Description

Are you interested in exploring or continuing your career in Pediatric Mental Health? We are seeking additional Residential Counselors for Albany programs supporting the well-being of children in our therapeutic programs.

Pay rates that exceed industry average with additional differential pay for evenings, nights, and weekends, and flexible schedule options.

Job Description:

As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.

Responsibilities:

Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.

1 on 1 Residential Counselor

• You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.

• Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.

• Document in writing a summary of each shift.

• Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.

• Seek and obtain training in any particular area specific to the youth who requires 1:1care.

• Transport 1:1 client for medical, mental health, and other essential needs.

Residential Counselor level 1

Experience with emotionally disturbed population is preferred.

• You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.

• Engage and form positive relationship with all youth served.

• Complete all mandatory trainings according to programmatic guidelines.

• Display basic competency in TCI techniques.

• Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.

• Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.

• Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.

• Complete and maintain documentation to meet programmatic and regulatory standards.

• Transport clients for medical, mental health, and other essential needs.

Residential Counselor level 2

At least six months of related experience is required with demonstrated competency in Level 1 essential job duties listed above. One year of related experience is desiredplus the following:

• You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.

• Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.

• Must have the ability, skill, and knowledge to take a lead role in a team.

• Form positive relationships with more challenging youth and families.

Residential Counselor level 3 (Senior RC)

At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities listed above. Two years or more related experience is desiredplus the following:

• Display critical thinking and problem solving skills related to residential program needs.

• Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.

• Lead, delegate, and plan work for other team members.

Requirements and Education:

• HS Diploma/GED required.

• Experience working with emotionally disturbed population.

• A valid, clean driver's license is required.

• Must pass physical.

• Must be able to complete TCI training.

Benefits

• Health care package: medical, dental, and vision

• Tuition reimbursement

• Paid time off

• Holiday Pay

• 401 (K) plan

• Life Insurance

• Loan repayment assistance

• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Qualifications

Description

Qualifications

POSITION OVERVIEW

Description

As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.

Responsibilities:

1:1 Residential Counselor

Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.

• You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.
• Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.
• Document in writing a summary of each shift.
• Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.
• Transport 1:1 client for medical, mental health, and other essential needs.

RC1

• You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.
• Engage and form positive relationship with all youth served.
• Complete all mandatory trainings according to programmatic guidelines.
• Display basic competency in TCI techniques.
• Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.
• Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.
• Maintain respectful and appropriate communication with internal and external customers, including county workers, medical staff, parents etc.
• Complete and maintain documentation to meet programmatic and regulatory standards.
• Transport clients for medical, mental health, and other essential needs.

RC2

All of the above plus the following:

• You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.
• Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.
• Must have the ability, skill, and knowledge to take a lead role in a team.
• Form positive relationships with more challenging youth and families.

RC3

All of the above plus the following:

• Display critical thinking and problem solving skills related to residential program needs.
• Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.
• Lead, delegate, and plan work for other team members.

Requirements and Education:

• HS Diploma or GED is required.
• Experience working with emotionally disturbed population.
• NYS drivers license with less than 6 points on license.
• Must pass the required physical.
• Must be able to complete TCI training.

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Qualifications

Description

DIFFERENTIAL PAY

(10%) is paid 5:00 pm - 7:30 am. Monday thru Friday
(20%) is paid 12:00 am - 12:00 am. Saturday and Sunday

$1,500 SIGN ON BONUS

As a Residential Youth Counselor, you will provide daily therapeutic care and programming according to agency policy and governing bodies' (DSS, OMH, JCAHO, etc.) requirements for elementary aged children.. You will work on-site on our Albany campus and will report to the Residential Supervisor.

Responsibilities:

Provide for the physical and psychological needs of clients, including physical safety, hygiene, clothing, food, cooking, medical care, and providing a reliable and nurturing environment.

1:1 Residential Counselor

• You will follow an individual youth’s 1:1 expectations plan, ICMP, and any safety plans in place.

• Engage the youth in activities and conversation that are age appropriate and at the appropriate developmental level.

• Document in writing a summary of each shift.

• Learn the history and specific issues associated with the youth who requires 1:1; will learn how to safely manage any crisis.

• Seek and obtain training in any particular area specific to the youth who requires 1:1care.

• Transport 1:1 client for medical, mental health, and other essential needs.

RC1

• You will must be able to work within trauma informed framework of program, including identifying and using coping/safety plans, maintaining consistency, providing regular routine, and controlling own response to youth.

