Description

Case Manager opportunity supporting adoptive and guardianship families in the Capital District

Northern Rivers’ Permanency Resource Center helps families formed through adoption and guardianship find necessary resources for the variety of issues and needs that arise after finalization. The Permanency Resource Center supports adoptive and post-guardianship families, empowering them for growth and enabling positive outcomes for all involved. Our workers have extensive knowledge and lived experience parenting children with emotional, mental health, and trauma-based needs.

Case Manager - PRC

Full-Time - Hybrid

Monday - Friday days with some early evening flexibility needed based on client family needs.

• Candidates with a bachelor’s degree in social work, psychology, or human services who are interested in entering the field are highly encouraged to apply.
• Applicants with bachelor’s degree or an associate’s degree in other disciplines that also have a minimum of two year of case management will also be considered for the role.
• As a Case Manager, Regional Permanency Resource Center you will provide supportive services and case management services to adoptive, guardianship and kinship families so they are able to make informed decisions with regards to services and supports that best meet their needs. You will report to the Case Manager Supervisor.
• The main office location for this role is 401 New Karner Road, Albany, NY
• The Regional PRC Case Manager will be assigned various families within the 8 county region although the expectation for home visits is 3-5 total per week.
• You will work in a hybrid environment with sometravel to client's homes in the community. (Approved travel related expenses reimbursed at predetermined rates)

Responsibilities:

• Function as a systems navigator to families who have adopted or who have children in guardianship or kinship care through the provision of case management.
• Meet with families in their home to assess needs
  • Assess needs, conduct service planning, service plan implementation, service coordination, monitoring and follow-up, reassessment and review with the family via in-home or community monthly visits. Services include but are not limited to information and referral services; referral to legal services; attendance at family court dates; transportation; housing assistance; childcare; basic family needs (vital needs in emergencies and with expenses that are unforeseen); educational advocacy services; and facilitating appointments with social services, medical health providers, and mental health services.
• Respond to the request for in home support referrals for resources and services
• Provide crisis intervention supports when needed
• Work with family to access needed respite services
• Conduct follow up contacts with families at prescribed intervals
• Participate in family engagement activities
• Co-lead support groups
• Participate in training programs offered by the program as assigned
• Use lived experience to empathize and provide hope. Preference for someone with experience with kinship, adoption or guardianship as a youth or in a parenting role.
• Maintain records including required data collection information according to the program standards and expectations. Case Managers must maintain Evolv record with progress notes and all pertinent documentation, a discharge summary and post-case closure documentation.
• Participate as a trainer in programs in the community, to increase understanding of the needs of families who have adopted or have children in guardianship or kinship care
• Complete risk assessments as required by Northern Rivers Quality Management Department

Requirements and Education:

• Bachelor’s level degree in social work, psychology, or human services, or a bachelor’s level degree in any field with at least two years of case management experience; or an associate’s level degree in psychology or human services with at least two years of case management experience.
• Must be able to communicate effectively and develop positive working relationships
• A valid NYS drivers license

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities
• Mileage reimbursement

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Qualifications

Description

Qualifications

Work Days: Flexible; to be discussed during the hiring process

Shift Start/End Time: 11:00 p.m. - 7:00 a.m.
Hours Per Week: 40
Weeks Per Year: 52

Officer

Pay Status and Classification: Non-exempt, Regular full-time.

Supervisor: First Sergeant

Position Purpose: Responsible for maintaining the cleanliness of office spaces and common spaces across campus.

Essential Responsibilities and Duties:

• Safety and Security Patrol: Patrols campus premises on foot or vehicle to ensure the safety and security of students, faculty, staff, and visitors. Identifies and responds to potential security threats, suspicious activities, and safety hazards. Monitors access to campus buildings and facilities and ensures that only authorized individuals enter restricted areas. Directs traffic during peak hours, special events, or emergencies, ensuring smooth flow and pedestrian safety.

• Emergency Response: Responds promptly to emergency calls, provides first aid or assistance as needed, and coordinates with other emergency responders when required.

• Crime Prevention: Monitors access points, enforces campus policies, and addresses violations like trespassing, vandalism, and theft. Conducts security checks on buildings and facilities.

