Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Senior Web Producer independently plans, produces, and manages web sites, and content management system (CMS). This role places, creates and/or edits Institute web site content; prepares and produces digital imagery and multimedia elements for web publication. The Senior Web Producer provides authoritative consulting to web content owners.

Minimum Qualifications

• Bachelor's Degree in communications, web design, information technology, digital media, or a related field
• Two (2 ) or more years professional experience in website production, content management, or a related digital communications role, including;
  • Hands-on experience using a Content Management System (CMS) such as Drupal, WordPress, or similar
  • Proficiency in HTML and CSS to format, troubleshoot, and adjust web content
  • Familiarity with basic image editing tools (Photoshop, Canva, or similar) for preparing web-ready graphics
  • Understanding of web accessibility standards (WCAG) and commitment to creating accessible content

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Experience working in higher education, large organizations, or complex, multi-stakeholder environments
• Experience training or consulting with content owners on effective CMS use
• Experience using analytics tools (Google Analytics, Tag Manager) to measure and improve site performance
• Knowledge of SEO best practices and implementation
• Experience coordinating with developers and designers
   

Minimum Knowledge, Skills, and Abilities

• Ability to work independently and manage multiple priorities in a collaborative, academic/research environment
• Ability to produce HTML5/CSS3 in both static and CMS environments
• Ability to communicate and collaborate effectively with colleagues, campus community, and external audiences
• Ability to arrange web page elements to produce layouts/templates conforming to established style guides and standards
• Ability to plan and capture quality HD video, audio, and digital photographs
• Ability to assess needs and create site architecture, navigation, and workflows that meet those needs
• Understanding of usability and accessibility principles and testing
• Advanced knowledge of front-end web design principles, current web communication standards, and best practices
• Knowledge of CMS best practices for building and managing websites

Preferred Knowledge, Skill, and Abilities

• Independent project management and multitasking
• Advanced HTML5/CSS3 styling and coding expertise
• Strong collaboration and communication skills across diverse audiences
• High-level ability to design page layouts and templates within institutional style guides
• Advanced capability in planning/capturing media (HD video, photography)
• Strategic creation of site architecture and workflows
• Deep understanding of usability testing and accessibility compliance\Expert knowledge of modern front-end design and CMS practices

Representative Job Duties

• Research, collect, source and/or develop content (text, photographs, and video) for web sites and publications; Edit and prepare images, graphics, and video for web publication.
• Maintain an up-to-date understanding of, and competency in, current web design, styling, user experience, production best practices, standards, and new technologies, especially in the higher education community.
• Design and implement layout and presentation of web pages derived from both predefined CMS templates or themes, and Rensselaer standards.
• Provide authoritative consulting to website owners and less senior web producers to effectively use and leverage their website or system. 
• Collaborate with stakeholders and web developers to identify common needs (functionalities and workflows) that can be deployed campus-wide.
• Align stakeholder needs with existing technologies offered by DotCIO.
• Oversee external providers including site architects, designers, and content producers (copy, photo, video) to meet stakeholder objectives. 

Shift

Business Hours: Monday - Friday

Travel

Driving

No Driving

Starting Salary/Rate

Expected hiring range: $68,000 - $75,000 / yr 

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Administrative Coordinator assists the Assistant Vice President of Regional Development and provides administrative and operational support to all Regional Development Directors. This includes managing scheduling, budgeting, correspondence, travel arrangements, expenses, event planning, reporting and database maintenance. The Administrative Coordinator will also serve as a primary point of contact for both internal and external constituencies, ensuring smooth communication and coordination across the advancement enterprise.

Minimum Qualifications

• Highschool Diploma / equivalent
• Five (5) or more years related experience

 Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Associates Degree in relevant field

Minimum Knowledge, Skills, and Abilities

• Proficient with MS Office Suite or similar word processing, spreadsheet, presentation development program, email and database applications
• Ability to work with sensitive information in a confidential and diplomatic manner
• Ability to prioritize, plan, and organize
• Ability to work independently without constant supervision
• Ability to adapt to change quickly
• Excellent verbal and written communication skills
• Ability to interact with others in a professional and effective manner
• Ability to manage multiple projects at the same time
• Ability to anticipate and solve problems
• Ability to work independently and as part of a team
• Ability to work with a wide range of diverse internal and external constituencies

