working with state agencies
- Ability to relate effectively to people from diverse backgrounds, including an understanding and respect for group/social differences (e.g., race/ethnicity, class, gender, sexual orientation, country of origin, and ability as well as cultural, political, religious, or other affiliations) and individual differences (e.g., personality, prior knowledge, and life experiences)
- Proficiency MS Word, PowerPoint, Excel, Outlook.
The following minimum qualifications must be listed on every job post per ODI:
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications:
- Graduate degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization in a health profession, nursing, health education, public health, human services, social work, adult education, or related field.
- Minimum of 5 years of professional experience in the coordination of a public health or human services based training and professional development program
- Experience producing webinars
- Certified (or Master Certified) Health Education Specialist
- Experience developing training curricula
- Experience delivering training to public health and/or health care professionals
- Demonstrated knowledge of adult learning principles/theory
- Professional staff supervision experience
Persons interested in the above position should submit a resume, three work-related references, along with a letter of application. To apply go to :http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=177117
Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/ASR.shtml
As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law.
The Research Foundation for The State University of New York exceptional benefits, such as healthcare, dental, vision, retirement plans, competitive pay, generous paid time off, tuition waiver program through SUNY, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.
- Full Time
- Review of Applications Immediately
- $60,000 - $75,000 Year
- Albany, NY 12207
- 5/29/24
Work Days: Varies based on the business need.
Shift Start/End Time: 10:00 am-3:00 pm. This may vary based on the business need.
Hours Per Week: 25
Weeks Per Year: 39
Athletic Communications Assistant
Pay Status and Classification: Non-exempt, Part-time. This is a ten month term position.
Supervisor: Director of Athletic Communications
Position Purpose: Assists the Athletic Communications Director and Assistant Athletic Communications Director with the promoting and publicizing of athletic events, teams, and athletes to enhance the organization's brand and engage with fans, media, and the public.
This is ten month term position. Compensation includes an hourly rate plus college housing and a residential meal allowance which includes a partial meal plan available for use when the dining halls are open during the fall, winter, and spring trimesters.
Essential Responsibilities and Duties:
- Content Creation: Creates engaging and compelling multimedia content, such as videos, graphics, and photos, to enhance storytelling and promote the organization. Produces written content for various communication channels, including websites, social media platforms, newsletters, and publications. Collaborates with designers, photographers, videographers, and other creative professionals to produce high-quality content.
- Social Media Management: Develops and implements social media strategies to increase engagement, followership, and brand awareness. Monitors social media platforms, responds to comments and messages, and manages online reputation. Analyzes social media metrics and generates reports to assess the effectiveness of communication efforts and make data-driven decisions.
- Communication Strategy: Develops and implements strategic communication plans to promote athletic events, teams, and athletes. Identifies target audiences and creates tailored messaging and content to effectively reach them. Coordinates with internal stakeholders, such as coaches, athletes, and administrators, to gather information and stories for communication purposes.
- Team Development and Innovation: Contributes ideas, input, and support to Union Athletics initiatives, decisions, communications, and other activities. Seeks out, applies, and shares knowledge of communications trends and innovations.
Qualifications:
- A bachelor’s degree in communications, journalism, public relations, or a related field and experience working in a collegiate Athletic Communications and/or a combination of relevant education, training, certifications, and/or work experience.
- Ability to work flexible hours, including nights and weekends.
- Strong written and verbal communication skills.
- Knowledge of sports, athletics, and industry trends.
- Proficiency in digital and social media platforms.
- Ability to work in a fast-paced environment and manage multiple projects simultaneously.
- Excellent organizational and time management skills.
- Attention to detail and accuracy.
- Physical requirements: Ability to lift 50 pounds and stand, bend and stoop for extended periods of time.
- Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow professionals.
Preferred qualifications:
- Knowledge of NCAA Live Stats and/or Presto Stats software.
- Familiarity with the Adobe Creative Suite and experience creating and generating new media and video content.
- Experience in media relations.
Compensation
The hourly rate for this position is $15.50. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting. In addition to the hourly rate, compensation includes college housing and a student meal plan.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Review of applications will begin immediately and continue until the position is filled.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Union College
Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.
Diversity at Union College
Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.