• Investigations: Collects evidence, interviews witnesses, and files detailed reports for further action by campus authorities or law enforcement if necessary.

• Safety Training and Awareness: Attends safety workshops, training sessions, and awareness programs related to personal safety, fire safety, and active shooter preparedness.

• Communication: Maintains clear and constant communication with other Campus Safety members, campus staff, and local law enforcement to coordinate responses to incidents effectively.

Qualifications:

• High school diploma or equivalent and one year of experience in a related field.

• Associate’s degree in a related field of study may be substituted for work experience.

• Valid NYS driver's license.

• Current New York State Security Guard registration certification required.

• Ability to lift 50 lbs., walk and stand for extended periods, and climbing of stairs.

• Ability to work a flexible schedule, including weekends and evenings.

• Demonstrated conscientiousness related to safety and ability to follow procedures.

• Ability to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.

• The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.

• Able to anticipate, deliver on, and exceed the expectations of constituencies served e.g., students, faculty, alumni, colleagues and other community members.

• Able to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

Compensation:

The rate for this position is $18.66 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Work Days: Flexible; to be discussed during the hiring process

Shift Start/End Time: 3:00 p.m. - 11:00 p.m.
Hours Per Week: 40
Weeks Per Year: 52

Officer

Pay Status and Classification: Non-exempt, Regular full-time.

Supervisor: First Sergeant

Position Purpose: Responsible for maintaining the cleanliness of office spaces and common spaces across campus.

Essential Responsibilities and Duties:

• Safety and Security Patrol: Patrols campus premises on foot or vehicle to ensure the safety and security of students, faculty, staff, and visitors. Identifies and responds to potential security threats, suspicious activities, and safety hazards. Monitors access to campus buildings and facilities and ensures that only authorized individuals enter restricted areas. Directs traffic during peak hours, special events, or emergencies, ensuring smooth flow and pedestrian safety.

• Emergency Response: Responds promptly to emergency calls, provides first aid or assistance as needed, and coordinates with other emergency responders when required.

• Crime Prevention: Monitors access points, enforces campus policies, and addresses violations like trespassing, vandalism, and theft. Conducts security checks on buildings and facilities.

• Investigations: Collects evidence, interviews witnesses, and files detailed reports for further action by campus authorities or law enforcement if necessary.

• Safety Training and Awareness: Attends safety workshops, training sessions, and awareness programs related to personal safety, fire safety, and active shooter preparedness.

• Communication: Maintains clear and constant communication with other Campus Safety members, campus staff, and local law enforcement to coordinate responses to incidents effectively.

Qualifications:

• High school diploma or equivalent and one year of experience in a related field.

• Associate’s degree in a related field of study may be substituted for work experience.

• Valid NYS driver's license.

• Current New York State Security Guard registration certification required.

• Ability to lift 50 lbs., walk and stand for extended periods, and climbing of stairs.

• Ability to work a flexible schedule, including weekends and evenings.

• Demonstrated conscientiousness related to safety and ability to follow procedures.

• Ability to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.

• The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.

• Able to anticipate, deliver on, and exceed the expectations of constituencies served e.g., students, faculty, alumni, colleagues and other community members.

• Able to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

Compensation:

The rate for this position is $18.66 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Position Title: Community Director

Pay Status and Classification: Exempt, Regular Full-time

This is a full-time, twelve-month live-in position that includes a furnished on-campus apartment including utilities with responsibility of serving on-call and supporting evening and weekend activities.

Supervisor:Director of Residential Education & Housing

Position Purpose:

Reporting to one of three Associate Directors, the Community Director (CD) is responsible for the comprehensive management of 1-2 residence halls or smaller cluster of houses, approximately 350 residents and supervising up to 12 student staff members. The CD serves as an active and visible residential life staff member that is responsible for facilitating an engaging building community-level residential experience that is highly relational; fosters curiosity and learning; centers well-being; and supports students in successfully finding their way. Primary duties and responsibilities include: implementing the residential engagement model, administration and supervision, support for student development, crisis management, student conduct administration, community development, collaboration with facility management, as well as college and departmental committee assignments.

Essential Responsibilities and Duties: This position works directly with our Fraternity and Sorority Life Community, overseeing 10 fraternity/sorority housing units and serving as an advisor for at least one Greek council and other community building initiatives.

