Your search resulted in 57 "Program Manager" jobs in Albany, NY. Save Job SearchSave SearchSave Job Search: Program Manager
Job Details
Description
As an Administrative Assistant, you will perform clerical functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, and providing information to callers. You will report to the Program Coordinator and you will work onsite.
Responsibilities:
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
- Maintain program shared electronic calendars (daily)
- Process staff requests for assistance with copying, correspondence, and mailings
- Maintain work relationships with Agency colleagues and engage in constructive communication both within and outside the Agency.
- Have a working knowledge of the program operations and functions.
- Follow Agency policies, procedures and guidelines.
- Maintain confidentiality in all administrative matters.
- Other duties as assigned.
Requirements and Education:
- Associates degree preferred and two years of office related experience, or High School Diploma/GED with two or more years experience required
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12206
- 6/5/24
Job Details
Description
As a Youth Peer Advocate, you will be an ally, mentor, and advocate for clients and families as they contend with the difficulties and uncertainties of mental illness. You will use lived experience to contribute to treatment planning for each participant, and facilitating the team’s development and maintenance of a culture of respect. The Youth Assertive Community Treatment team (ACT) Program is an innovative treatment program. The program serves children with mental illness or serious emotional disturbance and their families. You will report to the Director of Youth Act and work onsite with community-based travel required.
Responsibilities:
- Engage individuals and establish trusting, collaborative relationships directed toward the goals clients identify on their treatment plans
- Contribute to client treatment plans, advocating for clients' needs
- Participate in daily treatment team meetings and work directly with other team members to provide support and assistance to program participants.
- Provide individual face-to-face support to youth and families receiving services
- Spend 70% or more of scheduled work hours in community settings
- Meet with family, youth, and collateral contacts to provide psychoeducation about serious mental illness
- Be a role model, educate recipients about self-help techniques and self-help group processes, teach effective coping strategies based on personal experience, teach symptom management skills, assist in clarifying rehabilitation and recovery goals, and assist in the development of community support systems and networks.
Requirements and Education:
- High School Diploma or GED, Associates Degree preferred
- A valid New York State driver’s license.
- Complete and obtain the NYCPS-Provisional certification for review by the New York Peer Specialist Certification Board (NYPSCB) within the agreed-upon time of start date.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Immediately
- Schenectady, NY 12304
- 6/4/24
Job Details
Description
Special Education Teacher
**Sign On Bonus $5,000** (paid in 2 parts 1/2 at 30 days and1/2 at a year)
As a Special Education Teacher, you will develop and implement classroom instructional plans for students and support students success in academic and behavioral goals. You will report to the Assistant Principal and you will work onsite.
Responsibilities:
- Follow all Agency policies and procedures, along with state and federal regulations about our school and students.
- Develop and implement a classroom instructional plan based on a students IEP and grade and subject area curricula; work with content area teachers to ensure that their lessons are differentiated as to meet the needs of all students.
- Develop and implement Individualized Educational Plans (IEPs) for all students on your caseload. Ensure that accommodations and modifications are provided. Provide specially designed instruction and monitor student progress toward academic and behavioral goals. Complete progress reports and IEP updates, and participate in CSE meetings as scheduled.
- Coordinate the creation of special strategies for reinforcing material or skills based on an understanding of individual students, their needs, interests, and abilities; create and modify materials to match student abilities.
- Develop and coordinate the implementation of single and classroom behavior plans for managing student behavior to maintain discipline in the classroom; oversee the collecting of behavior data; assist classroom staff with crisis prevention and intervention techniques; assist classroom staff with de-escalation techniques; teach students appropriate behavior strategies.
Requirements and Education:
- Requires a Bachelor's degree in Special Education (Master's Degree preferred) or subject area, and ability to work with students who demonstrate serious emotional and behavioral challenges, ages 6-21. General education certification with enrollment in a program that leads to special education certification may be considered.
- Requires that you acquire a NYS certification in Special Education or appropriate subject area, or enrollment in a program that leads to NYS teacher certification within one year of hire
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
Free continuing education through our Sidney Albert Training Institute (SATRI) program, a CTLE provider
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern Rivers Family of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 6/5/24
Job Details
Description
Science Teacher - Neil Hellman School
**Sign On Bonus $5,000** (paid in 2 parts 1/2 at 30 days and1/2 at a year)
As a Science Teacher, you will develop and implement Science classroom instructional plans for students. You will provide subject area instruction (Science) that follow the NYS K-12 Science Curricula and prepare students for exit examinations and statewide assessments. You will report to the Assistant principal and you will work onsite.