Representative Job Duties

• Assist and support the Assistant Vice President in the daily operation of the department. Monitor activities and projects to facilitate accomplishment of objectives and follow up on action items. Establish standard operating and office procedures and systems. Plan and maintain schedule of appointments and meetings. Ensures AVP and Directors are prepared with essential information and background for each meeting and/or trip.
• Arrange logistics for campus/site visits, events and donor recognition including securing a location, preparing and mailing agendas/invitations and other correspondence as required. Coordinate with catering services and audio/visual services as necessary. 
• Prepare and organize briefing materials for prospect meetings and obtain Advancement communications material as required. File documents and maintain filing system to assure immediate availability of materials; following standard procedure.
• Make travel arrangements and assist in preparing for trips; detailed itineraries, trip reports, and expense reports.
• Monitor operating and program budget creates monthly reports and provides quarterly forecasts to Sr. Business Administrator. Code and reconcile all charges to the procurement card for the planned gift office and notifies Director of variances or other issues.
• Maintain prospect, donor and gift records on donor data base, including data input and report generation. 
• Other duties as assigned

Shift

Business Hours: Monday - Friday

Travel

Driving

Incidental driving possible, but not required

Starting Salary/Rate

Expected hiring range: $20.00 - $22.75 / hr + full benefits (https://hr.rpi.edu/benefits)

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Academic Support Engineer (or Senior) provides technical support for fabrication resources within the School of Engineering, including the Forge (student maker space), BioMed FabLab, and MILL. The Academic Support Engineer collaborates with faculty and staff to initiate and update advanced manufacturing curriculum ensuring it remains at the forefront of advanced manufacturing education. This position also maintains the current manufacturing equipment while staying up to date on new manufacturing technologies and equipment. Additionally, this person coordinates with faculty on manufacturing classes and instructs Computer-Aided Machining and General Manufacturing Processes Classes.

Minimum Qualifications

• Bachelor's Degree in mechanical, manufacturing or electrical engineering, industrial technology or related field
• Five (5) years of related experience as a systems engineer in manufacturing, fabrication and design, or computer aided engineering, which includes:
  • Experience in technical instruction in a mechanical, manufacturing or industrial related field

Relevant combinations of education, training and experience may be considered.

• Masters Degree in related discipline

Minimum Knowledge, Skills, and Abilities

• Requires ability to research, analyze, and interpret engineering and technical data
• Requires the ability to use engineering theory to analyze, design and implement mechanical and electrical systems
• Extensive experience with machine tools, manufacturing equipment, and robotics and their ancillaries as well as general shop usage of hand tools and measuring instruments. Equipment can be both conventional or computer numerical controlled
• Requires a general knowledge of Arc, MIG, Oxyacetylene and TIG welding
• Demonstrated expertise of mechanical and electrical design practices
• Requires an understand of additive manufacturing methods
• Requires excellent oral and written communication skills
• Ability to manager teaching assistants, student volunteers, and work study students to support the day-to-day operations of various manufacturing facilities and clubs
• Requires strong technical, planning, organizing and effective time management skills
• Requires ability to work effectively under pressure and meet established goals and objectives
• Requires ability to anticipate and solve problems
• Requires demonstrated leadership skills and strategic vision
• Requires practical knowledge of Computer Aided Engineering Software
• Ability to design and implement state-of-the-art course material through collaboration with tenure-track/tenured faculty

Representative Job Duties

• Assist as needed in the daily operations of the School of Engineering fabrication facilities and Forge in compliance with accreditation standards, safety regulations, and other applicable requirements. Manage and authorize use of the facility, resources, equipment utilization and maintenance to ensure reliable operation of the facilities. -
• Provide input for strategic direction and guide day to day operations for SOE Manufacturing Facilities and Forge. This includes equipment, process upgrades and modernization, shop use, layout, information technology infrastructure, and club and class management.
• Deliver various MPS and AMPS Lab modules as assigned Teach CAM and GMP. Participate in development and updating of lab module content, experiments, and assessment material to constantly improve educational offerings in advanced manufacturing and assembly.
• Provide engineering expertise to faculty involved in manufacturing and assembly courses including but not limited to course module development and delivery in advanced smart manufacturing.
• Apply engineering theory to researching, identifying, and recommending new equipment, systems, and software options for SoE Fabrication Facilities. This includes systems design, contacting vendors, scheduling demonstrations, and installation.
• Provide direct engineering guidance, technical expertise, and fabrication support to undergraduate and graduate students for class and student clubs projects.
• Manage, interview, select, train, and schedule teaching assistants assigned to SOE Manufacturing Facilities and Forge.
• Ensure on-going and frequent monitoring of students for compliance with safety policies and protocols. Develop, maintain and distribute Standard Operating and Safety Procedures for fabrication facilities. Serve as a member of the SOE Safety Committee.
• Support various SOE outreach efforts through development of curriculum, participation in Open Houses, providing STEM presentations, etc. including tours for internal and external constituents.
• Other duties as assigned. 