• Engage and form positive relationship with all youth served.

• Complete all mandatory trainings according to programmatic guidelines.

• Display basic competency in TCI techniques.

• Follow outlined program routines, therapeutic plans of youth, and program rules and protocols.

• Work as part of a team including colleague residential counselors, clinicians, on line oncall, supervisors, and other administrative and functional support staff.

• Maintain respectful and appropriate communication with internal and external customers,including county workers, medical staff, parents etc.

• Complete and maintain documentation to meet programmatic and regulatory standards.

• Transport clients for medical, mental health, and other essential needs.

RC2

All of the above plus the following:

• You will facilitate groups/coached visitation, understanding and applying curriculum and appropriate practice models, i.e. DBT, SAY, etc.

• Take on specific leadership responsibilities for dorm/cottage, including coordinating activities, participating in program-wide committee.

• Must have the ability, skill, and knowledge to take a lead role in a team.

• Form positive relationships with more challenging youth and families.

RC3

All of the above plus the following:

• Display critical thinking and problem solving skills related to residential program needs.

• Display good judgment and decision making related to all program routines, therapeutic plans of youth, and program rules and protocols.

• Lead, delegate, and plan work for other team members.

Requirements and Education:

• HS Diploma/GED required.

• Experience working with emotionally disturbed population.

• A valid, clean driver's license is required.

• Must pass physical.

• Must be able to complete TCI training.

RC 1

Experience with emotionally disturbed population is preferred.

RC 2

At least six months of related experience is required with demonstrated competency in Level 1 essential job duties. One year of related experience is desired.

RC 3

At least one year of related experience is required with demonstrated competency in Level 2 essential job responsibilities. Two years or more related experience is desired.

Benefits

• Health care package: medical, dental, and vision

• Tuition reimbursement

• Paid time off

• Holiday Pay

• 401 (K) plan

• Life Insurance

• Loan repayment assistance

• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.

Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.

Qualifications

Essential Duties and Responsibilities:

• Supervision and Leadership: Leads, supervises, and coordinates the activities of the custodial team to ensure all assigned tasks are completed. Assesses job performance of custodians for yearly evaluation. Prioritizes/schedules work to be done by custodians. Ensures custodians have completed their assigned tasks in each area.

• Cleaning and Maintenance: Performs regular cleaning duties including sweeping, mopping, vacuuming, etc. Utilizing cleaning equipment such as butler van, ride on scrubbers, and advanced cleaning equipment. Conducts regular inspections of all areas ensuring areas are cleaned and maintained to the highest standards. Provides coverage for absent staff to maintain cleaning standards.

• Communication and Collaboration: Communicates effectively with the Supervisor of Building Maintenance and other staff members about cleaning schedules, and needs. Resolves any custodian related concerns promptly. Pitches in to assist colleagues as needed.

• Operations: Monitors and manages inventory of cleaning supplies and equipment. Executes special cleaning tasks as requested, beyond routine daily cleaning duties. Stays informed about standards for the use, handling, and disposal of cleaning chemicals. Supports the work request system's administrative functions related to cleaning tasks.

• Administration: Processes monthly requests for cleaning supplies. Approves bi-weekly time sheets for all applicable custodians. Attends seminars and other courses of study designed to improve job performance. Complies with departmental and college policies and procedures. Schedules all vacation and absence time off for their team. Schedules appropriate staffing for major events such as ReUnion, Commencement, Trustees, etc.

Qualifications:

• High school diploma or equivalent.

• A minimum of three years of custodial experience. A minimum of three years of supervisory experience within a custodial environment is preferred.

• Ability to work a flexible schedule, including evenings, weekends, and special events.

• Thorough knowledge of cleaning chemicals, proper handling, and disposal procedures.

• Must have a valid New York State Driver's License with a clean driving record.

• Strong organizational and leadership skills.

• Excellent communication and interpersonal abilities.

• Physical requirements: Ability to perform physical tasks for extended periods, including standing, walking, and bending, as well as the capability to lift, carry, and move objects weighing up to 50 pounds regularly.

• The ability to foster and enhance a thriving, diverse, inclusive, and culturally vibrant community, while promoting a sense of belonging among students, faculty and staff colleagues, and alumni.

Compensation:

The rate for this position is $19.00 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Position Title: Community Director

Pay Status and Classification: Exempt, Regular Full-time

This is a full-time, twelve-month live-in position that includes a furnished on-campus apartment including utilities with responsibility of serving on-call and supporting evening and weekend activities.