Non-Discrimination Policy
Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws and supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.
- Part Time
- Immediately
- Schenectady, NY 12308
- 6/6/24
Desktop and Mobile Computing Specialist
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City, and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Desktop and Mobile Computing Specialist. The Specialist plays a critical role in supporting all University desktop and mobile computing endpoints (Windows, macOS, iOS, and Linux) with expertise in Apple operating systems. The successful candidate has the knowledge and skills to provide guidance and oversight for the enterprise management of university devices, with a particular focus on macOS and iOS devices. This is a unique opportunity for someone looking to grow their skills in a diverse, multidisciplinary environment in one of four University Centers in the State University of New York (SUNY) system.
The Specialist works on service and project teams in support of the University's research, teaching and learning, information security, and infrastructure services. They develop and rely on tools and processes for the enterprise management of all University workstations and devices, including the deployment of operating systems, applications, and patches, secure and reliable operations, and maintaining an accurate device inventory. As the ITS subject matter expert for Apple operating systems, they recommend standards, guidelines, and procedures to enhance and improve service delivery for the management of macOS and iOS devices on behalf of the campus community. ITS may further invest in this position by supporting professional development activities, such as earning certifications, to advance expertise in relevant areas.
Primary Responsibilities:
Specialist in Apple Operating Systems (macOS, iOS) and Endpoints
- Serve as ITS' subject matter expert in Apple operating systems and devices.
- Implement, operate, and maintain Apple OS and software distribution using appropriate enterprise management tools (i.e., Jamf).
- Employ best practices to automate the configuration and management of Apple endpoints and support MacOS across a range of versions.
- Develop and maintain tools and procedures to include and update all University-owned Apple devices in the asset inventory.
- Work with distributed IT units to promulgate and promote ITS' standardized enterprise tools, practices, and procedures for the management of Apple devices.
General Desktop and Mobile Computing Support
- Contribute to the development, testing, documentation, and operationalization of workstation, mobile device, printer, and software deployment processes, procedures, and scripts.
- Proactively test new operating system versions and features, new device drivers, and new application versions and integrate changes into deployment processes to maintain currency.
- Use enterprise management tools and develop scripts to remotely configure, support, and maintain all University desktops, mobile devices, and printers.
- Work within service teams to resolve service desk incidents and service requests in accordance with ITS' service management and project management processes and workflows.
- Serve as a point of escalation for Field Support Specialists; deploying to the field, as needed.
- Develop and maintain both customer-facing knowledgebase articles and ITS-internal documentation, taking the lead on information related to Apple and Mac endpoints.
- Consider, develop, recommend, and implement operational work and service improvements.
- Stay abreast of industry practices and tools for enterprise management of endpoints.
- Manage and operate test environments for all service offerings; conduct field tests, as warranted.
- Ensure service level agreements and operational level agreements are followed consistently.
Application Administration and Configuration
- Install, administer, and configure server-based applications that enable enterprise management of desktop and mobile devices, printers, and software.
Additional Responsibilities
- Work on service and project teams associated with research, teaching & learning, information security, and infrastructure services.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- Bachelor's degree at time of hire from a college or university accredited by a U.S. Department of Education (DOE) or by an internationally recognized accrediting organization.
- 2 years' experience working maintaining and supporting Mac computers using Jamf and or similar enterprise management tool.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.
Preferred Qualifications:
- Experience in Jamf Pro administration for macOS/iOS devices.
- Experience working in higher education.
- Apple Certification such as Apple Certified Support Professional (ACSP) or Apple Certified Mac Technician (ACMT).
- Jamf 300 and above Certification.
- Working knowledge of MECM.
- Experience writing technical and user documentation.
- Excellent communication and interpersonal skills including the ability to build relationships with individuals of diverse responsibilities and professional backgrounds while maintaining a strong focus on customer service.
- Demonstrated ability to be self-motivated, manage multiple priorities and tasks, and work independently and within a team structure.
Additional Information:
Professional Rank and Salary Grade: Lead Programmer/Analyst, SL3; $66,000-71,000.
Special Notes: Visa Sponsorship is not available for this position. This position has the potential for telecommuting up to 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=174995
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
A review of applications will begin on May 23, 2024, and the search will remain open until the position is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 5/22/24