Shift

Business Hours with weekends or evenings occasionally required

Travel

Driving

No Driving

Starting Salary/Rate

Expected hiring range:

• Academic Support Engineer:
  • $70,000 - $76,000 / yr
• Sr. Academic Support Engineer - 
  • $76,000 - $84,000 / yr

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Annual Giving Officer is primarily responsible for the Patroon Volunteer Program and Reunion Giving programs. The officer's responsibilities include recruiting and training new volunteers for Annual Giving, with the aim of expanding the pool of active volunteer solicitors and cultivating a pipeline of individuals for potential leadership roles. The officer will be soliciting gifts of $2,500 and above.

Minimum Qualifications

• Bachelor's Degree in relevant field
• 3 or more years experience in fundraising or a related field
• Valid driver’s license

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Experience in higher education as a front-line fundraiser with a successful record of prospect development or relationship building
• Experience managing fundraising volunteers
• Experience soliciting parents 
• Experience soliciting gifts over $2,500
• Experience planning and implementing events
  
   

Minimum Knowledge, Skills, and Abilities

• Ability to cultivate, solicit and steward donor prospects
• Ability to develop and maintain effective relations with donors, including understanding
  donor motivation, and developing and sustaining donor commitment
• Ability to effectively facilitate discussions and effectively engage in public speaking
• Ability to promotes and implement processes to build effective donor relationships
• Ability to collaborate with others including own team/department, others across the organization and externally where appropriate
• Ability to work effectively individually and as a group/ team member exploring options, making decisions and seeking support when appropriate
• Ability to develop and contribute to the use of digitally integrated fundraising activities and effectively use analytics
• Ability to plan and implement programs, projects and/or events including identifying specific requirements and developing project plans
• Ability to work with colleagues and portfolio leadership to implement change initiatives that enhances the donor experience
• Ability to collect, analyze and manage relevant information, including prospect research
• Ability to work effectively under pressure and meet established goals and objectives
• Ability to multi-task, handle multiple projects and deadlines
• Proficiency with Microsoft Office or equivalent
• Ability to learn and use discipline specific technologies including database management
  software and web-based communication tools
  
  

Representative Job Duties

• Manage the Patroon Volunteer program by expanding the number of participating volunteers and maximizing solicitation opportunities and follow up. Ensure that donors assigned to volunteers receive an ask from another source if the volunteer does not make contact. Train and maintain relations with volunteers, provide any resources necessary for their success.
• Make solicitations for appropriate patroon society levels. The solicitations must be documented with proposals in Advance. Oversee all deliverables are being executed to maintain donor relationships.
• Work with volunteers from Reunion class committees. Create and execute solicitation strategy for these classes in coordination with Annual Giving and Alumni Relations staff.
• Develop and execute a plan to increase participation among young alumni Reunion Classes in collaboration with Alumni Relations and Annual Giving staff. Create a smooth transition from the Student Class Gift Program into alumni giving.
• Collaborate with the Director and other volunteer managers in Annual Giving to develop strategies to reach special constituencies such as graduate alumni, reunion classes, parents, and friends/community members.
• Utilize the database and prospect tracking system to record asks, moves, and outcomes including contract reports, proposals, tasks, rating/staffing changes, and pledges promptly and accurately.
• Perform additional duties assigned by Director designee.

Shift

Business Hours with weekends or evenings occasionally required

Travel

Driving

Driving a personal vehicle for non-passenger use

Starting Salary/Rate

Expected hiring range: $72,000 - $76,500

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Logistics Assistant is responsible for performing basic logistics tasks, including shipping, receiving, inventory control, and materials handling. The logistics assistant also assists in parking and traffic control. Works under close supervision and follows established procedures to ensure the accurate and timely movement of goods and materials.

Minimum Qualifications

• High school diploma or GED.