Community Development:

• Works proactively toward creating an inclusive community atmosphere in which people respect each other’s rights, cultures, and sensitivities.

• Develop, implement, manage, and assess student engagement and community development initiatives as well as Collaborate with other departments across the college through the Student & Campus Life.

• Provides accurate advice and guidance to students based on their individual needs.

• Establishes a schedule that is appropriate for a student-facing, residentially focused role. Schedules work hours that meet the needs of students inside the assigned community. This includes some evening and weekend hours essential for programs and training. Maintains a visible and active presence in their residence hall(s).

• Actively engage with students and community through frequently attending community engagement and campus events, community walk throughs and open office hours.

• Support specific community needs as associated with assigned residence halls, which could include fraternity/sorority housing, theme communities, the Minerva Program (our living learning community), and others.

Supervision:

• Select, train, supervise, evaluate and develop student staff, consisting of an undergraduate Head Resident Assistant (HRA), several undergraduate Resident Assistants (RA) and possible House Managers (HMs), who shall jointly assist in the development of a residential environment for learning

• Ensures ongoing staff development to help student staff learn leadership skills and mentor others.

• Plans weekly staff meetings and meets with each staff member individually on a routine basis.

• Educates all student staff about various campus resources.

• Manages and supports community development efforts, including the implementation of curricular engagement guides and corresponding assessments.

Health and Safety:

• Monitors and intervenes with students who may be struggling academically and/or with other behavioral and developmental issues.

• Refers accordingly to services as needed.

• Participates in regular professional staff on-call rotation, providing crisis intervention and serving as a resource or referral agent. Mediates roommate conflicts. Responsible for performing weekly and break on call duty coverage as directed

• Understands and enforces Code of Student Conduct and other policies regarding behavior, safety, security, health, and other matters in cooperation with the appropriate offices.

• Serves as a campus hearing officer through service as an educator during discussions with the involved resident(s) in an attempt to instill an understanding of the educational philosophy of the conduct process.

Building Management:

• Collaborate with Res Ed Leadership team regarding resident management operations (e.g., initiating and tracking space changes, making resident space assignments, annual room selection and re-selection process, summer conference housing, etc.).

• Work cooperatively with Residence Life staff in coordinating move-in/move-out processes each term in assigned hall or apartment area.

• Promotes fire safety through programs, inspections, and scheduled fire drills.

• Ensures damages are reported and documented to the facilities department.

• Routinely walks assigned residential areas to check for any facilities issues and submits work orders as needed.

Administration:

• Oversee the daily operation of residential communities, including, check-in and checkout procedures, facility, and security management

• Manages the budget for assigned staff, allocating resources to support programming, events, and operational expenses.

• Assist the Res Ed Leadership team with the coordination of annual projects [e.g., Student Staff Selection, Room Selection, Training, Opening/Closing, Room Changes, Publications/Website, Summer Conference Housing] and Serves on college committees as assigned.

• Assists with administrative office duties.

• Offers to pitch in to help colleagues during crunch times and overlapping deliverables.

• Fulfill other general duties assigned by the Office of Residential Education and Housing, Division of Student Affairs, and/or Union College.

Fraternity and Sorority Life Specifics:

• Coordinate with Associate Director daily operations of Fraternity and Sorority Life.

• Advise and develop one or more assigned FSL student governing councils, including the Interfraternity Council (IFC), Multicultural Greek Council (MGC), National Pan-Hellenic Council (NPHC) or Panhellenic Council (CPC), and Order of Omega.

• Maintains statistics, rosters, and Fraternity/Sorority records.

• Assist the Assistant Director of Fraternity and Sorority Life office-related webpages, social media accounts.

• Participates in departmental teams for leadership development and student group advisement, including leadership development, skills training, hazing prevention, and wellness initiatives.

Qualifications:

• Bachelor’s degree required. Master’s degree in Higher Education preferred , College Student Personnel, Counseling or related field and/or a combination of relevant education, training, certifications, and/or work experience.

• Strong interpersonal and communication skills.

• Ability to work a flexible schedule, including nights and weekends.

• Ability to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.

• Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.

• Ability to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

• Preferred Qualification: Membership in a fraternity or sorority or previous experience working professionally with a fraternity or sorority community.