Responsibilities:
- Develop and implement science instructional materials to provide individual and small group instruction to students of various ability levels, and at the high school level develop, teach, and assess laboratory experiences for Earth Science, Living Environment, and/or Environmental Science.
- Develop and implement classroom instructional plans with the Special Education Teachers that integrates the student's IEP goals and objectives, learning styles, and accommodations and modifications that are needed.
- Work with the Special Education Teachers on individual and classroom behavior plans for managing student behavior to maintain discipline in the classroom.
- Use the classroom PBIS universal plan and Tier 2 and 3 strategies for selected students.
- Coordinate the safety and well-being of students through the use of established classroom and schoolwide processes and procedures; supervise classroom staff in implementing these with their work with students throughout the building.
- Follow school and agency procedures and policies for reporting incidents. This includes behavior incident reports (IR) and incidents such as child/sexual abuse, substance abuse, harassment, bullying, and violence.
- Establish relationships with parents and family members to create a partnership around student treatment, student behavior, and academic progress.
- Participate in classroom grade level, and behavior/treatment meetings and professional training and development sessions (e.g. TCI, CPR, emergency procedures and other agency requirements).
- Follow all Agency policies and procedures, along with state and federal regulations pertaining to our school and students.
- Provide leadership to assigned teacher assistants in the various clerical and non-instructional duties for your classroom.
Requirements and Education:
- Requires a Bachelor's Degree in Special Education or subject area (Master's Degree preferred), and the ability to work with students who demonstrate serous emotional and behavioral challenges, ages 6-21.
- A degree in science with enrollment in a program that leads to a teaching certification may be considered.
- Requires NYS certification in Science or a related field.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
- Free continuing education through our Sidney Albert Training Institute (SATRI) program, a CTLE provider
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Full Time
- Immediately
- Albany, NY 12208
- 6/7/24
Job Details
POSITION OVERVIEW
As a Skillbuilder, you will provide targeted skill training to help with independent living and social skills. Goals that the Skill Builder will work on could be Career Planning, Self-Care, Daily Living, Housing, and Money Management, including establishing and maintaining interpersonal relationships, how to accept no as an answer, handling conflict with peers and authority figures, and using their coping skills when feeling dysregulated. You will report to the Program Coordinator and you will work onsite.
Responsibilities:
- At a minimum, 50% of the work week is spent face-to-face with clients to provide services designated in the Treatment Plan.
- Provide services based on the youth's needs and preferences as identified in the Treatment Plan.
- Work with treatment team members to identify goals and objectives of treatment, including youth, families, school, and counselors.
- Complete all required documentation and submit it to the Supervisor within the required timeframes.
- Ability to work with diverse consumers who have mental health challenges and may be developmentally delayed. Understand their independent living needs to work with the case manager to find resources in the community for educational and vocational skills and programming for discharge.
Requirements and Education:
- High School Diploma/GED required
- At least 2 years of experience working with children
- Valid driver's license required
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
- Immediately
- Albany, NY 12208
- 6/3/24
Job Details
Description
Credible Messenger Counselor
As a Credible Messenger Counselor, you will develop transformative mentoring relationships with youth in the justice system. Credible Messenger Mentoring for youth in the juvenile justice system is a transformative process through which individuals from similar backgrounds, especially men and women who have personal experience in the justice system, engage youth in structured and intentional relationships that help them change their attitudes, belief, and actions. You will also provide therapeutic and case management services for the youth and the family. You will report to the Assistant Director of Juvenile Justice Programming in this hybrid position.
Responsibilities:
- Maintain a caseload of nine youth and and meet with each youth weekly in their home or a mutually agreed upon community setting, as well as providing outreach phone calls and support to caregivers.
- Advocate and support youth as they interact with justice systems, education, employment, health, and social service systems.
- Participate in Credible Messenger training and consultation opportunities to develop restorative justice and mentoring skills, as well as learning about promoting a lifestyle of sustained transformation.
- Advocate and guide youth as they interact with justice systems, education, employment, health, and social service systems.
- Establish and maintain working relationships with colleagues, Probation Department, service providers, and community resources.
- Maintain case record and complete all paperwork: work-based Learning documentation, status sheets, progress notes, service plans in accordance with program contract, agency policy, COA and state mandates.