• Six months of related experience, including unpaid experience as a student worker or intern.

• Valid driver’s license.

• Ability to obtain forklift certification within six months of employment.

• Ability to drive delivery vehicles and 15-passenger vans.

Relevant combinations of education, training, and experience may be considered.

Minimum Knowledge, Skills, and Abilities

• Ability to follow instructions and operate job specific equipment/software
• Ability to read, write, and apply knowledge of simple arithmetic to perform.
• Strong Customer Service skills
• Basic Computer skills including Microsoft Office
• Ability to exercise judgement and make decisions
• Ability to work in a fast-paced environment under tight deadlines
• Ability to function as part of a team
• Ability to learn domestic and foreign postal and parcel regulations
• Ability to safely operate a vehicle in and around other vehicles
• Ability to operate onboard computer and handheld device

Representative Job Duties

• Prepare, print, and affix proper labels in accordance with shipping and receiving procedures.

• Assemble and pack boxes/cartons with items that need to be shipped.

• Assist with receiving and inspecting shipments.

• Deliver packages and supplies across campus.

• Respond to customer inquiries in person, by email, or by telephone within established performance standards.

• Perform data entry for received goods in inventory systems.

• Support parking enforcement and monitor traffic flow during peak hours or events.

• Assist with lot checks and report parking violations to the supervisor.

• Track inventory and report any shortages for designated areas or warehouses; replenish inventory as needed.

• Process orders based on the vendor’s preferred procurement process, including PO, punchout, and blanket contracts.

• Operate lift trucks or hand trucks to convey, move, or hoist materials to the proper departments or areas.

• Support the outgoing goods process as needed, including metering mail.

• Coordinate freight deliveries and shipments upon carrier arrival.

• Maintain a clean and safe work area and update supplies as needed.

Shift

Business Hours: Monday - Friday

Travel

Driving

Driving a Rensselaer vehicle for non-passenger use

Starting Salary/Rate

Expected hiring range: $16.75 - $18.00

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Director of Marketing and Community Engagement manages the Institution's athletic marketing programs and collaborates with Institutional staff on annual signature events (i.e. Homecoming & Reunion, Family Weekend, etc.). The Director is responsible for both print and digital marketing campaigns that support revenue generation and publicity across all 23 RPI Athletics teams. Additionally, the Director manages the game-day event operations for all home football and hockey contests.

Minimum Qualifications

• Bachelor’s degree in a related field.
• Minimum of 3–5 years of progressively responsible experience in a related area.

Relevant combinations of education, training and experience may be considered.

Minimum Knowledge, Skills, and Abilities

• Requires excellent oral and written communication skills.
• Requires strong organizational skills.
• Requires excellent interpersonal skills
• Requires strong analytical skills and ability to interpret data.
• Requires ability to work effectively under pressure and meet established goals and objectives.
• Requires ability to work with a diverse population.
• Requires strong computer skills and knowledge.
• Demonstrated ability to manage details.
• Possesses and demonstrates skills to fostering positive relationships, teamwork, and cooperation.
• Ability to work irregular hours including weekends and holidays.
• Knowledge and prior experience with media advertising including digital graphic design.

Representative Job Duties

• Develop overall Athletics marketing strategies, including individual varsity programs, strategic objectives, and goals with the Assistant Athletic Director, Communications to ensure Office of Community Engagement and Communications standards are maintained and enhance overall fan experience. Provide recommendations for continuous improvement and effectiveness of marketing strategies. 
• Serve as the primary contact for annual Institute signature events. Collaborate with the Director of Athletics and Institute for Advancement on event needs. Serve as the on-site athletics representative for the event.
• Serve as the primary contact for home football and hockey contests and as the onsite event coordinator managing in-game production and special events for both sports. Serve as the Athletic Department representative at select sporting and community events. - 
• Manage and evaluate the design, development, and branding of projects within athletic facilities. 
• Collaborate with RPITV, ESPN+, and any other streaming or broadcast partner to ensure the quality of production meets the standards set forth by the conference and the league. Increase and maximize visibility of events through use of TV, radio, Internet, billboard signage, and print publications, ensuring institute-wide adherence to policy and standards. 
• Serve as the athletic department contact and enhance community relations to generate enthusiasm and publicity for RPI Athletics (i.e. Chamber of Commerce, Big Brother/Big Sister, Boy/Girls Scouts). 
• Increase ticket revenue through marketing initiatives and collaborations with the Director of Ticket and Revenue Generation.
• Perform other duties as assigned.