Supervisor:Director of Residential Education & Housing

Position Purpose:

Reporting to one of three Associate Directors, the Community Director (CD) is responsible for the comprehensive management of 1-2 residence halls or smaller cluster of houses, approximately 350 residents and supervising up to 12 student staff members. The CD serves as an active and visible residential life staff member that is responsible for facilitating an engaging building community-level residential experience that is highly relational; fosters curiosity and learning; centers well-being; and supports students in successfully finding their way. Primary duties and responsibilities include: implementing the residential engagement model, administration and supervision, support for student development, crisis management, student conduct administration, community development, collaboration with facility management, as well as college and departmental committee assignments.

Essential Responsibilities and Duties: This position works directly with our Fraternity and Sorority Life Community, overseeing 10 fraternity/sorority housing units and serving as an advisor for at least one Greek council and other community building initiatives.

Community Development:

• Works proactively toward creating an inclusive community atmosphere in which people respect each other’s rights, cultures, and sensitivities.

• Develop, implement, manage, and assess student engagement and community development initiatives as well as Collaborate with other departments across the college through the Student & Campus Life.

• Provides accurate advice and guidance to students based on their individual needs.

• Establishes a schedule that is appropriate for a student-facing, residentially focused role. Schedules work hours that meet the needs of students inside the assigned community. This includes some evening and weekend hours essential for programs and training. Maintains a visible and active presence in their residence hall(s).

• Actively engage with students and community through frequently attending community engagement and campus events, community walk throughs and open office hours.

• Support specific community needs as associated with assigned residence halls, which could include fraternity/sorority housing, theme communities, the Minerva Program (our living learning community), and others.

Supervision:

• Select, train, supervise, evaluate and develop student staff, consisting of an undergraduate Head Resident Assistant (HRA), several undergraduate Resident Assistants (RA) and possible House Managers (HMs), who shall jointly assist in the development of a residential environment for learning

• Ensures ongoing staff development to help student staff learn leadership skills and mentor others.

• Plans weekly staff meetings and meets with each staff member individually on a routine basis.

• Educates all student staff about various campus resources.

• Manages and supports community development efforts, including the implementation of curricular engagement guides and corresponding assessments.

Health and Safety:

• Monitors and intervenes with students who may be struggling academically and/or with other behavioral and developmental issues.

• Refers accordingly to services as needed.

• Participates in regular professional staff on-call rotation, providing crisis intervention and serving as a resource or referral agent. Mediates roommate conflicts. Responsible for performing weekly and break on call duty coverage as directed

• Understands and enforces Code of Student Conduct and other policies regarding behavior, safety, security, health, and other matters in cooperation with the appropriate offices.

• Serves as a campus hearing officer through service as an educator during discussions with the involved resident(s) in an attempt to instill an understanding of the educational philosophy of the conduct process.

Building Management:

• Collaborate with Res Ed Leadership team regarding resident management operations (e.g., initiating and tracking space changes, making resident space assignments, annual room selection and re-selection process, summer conference housing, etc.).

• Work cooperatively with Residence Life staff in coordinating move-in/move-out processes each term in assigned hall or apartment area.

• Promotes fire safety through programs, inspections, and scheduled fire drills.

• Ensures damages are reported and documented to the facilities department.

• Routinely walks assigned residential areas to check for any facilities issues and submits work orders as needed.

Administration:

• Oversee the daily operation of residential communities, including, check-in and checkout procedures, facility, and security management

• Manages the budget for assigned staff, allocating resources to support programming, events, and operational expenses.

• Assist the Res Ed Leadership team with the coordination of annual projects [e.g., Student Staff Selection, Room Selection, Training, Opening/Closing, Room Changes, Publications/Website, Summer Conference Housing] and Serves on college committees as assigned.

• Assists with administrative office duties.

• Offers to pitch in to help colleagues during crunch times and overlapping deliverables.

• Fulfill other general duties assigned by the Office of Residential Education and Housing, Division of Student Affairs, and/or Union College.

Fraternity and Sorority Life Specifics:

• Coordinate with Associate Director daily operations of Fraternity and Sorority Life.

• Advise and develop one or more assigned FSL student governing councils, including the Interfraternity Council (IFC), Multicultural Greek Council (MGC), National Pan-Hellenic Council (NPHC) or Panhellenic Council (CPC), and Order of Omega.