- Coordinate and implement work-based Learning interventions with each youth, including the issuing of stipends to the youth and obtaining all necessary signatures to verify accuracy of implementation.
Requirements and Education:
- A Bachelor's degree in Social Work or related field with at least three to five years of experience.
- At least one to two years of demonstrated successful “lived experience” within the Justice or Child Welfare Systems.
- A valid Drivers License, and access to a reliable vehicle to conduct home visits and outreach to youth, as well as transporting youth.
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About Northern Rivers:
At Northern Rivers Family of Services, we work together to make a difference in our client's lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Northern RiversFamily of Services is an Equal Opportunity Employer. We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger! All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any othercharacteristicprotected under applicable law. We cherishthe unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.
Qualifications
- Full Time
- Immediately
- Albany, NY 12208
- 6/3/24
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and IBM's Quantum System One - the first university-based quantum computer in the world. Are you ready to change the world? Apply now! |
Job Summary | The Supervisor, Research Machine Shop directs the continuous, efficient and safe day-to-day operations of the Research Machine Shop. The Supervisor, Research Machine Shop supervises Shop staff, manages workload, monitors performance and serves as the Shop client service liaison. The Supervisor manages the Research Machine Shop master schedule, project estimation and invoice preparation. |
Minimum Qualifications |
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Preferred Qualifications |
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Minimum Knowledge, Skills, and Abilities |
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Shift | Business Hours: Monday - Friday |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $75,000 - $85,000 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 6/22/24
Who we are | Why Rensselaer? Join Rensselaer Polytechnic Institute's dynamic global community of changemaker including some of the world’s leading researchers, students, alumni, and faculty who ask the important questions and devise the scientific and technological innovations that make the world a better place for all of humanity. Nestled on a beautiful 275-acre campus in upstate NY, Rensselaer is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world’s fastest supercomputers, and IBM's Quantum System - the first university-based quantum computer in the world. Are you ready to change the world? Apply now! |
Job Summary | The Client Support Analyst III provides support and maintenance of complex client technology, software, and services for the Rensselaer community. The Client Support Analyst III works closely with other IT staff to provide training and helps to develop and mentor other analysts |
Minimum Qualifications |
|
Minimum Knowledge, Skills, and Abilities |
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Shift | Business Hours: Monday - Friday |
Travel | No travel |
Driving | No Driving |
Starting Salary/Rate | Expected hiring range: $60,000 – $64,500 Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
Total Compensation and Benefits Information | Rensselaer’s Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Rensselaer is recognized locally and nationally for the depth and breadth of its compensation and benefits program. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu). |
We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 6/22/24
Professional Development Coordinator (R24-26)
“Employment is with The Research Foundation for The State University of New York, a private, nonprofit, educational corporation that administers sponsored program activity for the University at Albany.”
Description of Duties (This is a brief summary of the hiring department and the duties of the role):
The Professional Development Coordinator will be responsible for coordinating training related aspects of the Public Health Infrastructure project with the NYSDOH, including assuring that the deliverables are met on time and within budget. The coordinator will also serve as a member of the Center for Public Health Education team in overall planning an organizational improvement.
Minimum Qualifications (Both measurable and soft skill requirements):
- Bachelor’s degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization in a health profession, nursing, health education, public health, human services, social work, adult education, or related field
- Minimum of 3 years of professional experience in the coordination of a public health or human services based training and professional development program
- Experience implementing a training plan or timeline.
- Experience working with a team of professionals to accomplish project-based deliverables
- Demonstrated ability to manage multiple projects.
- Evidence of organizational skills and strong attention to detail
- Excellent interpersonal, oral, and written communication skills
- Experience working with state agencies
- Ability to relate effectively to people from diverse backgrounds, including an understanding and respect for group/social differences (e.g., race/ethnicity, class, gender, sexual orientation, country of origin, and ability as well as cultural, political, religious, or other affiliations) and individual differences (e.g., personality, prior knowledge, and life experiences)
- Proficiency MS Word, PowerPoint, Excel, Outlook.
The following minimum qualifications must be listed on every job post per ODI:
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
Preferred Qualifications:
- Graduate degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization in a health profession, nursing, health education, public health, human services, social work, adult education, or related field.