Shift

Non Standard Shift: Non-standard hours, including evenings, weekends, and occasional holidays as required to support athletic events and Institute activities.

Travel

Driving

Incidental driving possible, but not required

Starting Salary/Rate

Expected hiring range: $62,355

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Who we are

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society's greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ↗︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world. 

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth. 

Job Summary

The Operations Manager for the Student Health Center serves as a member of the leadership team for Student Health & Wellness, managing all operational aspects of the Student Health and Counseling Centers and advising the Associate Vice Provost for Health and Wellness, and collaborating with internal and external stakeholders.

The Manager of Operations oversees departmental systems and communications, manages student health and dental insurance programs, leads quality improvement efforts, ensures compliance with accreditation standards and state and federal regulations, and monitors the department budget. In addition, the Manager directly supervises the front office and support staff for the department to ensure quality services are provided to students, parents, and internal stakeholders.

Minimum Qualifications

• Bachelor's degree in public health, healthcare administration, health information technology, business, or related field
• Five (5) or more years operational and supervisory experience in a healthcare related industry, or similar

Relevant combinations of education, training and experience may be considered.

Preferred Qualifications

• Master's degree in public health, healthcare administration, health information technology, business, or related field
• Experience in the following is preferred:
  • Practice management in a healthcare setting
  • Electronic health record management
  • Health insurance industry 

Minimum Knowledge, Skills, and Abilities

• Ability to learn computerized health information systems
• Ability to analyze and interpret reports, documents and statistical data
• Ability to perform budget reporting and forecasting, as well as account reconciliation
• Knowledge of financial software, including spreadsheet, database, and data warehouse
• applications
• Excellent verbal and written communications skills
• Ability to handle multiple priorities and deadlines
• Attention to detail and excellent organizational skills
• Ability to work effectively in a team-oriented and diverse environment, and with diverse constituents

Representative Job Duties

• Coordinate the utilization of Student Health Center (SHC) electronic medical record system (PyraMed), and all related hardware and software applications. This will include: configuring the system for users; training staff; developing custom queries to support clinical and administrative data analysis; facilitating system upgrades; and assuring that connections to on- and off-site databases are functional. 
• Serve as primary point of contact for student and parental concerns, serving as a patient advocate. Maintain an empathetic and understanding approach to student and parent concerns while accurately communicating policy.
• Update and maintain departmental social media and website to ensure accurate information is provided for all Health and Counseling Center users. Train other staff on the effective use of these platforms. 
• Participate in new student orientation, current student events, and other activities designed to communicate Student Health and Wellness policies and services to students and prospective students. 
• Collaborate with internal and external stakeholders and manage databases to ensure accurate health and dental insurance plan enrollment, claims, and payment data. Work with Procurement and insurance companies/brokers to establish specifications for health and dental insurance plans based on student need and quoted premiums. 
• Provide supervision, direction and guidance to operations staff, including commendations and discipline; make and support recommendations for hiring and promotions; oversee the recruitment and selection of staff to assist in attainment of goals and objectives; carry out human resource functions for direct reports including hiring, evaluating, training, developing, supporting, coaching, and when necessary, counseling and initiating disciplinary actions; review and approve payroll information and personnel transactions in accordance with established policies and deadlines.
• Lead the development, implementation, and evaluation of quality improvement strategies and initiatives across all health operations, ensuring alignment with organizational goals and regulatory standards. This will include establishing and monitoring key performance indicators (KPIs), conducting university-wide health and wellness surveys and recommending areas for improvement to department leadership.
• Oversee all aspects of student compliance with state and federal healthcare and immunization requirements. Coordinate with New York State systems to report on compliance with state regulations.
• Oversee AAAHC accreditation compliance which includes, but is not limited to, maintaining compliance related documentation; monitoring updates in standards and alerting SHW leadership to changes needed to maintain compliance; and coordinating accreditation site visits.
• Use OAS to track budget and spending in the Student Health Center. In collaboration with the Senior Business Manager for Student Experience, provide forecasted financial information and the final operating budget for Student Health & Wellness.

Shift

Business Hours with weekends and/or evenings occasionally required

Travel

Driving

No Driving

Starting Salary/Rate

Expected hiring range: $72,000 - $77,000

Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting.

Application instructions

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information

Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).