The annual salary for this position is $51,480. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Work Days: Monday - Friday

Shift Start/End Time: 8:30am - 5:00pm

Hours Per Week: 37

Weeks Per Year: 52

Pay Status and Classification: Non-exempt, Regular Full-time

Work Location: Is this position is not eligible for a hybrid work schedule

Supervisor: Head Class Dean

Position Purpose: Provides essential office and administrative support for a high traffic student-facing department within student affairs, ensuring the efficient operation of systems and processes to support Union students. Coordinates and executes various student programming events.

Essential Responsibilities and Duties:

• Office Support and Customer Service: Provides office support for the four Class Deans and Director of International Student Services. Greets and directs office visitors to the appropriate party. Manages appointment requests and schedules as needed. Hires, trains and supervises student workers for the departments. Answers and directs incoming calls to the appropriate party when student workers are unavailable. Monitors general office inbox in a timely manner to sort and direct incoming emails.

• Student Communications and Support:Collaborates with the staff in the Wicker Wellness Center, Title IX, and Class Deans to create and send timely notifications to the appropriate parties regarding absences, leaves, and other medical/Title IX-related concerns. Follows procedures in support of the withdrawal and return policy, including contacting students departing from or returning to the College. Supports the international check-in process as a Designated School Official (DSO), providing travel signatures for international students.

• Administrative and Finance:Orders office and program supplies. Assists Class Deans with data collection and reports for the student leave process through Slate and Qualtrics. Develops a working knowledge of Workday to process payments, reconcile transactions, secure procurement bids, and complete other finance tasks. Supports search coordination and onboarding new employees as needed. Manages the office social media accounts, including developing a content calendar for the academic year and creating content.

• Student Programming:Actively participates in weekly/bi-weekly department and planning meetings. Coordinates and supports program logistics (e.g. collaborates with campus stakeholders, secures transportation, gathers bids, reserves campus spaces using 25Live, enters catering orders in Catertrax. etc.) for Orientation, and other programming. Attends programming to ensure proper event setup and execution.

Qualifications:

• Associate’s degree and three to five years of administrative experience, or a combination of relevant education, training, certifications, and/or work experience. Experience working in a higher education and a small liberal arts environment is preferred.

• The applicant must be a U.S. citizen or permanent resident to fulfill the role of Designated School Official (DSO), in compliance with federal regulations.

• Extensive computer skills such as working knowledge of Microsoft Office, especially Excel, Google Suite (Gmail, Google Calendar, Google Docs, etc.) with a demonstrated ability to learn new systems quickly. Experience with customer relations management (CRM) systems (e.g. Slate, Colleague) preferred.

• Experience using or ability to learn scheduling, catering, and survey software i.e. 25Live, Catertrax, Qualtrics.

• Exceptional interpersonal and communication skills informed by a deep cross-cultural understanding.

• Ability to work onsite in an office environment including the ability to stand and sit for extended periods.

• Ability to exercise exceptional judgment, ensure strict confidentiality of sensitive and protected student information, and demonstrate outstanding professionalism in a range of situations.

• Ability to support in calming and deescalating students, parents, or others in high stress situations.

• Ability to think critically, adjust accordingly and escalate when appropriate.

• Ability to work independently under general supervision in a flexible work environment, take initiative on projects, and prioritize competing demands.

• Ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, faculty, and staff colleagues.

• Able to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

Compensation:

The hourly range for this position is$20-$22 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Work Days: Monday - Friday

Shift Start/End Time: 8:30am - 5:00pm

Hours Per Week: 40

Weeks Per Year: 52

Position Title: Office Coordinator

Pay Status and Classification: Non-exempt, Regular Full-time

Supervisor: Executive Director of the Becker Career Center

Position Purpose: Provides superior customer service for the Career Center and collaborates with the team to support office operations, including budget management. Oversees career management systems and other platforms. Partners with employer relations to facilitate employer/alumni engagement with a specific focus on increasing the quantity, quality and variety of job/internship opportunities and programs. Coordinates workshops and events, including scheduling, marketing and promotions.