• Maintains statistics, rosters, and Fraternity/Sorority records.

• Assist the Assistant Director of Fraternity and Sorority Life office-related webpages, social media accounts.

• Participates in departmental teams for leadership development and student group advisement, including leadership development, skills training, hazing prevention, and wellness initiatives.

Qualifications:

• Bachelor’s degree required. Master’s degree in Higher Education preferred , College Student Personnel, Counseling or related field and/or a combination of relevant education, training, certifications, and/or work experience.

• Strong interpersonal and communication skills.

• Ability to work a flexible schedule, including nights and weekends.

• Ability to exercise exceptional judgment, ensure strict confidentiality, and demonstrate outstanding professionalism in a range of situations.

• Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow staff colleagues.

• Ability to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

• Preferred Qualification: Membership in a fraternity or sorority or previous experience working professionally with a fraternity or sorority community.

The annual salary for this position is $51,480. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Work Days: Monday - Friday

Shift Start/End Time: 8:30am - 5:00pm

Hours Per Week: 37

Weeks Per Year: 52

Pay Status and Classification: Non-exempt, Regular Full-time

Work Location: Is this position is not eligible for a hybrid work schedule

Supervisor: Head Class Dean

Position Purpose: Provides essential office and administrative support for a high traffic student-facing department within student affairs, ensuring the efficient operation of systems and processes to support Union students. Coordinates and executes various student programming events.

Essential Responsibilities and Duties:

• Office Support and Customer Service: Provides office support for the four Class Deans and Director of International Student Services. Greets and directs office visitors to the appropriate party. Manages appointment requests and schedules as needed. Hires, trains and supervises student workers for the departments. Answers and directs incoming calls to the appropriate party when student workers are unavailable. Monitors general office inbox in a timely manner to sort and direct incoming emails.

• Student Communications and Support:Collaborates with the staff in the Wicker Wellness Center, Title IX, and Class Deans to create and send timely notifications to the appropriate parties regarding absences, leaves, and other medical/Title IX-related concerns. Follows procedures in support of the withdrawal and return policy, including contacting students departing from or returning to the College. Supports the international check-in process as a Designated School Official (DSO), providing travel signatures for international students.

• Administrative and Finance:Orders office and program supplies. Assists Class Deans with data collection and reports for the student leave process through Slate and Qualtrics. Develops a working knowledge of Workday to process payments, reconcile transactions, secure procurement bids, and complete other finance tasks. Supports search coordination and onboarding new employees as needed. Manages the office social media accounts, including developing a content calendar for the academic year and creating content.

• Student Programming:Actively participates in weekly/bi-weekly department and planning meetings. Coordinates and supports program logistics (e.g. collaborates with campus stakeholders, secures transportation, gathers bids, reserves campus spaces using 25Live, enters catering orders in Catertrax. etc.) for Orientation, and other programming. Attends programming to ensure proper event setup and execution.

Qualifications:

• Associate’s degree and three to five years of administrative experience, or a combination of relevant education, training, certifications, and/or work experience. Experience working in a higher education and a small liberal arts environment is preferred.

• The applicant must be a U.S. citizen or permanent resident to fulfill the role of Designated School Official (DSO), in compliance with federal regulations.

• Extensive computer skills such as working knowledge of Microsoft Office, especially Excel, Google Suite (Gmail, Google Calendar, Google Docs, etc.) with a demonstrated ability to learn new systems quickly. Experience with customer relations management (CRM) systems (e.g. Slate, Colleague) preferred.

• Experience using or ability to learn scheduling, catering, and survey software i.e. 25Live, Catertrax, Qualtrics.

• Exceptional interpersonal and communication skills informed by a deep cross-cultural understanding.

• Ability to work onsite in an office environment including the ability to stand and sit for extended periods.

• Ability to exercise exceptional judgment, ensure strict confidentiality of sensitive and protected student information, and demonstrate outstanding professionalism in a range of situations.

• Ability to support in calming and deescalating students, parents, or others in high stress situations.

• Ability to think critically, adjust accordingly and escalate when appropriate.

• Ability to work independently under general supervision in a flexible work environment, take initiative on projects, and prioritize competing demands.

• Ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, faculty, and staff colleagues.