- Minimum of 5 years of professional experience in the coordination of a public health or human services based training and professional development program
- Experience producing webinars
- Certified (or Master Certified) Health Education Specialist
- Experience developing training curricula
- Experience delivering training to public health and/or health care professionals
- Demonstrated knowledge of adult learning principles/theory
- Professional staff supervision experience
Persons interested in the above position should submit a resume, three work-related references, along with a letter of application. To apply go to :http://rfhr.interviewexchange.com/jobofferdetails.jsp?JOBID=177117
Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three-year period. Please refer to the following website for the complete Annual Security Report (“Clery Report”): http://police.albany.edu/ASR.shtml
As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex, pregnancy-related conditions, reproductive health decisions, childbirth or related medical conditions, sexual orientation, gender identity or expression, transgender status, age, national origin or ancestry, marital status, familial status, citizenship, physical and mental disability, prior arrest or conviction record, genetic characteristics/genetic information, predisposition or carrier status, domestic violence victim status, military status or service, veteran status, or any other characteristics protected under federal, state or local law.
The Research Foundation for The State University of New York exceptional benefits, such as healthcare, dental, vision, retirement plans, competitive pay, generous paid time off, tuition waiver program through SUNY, life insurance and long-term disability insurance. The University at Albany offers a variety of performing arts, world class libraries, and competitive sporting events.
- Full Time
- Review of Applications Immediately
- $60,000 - $75,000 Year
- Albany, NY 12207
- 5/29/24
Director of User Services
Pay Status and Classification: Exempt, Regular full-time. This is an 12-month position. This position is eligible for a hybrid work schedule.
Supervisor: Chief Information Officer
Position Purpose: Manages the Client Services and Learning Environments team, handling both personnel and financial aspects. Leads support for students, faculty, and staff by evaluating technical issues and collaborating with ITS (Information Technology Services) peers to implement effective solutions. Directly oversees Tier 1 and Tier 2 Client Services teams (including ITS Help Desk and Learning Environments), managing training, staffing, and performance assessment. Additionally, responsible for the equipment lifecycle replacement workflow, encompassing standards definition, procurement, setup, and distribution.
Essential Responsibilities and Duties:
- Team Management and Leadership: Recruits, manages, trains, and mentors Client Services and Learning Environments teams. Evaluates team performance and develops and implements processes for improvement. Manages assigned ITS resources for implementation and support.
- Strategic Planning and Developments: Directs projects to analyze and recommend new technologies. Contributes to ITS management team for standards and policies development. Maintains up-to-date knowledge of complex computing environments and emerging technologies.
- Collaboration and Communication: Fosters knowledge-sharing and open communication within ITS groups. Communicates and collaborates with students, faculty, and staff, for technology solutions. Represents the college in conferences, seminars, and professional organizations related to user support and technology use. Provides oversight for training and user education programs.
- Equipment Procurement and Vendor Relations: Strategically plans and executes procurement for A/V, computer hardware, and peripherals, ensuring efficient acquisitions. Maintains vendor relationships, negotiating favorable terms and service agreements within budget constraints. Collaborates with stakeholders to identify needs, assess technology, and provide informed purchasing recommendations. Manages inventory, optimizing stock to support client services efficiently. Oversees evaluation of new products aligning with department goals and user needs.
- Event Support and Logistics: Works with the Assistant Director of Learning Environments to ensure responsive and high quality support for electronic classrooms and events being held on the Union College campus, including Zoom webinars. Provides oversight of work with departments to configure/install audio visual (AV) equipment needed in conference rooms or labs.
Qualifications:
- Bachelor's degree required, preferably in Computer Science, Management Information Systems or Business Administration, and a minimum of 5 years of successful management experience in a service-oriented technology environment, and/or a combination of relevant education, training, certifications, and/or work experience. Master’s degree preferred.
- Proficient in Windows and Apple client hardware and operating systems.
- Proven experience implementing performance metrics for operational analysis and decision-making purposes.
- Strong leadership abilities with a focus on coaching and mentoring.
- Demonstrated experience with IT service management, including overseeing a help desk ticketing system; experience with TeamDynamix preferred.
- Excellent interpersonal and communication skills adaptable to diverse student, faculty, and staff clientele.
- Proven ability in strategic planning and organizational skills; experience in project management is a plus.
- Track record of success in a collaborative, team-oriented work environment.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
Preferred Qualifications:
- Certifications from Help Desk Institute (HDI), such as HDI Support Center Team Lead or HDI Support Center Director, along with knowledge of the ITIL framework.
- Comprehensive understanding of the computing environment within academic settings.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $95,000.00 - $110,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 6/23/24