Essential Responsibilities and Duties:

• Customer Service: Provides initial phone and in-person contact for visitors, and reviews and processes incoming email throughout the day and triages to appropriate staff members or respond to basic requests. Oversees and mentors student career assistants at the front desk and assists with office support training.

• Administrative: Manages Handshake, which includes the calendar of events, online appointment scheduling system, employer job/internship module, and manages data tracking for all programming. Maintains the accuracy and security of highly confidential student, alumni and employer data by collaborating with other departments including ITS, Dean of Students, and Registrar’s office. Manages office supply inventory and reconciles the accounts payable process for various orders/purchasing needs. Reports and manages any facility or IT needs for the office. Manages technology systems including reviews, collaborations with other departments, implementation, onboarding, and data analysis. Edits basic website content and links. Assists the Executive Director with scheduling appointments, visits, traveling, reconciling receipts and managing calendar. Provides additional general office support as needed and pitches in to assist colleagues during peak times.

• Employer Relations: Collaborates with the employer relations team to process and market employer/alumni requests for job/internship postings, resume referrals, on-campus recruiting, information sessions, and other events. Meets regularly with the Senior Associate Director of employer relations and attends weekly team meetings. Supports collaboration with other departments, especially College Relations to develop opportunities to engage alumni and parents in career-related education and events.

• Budgeting and Reporting: Manages the multiple Career Center budget accounts including directing receivables to correct account and tracking expenditures. Works closely with the Executive Director on account updates and with forecasting budgets. Tracks participation in all programs and events, maintains the data, and generates statistical reports to provide key metrics to support the annual Career Center assessment of results including producing the Annual Report. Manages the first destination data collection process including using Qualtrics, coordinating participation in the Pre-Commencement Fair, and collaborating with the Office of Institutional Research. Maintains the accuracy and security of highly confidential student, alumni and employer data by collaborating with other departments including ITS, Dean of Students, and Registrar’s office.

• Provides superior customer service for the Career Center and collaborates with the team to support office operations, including budget management. Oversees career management systems and other platforms. Partners with employer relations to facilitate employer/alumni engagement with a specific focus on increasing the quantity, quality and variety of job/internship opportunities and programs. Coordinates workshops and events, including scheduling, marketing and promotions.

Qualifications:

• Associates of Arts, Business, 3-5 years of customer service and administrative experience or a combination of relevant education, training, certifications, and work experience.

• Experience and skill effectively communicating in a collaborative environment.

• Ability to follow directions and work independently on projects with a strong attention to detail.

• Highly proficient in Microsoft Word, Excel, PowerPoint, Publisher and Google Suite.

• Knowledge of, or ability to learn recruiting systems software (e.g. Handshake, PeopleGrove, Workday, etc.).

• Ability to train students in office etiquette and to interact effectively with students, staff, faculty, alumni, employers, parents, etc. Familiarity with managing budgets is preferred.

• Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow professionals.

• Able to anticipate, deliver on, and exceed the expectations of constituencies served e.g., students, faculty, alumni, supervisees, and colleagues.

• Ability to organize, manage, and complete multiple priorities in a timely manner.

• Able to introduce and drive innovation in ways small and large.

• Able to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

Compensation:

The annual salary range for this position is $20 - $23 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Description

Qualifications

Work Days: Varies - On-Call
Shift Start/End Time: Varies
Hours Per Week: Varies
Weeks Per Year: Varies

Campus Safety Officer On-Call

Pay Status and Classification: Non-exempt, Temporary

Supervisor: First Sergeant

Essential Responsibilities and Duties:

• Safety and Security Patrol: Patrols campus premises on foot or vehicle to ensure the safety and security of students, faculty, staff, and visitors. Identifies and responds to potential security threats, suspicious activities, and safety hazards. Monitors access to campus buildings and facilities and ensures that only authorized individuals enter restricted areas. Directs traffic during peak hours, special events, or emergencies, ensuring smooth flow and pedestrian safety.

• Emergency Response: Responds promptly to emergency calls, provides first aid or assistance as needed, and coordinates with other emergency responders when required.

• Crime Prevention: Monitors access points, enforces campus policies, and addresses violations like trespassing, vandalism, and theft. Conducts security checks on buildings and facilities.

• Investigations: Collects evidence, interviews witnesses, and files detailed reports for further action by campus authorities or law enforcement if necessary.