• Able to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

Compensation:

The hourly range for this position is$20-$22 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Work Days: Monday - Friday

Shift Start/End Time: 8:30am - 5:00pm

Hours Per Week: 40

Weeks Per Year: 52

Position Title: Office Coordinator

Pay Status and Classification: Non-exempt, Regular Full-time

Supervisor: Executive Director of the Becker Career Center

Position Purpose: Provides superior customer service for the Career Center and collaborates with the team to support office operations, including budget management. Oversees career management systems and other platforms. Partners with employer relations to facilitate employer/alumni engagement with a specific focus on increasing the quantity, quality and variety of job/internship opportunities and programs. Coordinates workshops and events, including scheduling, marketing and promotions.

Essential Responsibilities and Duties:

• Customer Service: Provides initial phone and in-person contact for visitors, and reviews and processes incoming email throughout the day and triages to appropriate staff members or respond to basic requests. Oversees and mentors student career assistants at the front desk and assists with office support training.

• Administrative: Manages Handshake, which includes the calendar of events, online appointment scheduling system, employer job/internship module, and manages data tracking for all programming. Maintains the accuracy and security of highly confidential student, alumni and employer data by collaborating with other departments including ITS, Dean of Students, and Registrar’s office. Manages office supply inventory and reconciles the accounts payable process for various orders/purchasing needs. Reports and manages any facility or IT needs for the office. Manages technology systems including reviews, collaborations with other departments, implementation, onboarding, and data analysis. Edits basic website content and links. Assists the Executive Director with scheduling appointments, visits, traveling, reconciling receipts and managing calendar. Provides additional general office support as needed and pitches in to assist colleagues during peak times.

• Employer Relations: Collaborates with the employer relations team to process and market employer/alumni requests for job/internship postings, resume referrals, on-campus recruiting, information sessions, and other events. Meets regularly with the Senior Associate Director of employer relations and attends weekly team meetings. Supports collaboration with other departments, especially College Relations to develop opportunities to engage alumni and parents in career-related education and events.

• Budgeting and Reporting: Manages the multiple Career Center budget accounts including directing receivables to correct account and tracking expenditures. Works closely with the Executive Director on account updates and with forecasting budgets. Tracks participation in all programs and events, maintains the data, and generates statistical reports to provide key metrics to support the annual Career Center assessment of results including producing the Annual Report. Manages the first destination data collection process including using Qualtrics, coordinating participation in the Pre-Commencement Fair, and collaborating with the Office of Institutional Research. Maintains the accuracy and security of highly confidential student, alumni and employer data by collaborating with other departments including ITS, Dean of Students, and Registrar’s office.

• Provides superior customer service for the Career Center and collaborates with the team to support office operations, including budget management. Oversees career management systems and other platforms. Partners with employer relations to facilitate employer/alumni engagement with a specific focus on increasing the quantity, quality and variety of job/internship opportunities and programs. Coordinates workshops and events, including scheduling, marketing and promotions.

Qualifications:

• Associates of Arts, Business, 3-5 years of customer service and administrative experience or a combination of relevant education, training, certifications, and work experience.

• Experience and skill effectively communicating in a collaborative environment.

• Ability to follow directions and work independently on projects with a strong attention to detail.

• Highly proficient in Microsoft Word, Excel, PowerPoint, Publisher and Google Suite.

• Knowledge of, or ability to learn recruiting systems software (e.g. Handshake, PeopleGrove, Workday, etc.).

• Ability to train students in office etiquette and to interact effectively with students, staff, faculty, alumni, employers, parents, etc. Familiarity with managing budgets is preferred.

• Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow professionals.

• Able to anticipate, deliver on, and exceed the expectations of constituencies served e.g., students, faculty, alumni, supervisees, and colleagues.

• Ability to organize, manage, and complete multiple priorities in a timely manner.

• Able to introduce and drive innovation in ways small and large.

• Able to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.

Compensation:

The annual salary range for this position is $20 - $23 per hour. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.

Location: Schenectady, NY

We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.

We offer exceptional benefits including:

• Generous Vacation, Sick, and Personal Time

• Winter Recess Break in Addition to Paid Holidays

• Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)

• Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs

• Employee Scholarships toward Certifications, Seminars, Training and Professional Development

• Pre and Post Tax participation in a 403(b) Retirement Plan

• Salary Continuation Program in the event of Disability

• Tuition Assistance Program for Employee, Spouse and/or Dependents

Background Checks: In accordance with our background check policy, finalists for hire will undergo a background check that includes education, employment, and criminal convictions.

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).