• Safety Training and Awareness: Attends safety workshops, training sessions, and awareness programs related to personal safety, fire safety, and active shooter preparedness.

• Communication: Maintains clear and constant communication with other Campus Safety members, campus staff, and local law enforcement to coordinate responses to incidents effectively.

Qualifications:

• High school diploma or equivalent and one year of experience in a related field, and/or a combination of relevant education, training, certifications, or work experience.

• Associate’s degree in a related field of study may be substituted for work experience.

• Valid NYS drivers license.

• Current New York State Security Guard registration certification required.

• Physical requirements: Ability to lift 50 lbs, walk and stand for extended periods, and climbing of stairs.

• Ability to work a flexible schedule, including weekends and evenings.

• Demonstrated conscientiousness related to safety and ability to follow procedures.

• Ability to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.

• The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.

• Able to anticipate, deliver on, and exceed the expectations of constituencies served e.g., students, faculty, alumni, colleagues and other community members.

• Able to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

Compensation:

The rate for this position is $20.00 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Work Days: Monday - Friday

Shift Start/End Time: 9:30am - 6:00pm (flex schedule with nights and weekends as needed)

Hours Per Week: 40

Weeks Per Year: 52

Position Title: Learning Environments Services Coordinator

Pay Status and Classification: Non-exempt, Regular Full-time

Supervisor: Manager of Learning Environments and Event Support

Position Purpose:

To provide day-to-day coordination of learning environment services and to provide Tier 2 support of technologies within electronic classrooms and other Union facilities as well as audio-visual (A/V) support for academic classes and special events. This position provides a wide range of services and support needs for the campus community.

Essential Responsibilities and Duties:

• Provide Tier I & Tier II support for campus-wide sound and video projection systems, electronic classrooms, and other facilities; train faculty/staff who need to use facilities; perform basic computer troubleshooting; reinstall operating systems and applications; set up computers in classrooms and labs.

• Manage all Work Study student processes to include hiring, scheduling, and training. Also, regularly update Work Study student programming.

• Serves as point of contact and follows all procedures for event needs and scheduling. Work with the Office of Special Events and Conferences to provide A/V equipment and planning for special events; also support work with outside vendors to provide services for campus special events.

• Manage the general maintenance, documentation, and regular inspection of electronic classrooms and other facilities.

• Coordinate delivery, setup, operation and retrieval of equipment for various locations on campus.

• Maintain inventory and organization of all A/V, computer equipment and peripherals, including a hardware database and asset management.

• Perform general office duties including data entry, filing, generating reports, meeting and greeting campus personnel.

• Assist with training and successful execution of video/web conferences.

• Support with developing working relationships with outside vendors and service providers and provide assistance when they are on campus, as needed.

• Continually research and monitor A/V equipment needs across the Union College campus; advise Manager of Learning Environments & Event Support of needed upgrades and equipment as they arise.

• Digital media management and distribution, including audio and video recording for events and speakers, dubbing, editing, and posting online.

• Assist with audio and video recording of live events, with a knowledge of video editing software applications.

Qualifications:

• Associate degree in Applied Sciences, Computer Information Systems, Communications, or Audio Production Technologies preferred and/or a combination of relevant education, training, certifications, and/or work experience.

• A minimum of 1 year hands-on experience with audio, video and projection systems; 2+ years preferred.

• Knowledge of Windows and Apple operating systems; some understanding of networks and printers.

• Proficiency with A/V and associated equipment, such as Crestron control systems.

• Experience with and knowledge of sound, lighting and video systems.

• Work effectively in a service-oriented environment with a variety of people and disciplines in order to respond to help requests and escalate complex issues to a higher level position as needed.

• Ability to troubleshoot hardware and software systems to identify and resolve problems, restore service, and/or assure system integrity.

• Highly detail oriented, with a critical degree of accuracy to coordinate, prioritize, and complete multiple time-critical tasks to meet classroom and special event needs.

• Excellent verbal and written communication skills needed.

• Strong interpersonal, organizational, communication, and problem solving skills; ability to work independently and with others.

• Must be safety conscious and able to work with a diverse group of individuals.

Compensation:

The rate for this position is $23.00 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Description

Qualifications